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Reviews of Holiday World Polynesia

4 out of 5
Holiday World Polynesia
Avenida del Sol 340, Benalmádena, Malaga

Reviews

8.0

Very good

Rating 10 - Excellent. 128 out of 404 reviews" "
Rating 8 - Good. 169 out of 404 reviews" "
Rating 6 - Okay. 71 out of 404 reviews" "
Rating 4 - Poor. 22 out of 404 reviews" "
Rating 2 - Terrible. 14 out of 404 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Lukasz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good overall
Stayed 3 nights in Mar 2024
Response from Polynesia Management on 16 Mar 2024
Dear Lukasz,Thank you very much for taking the time to share your review.Kind regards,Polynesia Management

10/10 Excellent

basel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 8 nights in Mar 2024
Response from Polynesia Management on 16 Mar 2024
Dear Basel,Thank you very much for your 5-star review, we are glad you enjoyed your stay.Kind regards,Polynesia Management

8/10 Good

Mohammed

Liked: Cleanliness, property conditions & facilities
Overall experience was really good. Nice hotel with lots of facilities.
Stayed 3 nights in Feb 2024
Response from Dirección Polynesia on 17 Feb 2024
Dear Customer,Thank you very much for your comments and your evaluation of your stay at our hotel.We hope to see you again here in the future.Best regards

10/10 Excellent

MOUNIKA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are impressed with the dining options and cleanliness of the property. It would have attract more guests if you provide indoor pool in winter.
Stayed 5 nights in Dec 2023
Response from Polynesia Management on 2 Jan 2024
Dear Mounika,Thank you for staying with us and sharing your feedback. We hope to see you again in the future.Kind regards,Polynesia Management

10/10 Excellent

Zheng Yan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wide range of buffet food options. Loved the club house.
Response from Polynesia Management on 24 Dec 2023
Dear Zheng,Thank you very much for choosing Polynesia for your recent stay, and for sharing your review, we are very glad to know you enjoyed your stay.Kind regards,Polynesia Management

2/10 Terrible

Lawrence

Disliked: Staff & service, property conditions & facilities
Everything they have on these photos aren’t true everything club one bar and only one buffet
Stayed 5 nights in Dec 2023
Response from Polynesia Management on 22 Dec 2023
Dear Lawrence,Thank you for your visit and for your feedback, we are sorry Polynesia didnt meet your expectations.Kind regards,Polynesia

6/10 Okay

Mari

Travelled with family and small children
Disliked: Cleanliness
Ok place. All other than buffer restaurant were closed. If you want basic all inclusive with British people who wants party it's your place. Good location. Cleaning could have been better.
Stayed 6 nights in Oct 2023
Response from Polynesia Management on 15 Nov 2023
Dear Mari,Thank you for staying at Polynesia and for sending us your feedback.Kind regards,Polynesia Management

8/10 Good

Camila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception is amazing, great for pictures. All the staffs are extremely friendly. The recreation for kids and adults is good, but could improve with more options all day. The food is ok, the dessert area have a lot options, but everything taste the same. In general was great. My son had the best time of his life. We are count the days to be back next year.
Stayed 4 nights in Oct 2023
Response from Polynesia Management on 12 Oct 2023
Dear Camila,Thank you for your visit, we are very glad you had a good time. We appreciate your feedback and it would be a pleasure to welcome you back next year.Kind regards,Polynesia Management

2/10 Terrible

Kayleigh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Polynesia Management on 10 Oct 2023
Dear Keyleigh,Thank you for your visit, we are sorry that your stay didnt meet your expectations.Kind regards,Polynesia Management

2/10 Terrible

Kayleigh

Stayed 3 nights in Oct 2023
Response from Polynesia Management on 9 Oct 2023
Dear Kayleigh,Thank you for your visit, we are sorry to hear your stay at Polynesia didnt meet your expectations.Kind regards,Polynesia Management

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Very family oriented (primarily those with young children), reasonable variety (buffet) for meals however quality is very ordinary.
Stayed 10 nights in Sep 2023
Response from Polynesia Management on 17 Sept 2023
Dear Michael,Thank you for your visit and for sharing your feedback with us.Kind regards,Polynesia Management

10/10 Excellent

Olugbenga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I loved the hotel and the location in general.
Stayed 5 nights in Jul 2023
Response from Polynesia Management on 9 Sept 2023
Dear Guest,Thank you very much for your visit and for sharing your review, we hope to see you again soon.Kind regards,Polynesia Management

