Surfing/boogie boarding

Reviews of The Brunswick, Brunswick Heads

3.5 out of 5
The Brunswick, Brunswick Heads
2-6 Old Pacific Highway, Brunswick Heads, NSW

Reviews

9.4

Exceptional

Rating 10 - Excellent. 292 out of 404 reviews" "
Rating 8 - Good. 94 out of 404 reviews" "
Rating 6 - Okay. 11 out of 404 reviews" "
Rating 4 - Poor. 5 out of 404 reviews" "
Rating 2 - Terrible. 2 out of 404 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, however staying in a downstairs room you can hear people upstairs.
Stayed 1 night in Mar 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved this quaint hotel- every detail was thought through. Wish we had more time to sit by the pool and order coffees. Very accommodating and friendly.
Stayed 1 night in Mar 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from The Brunswick on 18 Feb 2024
Thanks Alexandra !

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptionally helpful & made our stay extra special.
Stayed 4 nights in Dec 2023
Response from Mel x on 18 Feb 2024
Thanks so much Maureen. We are so glad you enjoyed your stay.

8/10 Good

Ellie

Stayed 3 nights in Dec 2023
Response from The Brunswick on 18 Feb 2024
Thanks Ellie

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent bar fridge & snack selection.
Stayed 1 night in Nov 2023
Response from The Brunswick on 24 Jan 2024
Thanks Robert! We love our local mini bar selection too!

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, close to restaurants and the beach. Rooms were clean, bed was super comfy! Check in was quick. Amazing pool area! I would highly recommend!
Stayed 1 night in Nov 2023
Response from The Brunswick on 24 Nov 2023
Thanks Carole :) So glad you enjoyed!

6/10 Okay

michael

Liked: Cleanliness
Very small room. Impractical bathroom sink- tiny, couldn’t fill the kettle to make a cup of tea because the sink and tap were so small.
Stayed 1 night in Nov 2023
Response from The Brunswick on 17 Nov 2023
We are sorry it wasn't up to your standards! Try one of our king rooms next time! There is a small jug in the room to fill the kettle :)

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff great especially Alice. The pool is beautiful and decor was chosen with care that keeps the mid century vibe. Highly recommend saying here.
Stayed 2 nights in Nov 2023
Response from The Brunswick on 16 Nov 2023
Thank you so much Michael :) It was a pleasure having you!

10/10 Excellent

B M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from The Brunswick on 31 Oct 2023
Thanks so much :)

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from The Brunswick on 31 Oct 2023
Thanks Harriet :)

8/10 Good

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed two nights in August 2023. Old style motel refurbished into cool beach look. Nicely decorated but no comfortable chairs and bathroom facilities very cramped. Fridge turned into minibar and no freezer - not practical for travellers. Lovely pool and garden area
Stayed 2 nights in Aug 2023
Response from The Brunswick on 12 Sept 2023
Thanks Raymond :)

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from The Brunswick on 29 Jul 2023
Thanks Hannah :)

10/10 Excellent

Hamish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from The Brunswick on 7 Jul 2023
Thanks Hamish!

8/10 Good

John, Elizabeth Bay

Stayed 1 night in May 2023
Response from The Brunswick on 26 Jul 2023
Thanks John :)

10/10 Excellent

Adam

Liked: Staff & service
Can’t wait to come back.
Stayed 2 nights in Jun 2023
Response from The Brunswick on 11 Jun 2023
We can't wait to have you back :)

2/10 Terrible

Gordon

Travelled with partner
Fire alarm went off early morning and no one on site to help sort out the panic so kind of ruined a nice quiet weekend away handing around in a freezing cold carpark for half an hour with all the guests.
Stayed 1 night in May 2023
Response from The Brunswick on 11 Jun 2023
We are so sorry about this false alarm, luckily we had someone on site within 5-10 minutes along with the fire brigade to make sure there was no actual threat to anyone's safety!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised
Loved our room with an entry door and a door to the pool area. Newly and very tastefully re-furned Although not quite where we expected it to be, a lovely walk to the town centre.
Stayed 2 nights in May 2023
Response from The Brunswick on 25 May 2023
Thanks Christine, so glad you enjoyed :)

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Apr 2023
Response from The Brunswick on 3 May 2023
Thanks Kate!

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet, clean and the staff ensured we were looked after.
Stayed 3 nights in Apr 2023
Response from The Brunswick on 4 May 2023
Thanks Tony, glad you had a good stay :)

10/10 Excellent

John, Santa Fe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really convenient location for restaurants & shopping in Bruns. Try the Happy Dolphin for breakfast & Bruns Bakery for meat pies and sweets. Nice pool and lounges, comfortable bed, and a wonderful ceiling fan. The staff are thoughtful and friendly. Overall, a great place to stay.
Stayed 4 nights in Apr 2023
Response from The Brunswick on 19 Apr 2023
Thanks so much John, it was an absolute pleasure having you :)

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to event. Price increase.
Stayed 5 nights in Apr 2023

8/10 Good

Glynis

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Dahlia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alice is a GEM. Such a lovely spot to stay.
Stayed 4 nights in Mar 2023
Response from The Brunswick on 24 Mar 2023
Thank you so much Dahlia, it was such a pleasure having you :)

10/10 Excellent

Bradley

Stayed 1 night in Mar 2023

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from The Brunswick on 16 Mar 2023
Thanks very much Kevin :)

8/10 Good

LYNNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and tidy.
Stayed 1 night in Feb 2023
Response from The Brunswick on 1 Mar 2023
Thanks so much for staying Lynne, hope to see you again!

