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Reviews of Leonardo Royal Hotel Glasgow

4 out of 5
Leonardo Royal Hotel Glasgow
80 Jamaica Street, Glasgow, Scotland

Reviews

8.6

Excellent

Rating 10 - Excellent. 882 out of 1636 reviews" "
Rating 8 - Good. 477 out of 1636 reviews" "
Rating 6 - Okay. 153 out of 1636 reviews" "
Rating 4 - Poor. 75 out of 1636 reviews" "
Rating 2 - Terrible. 49 out of 1636 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

DENNIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was nice, room very comfortable. Shower was nice as was the bed. Nice view of the river. Staff was friendly and nice. Food in the restaurant/bar area was just so so, nothing spectacular. Overall, I'd stay here again for the location
Stayed 2 nights in Mar 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely renovated hotel, great location!
Stayed 3 nights in Mar 2024
Response from Kim on 26 Mar 2024
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast good, reception staff excellent, room not properly serviced
Stayed 2 nights in Mar 2024
Response from Kim on 26 Mar 2024
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service
Good location with generous sized room. Good selection of food at breakfast and not too busy even at the weekend.
Stayed 4 nights in Mar 2024
Response from Kim on 25 Mar 2024
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow

10/10 Excellent

Hemal

Stayed 1 night in Mar 2024
Response from Kim on 25 Mar 2024
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow

8/10 Good

Elspeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for our trip, the breakfast buffet was great, as was the front desk staff. We did not get a response regarding a couple of housekeeping requests which was the only downside. Otherwise, we enjoyed the hotel and would definitely return.
Stayed 3 nights in Mar 2024
Response from Kim on 23 Mar 2024
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow

10/10 Excellent

Andrew, Columbus

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was great. Super clean and staff was excellent. We loved the location.
Stayed 1 night in Mar 2024
Response from Kim on 23 Mar 2024
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow

10/10 Excellent

Hsiang Wang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and professional service, good location, good hotel.
Stayed 7 nights in Mar 2024
Response from Kim on 23 Mar 2024
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Mar 2024
Response from Kim on 23 Mar 2024
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow

10/10 Excellent

Halie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Kim on 23 Mar 2024
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow

10/10 Excellent

Maxwell, Chichester

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Kim on 23 Mar 2024
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Kim on 23 Mar 2024
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here. Hotel clean staff lovely and breakfast amazing
Stayed 2 nights in Mar 2024
Response from Kim on 23 Mar 2024
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow

10/10 Excellent

ricky

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place! Enjoyed our stay.. only one fault.. noisy cleaners, doors banging….
Stayed 2 nights in Mar 2024
Response from Kim on 23 Mar 2024
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow

6/10 Okay

Baldeep

Disliked: Cleanliness
For a recently refurbished room, it wasnt very clean. Walls had marks and splashes of something on them. The refillable bodywash and shampoo bottles looked dirty and hardly anything in the body lotion, shower tray had marks. Generally a nice stay however, great location.
Stayed 4 nights in Mar 2024
Response from Kim on 23 Mar 2024
Dear Guest,Thank you for leaving your feedback. We strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. We hope to see you again in the future to provide a better experience with us.Kind regards,Leonardo Royal Hotel Glasgow

8/10 Good

Eren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Looks well refurbished. Only comment would be room 206 seems to be near some plumbing or something as could hear it throughout the night. I'm a light sleeper though and partner barley noticed it.
Stayed 1 night in Mar 2024
Response from Kim on 23 Mar 2024
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow

10/10 Excellent

Steven

Stayed 1 night in Mar 2024
Response from Kim on 24 Mar 2024
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow

10/10 Excellent

Malcolm

Stayed 1 night in Feb 2024
Response from Kim on 23 Mar 2024
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Kim on 23 Mar 2024
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow

10/10 Excellent

Ewan, Inverness

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room. Good breakfast. Good location.
Stayed 2 nights in Feb 2024
Response from Kim on 23 Mar 2024
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow

