Exterior

Reviews of Hôtel de la Poste

4 out of 5
Hôtel de la Poste
3-5 Boulevard Clémenceau, Beaune, Cote-d'Or

Reviews

8.6

Excellent

Rating 10 - Excellent. 252 out of 563 reviews" "
Rating 8 - Good. 213 out of 563 reviews" "
Rating 6 - Okay. 70 out of 563 reviews" "
Rating 4 - Poor. 23 out of 563 reviews" "
Rating 2 - Terrible. 5 out of 563 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Maximilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and property
Stayed 3 nights in Oct 2023

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023

10/10 Excellent

steven

Stayed 3 nights in Oct 2023

10/10 Excellent

Susan, Wilsonville

Stayed 2 nights in Oct 2023

4/10 Poor

cheri

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The location was great and the lobby was full of old world charm. Once you got to the rooms everything was well worn out. The room had not been painted in years and the carpet was filthy. The bathrooms made me cringe. The bedding was so old the sheets were yellow and pillows were as flat as pancakes. The room did not offer a refrigerador. They had a nice bar, but you had to hunt down the bar man.
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Stayed 3 nights in Oct 2023

8/10 Good

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

6/10 Okay

Melissa

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Updating in process
Good stay friendly stafff. Huge rooms. Clean quiet. Updating hotel in process it appears. We were in room yet to be updated but bathroom was done. Overall a good stay and very convenient
Stayed 2 nights in Sep 2023

8/10 Good

david

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service
It’s a nice spot. Kept clean. It’s just aging. The elevator got stuck. It’s an amazing hotel currently but in need of an update.
Stayed 1 night in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beaune Getaway
Spacious room with views from both sides; hotel has an excellent location for exploring Beaune and the region; good restaurant with a helpful, friendly staff; hotel could use some work on the condition but overall a great stay
Stayed 4 nights in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
Pleasant, clean, romantic and located close to the old part of town. Staff were helpful and friendly.
Stayed 2 nights in Aug 2023

8/10 Good

tim

Travelled with partner
Liked: Amenities
No upgrade
Stayed 1 night in Aug 2023

6/10 Okay

Ela

Travelled with partner
Disliked: Staff & service, amenities
The hotel has a convenient location and looks pretty from the outside. It is definitely not a 4 star establishment; I would give it 3 stars. The staff was overwhelmed and not well informed. There was shortage of cleaning staff - our room was not cleaned most of the day, and finally cleaned late in the afternoon when we asked for service. The job was done poorly, with many areas in our suite left dirty. During breakfast, there was a severe shortage of serving staff; the one person working there was running around looking super unhappy and trying to keep up which was not possible considering the number of people at breakfast. Our room had a lovely balcony which was great, although the table and chairs on the balcony were filthy. Unfortunately the furniture and decoration of our room was awful - IKEA type square desk and a tiny rickety table. Nothing inviting or comfortable about the interior decoration.
Stayed 2 nights in Aug 2023

10/10 Excellent

Gregory

Stayed 1 night in Jul 2023

4/10 Poor

Kortney

Travelled with group
Disliked: Staff & service
We had driven 5 hrs to this hotel and arrived about 7:30 PM upon check-in we asked if they were still serving dinner and the front desk said yes until 8 o’clock. I’m not sure he let the restaurant staff know because it was obvious that our waiter was disgusted. On our late arrival our waiter was rude and impatient. We had wished they had just said the restaurant was no longer seating. Rooms were OK. Carpet appeared dirty and in the shower drain was clogged. Make sure you check your bill upon check out because we were charged for a breakfast we did.not have. If I ever return to Beaune I would stay at another hotel
Stayed 2 nights in Jun 2023

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful, helpful staff. Beautiful hotel. Lovely stay
Stayed 1 night in Jun 2023

10/10 Excellent

Patty

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful. The staff was outstanding! Thank you Solomon Theo Anthony and all the other staff for assisting in making this a wonderful stay.
Stayed 2 nights in Jun 2023

8/10 Good

Albert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and comfortable hotel close to town. Mixture of old and new. Good value.
Stayed 2 nights in May 2023

