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Reviews of The Landmark Bangkok

4.5 out of 5
The Landmark Bangkok
138 Sukhumvit Road, Bangkok, Bangkok

Reviews

9.0

Wonderful

Rating 10 - Excellent. 675 out of 1026 reviews" "
Rating 8 - Good. 244 out of 1026 reviews" "
Rating 6 - Okay. 65 out of 1026 reviews" "
Rating 4 - Poor. 29 out of 1026 reviews" "
Rating 2 - Terrible. 13 out of 1026 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Gian

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
During booking nobody informs me that that the Hotel under works in progress
Stayed 3 nights in Apr 2024
Response from Francis Zimmerman on 17 Apr 2024
Dear Gian, Thank you very much for staying with us recently. I am sorry that you were disappointed with your stay due to our public area upgrades taking place. In addition, that you did not see any of the notices that we have posted to our website and also to the major online travel agents such as Booking. We value our customers greatly and have been proactive since the beginning of these refurbishments to communicate the works that are taking place. We have also taken measures to mitigate the inconvenience caused to minimize the affect to the guest stay. We hope to welcome you back soon. Kind regards, Francis Zimmerman General Manager

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with superb views from restaurant. Good pool and really nice spa
Stayed 3 nights in Apr 2024
Response from Francis Zimmerman on 15 Apr 2024
Dear Robert, Thank you so much for your patronage, and delighted that everything was perfect once again. It is a pleasure to be of service and I will share your commentary with the team. Please let us know when we can be of service again. Best regards, Francis Zimmerman General Manager

6/10 Okay

yi san

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Francis Zimmerman on 15 Apr 2024
Dear Yi San, Thank you so much for this positive review and recommendation of The Landmark Bangkok. We truly appreciate your patronage and hope to welcome you back again soon. Best regards, Francis Zimmerman General Manager

8/10 Good

Bjorn

Liked: Cleanliness, property conditions & facilities
Currently under construction. Noisy room. Not sound proof to street noise. No upgrades
Stayed 2 nights in Apr 2024
Response from Francis Zimmerman on 15 Apr 2024
Dear Bjorn, Thank you so much for this positive review and recommendation of The Landmark Bangkok. We truly appreciate your patronage and hope to welcome you back again soon. Best regards, Francis Zimmerman General Manager

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Everything great concerns are spa closing early not a problem and long wait at nice restaurant hardly anything bad everything very good here highly recommend
Stayed 2 nights in Apr 2024
Response from Francis Zimmerman on 15 Apr 2024
Dear Robert, Thank you so much for your patronage and positive review of The Landmark Bangkok! We are extremely pleased you enjoyed your stay with us and hope to welcome you back again soon. Best regards, Francis Zimmerman General Manager

10/10 Excellent

Jacob, Riverbank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel. It’s beautiful. Staffs helpful. It’s right next to everything. The AC worked like a champ in this hotel I loved it. Straight ice box 👌 awesome breakfast with a kings view of the city . 10/10 I’d stay again!
Stayed 1 night in Mar 2024
Response from Francis Zimmerman on 10 Apr 2024
Dear Jacob, Thank you so much for your patronage and delighted that everything was perfect once again. It is a pleasure to be of service and I will share your commentary with the team. Please let us know when we can be of service again. Best regards, Francis Zimmerman General Manager

8/10 Good

Louise J

Liked: Cleanliness, staff & service
Convenient hotel undergoing renovations of lobby.
Stayed 6 nights in Apr 2024
Response from Francis Zimmerman on 9 Apr 2024
Dear Louise, Thank you so much for your patronage, and delighted that everything was perfect once again. It is a pleasure to be of service and I will share your commentary with the team. Please let us know when we can be of service again. Best regards, Francis Zimmerman General Manager

10/10 Excellent

Matthew, Victorville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great clean hotel.
Stayed 3 nights in Mar 2024
Response from Francis Zimmerman on 9 Apr 2024
Dear Matthew, Thank you for this 5/5 rated of The Landmark Bangkok! It was a pleasure to serve you and I am so pleased that you had a very positive experience at The Landmark Bangkok. We hope to welcome you back soon. Kind regards, Francis Zimmerman General Manager

8/10 Good

Udawattage Dinesh Chaminda, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location for the party area and not too far from the shopping district too. Train station is nearby too. Just a shame that the room was a bit noisy.
Stayed 3 nights in Feb 2024
Response from Francis Zimmerman on 9 Apr 2024
Dear Udawattage Dinesh Chaminda, Thank you so much for this positive review and recommendation of The Landmark Bangkok. We truly appreciate your patronage and hope to welcome you back again soon. Best regards, Francis Zimmerman General Manager

