Reception

Reviews of JR Hotels Bologna Amadeus

4 out of 5
JR Hotels Bologna Amadeus
Via Marco Emilio Lepido, 39, Borgo Panigale, Bologna, BO

Reviews

8.2

Very good

Rating 10 - Excellent. 354 out of 1002 reviews" "
Rating 8 - Good. 418 out of 1002 reviews" "
Rating 6 - Okay. 148 out of 1002 reviews" "
Rating 4 - Poor. 64 out of 1002 reviews" "
Rating 2 - Terrible. 18 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Francesco

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
Clogging restroom Rush check in and rude
Stayed 1 night in Dec 2023
Response from Euge on 20 Dec 2023
I'm so sorry for the restroom ; Did you ask for a room change ?About the check in , it's really hart to me to believe.... one our best point is kindness of our staff ..... Thank you anyway for letting us know your opinion ;

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Julian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Rick

Travelled with family
Liked: Staff & service
Hotel was great. Short cab ride from and back to the airport. Bad: At checkout time a $60 “Tourist Fee” was added to the price of the stay! I believe this should have been disclosed up front while booking. Checkout time is the wrong time to add hidden fees!
Stayed 1 night in Sep 2023

6/10 Okay

GEWELL

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Low-grade air conditioning for summer months is intolerable.
Stayed 4 nights in Jul 2023

6/10 Okay

Troy

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AC in room barely worked, hot and uncomfortable. The room is large but dated, torn wallpaper, stained ceiling tiles and mold in washroom. Toiletries were partially used and not refilled. No recognition of Expedia VIP or any perks. This should not be an Expedia VIP hotel, it does not meet the standard. Very disappointed.
Stayed 1 night in Jul 2023

10/10 Excellent

Shuang

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff with spacious parking.
Stayed 1 night in Jul 2023

8/10 Good

james

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room was dark and the view from the window was a wooden fence
Stayed 2 nights in Jun 2023

4/10 Poor

Gary Andrew

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Air con virtually just a fan not really cold. In a bonus side breakfast was great, lovely staff. Restaurant 600 m away risorante Randagio was fabulous.
Stayed 1 night in Jun 2023

10/10 Excellent

Wojciech

Stayed 1 night in Jun 2023

4/10 Poor

Jirada

Travelled with partner
Disliked: Property conditions & facilities
The A/C in the room didn’t work. The staff told me just when I found out and asked about it that it’s because of the government cut it due to the rain…BUT the A/C of the hall way and everywhere else works perfectly why?He didn’t even tell me at the check in which was weird. The room was like a sauna that night. It was horrible.
Stayed 1 night in May 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient
Stayed 1 night in May 2023

6/10 Okay

Yara

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Rooms were dusty and hot, opened window but wouldnt stay opene. The surfaces were covered in a white dust. The receptionist seemed overwhelmed and said too busy to answer questions to ask in the morning.
Stayed 1 night in Apr 2023

2/10 Terrible

Robert M

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Older hotel in poor condition
Stayed 1 night in Apr 2023
Response from Euge on 14 Apr 2023
Dear Robert , we do all the possible so guarantee a pleasant sty to our guests ;Kind regards Eugenia

10/10 Excellent

Bethany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for a night!
Check in staff was so kind and efficient. Room was very large and comfortable, there is a wonderful sushi bar across the street along with many restaurants in the area, and it's close to the train station and airport, I would stay again especially for an early flight out.
Stayed 1 night in Feb 2023
Response from Euge on 14 Apr 2023
Thank you Bethany , I'm really glad you enjoyed your stay at Ih Hotels Bologna Amadeus ;)You'll be welcome when you want ;

6/10 Okay

Krunoslav

Liked: Staff & service
One night is not enough to give any detailed review. But room is qute OK and breakfast is Ok as well.
Stayed 1 night in Jan 2023
Response from Euge on 6 Feb 2023
Thank you , We look forward to see you soon ! RegardsEugenia

6/10 Okay

Verified traveller

4/10 Poor

John

Disliked: Cleanliness, property conditions & facilities
Run down
Stayed 1 night in Oct 2022