8/10 Good

Judit

Stayed 1 night in May 2023

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Property conditions & facilities
Lovely but fatigued
Excellent location however the hotel seemed very tired and in need of some TLC.
Stayed 1 night in May 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, very friendly and helpful staff, elegant bar with billiards room... excellent breakfast! Beaune is a beautiful place and this hotel is an excellent place to stay .. looking forward to returning!
Stayed 1 night in May 2023

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful! The room was large, the hotel had a stately charm, and the breakfast was fantastic. Easy parking (free) out front. A short walk to the beautiful downtown.
Stayed 1 night in May 2023

10/10 Excellent

Vicki

Stayed 1 night in Apr 2023

10/10 Excellent

Mrs N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Clémence on 12 Mar 2023
Bonjour, Merci d'avoir pris le temps de noter la qualité de votre séjour.Cordialement

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for a lovely stay
Lovely historic hotel. We had one of their largest rooms, which was huge and beautifully done with vintage traditional oak furniture.
Stayed 1 night in Dec 2022

10/10 Excellent

Karen

Stayed 5 nights in Sep 2022

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, great large bathroom. Needed a kettle in the room though...and a do-not-disburb sign. We informed them that it was missing but they did not have others.
Stayed 3 nights in Sep 2022
Response from Clémence on 12 Mar 2023
Hello, thank you for your comments which I have taken note of, they are a source of improvement and thus allow us to work on our quality approach,Yours faithfully

10/10 Excellent

Terry, Albuquerque

Travelled with family
Liked: Cleanliness, staff & service
We appreciate the assistance of the front desk in getting us a cab. Although they were working as fast and as hard as they could, the breakfast didn’t have what it needed all at the same time. No cups or no hot water or no glasses, etc. at different times. I would highly recommend this hotel. Nice big quiet room and perfect location for seeing the sights.
Stayed 2 nights in Sep 2022
Response from Clémence on 12 Mar 2023
Hello, thank you very much for your comments regarding your stay in our establishment.I have conveyed your praise for our reception service.As for breakfast, we have reinvested in crockery and reinforced the teams during peak periods.Thanks again,Yours faithfully

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice hotel with beautiful decoration and furniture. The staff was excellent to meet my needs and make my stay welcome. Merci beaucoup !
Stayed 4 nights in Sep 2022
Response from Clémence on 12 Mar 2023
Hello, thank you for your comments regarding your stay, we are happy to have been able to meet your expectations.We hope to have the pleasure of welcoming you soon at the Hotel de la Poste,Cordially

4/10 Poor

STUART

Disliked: Staff & service, property conditions & facilities, room comfort
Another hotel a better choice !
Staff at front desk a problem during checkin - no help at all - complained about us using a booking site other than theirs - acted put out by our check in. Bed uncomfortable- room windows not covered- minimal support for usb devices in room - this hotel not a good choice!
Stayed 1 night in Sep 2022

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great location and a fabulous breakfast.
Stayed 1 night in Aug 2022
Response from Clémence on 12 Mar 2023
Dear Jonathan, Thank you for your nice comments especially regarding our breakfast.We made real efforts as to the quality of our products and the variety we offer you.Yours faithfully,

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent dinner and wine options.
Stayed 2 nights in Jul 2022
Response from C.Berthier - Directrice on 4 Aug 2022
Dear Chris, We are glad to see that you enjoyed your experience with us at the restaurant. We hope to see you again very soon. Sincerely,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2022
Response from C.Berthier - Directrice on 4 Aug 2022
Dear Guest, Thank you for taking the time to leave us a review. We hope to see you again soon at the Hotel de la Poste. Warm regards,

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was very genuine at this hotel. We were impressed with how spacious our room and bathroom were, esp by European standards! There is a lovely patio for enjoying warm weather and the hotel is within easy walking distance of all the attractions and restaurants in the city center.
Stayed 3 nights in Jun 2022
Response from C.Berthier - Directrice on 4 Aug 2022
Dear Sarah, Thank you for taking the time to leave us a review. What a pleasure to read your message that we will share with all the teams. We hope to see you again soon at the Hotel de la Poste. Best regards,

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from C.Berthier - Directrice on 4 Aug 2022
Dear Donna, Thank you for taking the time to leave us a review. We hope to see you again soon at the Hotel de la Poste. Sincerely,

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from C.Berthier - Directrice on 4 Aug 2022
Dear John, Thank you for taking the time to leave us a review. We hope to see you again soon at the Hotel de la Poste. Sincerely,

