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Rating 10 - Excellent. 268 out of 1000 reviews" "
10 - Excellent
268
Rating 8 - Good. 394 out of 1000 reviews" "
8 - Good
394
Rating 6 - Okay. 208 out of 1000 reviews" "
6 - Okay
208
Rating 4 - Poor. 90 out of 1000 reviews" "
4 - Poor
90
Rating 2 - Terrible. 40 out of 1000 reviews" "
2 - Terrible
40
8.0/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Okay
Shirley
22 Apr 2024
Liked: Staff & service
We chose this property because of the proximity to the ovo hydro. The staff were very good although they were short staffed even though the hotel was full booked. Room was ok but a lot of the lights were not working.
Breakfast good value for money.
Holes in curtains stained seat in room dirty cups no hand towels dodgy toilet seat which kept slipping bloodstained drapes no fresh food at 10.10 when breakfast finished at 11 no cutlery no orange juice everyone in dining room complaining about the same thing, will never return
I loved almost everything about my stay at the hotel except the cleaning aspect. I spent 5 days there and not a single day did a cleaner come around to clean the room. which was very disappointing but overall , my stay was very good of which I would have said excellent but for the cleaning bit.
Ibrahim
Stayed 4 nights in Apr 2024
Response from Reception Team Campanile Hotel Glasgow on 8 Apr 2024
Dear Ibrahim Thank you for taking the time to review your recent stay with us. We are sorry to hear about the issues you had to face during your stay with us. Please accept our sincere apologies and please be assured that the issues which you have stet out in your review would be fully investigated. Kind regards, Reception Team Campanile Hotel Glasgow
8/10 Good
Derek
Travelled with family
1 Apr 2024
Liked: Staff & service, amenities
Needs refurbished
Derek
Stayed 1 night in Mar 2024
Response from Reception Team Campanile Hotel Glasgow on 8 Apr 2024
Dear Derek, Thank you for taking the time to review your recent stay with us. We are sorry to hear about the issues you had to face during your stay with us. Please accept our sincere apologies and please be assured that the issues which you have stet out in your review would be fully investigated. Kind regards, Reception Team Campanile Hotel Glasgow
Hello Gordon,Thank you for staying at Campanile Hotel Glasgow and taking your time to review us. We look forward to welcoming you back in the future. Kind regards, Campanile Hotel
Unfortunately our room was unclean. The bathroom floor was covered in yellow tea type stains (I hope) and the shower was stained. The walls in the bedroom were splattered with stains also. Won’t be back. Incredibly noisy outside after midnight and had to phone to reception. Went on far too long.
Pauline
Stayed 1 night in Mar 2024
Response from Campanile Glasgow on 26 Mar 2024
Hello Pauline,Thank you for staying at Campanile Hotel Glasgow and taking your time to review us. We welcome your feedback and will do our best to resolve the issues you've mentioned. Kind regards, Campanile Hotel
8/10 Good
Moira
Travelled with partner
18 Mar 2024
Atmosphere was great
Moira
Stayed 1 night in Mar 2024
Response from Campanile Glasgow on 19 Mar 2024
Hey there Moira, Thank you for your lovely review. We hope to see you again soon!
Needs a refurb and quickly. Took 3 rooms to get one that was ok. Shower cubicles are mouldy need resealed and grouted. Sink in toilet cracked. Neither of us used the shower. Wouldn’t recommend
James
Stayed 1 night in Mar 2024
Response from Reception Team Campanile Glasgow on 17 Mar 2024
Dear James, Thank you for taking the time to review your recent stay with us. We are sorry to hear about the inconvenience you had to face because of the issues you have set out in your review. Please accept our sincere apologies and please be assured that the issues you have raised with us would be thoroughly investigated. Kind regards, Reception Team Campanile Hotel Glasgow
6/10 Okay
James
28 Feb 2024
James
Stayed 1 night in Feb 2024
Response from Campanile Glasgow on 26 Mar 2024
Hello James,Thank you for staying at Campanile Hotel Glasgow and taking your time to review us. We look forward to welcoming you back in the future. Kind regards, Campanile Hotel
Great hotel, great location. Stayed here with my 6 year daughter due to having a show on at the ovo hydro which is located across the road. Will definitely stay here again.