10/10 Excellent

Rosslyn Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing! The resort is remote but there are cabs which are easily ordered at reception which can take you into town. The facilities in the hotels were incredible and the entertainment was some of the best I have seen in a hotel. The fact that you could chose between 3 very different acts each night was great! Our room was also very clean and big with plenty of space for 4 people and there was only 2 of us! Thank you so much for an amazing holiday!
Stayed 5 nights in Aug 2023
Response from Polynesia Management on 27 Aug 2023
Dear Rosalyn Anne,Thank you very much for sharing your review after you recent stay. We are very glad you enjoyed your time with us and we hope to see you again soon.Kind regards,Polynesia Management

10/10 Excellent

Mona

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property… lots to do for the kids .. can’t think of anything. To complain about
Stayed 5 nights in Jul 2023
Response from Polynesia Management on 6 Aug 2023
Dear Mona,Thank you for your review, we are very glad you enjoyed your stay. We hope to see you again soon.Kind regards,Polynesia Management

6/10 Okay

Darryn

Travelled with family
Don’t believe that all that is listed in the description is available at the actual hotel. I.e. we seen that from listing that it had a Lazy River, this was actually located at the beach club a short shuttle away. You can not buy a dingy you have to rent @ €10 €10 deposit each per day for a few hours only. The room was not as modern as we thought from the pictures the Wi-Fi was not working and in our room and staff couldn’t care when reported. We actually thought paying extra for seaview suite with terrace would include at least sun lounges but no it didn’t. The maids would only leave 2 towels on days unless asked to leave 4. The pillows where very uncomfortable only providing 1 long pillow per bed. The pull out bed was uncomfortable for our teenage daughter as she could feel the springs and she is fine made up so not due to weight. The food was nice plenty of choice, the drinks where hidden so you could see what was on offer unless it was the premium drinks which where expensive at €9 each. Bar closed at 12 and lights on all terraces switched off. Public Transport very good and very reasonable between the 2 neighbouring towns. Most of the best night entertainment seemed to be in the holiday resort village. All inclusive didn’t cover food or drink in sister hotels if you wanted to attend the shows. The beach club on Sunday also an extra cost for drinks. Safe in room was a daily charge as well, AI, No, charge where they can
Stayed 7 nights in Jul 2023
Response from Polynesia Management on 30 Jul 2023
Dear Darryn,Thank you for your visit and for providing us with your feedback. We are sorry to hear certains aspects of the hotel didnt meet your expectations.Kind regards,Polynesia Management

10/10 Excellent

Kenneth Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023
Response from Polynesia Management on 24 Jul 2023
Dear Kenneth,Thank you for choosing Polynesia for your holidays, we are glad you had a good time.Kind regards,Polynesia Management

2/10 Terrible

Jillian, Tacoma

Stayed 4 nights in Jul 2023
Response from Dirección Polynesia on 6 Aug 2023
Estimado Jillian,Gracias por su visita, sentimos no haber cumplido con sus expectativas.Un saludo,Dirección Polynesia

10/10 Excellent

Greg

Travelled with family
Liked: Staff & service, room comfort
Stayed 7 nights in Jun 2023
Response from Dirección Polynesia on 3 Jul 2023
Estimad@ Cliente,Muchas gracias por su valoración, esperamos volver a verle pronto.Un saludo,Dirección Polynesia

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
There was something for all young and old
Stayed 3 nights in May 2023
Response from Thank you on 20 May 2023
Dear Suzanne,Thank you so much for this review, we are so glad you enjoyed your time at Polynesia and hope you visit us again in the future.Kind regards,Polynesia Management

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023
Response from Merci on 8 Apr 2023
Cher David,Merci beaucoup pour votre évaluation.Cordialmente,Direction de Polynesia

10/10 Excellent

Alan

Stayed 8 nights in Jun 2022
Response from Dirección Polynesia on 17 Aug 2022
Dear Guest, Thank you so much for your review.

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2022
Response from Dirección Polynesia on 25 Apr 2022
Muchas gracias por su valoración. Un cordial saludo.