6/10 Okay

Clare

Clean and reasonably pleasant
We thought there was a lack of interest in us as clients and travellers. We thought the room was good for the money but the breakfast could have been better. Having partaken of 3 breakfasts which were self service, there was a consistent tardiness in replenishing food items and the fruit available was often over ripe and on one occasion there were rotting grapes. We felt that it was not really ideal that the only bar available was taken over by very loud people who were doing a corporate wine tasting on our first evening. There was a slight feeling of condescension by the reception staff for some reason! However the room was clean and comfortable.
Stayed 3 nights in Jun 2022

10/10 Excellent

Mindy

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The hotel was situated very conveniently to the old part of the city. Our room was very comfortable and the staff were more than helpful. We enjoyed our 3 night stay at the hotel very much!
Stayed 3 nights in Jun 2022
Response from C.Berthier - Directrice on 4 Aug 2022
Dear Mindy, Thank you for taking the time to leave us a review. We are happy that you enjoyed your stay with us. We hope to see you again soon at the Hotel de la Poste. Warm regards,

10/10 Excellent

Steve

Stayed 1 night in Jun 2022
Response from C.Berthier - Directrice on 4 Aug 2022
Dear Steve, Thank you for taking the time to leave us a review. We hope to see you again soon at the Hotel de la Poste. Kind regards,

8/10 Good

Dominique

Liked: Staff & service
Excellent staff, and a portion of the building has clearly been remodeled. Our room was in the older section, but had a nice bathroom. I would suggest getting a suite or making sure that you are in one of the newer remodeled rooms. I wouldn't get the breakfast again.
Stayed 2 nights in May 2022

10/10 Excellent

Brittany

Stayed 1 night in May 2022

6/10 Okay

keith

Liked: Cleanliness, room comfort
Restaurant
We were astonished that the restaurant was closed and no mention was made of this when we booked
Stayed 1 night in May 2022

8/10 Good

Roberto

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Good location and very clean
Stayed 3 nights in Apr 2022
Response from Clémence on 12 Mar 2023
Dear Roberto, Thank you for your comment, my housekeeping service will be glad to read that!Tours faithfully,

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great thanks for the hospitality
Stayed 5 nights in Apr 2022
Response from Clémence on 12 Mar 2023
Thank you so much for you nice comment;Hope to see you soon, Yours faithfully

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service
Very helpful, had a dental emergency and got a wonderful solution.
Stayed 2 nights in Mar 2022
Response from Hôtel de la poste on 14 Apr 2022
Hello , Thanks for your feedback. We are glad we could help you, also that your stay has given you satisfaction. See you soon.

10/10 Excellent

Ofer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect, the room the area the staff. Ultimate vacation.
Stayed 1 night in Mar 2022
Response from Hôtel de la Poste on 14 Apr 2022
Hello , Thanks for your feedback. We are delighted that your stay has given you satisfaction. See you soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Would stay again
The hotel was very well located to Beaune town centre (only a short 5-10mm walk). The staff were friendly and the secured on-site parking were a help. The room decor varied greatly. Our daughter had a beautifully decorated room, whilst we had a rather retro black and white decor room that was crying out for a makeover. If I had to make and recommendations: A) more pillows (and at least 1 "firm" pillow) B) the bathroom needed a little more toilet paper and bigger towels would be great We did not opt for breakfast as it was offered at a cost of £35/head. We opted instead to walk into town and enjoy one of the many boulangerie's on offer in Beaune. The hotel did also have a lovely bar and dining room which we were sadly unable to try as our visit was a 'flying' one. Though the hotel was undergoing external decoration and was therefore covered in scaffolding, it is still a lovely building in a very convenient location. Though elements and areas of the hotel interior are dated, it still provides hospitable and enjoyable accommodation and given that we only paid just over £100/per room, we would stay again. (Note the parking is an extra, but it is onsite and secured so you are able to leave unrequited items in your car - at your own risk of course) m.
Stayed 1 night in Feb 2022

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Asisstance by the front desk person was marvellous. Even volunteered to get her husband to help us when no taxi was available
Stayed 1 night in Jan 2022
Response from Clémence on 12 Mar 2023
Dear Michael,Thank you for your kind comments about Rabab whose benevolence is indeed very much appreciated.I am happy with the help you have received.Cordially,