Exterior

Reviews of Ramada by Wyndham Beijing Airport

4 out of 5
Ramada by Wyndham Beijing Airport
13 Tianzhu Fuqian Ave, Shunyi District, Beijing, Beijing

Reviews

7.8

Good

Rating 10 - Excellent. 282 out of 1003 reviews" "
Rating 8 - Good. 429 out of 1003 reviews" "
Rating 6 - Okay. 185 out of 1003 reviews" "
Rating 4 - Poor. 73 out of 1003 reviews" "
Rating 2 - Terrible. 34 out of 1003 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Mary

Liked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Feb 2024

4/10 Poor

Martinus

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I could smell the previous person who slept in my bed. Terrible experience. In addition although close to the airport, the planes fly right above, my window could not close properly so it was very noisy.
Stayed 1 night in Jan 2024

10/10 Excellent

AIHUA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was especially kind and accommodating. Free shuttle to/from airport is super convenient!
Stayed 1 night in Dec 2023

8/10 Good

Beti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jason, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Dmitri

Stayed 2 nights in Nov 2023

4/10 Poor

Francis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DECEIVED
There was NO airport shuttle, contrary to Hotels.com’s description, Ang the hotel turned off power to the room early in the morning! DO NOT STAY THERE!
Stayed 1 night in Nov 2023

6/10 Okay

anne

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Said they offer airport free shuttle, but for airport pickup, you have to request it at least 2 hours before arrival, and you can’t actually adjust your room temperature
Stayed 1 night in Nov 2023

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Very good, but bed wasn’t very comfortable
Stayed 1 night in Sep 2023

10/10 Excellent

Jing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is superb, very close to the airport and the highways. Their 24 hour free shuttle bus running between the hotel and the airport is very convenient. The staff are super friendly. The room is very clean.
Stayed 1 night in Aug 2023

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
So comfortable and clean. The staff were so friendly. I took the free shuttle to the airport, just tell the driver which terminal you need. There are many restaurants within walking distance. My only complaint was that my towels smelled faintly like cigarette smoke, if you're sensitive that might be an issue but for me it wasn't too bad.
Stayed 1 night in Aug 2023

8/10 Good

Anthony

Stayed 2 nights in Jan 2020

10/10 Excellent

Nathan

Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

Ann, Florida

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport (all terminals), shuttle, friendly staff. Comfy.
Stayed 1 night in Jan 2020

10/10 Excellent

Bernardita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adam You
We left a backpack at the airport upon arrival. Adam You, the Front Office manager provided excellent help to get it back. He not only helped but was very nice about it. Thank you! The hotel is very fortunate to have you!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very nice staff and amazing staff. 10 minutes taxi from Beijing international airport. 24h pick up. Very convenient.
Stayed 1 night in Jan 2020

10/10 Excellent

Ramina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Rating seem too high for what you get. I would not stay here again
Stayed 1 night in Jan 2020
Response from Jodie on 19 Jan 2020
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Beijing Airport. we are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies. Your feedback is very important to us, we are sorry that you have a disappointed experience. Please rest assured that we will improve our service and take the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Roy, Chicago

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I am surprised I get a good sleep even there are the plans fly over constantly.
Stayed 1 night in Jan 2020
Response from Jodie on 19 Jan 2020
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Beijing Airport. we are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies. Your feedback is very important to us, and we are saddened to hear that you're not satisfied with the noise. We feel sincerely sorry for the noise issue, however as we are near the airport, this is an unavoidable problem. In order to possibly solve this problem, we offer free earplugs to all of our guests. Please rest assured that we will improve our service and take the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Jessie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good service and clean
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport: 24-hr free ahuttle service to airport; courteous staff. Clean and quiet rooms. The hotel offers breakfast for 68yuan if younpay upfront at check in or 75yuan if you walk in. This breakfasg is amazing and more than its worth. It has chinese and western style buffet menu and the quality of food is just amazing. Overall a superb value. Would recommend highly.
Stayed 1 night in Dec 2019
Response from Jodie on 31 Dec 2019
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Beijing Airport. It is always a pleasure to receive positive feedback. Thank you for your acknowledging. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very close to the airport, has airport shuttle. But the hotel wi-fi needs a Chinese cell phone number to activate, so you can't connect to wi-fi without asking the hotel front desk.
Stayed 1 night in Dec 2019
Response from Jodie on 31 Dec 2019
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Beijing Airport. It is always a pleasure to receive positive feedback. Thank you for your acknowledging. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Layover special
15 hour layover in Beijing. Quiet and comfy and 10 minutes from the terminal. Great place for what you pay.
Stayed 1 night in Dec 2019
Response from Jodie on 23 Dec 2019
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Beijing Airport. It is always a pleasure to receive positive feedback. Thank you for your acknowledging. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Jodie on 7 Jan 2020
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Beijing Airport. It is always a pleasure to receive positive feedback. Thank you for your acknowledging. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Liang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Jodie on 31 Dec 2019
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Beijing Airport. It is always a pleasure to receive positive feedback. Thank you for your acknowledging. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chris' Thoughts
Shuttle service is excellent. Restaurant, especially breakfast is good. Room was large and clean. Shower and other bathroom amenities were good. Three English language TV stations available. Distance from airport about 1.4 kilometers. Hotel is four stories high. Suggest room on first floor. Less noise from planes landing at airport.
Stayed 1 night in Dec 2019
Response from Jodie on 23 Dec 2019
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Beijing Airport. It is always a pleasure to receive positive feedback. Thank you for your acknowledging. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel / Shuttle Service
The hotel was good but they do not offer convenient shuttle service from and to the airport so be prepared to pay out of pocket for taxi. Shuttle service was the main reason for choosing this hotel.
Stayed 1 night in Dec 2019
Response from Jodie on 20 Dec 2019
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Beijing Airport. we are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies. Your feedback is very important to us, we are sorry that you have a disappointed experience. Please rest assured that we will improve our service and take the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

