Nice hotel, friendly and accommodating. E.g. Beach towels, umbrellas (monsoon season!) Needs a bit of tlc but as staff advised the hotel had been recently bought and being flattened and new luxury hotel built, I doubt they'll do much this season. That said, it's clean, pool is warm and kid friendly, location excellent- 10 min to reef terminal, 5 mins from cairns night market.
Tour staff (Jenny and ?) are excellent, give good advice, listen and don't try to push on expensive trips where not necessary.