Krystal
Stayed 1 night in Feb 2024
Response from Campanile Glasgow on 5 Mar 2024
Dear Krystal, Thank you so very much for choosing Campanile Hotel. Our enthusiastic and dedicated team members are always available to address and resolve any issues and concerns, including, but not limited to things like adjusting the heating or providing extra towels and mugs for our guests. As long as something is raised, it is always addressed. We are looking forward to welcoming you at Campanile Hotel again and providing the best possible experience on your next stay. Kind regards, Reception
10/10 Excellent
Derek
Travelled with partner
18 Feb 2024
Fabulous value for money, parking space, great breakfast and good value, and helpful, friendly staff
Derek
Stayed 1 night in Feb 2024
Response from Reception Team Campanile Hotel Glasgow on 18 Feb 2024
Thank you so much for this wonderful rating. We are so pleased that you enjoyed your stay with us and we can’t wait to welcome you back to Campanile Glasgow soon.
2/10 Terrible
Lucie
Business traveller
18 Feb 2024
Disliked: Cleanliness, staff & service
Nothing was clean. The cups, the floor had crusted stains on it and hadn’t been hoovered… but worst of all someone walked into my room without knocking as I was getting out of the shower and there were a lot of dodgy people just hanging around the foyer… really odd and unsafe for a person alone
Lucie
Stayed 1 night in Feb 2024
Response from Reception Team Campanile Hotel Glasgow on 18 Feb 2024
Thank you for reviewing your recent stay at our hotel. At Campanile we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Campanile in the future.
Professionally ran establishment with
large modern rooms in the centre of the city. Much better than a hotel room
so we will book here again in the furure.
Alan
Stayed 1 night in Jan 2024
Response from Reception Campanile Hotel Glasgow on 5 Feb 2024
Thank you so much for this wonderful rating. We are so pleased that you enjoyed your stay with us and we can’t wait to welcome you back to Campanile Glasgow soon.
4/10 Poor
Martha
Travelled with family
27 Jan 2024
Liked: Staff & service
Disliked: Cleanliness
Rooms Desperately need an upgrade. Curtains were hanging off railings so light from outside was unstoppable. Black mold in the shower, bits of black tissue paper flooding toilet when flushed.... Coming out from under the rim. Cheap and nasty carpets making the floors hard and cold. It is a budget hotel but linen should still fit the bed. Only positive was the bed was comfortable
Martha
Stayed 1 night in Jan 2024
Response from Reception Team Campanile Hotel Glasgow on 30 Jan 2024
Thank you for reviewing your recent stay at our hotel. At Campanile we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Campanile in the future.
Had to cancel our dinner booking as it was going to take over a hour to receive our meal. Took over half hour just to place food order or drinks order, only after we chased after the waiter, then to be told it would take half hour for the food to be served. Was surprised how long it would take as there was only 3 tables in use at the time.
Carol
Stayed 1 night in Jan 2024
Response from Reception Campanile Hotel Glasgow on 30 Jan 2024
Thank you for reviewing your recent stay at our hotel. At Campanile we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Campanile in the future.
8/10 Good
Michaela
Travelled with family and small children
21 Jan 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Only thing I was unhappy with was that there was no food options giving its location next to the hydro. Food was offered from 5pm to 8:30pm and we had to go without food for the night due to this. Something simple as a slice of toast or chips on the menu is better than nothing.
Michaela
Stayed 1 night in Jan 2024
Response from Reception Team Campanile Hotel Glasgow on 22 Jan 2024
Thank you for taking the time to review your stay at our hotel. Your feedback is very much appreciated, and we look forward to welcoming you back to Campanile in the future.
6/10 Okay
Jane
12 Jan 2024
Liked: Staff & service
Jane
Stayed 1 night in Jan 2024
Response from Reception Team Campanile Hotel Glasgow on 14 Jan 2024
Thank you for reviewing your recent stay at our hotel. At Campanile we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Campanile in the future.
