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Hotel Ambassador
4.0 star property

Pet-friendly hotel connected to a shopping centre in Bern with full-service spa

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel Ambassador

Photo gallery for Hotel Ambassador

Smart TV
Property amenity
Property grounds
Restaurant
Restaurant

Overview of Hotel Ambassador

Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
The price is RM 767
Price available on 20/04/2024

Explore the area

Map
Seftigenstrasse 99, Bern, BE, 3007
  • Popular LocationFederal Palace5 min drive
  • Popular LocationBerner Munster8 min drive
  • Popular LocationWankdorf Stadium8 min drive
  • AirportBern (BRN-Belp)16 min drive
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Room options

View all photos for Comfort Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Single Room

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Room Selected at Check-In)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room (Room Selected at Check-In)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Comfort Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Comfort Triple Room

Smart TV

Comfort Triple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Single Bed

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room (Room Selected at Check-In)

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room (Room Selected at Check-In)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

Smart TV

Triple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Comfort Quadruple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Quadruple Room

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 3 Single Beds and 1 Single Murphy Bed

View all photos for Quadruple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Quadruple Room

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 3 Single Beds and 1 Single Murphy Bed

View all photos for Triple Room (Room Selected at Check-In)

Smart TV

Triple Room (Room Selected at Check-In)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • Sleeps 3
  • 3 Single Beds

Similar properties

Outdoor pool
Holiday Inn BERN-WESTSIDE, an IHG Hotel
Pool
Spa
Pet-friendly
Kids pool
8.6 out of 10, Excellent, (651)
The price is RM790
per night
RM880 total
includes taxes & fees
3 May - 4 May
Holiday Inn BERN-WESTSIDE, an IHG Hotel

About the area

Bern

Located in Bern, Hotel Ambassador is connected to a shopping centre. Bern Natural History Museum and Swiss Alpine Museum are cultural highlights, and some of the area's activities can be experienced at Trans Swiss Trail and ROPETECH GmbH Seilpark Bern. Looking to enjoy an event or a game while in town? See what's happening at Wankdorf Stadium or PostFinance Arena.
Visit our Bern travel guideOpens in a new window

What's nearby

  • Federal Palace - 5 min drive
  • Kursaal Bern - 6 min drive
  • Berner Munster - 8 min drive
  • Wankdorf Stadium - 8 min drive
  • Bern Expo - 9 min drive

Getting around

  • Koeniz Wabern bei Bern Station - 12 min walk
  • Bern (BRN-Belp) - 16 min drive

Restaurants

  • Vital Food Sumiri - 10 min walk
  • Dampfzentrale Bern - 12 min walk
  • Restaurant Dampfzentrale - 12 min walk
  • Aarebar Bern - 9 min walk
  • Chu Garden - 8 min walk

About this property

Hotel Ambassador

Upscale hotel connected to a shopping centre
Consider a stay at Hotel Ambassador and take advantage of a terrace, a coffee shop/cafe and a Japanese garden. Treat yourself to a massage or reflexology at Massage, the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Swimming pool with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), free bike hire and an electric car charging station
  • An indoor pool, a banquet hall and tour/ticket information
Room features
All 97 rooms boast comforts, such as 24-hour room service and pillow menus, in addition to perks, such as air conditioning and dressing gowns.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • LED light bulbs, electric kettles and daily housekeeping

Languages

English, French, German, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10 AM for a fee: CHF 9–19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Japanese garden
  • Pool loungers
  • Terrace

Full-service spa

  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 20.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 9 to 19 per person
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Pool access available from 8 AM to 11 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Ambassador Bern
Ambassador Bern Hotel
Ambassador Hotel Bern
Bern Ambassador
Bern Ambassador Hotel
Bern Hotel Ambassador
Hotel Ambassador Bern
Hotel Bern Ambassador
Hotel Ambassador SPA Bern
Hotel Ambassador Bern
Hotel Ambassador Hotel
Hotel Ambassador Hotel Bern

Hotel Ambassador Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 122 out of 357 reviews" "
Rating 8 - Good. 172 out of 357 reviews" "
Rating 6 - Okay. 45 out of 357 reviews" "
Rating 4 - Poor. 11 out of 357 reviews" "
Rating 2 - Terrible. 7 out of 357 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Loretta S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Filipinas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bern trip
Great breakfast buffet. Great location close to tram heading to Bern and other Swiss major cities via train. Helpful staff as well.
Stayed 2 nights in Aug 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access many different sites around Bern without needing a car.
Stayed 1 night in Feb 2023

10/10 Excellent

Elisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 4 nights in Sep 2022

8/10 Good

MARIJATI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The family room is in fact 2 separate rooms, with a shared private corridor that can be locked.
Stayed 1 night in Sep 2022

2/10 Terrible

Dinesh

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
It’s not even 2 star property not sure why it says it’s a 4 star. For this price many other and better option
Stayed 1 night in Aug 2022

8/10 Good

Esmeralda A.

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Aug 2022

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have good air conditioning for the room during my stay, outside is hot temperate , just next to the tram stop.
Stayed 2 nights in Aug 2022

8/10 Good

Phylip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Hotel Ambassador 🙌
Great hotel with on site parking. Super friendly helpful staff. Great quality WiFi (for some webinars I needed to do). Across the road from tram stop 8mins from city centre.
Stayed 1 night in Aug 2021