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Shangri-La The Marina, Cairns

5.0 star property
Luxury Cairns hotel connected to a shopping centre, within walking distance of Cairns Esplanade

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your current months are April, 2024 and May, 2024.
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May 2024

Shangri-La The Marina, Cairns

Photo gallery for Shangri-La The Marina, Cairns

Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, pool loungers
Exterior
Property entrance
Breakfast, lunch, dinner served; international cuisine, sea views
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Overview of Shangri-La The Marina, Cairns

8.8

Excellent

Popular amenities

  • Breakfast available
  • Free WiFi
  • Parking available
  • Gym
  • Babysitting

Check out the area

Pierpoint Road, Cairns, QLD, 4870
  • Popular LocationHorizon Club1 min walk
  • Popular LocationCairns Station17 min walk
  • Popular LocationFreshwater Station18 min drive
  • Popular LocationRedlynch Station20 min drive
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Room options

Executive Suite

cleanliness

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

One Bedroom Suite Twin

cleanliness

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Egyptian cotton bed sheets
  • 58 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Sea View King

cleanliness

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Sea View Twin

cleanliness

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
  • 33 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Executive Marina View Twin

cleanliness

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
  • 33 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

Horizon Club Suite 1 King

cleanliness

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Egyptian cotton bed sheets
  • 74 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

One Bedroom Suite King

cleanliness

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Egyptian cotton bed sheets
  • 58 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

Executive Marina View King

cleanliness

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
  • 33 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

Executive Marina View Suite

cleanliness

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Egyptian cotton bed sheets
  • 50 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

Deluxe Room King

cleanliness

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room Twin

cleanliness

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Horizon Club Room 1 King

cleanliness

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
  • 56 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

Horizon Marina View Room Twin

cleanliness

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
  • 56 sq m
  • Marina view
  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

Cairns

Located on the waterfront, Shangri-La The Marina, Cairns is in Cairns Central Business District neighbourhood and is connected to a shopping centre. Reef Fleet Terminal and Skyrail Rainforest Cableway are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cairns Esplanade and Centenary Lakes Botanic Gardens. Crystal Cascades and Frankland Group National Park are two other places to visit that come recommended. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby.

What's nearby

  • Cairns Marlin Marina - 4 min walk
  • Cairns Esplanade - 4 min walk
  • Reef Hotel Casino - 4 min walk
  • Reef Fleet Terminal - 5 min walk
  • Cairns Night Markets - 9 min walk

Getting around

  • Cairns Station - 17 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 14 min drive

Restaurants

  • Salt House - 4 min walk
  • Horizon Club - 1 min walk
  • Grill'd - 8 min walk
  • Rattle N Hum - 5 min walk
  • The Pier Bar - 3 min walk

About this property

Shangri-La The Marina, Cairns

Luxury family-friendly hotel near Cairns Esplanade
Located close to Reef Fleet Terminal and Centenary Lakes Botanic Gardens, Shangri-La The Marina, Cairns provides a poolside bar, a terrace and a shopping centre on-site. The on-site international cuisine restaurant, The Backyard, features ocean views and al fresco dining. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Express check-out, express check-in and a computer station
  • A gift shop, a vending machine and wedding services
  • Guest reviews say good things about the breakfast, pool and helpful staff
Room features
All 255 rooms include comforts, such as premium bedding and pillow menus, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the size rooms at the property.
More conveniences in all rooms include:
  • Egyptian cotton sheets and rollaway/extra beds (surcharge)
  • Bathrooms with free toiletries and hairdryers
  • 42-inch HDTVs with premium channels
  • Balconies, separate sitting areas and fridges

Languages

Chinese (Mandarin), English, Filipino, French, Italian, Japanese, Korean, Malay, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (AUD 20 per day)
  • Valet parking on site (AUD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: AUD 38 for adults and AUD 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Backyard

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Fenced pool
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (4,456 square foot of space)

Outdoors

  • Garden
  • On the bay
  • On the boardwalk
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities or services will be unavailable from January 29 2024 to March 22 2024 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 100.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AUD 38 for adults and from AUD 19.00 for children
  • Self-parking fee: AUD 20.00 per day
  • Valet parking fee: AUD 25.00 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 6:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Shangri-La Hotel Marina
Shangri-La Hotel Marina Cairns
Shangri-La Marina Cairns
Shangri-La Marina Hotel
Shangri-La Hotel, The Marina, Cairns Hotel Cairns
Shangri La Hotel The Marina
Shangri La The Marina, Cairns
Shangri-la The Marina, Cairns Hotel
Shangri-la The Marina, Cairns Cairns
Shangri-la The Marina, Cairns Hotel Cairns

Frequently asked questions

Does Shangri-La The Marina, Cairns have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 8:00 PM.

How much does it cost to stay at Shangri-La The Marina, Cairns?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Shangri-La The Marina, Cairns on 22 Apr 2024 start from RM 743.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La The Marina, Cairns pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Shangri-La The Marina, Cairns?

Self-parking is available for AUD 20.00 per day. Valet parking is available for AUD 25.00 per day.

What time is check-in at Shangri-La The Marina, Cairns?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Shangri-La The Marina, Cairns?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Shangri-La The Marina, Cairns located?

This family-friendly Cairns hotel is located on the boardwalk, within a 10-minute walk of Cairns Esplanade and Reef Fleet Terminal. Centenary Lakes Botanic Gardens and Skyrail Rainforest Cableway are also within 12 mi (20 km). Cairns Station is 17 minutes by foot.

Shangri-La The Marina, Cairns Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 621 out of 1015 reviews" "
Rating 8 - Good. 248 out of 1015 reviews" "
Rating 6 - Okay. 90 out of 1015 reviews" "
Rating 4 - Poor. 39 out of 1015 reviews" "
Rating 2 - Terrible. 17 out of 1015 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Travelled with partner
This hotel is centrally located and an easy access to pick up places for day excursions.
Stayed 4 nights in Mar 2024

10/10 Excellent

Eddie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in my opinion in the best location of all Hotels in Cairns. So conveniently close to all of the best things to do and places to eat in Cairns. Room was so spacious and well maintained and the staff were excellent. Special mention to Cleaner Joanne and front reception Aldi for going the extra mile and making us feel so welcome and looked after. Will only stay at this hotel any time I come to Cairns no doubt. Thankyou Shangri-La Cairns we loved our stay.
Stayed 5 nights in Mar 2024

10/10 Excellent

Kathleen, The Woodlands

Liked: Cleanliness, staff & service, property conditions & facilities
Front staff was incredible, room very clean and updated. Very walkable
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
There wasn’t anything I didn’t like! Convenient to the pier where the Barrier Reef cruises left(maybe 75yards) and tons of eating places within easy walking distance. Highly recommend!
Stayed 4 nights in Mar 2024

10/10 Excellent

Peter, Montreal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Queensland area.
Stayed 1 night in Mar 2024

6/10 Okay

Mike

Travelled with partner
Liked: Staff & service
Property is looking a little rough round the edges through out the hotel. Pool is looking tired and needs renovation as did the room we stayed in.
Stayed 6 nights in Mar 2024

10/10 Excellent

Nicole Brown-

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property itself is a little tired but still really lovely. Super clean and staff who go above and beyond. Def go back!
Stayed 8 nights in Feb 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was the ideal property for access to the marina for boat cruises. Very nice place and priced right for the luxury suite that we had.

8/10 Good

Ernest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. Convenient for cruising and excursions.
Stayed 3 nights in Mar 2024