6/10 Okay
Raymond
7 Jan 2024
Liked: Cleanliness
Raymond
Stayed 3 nights in Dec 2023
Response from Reception Team Campanile Glasgow on 9 Jan 2024
Dear Raymond. Thank you for taking the time to review your stay at our hotel. Please be assured your comments feedback has been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated, and we look forward to welcoming you back to Campanile in the future
Nice property and friendly, helpful staff. Rooms were nice but was disappointed with stained sheets and dirty mugs. Piles became blocked but staff were helpful. Good area however not overly close to shops, but good parking availability.
Anna
Stayed 1 night in Dec 2023
Response from Reception Team Campanile Glasgow on 24 Dec 2023
The team will be delighted to receive your feedback, we are committed to providing our guests with a high level of service. We look forward to welcoming you back in the future
10/10 Excellent
Julie
23 Dec 2023
Julie
Stayed 1 night in Dec 2023
Response from Reception Team Campanile Glasgow on 24 Dec 2023
Many thanks for your lovely review. We were delighted to read your comments, it is fantastic to hear that we contributed towards making your stay at Campanile Glasgow so memorable. We hope to see you again very soon. Thank you once again for taking the time to leave such a lovely review.
6/10 Okay
Lynne
Travelled with partner
22 Dec 2023
Liked: Staff & service
Have stayed here before but disappointed on this occasion. There was a damp smell as soon as we opened the door. Hadn’t been hoovered properly as there were bits of food on the floor beside the bed - don’t know how housekeepers missed it! Can’t fault the service as desk staff were great but some TLC required in the rooms.
Lynne
Stayed 1 night in Dec 2023
Response from Reception Team Campanile Hotel Glasgow on 23 Dec 2023
Thank you for reviewing your recent stay at our hotel. At Campanile we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Campanile in the future.
Response from Reception Team Campanile Glasgow on 20 Dec 2023
Many thanks for your lovely review. We were delighted to read your comments, it is fantastic to hear that we contributed towards making your stay at Campanile Glasgow so memorable. We hope to see you again very soon. Thank you once again for taking the time to leave such a lovely review.
8/10 Good
Donna
20 Dec 2023
Liked: Staff & service
Donna
Stayed 1 night in Dec 2023
Response from Reception Campanile Hotel Glasgow on 21 Dec 2023
Thank you for taking the time to review your stay at our hotel. Your feedback is very much appreciated, and we look forward to welcoming you back to Campanile in the future.
Response from Reception Team Campanile Glasgow on 19 Dec 2023
Many thanks for your lovely review. We were delighted to read your comments, it is fantastic to hear that we contributed towards making your stay at Campanile Glasgow so memorable. We hope to see you again very soon. Thank you once again for taking the time to leave such a lovely review.
Met by pleasant Irish girl on arrival. Good directions on where to go. Good lift access. Room clean, comfortable bed. Breakfast good choice. Very very close to Hydro great when attending. Reception excellent at chasing up taxi when they were few and far between as busy. No complaints.
Elizabeth
Stayed 1 night in Dec 2023
Response from Reception Team Campanile Glasgow on 19 Dec 2023
Thanks for your review. It’s great to hear you had such an enjoyable stay with us here at Campanile Glasgow. It remains our main objective to provide a high standard of service and we’re so pleased you feel we achieved this. We look forward to welcoming you back to Campanile very soon. Thanks once again for taking the time to review your stay.
Response from Reception Team Campanile Hotel Glasgow on 7 Dec 2023
Hi Sandra, Thank you for taking the time to score our services. Kind regards,
8/10 Good
Alison
2 Dec 2023
Liked: Cleanliness, staff & service, room comfort
Had a good stay, handy for the concert in the Hydro
Our only complaint was the shower wasn’t great
Staff were friendly and efficient
Alison
Stayed 1 night in Dec 2023
Response from Reception Team Campanile Glasgow on 9 Dec 2023
Thank you so much for this wonderful rating. We are so pleased that you enjoyed your stay with us and we can’t wait to welcome you back to Campanile Glasgow soon
Easy access to the hydro, 25 min walk to the center of Glasgow. Very quiet very cosy, shower water pressure was great and bed was comfortable.