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Landmark is a beautiful hotel in the Sukhumvit area. It's walkable to many tourist attractions on Sukhumvit. The breakfast buffet is incredible. The rooms are very nice.
Stayed 2 nights in Apr 2023
Response from Francis Zimmerman on 9 Apr 2024
Dear Cameron, Thank you for this 5/5 rated of The Landmark Bangkok! It was a pleasure to serve you and I am so pleased that you had a very positive experience at The Landmark Bangkok. We hope to welcome you back soon. Kind regards, Francis Zimmerman General Manager

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Quiet clean comfortable.
Stayed 2 nights in Apr 2024
Response from Francis Zimmerman on 5 Apr 2024
Dear Brian, Thank you so much for your patronage, and delighted that everything was perfect once again. It is a pleasure to be of service and I will share your commentary with the team. Please let us know when we can be of service again. Best regards, Francis Zimmerman General Manager

6/10 Okay

Nate

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The ac in the room struggled. The mattress was old and uncomfortable. The property felt expensive
Stayed 3 nights in Mar 2024
Response from Francis Zimmerman on 5 Apr 2024
Dear Nate, Thank you for taking the time to provide us with your feedback on your recent stay at The Landmark Bangkok. Please accept our sincere apologies for not meeting your service expectations along with our own. I will review this matter with our team for immediate improvements. We look forward to welcoming you back again in the future. Kind regards, Francis Zimmerman General Manager

8/10 Good

Hayley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service was excellent. Extremely polite and always helpful. Hotel is right next to Nana BTS station, which was handy for getting around when the traffic looked bad! Some building work going on, but no major inconvenience. Room was comfortable. Would stay again.
Stayed 3 nights in Mar 2024
Response from Francis Zimmerman on 4 Apr 2024
Dear Hayley, Thank you so much for your patronage, and delighted that everything was perfect once again. It is a pleasure to be of service and I will share your commentary with the team. Please let us know when we can be of service again. Best regards, Francis Zimmerman General Manager

8/10 Good

philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay as always. Much work being done which was disappointing for the outside dining. Room very nice apart from TV size and reception was rubbish.
Stayed 1 night in Apr 2024
Response from Francis Zimmerman on 2 Apr 2024
Dear Philip, Thank you so much for this positive review and recommendation of The Landmark Bangkok. We truly appreciate your patronage and hope to welcome you back again soon. Best regards, Francis Zimmerman General Manager

10/10 Excellent

Maz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great hotel to relax 😌 A little expensive but expected, club facilities is great with finger food and cocktails in the evenings. Great views of Bangkok from the top floor and the late checkout for club rooms is great.
Stayed 2 nights in Mar 2024
Response from Francis Zimmerman on 2 Apr 2024
Dear Maz, Thank you so much for your patronage, and delighted that everything was perfect once again. It is a pleasure to be of service and I will share your commentary with the team. Please let us know when we can be of service again. Best regards, Francis Zimmerman General Manager

10/10 Excellent

Robert, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place very convenient. Very lively. Hotel is under renovation so I stayed there three times in the last four months and I have yet to see it. True duty because of all the work that’s being done right now. They are managing it very well. One of my favorite places to stay in Bangkok. Club level rooms are exceptional and the food in the restaurant on the top floor is amazing. Check in for the club level room is on the top floor. The lobby I believe due to the renovations going on, is nothing to write home about. Can’t wait to see what it’s like when the renovations are over. a nine out of 10
Stayed 3 nights in Mar 2024
Response from Francis Zimmerman on 9 Apr 2024
Dear Robert, Thank you for this 5/5 rated of The Landmark Bangkok! It was a pleasure to serve you and I am so pleased that you had a very positive experience at The Landmark Bangkok. We hope to welcome you back soon. Kind regards, Francis Zimmerman General Manager

10/10 Excellent

Valentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an outstanding property, staff was incredibly helpful. Beautiful suites , with great views. I can say enough about it. It was outstanding definitely a higher end facility. I would give it a good five stars as rated.
Stayed 4 nights in Mar 2024
Response from Francis Zimmerman on 1 Apr 2024
Dear Valentin, Thank you so much for your patronage, and delighted that everything was perfect once again. It is a pleasure to be of service and I will share your commentary with the team. Please let us know when we can be of service again. Best regards, Francis Zimmerman General Manager

10/10 Excellent

Chaiyarin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is comfortable. The water system is great, I love the powerful shower water pressure. Lights, AC are controlled by electric panel. Location is good but not for driving your own vehicle, the traffic is kinda jam in this area. But if using BTS or walking around, this area is good.
Stayed 1 night in Mar 2024
Response from Francis Zimmerman on 1 Apr 2024
Dear Khun Chaiyarin, Thank you so much for your patronage, and delighted that everything was perfect once again. It is a pleasure to be of service and I will share your commentary with the team. Please let us know when we can be of service again. Best regards, Francis Zimmerman General Manager