10/10 Excellent

Iva

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very big, impressive and spacious hotel with a lot of content for every age. Very clean, friendly staff, great food.
Stayed 4 nights in Mar 2022
Response from Manager Polynesia Hotel on 23 Mar 2022
Dear guest, Thank you so much for your reviews and appreciation. Manager Polynesia Hotel

6/10 Okay

Roger Newton

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The building is lovely.
Stayed 5 nights in Feb 2022
Response from Dirección Polynesia on 26 Feb 2022
Thank you very much for your assessment and for your comment. We hope you enjoy your stay. Best regards

6/10 Okay

Verity

Travelled with family
Disliked: Cleanliness, staff & service
The hotel itself was really nice on first impressions however the rooms were full of ants and the patio was filthy, rooms were not cleaned properly. Staff only looking for wrist bands rather then greeting you in the food hall or only friendly to other Spanish people. Definitely not a 4 star. Food absolutely disgusting. Check in was a nightmare with a new starter who could not talk English and location is a steep 15 minute walk down to the beach.
Stayed 4 nights in Feb 2022
Response from Dirección Polynesia on 26 Feb 2022
Dear Customer From Polynesia Hotel we are sorry that your experience did not meet your expectations. Do not hesitate that we take into account all your comments and these will be analyzed to find out what could have happened. Best regards

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Dirección Polynesia on 27 Dec 2021
Muchas gracias por su positiva valoración. Saludos.

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Dirección Polynesia on 27 Dec 2021
Muchas gracias por la valoración sobre su estancia. Un cordial saludo.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
March 2020. The staff were helpful and professional. The accommodation was spacious with an open view from a large terrace. There was only one restaurant available but the breakfast was very good if you like to eat a lot. The indoor pool was not included in the price and charged 10 euro per hour. I chose this apartment/hotel because it stated it had a gym and indoor pool. The gym is very poorly equipped with not even a rower or multi gym. Unfortunately at this time of year little is open on site and the property is not near to supermarkets or restaurants. Fortunately there is a reasonably priced bus service but after plenty of walking we did not relish the very steep climb to get back up to the property. I am sure this is a good place in the summer for families who want to stay put.
Stayed 14 nights in Feb 2020
Response from Polynesia Hotel Manager on 23 Mar 2020
Dear Customer, Thank you very much for sending us your comments about your stay a few days ago. We take note of your comments, especially on the gym to continue working on the constant improvement of our facilities for customers. Best regards. Polynesia Hotel

6/10 Okay

Chara, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are currently here for 7days. We came in a quiet season (March 2020) for a week, so there isn’t much to do. Seems like everything is shut down because it’s still quiet. The only activities we could do is play in the arcade but it’s an additional cost which sucks. Coming here when it’s quiet, means you should go all-inclusive because there is nothing around in walking distance. You need transportation if you want to go anywhere (UBER works out much cheaper than regular taxis). The all-inclusive option only benefits when it comes to meals but still the options are a bit limited. There is nothing else to do! The spa prices are sooooo ridiculous and definitely it worth the penny. You can’t even access the indoor pool unless you pay €10 an hr (like who does that). So if you are an active person, don’t come here during “Winter”. If you need peace, then it definitely helps you relax because all I did was eat, chill in the jacuzzi and sleep (REPEAT). Summer time here, will most probably be a whole different experience all together. The hotel is big and beautiful to look at and feels like a luxury. Going all-inclusive really didn’t help me. There isn’t the basic tea & coffee in the rooms like normal hotels. The TV in the room only had 5 channels and they were all Spanish which definitely made no sense for me to watch. So entertainment really sucked here. Anything interesting you can do involves spending € when I already invested so much on this holiday. Hotel has great potential.
Stayed 6 nights in Mar 2020
Response from Polynesia Hotel Manager on 23 Mar 2020
Dear Customer, Thank you very much for sending us your comments about your stay a few days ago. We take note of your comments, and we are especially sorry that you did not send them to us, directly at reception, during your stay as I am sure we could have helped you. Despite this, we hope that you will visit us again in the future and be able to see all our improvements. Best regards. Polynesia Hotel

8/10 Good

Harjinder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice was not happy with the food I have stayed there last year the food was much better also was not happy as there was no bus to take us from the hotel to the main Road
Stayed 2 nights in Mar 2020
Response from Dirección Polynesia on 10 Mar 2020
Dear Customer Thank you very much for taking a few minutes to send us your comments about your stay; Do not doubt that all comments are taken into account. Best regards Polynesia Hotel

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, room comfort
Great value, but could use some upgrading
The hotel is a bit out of fashion, but the kids loved it with a lot of fun details and the enormous atrium with and aquarium on the first floor. There were birds inside and we felt like living in the jungle. The rooms could use some upgrading. The man in the restaurant by the pool was extremely friendly and polite!
Stayed 1 night in Feb 2020
Response from Dirección Polynesia on 10 Mar 2020
Dear Customer Thank you very much for taking a few minutes to send us your comments about your stay; Do not doubt that all comments are taken into account. Best regards Polynesia Hotel