TOM J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food in restaurant was excellent! Best eggplant i've ever eaten. Beef was good also.
Stayed 1 night in Dec 2019
Response from Jodie on 20 Dec 2019
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Beijing Airport. It is always a pleasure to receive positive feedback. Thank you for your acknowledging. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
......................nothing to add............................
Stayed 1 night in Dec 2019
Response from Jodie on 16 Dec 2019
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Beijing Airport. we are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies. Your feedback is very important to us, we are sorry that you have a disappointed experience. Please rest assured that we will improve our service and take the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Jodie on 17 Dec 2019
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Beijing Airport. It is always a pleasure to receive positive feedback. Thank you for your acknowledging. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel no buts
Stayed 1 night in Dec 2019
Response from Jodie on 16 Dec 2019
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Beijing Airport. It is always a pleasure to receive positive feedback. Thank you for your acknowledging. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a nice stay
I love this place. It’s very close to Beijing Capital Airport. Room is very clean and comfortable. Check in took a little longer and front desk staff was not quite welcoming. Breakfast should be included for all guests instead of a list of they have to be verified. Confusing. Overall is nice stay.
Stayed 1 night in Dec 2019
Response from Jodie on 9 Dec 2019
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Beijing Airport. we are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies. Your feedback is very important to us, we are sorry that you have a disappointed experience. Please rest assured that we will improve our service and take the appropriate measures to address the problem and prevent any future occurrences. Since not all rooms have breakfast, we need to check. Please understand.Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

changxi

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

6/10 Okay

Steve

Travelled with family
Disliked: Property conditions & facilities, room comfort
Mediocre experience
We had two rooms and both were extremely warm. The thermostats are for showing only and do not actually control the temperature. One of our rooms smelled like cigarette even though it's a non-smoking room. The breakfast buffet was mediocre. We were told by the front desk staff that the airport shuttle will arrive at 10 am next day to take us to the airport, but when we arrived at 10 am the shuttle was already gone. When the front desk asked the bus driver to turn around to pick us up he was rude and unprofessional. Not a very pleasant experience overall.
Stayed 1 night in Nov 2019
Response from Jodie on 3 Dec 2019
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Beijing Airport. we are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies. Your feedback is very important to us, we are sorry that you have a disappointed experience. Please rest assured that we will improve our service and take the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Kiyoshi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Jodie on 3 Dec 2019
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Beijing Airport. It is always a pleasure to receive positive feedback. Thank you for your acknowledging. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Rohit, Phoenix AZ

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was descent and clean... Bed was very comfortable..
Stayed 1 night in Nov 2019
Response from Jodie on 2 Dec 2019
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Beijing Airport. It is always a pleasure to receive positive feedback. Thank you for your acknowledging. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Skylar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Jodie on 3 Dec 2019
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Beijing Airport. It is always a pleasure to receive positive feedback. Thank you for your acknowledging. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

sds, TORONTO

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Good service. but the location is right on the route of planes landing. incredibly loud!!
Stayed 1 night in Nov 2019
Response from Jodie on 2 Dec 2019
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Beijing Airport. we are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies. Your feedback is very important to us, we are sorry that you have a disappointed experience. Please rest assured that we will improve our service and take the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything except for the fact that no breakfast was provided with the cost of the room. One had to pay 70 RMB per day just for the breakfast. Facility was clean and surprisingly quiet considering the planes in and out of the airport fly close overhead most of the day. Room was quite comfortable.
Stayed 1 night in Nov 2019
Response from Davina on 29 Nov 2019
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Beijing Airport. It is always a pleasure to receive positive feedback. Thank you for your acknowledging. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

EMILIO GIORGIO

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Jodie on 3 Dec 2019
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Beijing Airport. we are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies. Your feedback is very important to us, we are sorry that you have a disappointed experience. Please rest assured that we will improve our service and take the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Jufith, Perth

Travelled with partner
Disliked: Staff & service
Extremely unfriendly staff not wanting to make any kind of effort to assist with the basic offered by the hotel
Stayed 1 night in Nov 2019
Response from Davina on 25 Nov 2019
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Beijing Airport. we are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies. Your feedback is very important to us, we are sorry that you have a disappointed experience. Please rest assured that we will improve our service and take the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Stranded, Raleigh NC

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place if you need a hotel close to the airport. Shuttle service never showed up. The on duty manager refunded my can fare. Room service food was very good. Bathroom ameneties were outstanding
Stayed 1 night in Nov 2019
Response from Davina on 25 Nov 2019
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Beijing Airport. we are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies.It is always a pleasure to receive positive feedback. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Laura, NJ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport. Have shuttle bus. Room is clean and front desk service is nice.
Stayed 1 night in Nov 2019
Response from Davina on 22 Nov 2019
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Beijing Airport. It is always a pleasure to receive positive feedback. Thank you for your acknowledging. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019
Response from Jodie on 3 Dec 2019
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Beijing Airport. we are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies. Your feedback is very important to us, we are sorry that you have a disappointed experience. Please rest assured that we will improve our service and take the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Close to Terminal 3. I didn't like that breakfast didn't open until 5:30.
Stayed 1 night in Nov 2019
Response from Davina on 21 Nov 2019
Dear Guest, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Beijing Airport. we are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies. Your feedback is very important to us, we are sorry that you have a disappointed experience. Please rest assured that we will improve our service and take the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Davina Shen Sales Manager Ramada by Wyndham Beijing Airport