2/10 Terrible

Dan, Tel Aviv

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is not a 4 stars hotel maybe 2 stars very old
Stayed 1 night in Oct 2022

10/10 Excellent

Hiram, Lake Stevens

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, close to the airport and downtown Bologna. We only stayed for one night, before going on a cruise from Ravenna. Served our needs pretty well.
Stayed 1 night in Sep 2022

8/10 Good

Minh-Tam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is being renovated and there was smell from substance used in installing the flooring structure. Other than that the room was large and clean although it shows its date (do need renovation). In the bathroom, the bathtub was really awkward with a very high wall making it difficult to get in and out. The metal blind over the window was hard to pull up or down. Overrall the room was fine for a short stay. Location was okay for me to get the bus to city downtown. Breakfast was good and standard with eggs, bread, bacon, cold cuts, fruits, juices.
Stayed 1 night in Sep 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost a perfect 10
Everything was fantastic except the wellness spa was closed.
Stayed 1 night in Sep 2022

8/10 Good

Mislav

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

6/10 Okay

Jonathan

Stayed 1 night in Aug 2022

8/10 Good

Thierry, North bay village

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Large room easy parking , good breakfast
Stayed 1 night in Aug 2022
Response from Euge on 23 Aug 2022
Thank you dear Thierry ;we hope to welcome you soon again!!Eugenia

6/10 Okay

Gurnam

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The breakfast was good quality and satisfying The room was a bit tired and could do with redecorating But it served a purpose because I had a good night sleep
Stayed 1 night in Aug 2022
Response from Euge on 23 Aug 2022
Thank you for you feedback ; I hope to welcome you soon;Eugenia

8/10 Good

Senada

Stayed 1 night in Jul 2022
Response from Euge on 23 Aug 2022
Thank you for your feedback !!We hope to welcome you back soon ;Eugenia

6/10 Okay

Thaisa

Travelled with partner
Liked: Cleanliness, staff & service
Please, you need to so some good maintenance in the A.C... It isn't quiet and I had to turn it off to sleep in peace...
Stayed 1 night in Jul 2022
Response from Euge on 23 Aug 2022
Thank you for your suggestion; we'll certainly keep it in consideration ;Regards

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room looks amazing! The bathroom is clean & modern. Though one criticism I have is I can hear my neighbour shouting snd had a party half of the night which is not good for somone who had a flight very early morning. I would stay again for overnight stay.
Stayed 1 night in Jul 2022
Response from Euge on 23 Aug 2022
Thank yoo Oliver for your lovely feedback ! I'm so sorry for your loudy neighbour ; Hope to welcome back you soon;Regards

10/10 Excellent

Bahjat S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It was good. The room is quite large.
Stayed 1 night in Jul 2022

8/10 Good

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Euge on 4 Jul 2022
thank you so much for your feedback ! hope to welcome you back soon ; Eugenia

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice. The staff was helpful. Nice breakfast. The city around the hotel was not very tourist friendly. Near the airport. The room's air conditioner did not cool the room adequately.
Stayed 1 night in Jun 2022
Response from Euge on 4 Jul 2022
Thank you so much for your feedback ! we look forward to welcome you back soon !

10/10 Excellent

Jose A

Stayed 1 night in Jun 2022
Response from Euge on 28 Jun 2022
Grazie mille JOSE per la splendida valutazione ! Speriamo di vederla presto presso iH Hotels Bologna Amadeus ;

8/10 Good

Juan Carlos

Business traveller
Muy simpatico y agradable la recepción. Limpio, Desayuno correcto. Solo el aire acondicionado era ruidoso.
Stayed 1 night in Jun 2022
Response from Euge on 22 Jun 2022
Thank you so much for your lovely feedback ! We hope to welcome you back very soon ! Ragards Eugenia

4/10 Poor

Jesus, Mesa

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The property claims to be four star when in reality is not even a two star property
Stayed 1 night in Jun 2022
Response from Euge on 22 Jun 2022
I'm so sorry anything went wrong with your stay ; Hope to have another opportunity ; Regards Eugenia

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Euge on 22 Jun 2022
Thank you for your lovely feedback ; We hope to welcome you soon ; Kindest Regards

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Euge on 22 Jun 2022
Thank you for your lovely feedback ; We hope to welcome you soon ; Kindest Regards

2/10 Terrible

Nick

Business traveller
Disliked: Staff & service
work ytrip
the Spa was shut no mention of this at booking, hotel is very tired. the restaurant was very limited, slow service and the food was shockingly bad
Stayed 1 night in Jun 2022
Response from Euge on 22 Jun 2022
I'm so sorry ; Spa will be open as soon as possible , it has been close because of covid restictions ; About the Restaurant , usually guests appraciated the food we served ; Anyway we respect your opinion ; KInd regards

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We couldnt have been happier with our stay. Check in was quick, staff were friendly and helpful, and the room was lovely.
Stayed 1 night in Jun 2022
Response from Euge on 22 Jun 2022
Thank you , dear Steven, for your lovely feedback ; We hope to welcome you soon ; Kindest Regards

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
the room was as expected, simple and clean and near the airport , the staff was friendly and easy to walk to city center if you are a walker , if not the bus is accross the street for 1.5 Euro
Stayed 1 night in May 2022
Response from Matilde on 9 Jun 2022
Thank you so much for your review we really appreciate it. We hope to see you again soon!

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and friendly. The hotel was very nice. The free breakfast was great as well.
Stayed 1 night in May 2022
Response from Euge on 22 Jun 2022
Thank you Jennifer for your lovely feedback ; We hope to welcome you soon ; Kindest Regards

10/10 Excellent

JILL, Hanover Park

Stayed 1 night in Mar 2022

4/10 Poor

Shahram

Disliked: Staff & service, property conditions & facilities
The hotel is ok but far from 4 stars. It’s quite old and needs a proper refurbishment. Room was spacious but basic. Shower wasn’t working properly and I had to keep the shower head by hand as the holder was broken. Also water was coming out of shower and flooded the bathroom. Not a great experience. Breakfast was good though.
Stayed 1 night in Mar 2022
Response from Euge on 21 Mar 2022
Dear Shahram, thanks for leaving a review; we are working to renovate rooms and common places; We hope you will come back to see us soon to show you the news;

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable, clean
Stayed 1 night in Jan 2022
Response from Euge on 3 Feb 2022
Buongiorno , grazie mille per la sua valutazione ; La aspettiamo presto presso di noi ; I più cari saluti Eugenia

8/10 Good

PILIB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property in a suburb of Bologna not far from the airport and the fairgrounds Not much in the immediate area but the hotel restaurant is surprisingly good. In general, good value for a short stay.
Stayed 1 night in Dec 2021
Response from Euge on 4 Jan 2022
Thank you ,so much for your feedback ! Hope to see you soon ! Kindest regards Euge

8/10 Good

ASHU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Euge on 4 Jan 2022
thank you so much for your feedback !! we hope to see you soon ! kindest regards - Eugenia

4/10 Poor

Craig

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Friendly staff didn't make up for exhausting stay
Pros: 5min drive to to BLQ airport; free parking garage; friendly staff. Cons: Run down, noisy, smoky. Smokers in corridor and lift could be smelt in the room. Thin walls, woken up at 2am with music/tv from adjoining room, then later woken by alarm in next room which they kept putting on snooze, so alarm kept ringing. I eventually got up, exasperated, exhausted. Shame, as selected the hotel so I could get a good sleep before flight next morning - didn't happen. Won't stay here again.
Stayed 1 night in Nov 2021
Response from Euge on 19 Nov 2021
Dear Guest, thank you for leaving a review; We are pleased that you appreciated the proximity to the airport; We are trying to solve the soundproofing problem (related to some rooms); We are truly sorry that you were unable to rest well before your departure; We hope to have another chance; Our best regards Eugenia

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, room comfort
Very convenient for an overnight before an early morning flight. In hotel restaurant & bars in the immediate area for food. Room was large and comfortable- only issue with mine was the connecting door to the room next door, made it disturbingly easy to hear every sound next door. Staff were friendly and very accommodating
Stayed 1 night in Oct 2021
Response from Euge on 1 Nov 2021
Dear Sarah, thank you for letting us know your opinion; We hope to welcome you again at Ih Amadeus Hotel Bologna ; Regards Eugenia