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food amazing. Service amazing. The pool is out of this world! Fantastic holiday x
Stayed 5 nights in Jun 2019
Response from Holiday Polynesia on 12 Jun 2019
Thank you very much for sending us your possitive comments. We hope to see you in the future. Regards Polynesia Hotel

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from Holiday World Polynesia Hotel on 16 May 2019
Dear Craig, Thank you for sending us your scores about your stay at Polynesia Hotel. Looking forward to welcome you back soon. Greetings

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The theme, unique and different. Very clean. Quiet and family orientated
Stayed 10 nights in Apr 2019
Response from Holiday World Polynesia Hotel on 10 May 2019
Dear Customer Thank you very much for sending us your opinion about your stay at our hotel. We are happy to read that you enjoyed your stay and we hope to see you again soon. Best regards

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Not well maintained. Good structure but not well looked after. Needs a refresh and better lighting.
Stayed 7 nights in Apr 2019
Response from Holiday World Polynesia Hotel on 24 Apr 2019
Dear customer Thank you very much for sending us your opinion about your stay at our hotel. Do not doubt that we take note of your comments to continue improving our services. We hope to see you again in the future. Best regards

6/10 Okay

Verified traveller

Stayed 4 nights in Apr 2019
Response from Holiday World Polynesia Hotel on 1 May 2019
Estimado cliente Muchas gracias por hacernos llegar su valoración sobre su estancia en Polynesia Hotel. Un cordial saludo

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from Holiday World Polynesia Hotel on 10 Apr 2019
Dear Clare Thank you very much for sending us your opinion about your stay at our hotel a few days ago. We hope to see you again in the future. Best regards

6/10 Okay

Joanne

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2019
Response from Dirección H. Polynesia on 1 Apr 2019
Estimado cliente, Muchas gracias por hacernos llegar su valoración. Un cordial saludo Holiday World Polynesia Hotel

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hotel with everything you need under 1 roof
Great hotel, cannot fault the food, or accommodation. Thoroughly recommended.
Stayed 4 nights in Mar 2019
Response from Dirección H. Polynesia on 30 Mar 2019
Dear Neil Thank you very much for sending us your opinion about your stay at Polynesia Hotel. We are happy to read that you enjoyed your stay and that you recommend our hotel. We hope to see you again in the future. Best regards Holiday World Polynesia Hotel

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
We absolutely loved the hotel, its layout, the room. Pool was very cold. The only downside is the location is just a smidge too far to any other restaurants when you lile to get out and are not all inclusive
Stayed 4 nights in Feb 2019
Response from Dirección H. Polynesia on 2 Mar 2019
Dear Customer Thank you very much for sending us your assessment about your stay. For us it is very important to receive your comments to continue working on the continuous improvement of our services and facilities. We hope to see you again. Best regards Holiday World Polynesia Hotel

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Brilliant hotel fantastic entertainment during the day. Food could be warmer and you have to pay extra for WiFi..... seriously in an all-inclusive hotel in 2019!!!!!
Stayed 3 nights in Feb 2019
Response from Dirección H. Polynesia on 27 Feb 2019
Dear Customer Thank you very much for sending us your comments about your stay at our hotel. Do not doubt that we take note of your comments, especially those referred to the Wi-Fi service, to continue improving. We hope to see you again. Best regards Holiday World Polynesia Hotel

10/10 Excellent

Emma, Reading, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely big hotel, rooms were lovely and clean. We had a sea view and it was lovely to sit out on the balcony and sea the views and watch the boats. The spa was great we had massages and then spent time with all the other things the spa had to offer. The restaurant was good, normal buffet breakfast and the evening meal was good, a nice selection. The only thing this hotel lacked was a map, it’s so big the first day we struggled to find things, but it was no trouble to walk around and where all the facilities were. Fab place to stay, good location! Will definitely go back!
Stayed 3 nights in Nov 2018
Response from Dirección H. Polynesia on 8 Dec 2018
Dear Emma Thank you very much for sending us your comments about your stay. We are happy to read that you enjoyed it. We hope to see you again in the future. Best regards H. Polynesia

