Seasonal outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas
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Reviews of Riviera Hotel Beirut

5 out of 5
Riviera Hotel Beirut
Avenue de Paris Corniche El Manara, PO Box 11-4021, Beirut

Reviews

7.2

Good

Rating 10 - Excellent. 73 out of 265 reviews" "
Rating 8 - Good. 81 out of 265 reviews" "
Rating 6 - Okay. 53 out of 265 reviews" "
Rating 4 - Poor. 29 out of 265 reviews" "
Rating 2 - Terrible. 29 out of 265 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

khoudor

Stayed 4 nights in Mar 2024

8/10 Good

ara

Travelled with group
Stayed 2 nights in Dec 2023

6/10 Okay

Walid, Los angeles

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The receptionist was very impolite while we were checking out He said words to my gf he is not suppose to say it while she asked him why they charged us 14$ for the valet
Stayed 3 nights in Dec 2023

8/10 Good

Said, beirut

Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Mohamed

Stayed 1 night in Oct 2023

8/10 Good

Ziad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Sep 2023

4/10 Poor

Ali

Business traveller
Disliked: Cleanliness, staff & service
A
Stayed 1 night in Sep 2023

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Raed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the entertainment,
Stayed 2 nights in Aug 2023

10/10 Excellent

osama

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool and beach lounge are great rooms have a magical view
Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Excellent location, friendly staff
Excellent location and friendly staff, but Very bad Mattress, you end up with back pain in the morning
Stayed 1 night in Aug 2023

8/10 Good

Khodr

Stayed 2 nights in Aug 2023

10/10 Excellent

Kamar

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful experience in Hotel Reviera . I recommend it to everyone . Staff members were very polite, clean and neat. Room service was excellent. The swimming pool was great! Prime location in Beirut. The sea view is beautiful.
Stayed 9 nights in Aug 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Attentive and welcoming staff. Clean . Beautiful sea views.
Stayed 1 night in Aug 2023

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The stay was amazing! I loved the room and the pool club, it was perfect. My only issue was after I checked out, I got into my car to leave. A valet came over and said that I owe $7 for parking. I gave him $10 and waited over 10 minutes before I decided to go inside and see the front desk. I asked why parking wasn’t added to my bill upon checkout and why was I paying for valet when I self parked on the street? The front desk called parking to ask; parking stated that I refused to give my room number and that’s why I wasn’t charged, which was a lie. I spoke to a manager and got my $10 back. Do not let the parking staff rip you off!
Stayed 1 night in Jul 2023

4/10 Poor

abdulkader

Disliked: Staff & service, property conditions & facilities, room comfort
Never again.
The list is long, still a few points: - You get welcomed by a valet who insists on getting paid even though you park on a public road/not a private property - Receptionist we nice an welcoming, but insisted a security deposit be paid in cash (though I offered a credit card in exchange). Clearly this was hotel management instructions. The alarming thing is the receipt came with no signs (header, stamp etc..) that it came from the hotel. The deposit was returned on check out with no hassle - 2 days of inconsistent internet access, over 6 or 7 follow ups from our side. Pure incompetence in addressing this issue, lame excuses given while it was clearly local network issue and not the local ISP nor our devices. - Poorly chlorinated seawater pool. Algal slime on the surfaces - We didn't stay long. - Very friendly staff, unless there is a problem, they don't seem to be able to resolve it or communicated clearly the issue.
Stayed 2 nights in Jul 2023

10/10 Excellent

MHD FERAS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

2/10 Terrible

Ahmad

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2022

2/10 Terrible

Alwaleed, Tigard

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms so bad not clean no maintenance
Stayed 7 nights in Sep 2022
Response from DD on 14 Sept 2022
Dear Valued Guest,I would like to thank you for taking the time to write about your recent stay at Riviera Hotel and Beach Lounge. It is only through feedback such as yours that we are able to maintain, and when necessary, improve our quality service and guest experience. Please accept my sincere apology on behalf of all the Riviera Hotel team. Sincerely,

8/10 Good

Hala

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing & friendly staff would recommend to replenish towels after room cleaning service . Otherwise everything was perfect !
Stayed 2 nights in Aug 2022
Response from DD on 6 Sept 2022
Dear Mrs. Hala,We are glad to learn that you had a great stay with us at the Riviera Hotel/Beach Lounge. Your feedback has been shared among our entire team and surely it will keep motivating us to be more energetic and do our best every time. Best Regards,