Simon
Stayed 2 nights in Nov 2023
Response from Reception Team Campanile Glasgow on 30 Nov 2023
Thanks for your review. It’s great to hear you had such an enjoyable stay with us here at Campanile Glasgow. It remains our main objective to provide a high standard of service and we’re so pleased you feel we achieved this. We look forward to welcoming you back to Campanile very soon. Thanks once again for taking the time to review your stay
Was given a family restricted mobility room which had an open shower and the window had been left open all day so it was very cold. Also only two plugs in the room none near the bed so charging was very inconvenient.
Francis
Stayed 1 night in Nov 2023
Response from Reception Team Campanile Hotel Glasgow on 28 Nov 2023
Thank you for reviewing your recent stay at our hotel. At Campanile we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Campanile in the future.
6/10 Okay
Tracy
Travelled with partner
25 Nov 2023
Liked: Staff & service
The shower was luke warm so not able to wash hair etc so splash and dash. Beds weren't comfortable but fabulous location amd i guess you get what you pay for
Tracy
Stayed 1 night in Nov 2023
Response from Reception Team Campanile Hotel Glasgow on 28 Nov 2023
Thank you for reviewing your recent stay at our hotel. At Campanile we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Campanile in the future.
8/10 Good
Claire
23 Nov 2023
Claire
Stayed 1 night in Nov 2023
Response from Reception Team Campanile Glasgow on 13 Dec 2023
Thank you for taking the time to review your stay at our hotel. Your feedback is very much appreciated, and we look forward to welcoming you back to Campanile in the future.
10/10 Excellent
Claire
22 Nov 2023
Nice hotel
Nice hotel in a great location. Right next door to hydro and across road from armadillo. Rooms a bit tired but bar nice, staff really friendly and helpful. Breakfast was great
Claire
Stayed 1 night in Nov 2023
Response from Reception Team Campanile Glasgow on 24 Nov 2023
Thanks for your review. It’s great to hear you had such an enjoyable stay with us here at Campanile Glasgow. It remains our main objective to provide a high standard of service and we’re so pleased you feel we achieved this. We look forward to welcoming you back to Campanile very soon. Thanks once again for taking the time to review your stay.
Response from Reception Team Campanile Glasgow on 21 Nov 2023
Dear Michael , Many thanks for your review. It really matters to us that our guests enjoy every aspect of their stay. We’re so pleased to hear that you had such a lovely stay with us here at Campanile Glasgow and we do hope to see you again in the very near future. Thank you once again for taking the time to review your stay with us.
Response from Reception Team Campanile Glasgow Hotel on 19 Nov 2023
Dear Sheila, Thanks for taking the time to review your stay with Campanile Glasgow. Your feedback is very important to us and we are delighted that you had a comfortable stay. We look forward to welcoming you back to Campanile in the future.
4/10 Poor
Irene
18 Nov 2023
Irene
Stayed 1 night in Nov 2023
Response from Campanile Reception Team on 20 Nov 2023
Thank you for reviewing your recent stay at our hotel. At Campanile we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Please be assured your review has been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Campanile in the future.
Response from Reception Team Campanile Glasgow on 17 Nov 2023
Thanks for your review. It’s great to hear you had such an enjoyable stay with us here at Campanile Glasgow. It remains our main objective to provide a high standard of service and we’re so pleased you feel we achieved this. We look forward to welcoming you back to Campanile very soon. Thanks once again for taking the time to review your stay
10/10 Excellent
euan
13 Nov 2023
euan
Stayed 1 night in Nov 2023
Response from Reception Team Campanile Hotel Glasgow on 7 Dec 2023
Dear Euan, Thank you for rating our services. Kind regards, Sheraz
10/10 Excellent
Dawn
12 Nov 2023
Dawn
Stayed 1 night in Oct 2023
Response from Reception Team Campanile Glasgow on 9 Dec 2023
Many thanks for your review. It really matters to us that our guests enjoy every aspect of their stay. We’re so pleased to hear that you had such a lovely stay with us here at Campanile Glasgow and we do hope to see you again in the very near future. Thank you once again for taking the time to review your stay with us
Response from Reception Team Campanile Glasgow on 13 Nov 2023
Thank you so much for this wonderful rating. We are so pleased that you enjoyed your stay with us and we can’t wait to welcome you back to Campanile Glasgow soon.