10/10 Excellent

Max

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2024
Response from Francis Zimmerman on 1 Apr 2024
Dear Max, Thank you so much for your patronage and delighted that everything was perfect once again. It is a pleasure to be of service and I will share your commentary with the team. Please let us know when we can be of service again. Best regards, Francis Zimmerman General Manager

8/10 Good

urban

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Francis Zimmerman on 29 Mar 2024
Dear Urban, Thank you so much for this positive review and recommendation of The Landmark Bangkok. We truly appreciate your patronage and hope to welcome you back again soon. Best regards, Francis Zimmerman General Manager

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first trip to Bangkok... Traveling with friends that have been here before... They like this landmark hotel... The room is large modern good value... We booked a hotel car to tours around the city and see landmarks... Amazing vehicle and driver great service offered by this hotel... Highly recommend!
Stayed 3 nights in Mar 2024
Response from Francis Zimmerman on 26 Mar 2024
Dear John, Thank you so much for your patronage and delighted that everything was perfect once again. It is a pleasure to be of service and I will share your commentary with the team. Please let us know when we can be of service again. Best regards, Francis Zimmerman General Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Landmark is a high end hotel located around the corner from the Nana Plaza. They offer an excellent breakfast on the top floor with an amazing view. There were several options to dine and drink inside the hotel and it has a nice pool and fitness center. I only stayed in Bangkok for two days, so I can't speak on it's location to the other attractions in Bangkok. However, if you're looking for a high end hotel, very close to the nightlife of the Nana Plaza, The Landmark is an excellent choice.
Stayed 2 nights in Mar 2024
Response from Francis Zimmerman on 26 Mar 2024
Dear James, Thank you so much for your patronage, and delighted that everything was perfect once again. It is a pleasure to be of service and I will share your commentary with the team. Please let us know when we can be of service again. Best regards, Francis Zimmerman General Manager

10/10 Excellent

Kendal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great food and drinks on site.
Stayed 3 nights in Mar 2024
Response from Francis Zimmerman on 27 Mar 2024
Dear Kendal, Thank you so much for your patronage, and delighted that everything was perfect once again. It is a pleasure to be of service and I will share your commentary with the team. Please let us know when we can be of service again. Best regards, Francis Zimmerman General Manager

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff
Stayed 4 nights in Mar 2024
Response from Francis Zimmerman on 26 Mar 2024
Dear Dan, Thank you so much for your patronage, and delighted that everything was perfect once again. It is a pleasure to be of service and I will share your commentary with the team. Please let us know when we can be of service again. Best regards, Francis Zimmerman General Manager

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good hotel but ongoing construction and renovation takes the shine off
Stayed 1 night in Mar 2024
Response from Francis Zimmerman on 25 Mar 2024
Dear David, Thank you so much for this positive review and recommendation of The Landmark Bangkok. We truly appreciate your patronage and hope to welcome you back again soon. Best regards, Francis Zimmerman General Manager

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional customer service! Great location. Beautiful property.
Stayed 5 nights in Mar 2024
Response from Francis Zimmerman on 25 Mar 2024
Dear Natalia, Thank you so much for your patronage and delighted that everything was perfect once again. It is a pleasure to be of service and I will share your commentary with the team. Please let us know when we can be of service again. Best regards, Francis Zimmerman General Manager

10/10 Excellent

Matthew, Victorville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They always treat you right.
Stayed 3 nights in Feb 2024
Response from Francis Zimmerman on 20 Mar 2024
Dear Mr. Matthew, Thank you so much for your patronage, and delighted that everything was perfect once again. It is a pleasure to be of service and I will share your commentary with the team. Please let us know when we can be of service again. Best regards, Francis Zimmerman General Manager

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Mar 2024
Response from Francis Zimmerman on 19 Mar 2024
Dear Pete, Thank you for this 5/5 rated of The Landmark Bangkok! It was a pleasure to serve you and I am so pleased that you had a very positive experience at The Landmark Bangkok. We hope to welcome you back soon. Kind regards, Francis Zimmerman General Manager

6/10 Okay

Ric

Liked: Cleanliness, staff & service, property conditions & facilities
I would have rated it 5 star, but the food service the 2 times l went to the lobby bar was terrible. The first time l was there in December I was seated at a reserved table. I advised them l would consume my food quick, and was toldno problem. I ordered my good, and while waiting was told that l needed to vacate the table. I advised the rather RUDE waiter, l was seated there by one of the other staff. He basically said the table was reserved although the people who reserved the table were not even there yet.He embarrased me in front of the other guests, and i advised him l would never be back and HE can pay for the food. Yesterday, i foolishly tried to eat there again. