Minibar, in-room safe, individually decorated, individually furnished
Check availability

Reviews of New World Suites

3.5 out of 5
New World Suites
Parkcity Commercial Square Lot 3971, Jln Tun Ahmad Zaidi, Bintulu, Sarawak

Reviews

8.4

Very good

Rating 10 - Excellent. 25 out of 65 reviews" "
Rating 8 - Good. 30 out of 65 reviews" "
Rating 6 - Okay. 8 out of 65 reviews" "
Rating 4 - Poor. 0 out of 65 reviews" "
Rating 2 - Terrible. 2 out of 65 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall review
Overall it's great hotel. Quiet room. Only 2 lift for a 10 floor building can get busy at time. Would be great if there's more choice of food for breakfast.
Stayed 1 night in Feb 2020

2/10 Terrible

Chee Hui

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Advertised as Breaksfast for 2 BUT...
I had a very bad stay experience due to the breakfast issues. I invited my local friend for the Hotel breakfast which i am aware that i made the booking with 2 breakfast included. However, the Hotel counter argue on this and need me pay another pax. The reason given was i should put 2 adults stay instead of one for the booking. If you guys read the advestisement it shown breakfast for 2 for the price. Also, the reciept of hotel.com did not give a full details of my booking regarding the breakfast..which made the arguement got worsen. Bad stay anyway....beware guys when you do hotel booking next time...disappointed.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room was clean and surrounding amenities were adequate. But the breakfast could improve on the choices.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the price
Stayed 1 night in Oct 2019

8/10 Good

Bob

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
room just renovate and look nice.
Stayed 1 night in Aug 2019

6/10 Okay

Hiro

Business traveller
Not good but good area.
Stayed 1 night in Jun 2019

10/10 Excellent

BenzL, Kuala Lumpur

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clear and comfort. Fast check in and easy.
Stayed 1 night in May 2019

8/10 Good

Anuar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Low, Subang Jaya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am happy with the hospitality and the fruits and drink ms it’s really helping me everyday. -Things could be better if there is a quiet refrigerator, as it’s noisy when the compressor cut off. -It will be great if the shower handle holder could able to hold the shower handle. -The bed sheet is comfortable but mattress has uneven spring, which has caused my back ache.
Stayed 4 nights in Mar 2019

6/10 Okay

Abraham, kuching

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good except for the noise during the renovation works.
Stayed 4 nights in Mar 2019

8/10 Good

Mizool

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality
Stayed 2 nights in Feb 2019

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reliable Stay in Bintulu
When coming to Bintulu this is always a good choice to stay. Some rooms seem to have been recently renovated, which is also a good sign. Has on-site access to local mall.
Stayed 3 nights in Jan 2019

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Lily on 10 Jan 2019
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Lily on 10 Jan 2019
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Lily on 20 Nov 2018
Thank you for staying with us.

10/10 Excellent

Wexz, New york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Btw, hotel staff should alert on mouse at the lobby. Encounter little thing when i was waiting for my transport to bintulu port at 5am in the morning...
Stayed 3 nights in Oct 2018
Response from Lily on 20 Nov 2018
Thank you for staying with us.

10/10 Excellent

Devandran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Poor Bathroom Condition but good other room facili
Room 827 bathroom door damaged. Praying mat and local sarong provided for the tenants which are really convenient to use.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort stay
Not a bad room... Very close to local businesses
Stayed 1 night in Jul 2018

10/10 Excellent

BenzL, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
This the second timeI stay here. The 1st time is better. Overall is good. Just that the the last time bed is more comfort than this time. TV channel is limited. The drinks is more than enough. If this hotel got a swimming pool and chill out drink area it will be perfect.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Staff & service
my experiance
Quite ok.. Only i have a problem with the air-conditioned.. Not cold at all even when i have put to the highest cold temperatures... Another thing the breakfast menu everyday the same and to salty... Quite boring also eat the breakfast menu sometimes.. Not much choice.... But so far all is ok for me.
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

6/10 Okay

Jack

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Lousy Wifi
Poor WIFI in the room!!!
Stayed 18 nights in Oct 2017

8/10 Good

Sumihiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and clean. Nice to stay.
Stayed 2 nights in Oct 2017

8/10 Good

LI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Disliked: Staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very Good Overall

8/10 Good

Nazrul Azree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Room was great. Nice, quiet n comfort.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 4-star hotel amenities in room although ranked as 3-star. Cosy coffee house and decent breakfast buffet

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay away from home!
Mine was a Premier room. A very nice hotel indeed with very pleasant team of staff. Keep me connected with their very good wifi service. Ample parking bays. Will not hesitate to come back.

8/10 Good

POLYCARP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average hotel
the breakfast need to be improve

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanest hotel in bintulu
Nice town wif a small shopping Malls behind the hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Nitin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay
I was there for 1 night. Although a bit dated but hotel met all the needs. Breakfast was good and mall was accessible from inside the hotel.

10/10 Excellent

Merry, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive hotel in Sarawak.
I have been travelling around different states in Malaysia for work,New World Suites is newly refurbished, very up to standard,comfy beddings,and also if you are looking for safe and quiet hotel stay.There is a small shopping mall which you can some last minute stuff such as snacks and toiletries.Highly recommend,oh yes last but not least,great breakfast although the choices are limited.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Lift is old, breakfast choice selection is less, check in service can be improved, it is quite slow for check in

8/10 Good

Liow, Petaling Jaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended hotel for shortstay
Good hotels near amenities

8/10 Good

Lan See, Singapore

Liked: Staff & service
Disliked: Cleanliness, room comfort
Overall was ok, except that the furnishings were dated.

6/10 Okay

Siti Rohani, Kuala lumpur

Liked: Staff & service, room comfort
The hotel staff were all very helpful
Overall it was ok

8/10 Good

Chin Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Room
The hotel is located at the new town of Bintulu. The room was spacious, clean and with all the necessary amenities expected in the hotel at this price.

8/10 Good

Muhamad Zulhilmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mohamad bin Abas, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
8
I'm on business trip for a week ,stay at New world suite nice,comford,clean,room spaces sea view,good food,shopping mall inside the hotel.

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice environment. Breakfast good and staffs very accomodate.
Stayed 2 nights in Nov 2023

10/10 Excellent

CHANG RYOL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Wong

Stayed 5 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋も清潔で広く、朝食も素晴らしかったです。またショッピングモールにも直結で、非常に便利でした。
Stayed 6 nights in Apr 2019