8/10 Good

Yasmin

Stayed 2 nights in Feb 2024
Response from Kim on 23 Mar 2024
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with a great location for access to local bars, clubs and restaurants.
Stayed 2 nights in Feb 2024
Response from Kim on 23 Mar 2024
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kim on 23 Mar 2024
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow

10/10 Excellent

Wendy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central for shopping, great staff. Lovely and clean inside the hotel. Breakfast was lovely, something for everyone. My daughter is celiac and was separate station with own toaster bread and cereal. Her hit food came straight from the kitchen so there was no cross contamination from the buffet. Would definitely recommend this hotel and will be returning in the future to stay again.
Stayed 1 night in Feb 2024
Response from Kim on 23 Mar 2024
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow

8/10 Good

Glenda

Travelled with family
We were here for 4 nights, so few hooks to hang up coats and some drawers would be great, there is a small wardrobe but was full when we hung up our winter coats. So all other clothes for the 3 of us had to stay in the case. Had room cleaned once on the 3rd day, could have really been done with having the bins emptied and tea replenished on the 2nd day, didn’t need bed and towels changed at all. Had to ask for an extra blanket as the 2nd bed had a thinner duvet and the heating too noisy to be kept on over night. Lovely room and staff, just a couple of tweaks to make it even better. There was some renovations going on int the lobby but no disruption to guests.
Stayed 4 nights in Feb 2024
Response from Kim on 23 Mar 2024
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow

10/10 Excellent

Heather, Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel in a very convenient location. I stayed for a month and I was very comfortable.
Stayed 28 nights in Jan 2024
Response from Kim on 23 Mar 2024
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow

8/10 Good

Fionnuala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Kim on 23 Mar 2024
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow

6/10 Okay

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was under renovation and we have people doing some work outside our Room on our first morning. The hotel by itself is very pleasant, easy access to and from the airport and the cisty center. The room was lovely great bed and lovely bathroom. Our main issue was the noise, the walls are so thin you can hear the people next door (having a normal conversation) the air con was really noisy and in general noise from in and our of the hotel - We did not sleep for 2 nights !
Stayed 2 nights in Feb 2024
Response from Kim on 23 Mar 2024
Dear Guest,Thank you for leaving your feedback. We strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. We hope to see you again in the future to provide a better experience with us.Kind regards,Leonardo Royal Hotel Glasgow

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kim on 23 Mar 2024
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow

10/10 Excellent

Morag

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for staying close to railway station, nic location next to the water
Stayed 1 night in Feb 2024
Response from Kim on 23 Mar 2024
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow

8/10 Good

Eva

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and convenient location
Stayed 2 nights in Jan 2024
Response from Kim on 23 Mar 2024
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow

10/10 Excellent

Lorna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Convenient location. Tremendous breakfast
Stayed 2 nights in Jan 2024
Response from Kim on 23 Mar 2024
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow

8/10 Good

Morag

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice big room, good bed and bathroom
Stayed 1 night in Jan 2024
Response from Kim on 23 Mar 2024
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived in Glasgow from Chicago at 11am. The hotel let us check in early. The bed is really comfortable, so great to sleep before we headed out into Glasgow. Also, I love the fruit bowl in the hallway, oranges were a great late night snack. MacSorley's Pub is two blocks down, live music every night. Both nights excellent musicians.
Stayed 2 nights in Jan 2024
Response from Kim on 23 Mar 2024
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic stay on the 13th of Jan! Check in was quick and efficient, room available early which was great as we had plans! The renovations to the bedroom are amazing! Everything you need plus more! Thank you!
Stayed 1 night in Jan 2024
Response from Kim on 23 Mar 2024
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jan 2024
Response from Kim on 23 Mar 2024
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kim on 23 Mar 2024
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow