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, room comfort
Ok for the price.
Have stayed at the neighbouring holiday village as a family (and worked there 12 years ago for a few years) I knew exactly what we were getting when I booked. The pool area isn’t as nice as it’s neighbour but the beach club more than makes up for that. Could do with a play ground. Also would be nice to be able to upgrade to all inclusive which you cannot do unless you stay for over 3 days (which means you can’t use the kids clubs and have to pay for all drinks) The kids disco is way too late (9pm) when there is nothing to do until then if you can’t access the kids club.
Stayed 1 night in Oct 2018
Response from Holiday Polynesia on 8 Dec 2018
Dear Jennifer Thank you very much for sending us your comments about your stay. Do not doubt that we take into account all your comments to continue improving all the services and facilities for our clients. We hope to see you again in the future. Best regards H. Polynesia

10/10 Excellent

Allan, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent base to explore Costa del sol..food was amazing staff so friendly am booking again fornext July as we went in October the pools were too cold so couldn’t really use adjoining beach club... All in all I give it a 9 out of 10
Stayed 7 nights in Oct 2018
Response from Holiday Polynesia on 8 Dec 2018
Dear Jennifer Thank you very much for sending us your comments about your stay. We are happy to read that you enjoyed your stay. We hope to see you again in the future. Best regards H. Polynesia

8/10 Good

Tracy

Liked: Cleanliness, property conditions & facilities, room comfort
Remember it’s at the top of a hill 😊
Lovely hotel, clean and large room, UK TV stations. Only down side is not enough bar and seating areas, we had 2 children’s birthday parties and a wedding reception while we stayed which took up half the Bar area each day meaning no room for people stopping in the hotel to sit if it was raining.
Stayed 3 nights in Oct 2018
Response from Holiday Polynesia on 8 Dec 2018
Dear Tracy Thank you very much for dedicating part of your time to send us your comments about your stay. Do not doubt that we take note of your comments to continue improving our services. We hope to see you again in the future. Best regards H. Polynesia

6/10 Okay

Clement

Can do better
No indoor play area, WiFi not working, very good staff and beach club is also great
Stayed 7 nights in Sep 2018
Response from Dirección H. Polynesia on 20 Sept 2018
Dear Customer Thank you very much for sending us your comments; we will keep them in mind to continue working on the continuous improvement of our services and facilities. Best regards H. Polynesia

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities
HOTEL POLYNESIA
Had fantastic family holiday - nice room , lovely sea view. It was a bit further out of town but easily accessible.Staff all very pleasant. Only downfall was really cold pools - kids didn't want to go in.Food was fine( some really tasty too ) and selection really good - chocolate fountain went down really well with kids - large restaurant can be really busy but have to say staff were nice and replenished dishes quickly - nobody need go hungry , even for fussy eaters.Sangria best I have ever had! Salads and fruit delicious as were the cakes.Breakfast had everything you could imagine. We left the hotel for a curry and thoroughly enjoyed as having meal served was nice change.Used the Chinese restaurant on site and it was tasty.Would love to return again if the price was right for us.Check out at 12pm was helpful too. We were there for 10 days but could have easily stayed longer. Kids used kids club a few times and they enjoyed it - staff were great. our room was cleaned every day with plenty fresh towels - the maids were also pleasant and friendly. The staff are a real asset to the hotel and would be happy to be of help if requested - nothing seemed to much trouble. Have to mention the sunbeds - they really do need updating as they cant be adjusted and the mattresses on the beds could do with a topper for more comfort. Air conditioning was good.
Stayed 10 nights in May 2018

4/10 Poor

Christine

Liked: Cleanliness, room comfort
Disliked: Staff & service
Unless you are on a fully inclusive deal you are not really welcome at this resort. We were unable to eat in any of the resort hotels and had to use taxi's to get into Benalmadena which cost a small fortune as it's in the middle of nowhere and there are no bars/restaurants around.
Response from Holiday Polynesia on 5 May 2018
Dear Customer From Holiday Polynesia we feel that your perception of our services has not met your expectations. All clients are well received even if their stay is not all inclusive. We feel your disappointment and we will continue working on the continuous improvement of our services. Best regards H. Polynesia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Kids Paradise
Overall an excellent stay. My daughters loved all the activities from swimming, bowling, movies and air hockey - it was a weekend of fun.
Stayed 1 night in Mar 2018
Response from Holiday Polynesia on 20 Mar 2018
Dear Customer Thank you very much for sending us your opinion about your stay at our hotel. We hope to see you again soon. Best regards Holiday Polynesia

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
December vacation.
This time of the year (dec 2017) not as much fun as I was expecting. Not much entertiment or nothing at all. Food was ok, great customer service.
Stayed 3 nights in Dec 2017