The dining experience was awful. Staff rude. No manners. Loud noisey. Ltd menu. Room clean but needing upgraded as did hitel. Outside dirty liads rubbush not safe. Trued to book directly but staffs language a serious problem. Wont book again
Angie
Stayed 1 night in Nov 2023
Response from Reception Team Campanile Glasgow on 11 Nov 2023
Thank you for reviewing your recent stay at our hotel. At Campanile we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Campanile in the future.
8/10 Good
Lisa
5 Nov 2023
Liked: Cleanliness, staff & service, room comfort
Lisa
Stayed 1 night in Nov 2023
Response from Reception Team Campanile Glasgow on 6 Nov 2023
Dear Lisa, Thank you so much for this wonderful rating. We are so pleased that you enjoyed your stay with us and we can’t wait to welcome you back to Campanile Glasgow soon.
10/10 Excellent
Marjorie
5 Nov 2023
Marjorie
Stayed 1 night in Nov 2023
Response from Reception Team Campanile Glasgow on 9 Nov 2023
Thank you so much for this wonderful rating. We are so pleased that you enjoyed your stay with us and we can’t wait to welcome you back to Campanile Glasgow soon.
Response from Reception Team Campanile Glasgow on 4 Nov 2023
Dear Joanne thank you so much for this wonderful rating. We are so pleased that you enjoyed your stay with us and we can’t wait to welcome you back to Campanile Glasgow soon.
Response from Campanile Reception team on 2 Nov 2023
Thank you so much for this wonderful rating. We are so pleased that you enjoyed your stay with us and we can’t wait to welcome you back to Campanile Glasgow soon.
Response from Reception Team Campanile Glasgow on 2 Nov 2023
Thank you so much for this wonderful rating. We are so pleased that you enjoyed your stay with us and we can’t wait to welcome you back to Campanile Glasgow soon.
Response from Campanile Reception team on 24 Oct 2023
Thank you LEEwe appreciate your efforts to rating us. We hope to welcome you soon again.
6/10 Okay
Rhona
16 Oct 2023
Liked: Room comfort
Disliked: Cleanliness
Disappointing
Location of Hotel excellent. Difficulty understanding receptionist, English not being her first language.
Pleasant room but on closer inspection, realised cleanliness was not good. Skirtings were dirty and vacuuming could have been done to a higher standard.
Base sheet of bed did not fit properly and had to pull sheet up several times. No mattress protector on bed.
Have booked this hotel again in December and hoping these points are improved.
Rhona
Stayed 1 night in Oct 2023
Response from Campanile reception team on 19 Oct 2023
Hi RhonaThank you for your feedback, we appreciate your efforts to take time for us, we apologies for not be upto the marks of your expectations. I've forwarded your complaints to the concernd manager to investigate on it. we welcome to see you in December, we'll try to be at our best to make your time memorable here.
8/10 Good
Alan
15 Oct 2023
Alan
Stayed 1 night in Oct 2023
Response from Reception Team Campanile Hotel Glasgow on 20 Oct 2023
Dear Guest Thank you for taking the time to review your recent stay with us. We are sorry to hear about the issues you have set out in your review. Please accept our sincere apologies.Kind regards,
The first room we were in had curtain hanging off rail and the bathroom was dirty so we asked to be moved. The second room was clean but tired looking, grout in bathroom mouldy. Beds were comfortable though and location to Hydro was good . Free breakfast was okay too - lots of choice. Staff were very helpful.
Amanda
Stayed 1 night in Oct 2023
Response from Campanile Reception team on 15 Oct 2023
Hi Amanda, Thank you for your feedback. We apologise for your first inconvenience. Regarding the second room these comments shall be passed onto the relevant management to be investigated further. We hope to see you again soon
Response from Reception Team Campanile Glasgow on 13 Oct 2023
Dear Guest, Thank you for the great score you have given us for the service our committed staff extended to you. Kind regards, Reception Team Campanile Hotel Glasgow