8/10 Good

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms lovely and clean, like new as it’s just been renovated. Only issue was the noise due to being next to a busy street so was woken a couple of times, think you would be ok if your room was to the other side.
Stayed 1 night in Jan 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is within easy reach of city centre. Staff were all friendly and helpful
Stayed 1 night in Jan 2024

8/10 Good

Eann

Business traveller
Liked: Cleanliness, staff & service
Nice hotel, excellent location for the city centre. Renovation work going on but wasn’t a major problem. Would definitely stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Gemma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, friendly and helpful staff, especially Matthew. Will definitely be back.
Stayed 2 nights in Jan 2024
Response from Jamie on 3 Mar 2024
Good morning. We are delighted to hear of your satisfaction with your recent stay at Leonardo Hotel Glasgow. Your generous review is deeply appreciated, and we sincerely thank you for taking the time to share your feedback with us. Kind Regards, Jamie – Guest Relation Services

8/10 Good

Gursharan

Good
Stayed 2 nights in Jan 2024
Response from Jamie on 3 Mar 2024
Good morning. We are delighted to hear of your satisfaction with your recent stay at Leonardo Hotel Glasgow. Your generous review is deeply appreciated, and we sincerely thank you for taking the time to share your feedback with us. Kind Regards, Jamie – Guest Relation Services

8/10 Good

Catherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its child friendly
Stayed 2 nights in Jan 2024
Response from Jamie on 3 Mar 2024
Good morning. We are delighted to hear of your satisfaction with your recent stay at Leonardo Hotel Glasgow. Your generous review is deeply appreciated, and we sincerely thank you for taking the time to share your feedback with us. Kind Regards, Jamie – Guest Relation Services

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very reasonable pricing. Breakfast was really good. Lots of choices. Staff were friendly and helpful. Room was next to lifts and had adjoining doors. We were woken early morning to on both mornings. First with people leaving early entering the lifts and the second morning with noise from adjoining room. 6 am wake up call. Should have requested a room away from lifts. Partly my fault. Didn’t expect adjoining rooms so lesson learned. I didn’t contact reception to request a change of room so not the hotels fault. Other than that it was a pleasant stay and I would use the hotel again as it was a lovely stay otherwise. Clean, comfortable and good value for money paid.
Stayed 2 nights in Jan 2024
Response from Jamie on 3 Mar 2024
Good morning, thank you for taking the time to write a review of the hotel, please accept our apologies for the interconnecting room upon your first book in. We are glad to hear you enjoyed our amenities. Please do not hesitate to contact myself or anyone else on the team if you book again so we can ensure your room is away from the lift and connecting rooms. Thanks, Jamie - Guest Relation Services

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jamie on 3 Mar 2024
Good morning. We are delighted to hear of your satisfaction with your recent stay at Leonardo Hotel Glasgow. Your generous review is deeply appreciated, and we sincerely thank you for taking the time to share your feedback with us. Kind Regards, Jamie – Guest Relation Services

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jamie on 3 Mar 2024
Good morning. We are delighted to hear of your satisfaction with your recent stay at Leonardo Hotel Glasgow. Your generous review is deeply appreciated, and we sincerely thank you for taking the time to share your feedback with us. Kind Regards, Jamie – Guest Relation Services

10/10 Excellent

Graeme

Stayed 2 nights in Jan 2024
Response from Kim on 23 Mar 2024
Dear Guest,We’re happy to hear that you had a great stay with us. We strive incredibly hard here to make every customer experience enjoyable.We thank you for your trust, we’re grateful for amazing customers like you.We hope to see you again soon!Kind regards,Leonardo Royal Hotel Glasgow

6/10 Okay

Blair

Stayed 1 night in Jan 2024
Response from Jamie on 3 Mar 2024
Good morning. We are delighted to hear of your satisfaction with your recent stay at Leonardo Hotel Glasgow. Your generous review is deeply appreciated, and we sincerely thank you for taking the time to share your feedback with us. Kind Regards, Jamie – Guest Relation Services