Smiling hill Apartments & Guesthouse
3.5 star property

Comfortable Mediterranean aparthotel near Nagoya Hill Mall

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June 2024

Smiling hill Apartments & Guesthouse

Photo gallery for Smiling hill Apartments & Guesthouse

Outdoor pool, pool umbrellas, pool loungers
Terrace/patio
In-room safe, individually decorated, individually furnished, desk
Living area
Private kitchenette

Overview of Smiling hill Apartments & Guesthouse

Reviews
6.2

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • KitchenKitchenKitchen
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
Palm Hill Bungalows A/18, Batu Ampar, Bukit Senyum, Batam, Batam Island, 29457
  • Popular LocationNagoya Hill Mall10 min walk
  • Popular LocationBCS Mall4 min drive
  • Popular LocationHarbour Bay Ferry Terminal5 min drive
  • AirportBatam Batu Besar (BTH-Hang Nadim)24 min drive
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Room options

Apartment, 2 Bedrooms

Highlights

Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Kitchenette
Fridge
LCD TV
Renovated in 2014
  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds

Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Kitchenette
Fridge
LCD TV
Renovated in 2014
  • 40 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

Similar properties

About the area

Batam

Located in Batam, Smiling hill Apartments & Guesthouse is in a shopping district and near theme parks. Harbour Bay Ferry Terminal and Batam Centre Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Nagoya Hill Mall and Grand Batam Mall.

What's nearby

  • Nagoya Hill Mall - 10 min walk
  • Grand Batam Mall - 4 min drive
  • BCS Mall - 4 min drive
  • Harbour Bay Ferry Terminal - 5 min drive
  • Batam Centre Ferry Terminal - 6 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 25 min drive

Restaurants

  • RM Arai Pinang - 8 min walk
  • Dapur Unik - 8 min walk
  • Cak Bima Jember - 8 min walk
  • Ayam Bakar Taliwang Pelita - 3 min walk
  • Pondok Sambal Ijo - 3 min walk

About this property

Entire place

Smiling hill Apartments & Guesthouse

Comfortable Mediterranean aparthotel near Nagoya Hill Mall
Along with an outdoor pool, this aparthotel has a restaurant and a poolside bar. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, conference space and a children's pool. Each apartment provides an LCD TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as an electric kettle and a rice cooker, and other amenities include free WiFi and room service.
Smiling hill Apartments & Guesthouse offers 25 air-conditioned accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, slippers and complimentary toiletries.

This Batam aparthotel provides complimentary wireless Internet access. 32-inch LCD televisions come with premium cable channels. Additionally, rooms include rice cookers and a ceiling fan. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.

Languages

English

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) during limited hours
  • Airport shuttle at scheduled times, on request
  • Local area shuttle (surcharge) up to 20 km

Family friendly

  • Children stay for free (see details)
  • Children's pool
  • Babysitting (surcharge)

Restaurants on site

  • Goodies Poolside

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Electric kettle
  • Rice cooker
  • Cookware/dishes/utensils

Dining

  • A poolside bar
  • A restaurant
  • Limited room service
  • Snack bar/deli

Bedrooms

  • Free rollaway/extra beds

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower only
  • Slippers
  • Towels provided

Living spaces

  • Library

Entertainment

  • 32-inch LCD TV with cable service
  • Karaoke

Outdoor areas

  • Garden

Laundry

  • Dry cleaning/laundry service

Work spaces

  • 1 meeting room
  • Desk
  • Conference space (646 square feet)

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Luggage storage
  • Safe at front desk
  • Wedding services
  • Free bottled water

Location highlights

  • In the shopping district

Things to do

  • Health club access nearby
  • Theme parks nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 25 rooms
  • 2 floors
  • 8 buildings
  • Built in 2008
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 9 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Saturday (9 AM - 5:30 PM)
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
4 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

Smiling hill Apartments Guesthouse Batam
Smiling hill Apartments Guesthouse
Smiling hill Guesthouse Batam
Smiling hill Guesthouse
Smiling Hill Apartments &
Smiling hill Apartments & Guesthouse Batam
Smiling hill Apartments & Guesthouse Aparthotel
Smiling hill Apartments & Guesthouse Aparthotel Batam

Frequently asked questions

Does Smiling hill Apartments & Guesthouse have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Smiling hill Apartments & Guesthouse pet-friendly?

No, pets are not allowed at this property.

How much is parking at Smiling hill Apartments & Guesthouse?

Self-parking and extended parking are free at this property.

What time is check-in at Smiling hill Apartments & Guesthouse?

Check-in start time: 1 PM; check-in end time: 9 PM.

What time is check-out at Smiling hill Apartments & Guesthouse?

Checkout is at noon.

Does Smiling hill Apartments & Guesthouse provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A per vehicle, one-way fee applies.

Where is Smiling hill Apartments & Guesthouse located?

This family-friendly Batam aparthotel is located in the shopping district, within 2 mi (3 km) of Nagoya Hill Mall, Grand Batam Mall and BCS Mall. Maha Vihara Duta Maitreya Buddhist Temple and Harbour Bay Ferry Terminal are also within 3 miles (5 km).

Smiling hill Apartments & Guesthouse Reviews

Reviews

6.2
Rating 10 - Excellent. 1 out of 8 reviews" "
Rating 8 - Good. 3 out of 8 reviews" "
Rating 6 - Okay. 2 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 2 out of 8 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Stayed 1 night in Feb 2019

2/10 Terrible

Tristan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fake page - DO NOT RESERVE
This is a fake reservation page. The hotel manager asked me to pay for the room after I have payed on Hotels.com.
Stayed 1 night in Feb 2019

6/10 Okay

John

Value for Money.
Hotel is fine; value for money, "BUT" nothing around it so it become effectively an "ISLAND". Located miles from anywhere. Last visit spent their with my boys it rained non stop and then it became like a "Prison". Need GRAB Taxi to get to Nagoya to appreciate other people on the planet. If you enjoy staying in your room, or within a hotel compound, then this hotel is definitely for you. John

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very large apartment and very comfortable for a short trip to batam
Stayed 2 nights in Mar 2018

8/10 Good

John

Liked: Cleanliness
Bad Weather Casts Shadow on trip
Location is not so good. Need Taxi to get around. My Sons room was disappointing; very small and they stayed for 12 days. Mt room was large and I stayed for one night.Stay was made more miserable by fact it never stopped raining. Only morning my boys went down for breakfast it was CLOSED!.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A homely resort
when I was in the taxi towards the resort, I was thinking why was it so deserted and was a bit worried. But the moment I stepped into the apartment, my thoughts vanished. It feels like I'm at my cosy home. Staffs here are friendly but there wasn't any recreation here, only small swimming pool and a cafe. By the way, not all taxi drivers knew this place so it's better you arrange with the resort transport to pick you up after shopping. Overall if you want a peaceful relaxation, I would definitely recommend here. Buy enough foods so that you can cook in the resort, as they have a full kitchenette.

6/10 Okay

Yuki, Singapore

Liked: Staff & service, room comfort
Pleasant Stay
Clean and tidy. Staffs are very nice and friendly. A relaxed & pleasant stay!

8/10 Good

Chandran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was staying like in my house which was excellent.