8/10 Good

Jamile

Stayed 3 nights in Aug 2022
Response from DD on 1 Sept 2022
Dear Mrs. Jamile,We are glad to learn that you had a great stay with us at the Riviera Hotel/Beach Lounge. Your feedback has been shared among our entire team and surely it will keep motivating us to be more energetic and do our best every time. Best Regards,

2/10 Terrible

Alain

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from DD on 25 Aug 2022
Dear Mr. Alain,I would like to thank you for taking the time to write about your recent stay at Riviera Hotel and Beach Lounge. It is only through feedback such as yours that we are able to maintain, and when necessary, improve our quality service and guest experience. Please accept my sincere apology on behalf of all the Riviera Hotel team. Sincerely,

6/10 Okay

Youssef

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Very nice location Excellent service Needs a lot of remodeling Overall it was good .
Stayed 3 nights in Aug 2022
Response from DD on 22 Aug 2022
Dear Mr. Youssef,Thank you for taking the time to share your compliments and appreciations. We hope to see you again at Riviera Hotel and Beach Lounge. Best Regards,

2/10 Terrible

Tarek

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is not even 3 stars definitely I'm not coming back or recommended to others
Stayed 6 nights in Jul 2022
Response from dd on 20 Jul 2022
Dear Mr.Tarek I would like to thank you for taking the time to write about your recent stay at Riviera Hotel and Beach Lounge. It is only through feedback such as yours that we are able to maintain, and when necessary, improve our quality service and guest experience. Please accept my sincere apology on behalf of all the Riviera Hotel team. Sincerely,

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel...with amazing pool and neighborhood
Stayed 5 nights in Jul 2022
Response from DD on 8 Jul 2022
Dear Mr. Mohamed, Thank you for taking the time to share your compliments and appreciations. We hope to see you again at Riviera Hotel and Beach Lounge. Please bring your family and friends and we will make sure they enjoy the same quality of service as you had. Best Regards,

10/10 Excellent

Bassam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2022
Response from DD on 5 Jul 2022
Dear Mr.Bassam, Thank you for taking the time to share your compliments and appreciations. We hope to see you again at Riviera Hotel and Beach Lounge. Please bring your family and friends and we will make sure they enjoy the same quality of service as you had. Best Regards,

10/10 Excellent

Ahmed

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, friendly staff, downtown area close to everything, easy valet, sea view, pool is awesome.
Stayed 3 nights in May 2022
Response from dd on 5 Jul 2022
Dear Mr.Ahmed, We are glad to learn that you had a great stay with us at the Riviera Hotel/Beach Lounge. Your feedback has been shared among our entire team and surely it will keep motivating us to be more energetic and do our best every time. Best Regards,

10/10 Excellent

Dima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly people and super clean place and the vibes in the location are super positive
Stayed 5 nights in May 2022
Response from dd on 5 Jul 2022
Dear Mrs. Dima, We are glad to learn that you had a great stay with us at the Riviera Hotel/Beach Lounge. Your feedback has been shared among our entire team and surely it will keep motivating us to be more energetic and do our best every time. Best Regards,

10/10 Excellent

hossameldien galal

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the view is amazing
Stayed 3 nights in May 2022
Response from DD on 16 May 2022
Dear Mr. Galal, We are glad to learn that you had a great stay with us at the Riviera Hotel/Beach Lounge. Your feedback has been shared among our entire team and surely it will keep motivating us to be more energetic and do our best every time. Best Regards,

8/10 Good

Mohanad Abdulhai Frag

Travelled with group
Liked: Staff & service, amenities
Stuff at the counter r amazing special lubna helped me a lot 👍
Stayed 5 nights in May 2022
Response from DD on 9 May 2022
Dear Mr. Mohammad, We are glad to learn that you had a great stay with us at the Riviera Hotel/Beach Lounge. Your feedback has been shared among our entire team and surely it will keep motivating us to be more energetic and do our best every time. Best Regards,

2/10 Terrible

Zaher

Disliked: Staff & service, room comfort
Terrible
Worst Hotel i have ever stayed in. I dont understand why i paid 95 dollars to get a room which have generator and ugly view and when you request to give an upgrade the reception will tell you it is 60 dollar per night and she will ask you to speak with the manager who will come and start bargening with you on upgrade price. so if i am paying 150 dollars for a sea view it is better to book in Movenpick or Le Royal. Worst Hotel - Worst Service - i dont know how this is considered 5 stars
Stayed 2 nights in Apr 2022
Response from DD on 9 May 2022
Dear Mr.Zaher, I would like to thank you for taking the time to write about your recent stay at Riviera Hotel and Beach Lounge. It is only through feedback such as yours that we are able to maintain, and when necessary, improve our quality service and guest experience. Please accept my sincere apology on behalf of all the Riviera Hotel team. Sincerely,