10/10 Excellent

Sandra

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot to stay. Staff are friendly and helpful. I will be back for sure
Stayed 1 night in Feb 2023
Response from The Brunswick on 24 Feb 2023
Thank you so much Sandra, we are looking forward to seeing you again soon!

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good, no dramas. Small room and bathroom but well equipped and perfectly fine for an overnight stay.
Stayed 1 night in Feb 2023
Response from The Brunswick on 13 Feb 2023
Glad you enjoyed, thanks Rick :)

10/10 Excellent

David

Stayed 3 nights in Jan 2023
Response from The Brunswick on 4 Feb 2023
Thanks so much David - hope to see you again!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Alice for your warm welcome, and for suggesting and booking dinner for me!
Response from The Brunswick on 10 Jan 2023
So glad you enjoyed your time here - hope to see you again!

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Anthony, Deakin

Travelled with family
Not great value No bin in the bathroom, no iron or board and very expensive.
Response from The Brunswick on 1 Jan 2023
Hi Anthony, thank you for taking the time to feedback. We are sorry to hear that you didn't think the stay was great value. We do have clothing steamers in the room and an ironing board and iron are available from reception.

8/10 Good

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Everything is great. Only thing is the shower is a bit thingy. Does the job though and i look forward to going back again.
Response from The Brunswick on 21 Dec 2022
Thanks Greg, glad you enjoyed :)

8/10 Good

tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic room but easy walk to Brunswick Heads cafes and beach Nice pool area
Response from The Brunswick on 16 Dec 2022
Thanks Tracey :)

10/10 Excellent

Sandra

Stayed 1 night in Dec 2022
Response from The Brunswick on 16 Dec 2022
Thanks so much :)

10/10 Excellent

Joey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Room was ready early & we were offered late checkout. Great location, super clean & comfortable
Stayed 1 night in Dec 2022
Response from The Brunswick on 12 Dec 2022
So glad you enjoyed your stay! The Brunswick x

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel we stayed at in Australia, in the best town, in the best location. Wonderful, helpful staff andnit was so good we cancelled some travel plans to come back and stay a second time.
Response from The Brunswick on 5 Dec 2022
Thank you so much Matthew! We are so glad you enjoyed our beautiful town and your time here :)

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from The Brunswick on 4 Dec 2022
Thanks Amanda :)

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service
Great property, beautiful pool area and many thoughtful features
Stayed 1 night in Nov 2022
Response from Matilda on 26 Nov 2022
Thank you Debra! We loved having you here :)

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t know much about Brunswick Heads, but had to head there for a birthday party. I found this place and thought it sounded pretty good value! Great place to stay, walking distance to the CBD. Pool area is super relaxing and the place is nice and clean! The staff were awesomely friendly!
Stayed 1 night in Nov 2022
Response from Matilda on 25 Nov 2022
Thanks for the review Stephen! We loved having you here :)

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Matilda on 25 Nov 2022
Thank you Joanne!

10/10 Excellent

Raymond

Stayed 1 night in Nov 2022

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & tidy. Staff very helpful
Stayed 1 night in Oct 2022
Response from The Brunswick on 1 Nov 2022
Hi Jane, thanks so much glad you enjoyed your stay!

4/10 Poor

Gerd

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
High cost for basic unit. Very noisy neighborhood.
Stayed 1 night in Oct 2022
Response from The Brunswick on 4 Nov 2022
We are sorry it was not to your liking!

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for s short break
Well located, very comfortable and clean, an older motel updated and given fresh coastal styling. Hotel Brunswick was perfect for our short break in this pretty coastal village. An attractive pool with plenty of space for further landscaping.
Stayed 2 nights in Oct 2022
Response from The Brunswick on 31 Oct 2022
Thank's for the lovely review Joanne. It was a pleasure having you x

10/10 Excellent

Matt

Stayed 1 night in Oct 2022
Response from The Brunswick on 28 Oct 2022
Thanks Matt, so glad you enjoyed :)

6/10 Okay

Loraine

Liked: Cleanliness, staff & service, property conditions & facilities
There was only 1 chair & nowhere to put your toiletries in the bathroom other than the toilet seat.
Stayed 1 night in Oct 2022
Response from The Brunswick on 28 Oct 2022
Thanks for the review Lorraine, we will look further into this :)

6/10 Okay

Cath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022