4/10 Poor

Ibrahim, toronto

Stayed 3 nights in Jan 2022

6/10 Okay

Jalal

Liked: Staff & service
Property location is great but needs to be updates. Tv in the room was ancient and picture was horrible, water pressure was low, tile looks it needs to be upgraded
Stayed 1 night in Nov 2021
Response from Maha on 27 Nov 2021
Dear Mr. Baydoun, Thank you for letting us know about the issues that you experienced during your recent stay at our property and we apologize for any inconvenience caused. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. Sincerely,

10/10 Excellent

Mahmoud, Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff...all it's excellent ..........................................
Stayed 2 nights in Jan 2020
Response from Maha Gh. on 4 Feb 2020
Dear Mr. Ashi, We are glad to know that you had a great experience with us at the Riviera Hotel and Beach Lounge. Your feedback has been shared among our entire team and surely it will keep motivating us to be more energetic and do our best every time. Best Regards,

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020
Response from Maha Gh. on 18 Feb 2020
Thank you

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here twice. we love the food, service and staff!
Stayed 2 nights in Oct 2019

10/10 Excellent

Gaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from dd on 2 Oct 2019
Dear Mr.Gaz, Thank you for taking the time to share your feedback following your memorable experience at Riviera Hotel. Our dedicated staff will be pleased to learn of your high praise. Best Regards,

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
My booking was twin 2 beds a room and upon arrives time at the hotel rooms were not available they have only king bed.
Stayed 4 nights in Aug 2019
Response from DD on 6 Sept 2019
Dear Valued Guest Thank you for your feedback. We work hard to deliver an exceptional guest experience, and it is apparent in this case, we fell short. Please accept our sincere apologies for your disappointment at your recent stay at our Hotel.

2/10 Terrible

Verified traveller

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
the service was horrible and they stole money from me.
Stayed 7 nights in Jul 2019

2/10 Terrible

Ahmadzarzour

Travelled with partner
Disliked: Cleanliness
We arrived at eveining andwait at the reception about 25 minuts. In the room i saw the worst in my life, i visited hundreds hotels but this time was the wose i has been,,, The WC was filled with humen efluents, and very dairty.
Stayed 1 night in Jul 2019
Response from DD on 6 Sept 2019
Dear Mr. Ahmad, We sincerely apologize if our services did not meet your expectations. Your feedback will help us target further improvement to ensure a more pleasant experience the next time you decide to stay with us. Kind Regards

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from DD on 6 Sept 2019
Dear Valued Guest I would like to thank you for taking the time to write about your recent stay at Riviera Hotel and Beach Lounge. It is only through feedback such as yours that we are able to maintain, and when necessary, improve our quality service and guest experience. Kind Regards

4/10 Poor

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities
Old hotel need maintenance, they charge you if you use hotel facility like the pool
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and do their best to satisfy the customers, and always had a nice word and a smile for us. The location is excellent. Our room had a view of the Mediterranean Sea and we enjoyed the sunset every evening. The corniche just outside the door is the best place to walk in Beirut. We walked both ways to the St George Bay and to the Raouche.
Stayed 8 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at the hotel, very friendly and professional staff. The location is also excellant. I will come back soon
Stayed 8 nights in Apr 2019
Response from HA on 29 May 2019
Dear Valued Guest We are glad to learn that you had a great experience /stay with us at the Riviera Hotel/Beach Lounge. Your feedback has been shared among our entire team and surely it will keep motivating us to be more energetic and do our best every time. Best Regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Mar 2019

4/10 Poor

Sam, London, UK

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor Hk service, i had to request the HK room attendants twice to get my room done, the request was made to the reception staff since they don't HK departments, on the other hand the rooms are so outdated and the bathrooms are old and rusty.
Stayed 2 nights in Mar 2019

6/10 Okay

shaun

Liked: Room comfort
Disliked: Property conditions & facilities
Ok for short stay
Business trip and had work to do. No table/ desk in the room and had to call twice to change the room. A table was brought 90 mins later. Waterfront is nice. Army camp next door look like it’s been in plenty of action
Stayed 2 nights in Mar 2019

10/10 Excellent

Zahraa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

6/10 Okay

jonalyn

Liked: Cleanliness
Stayed 1 night in Feb 2019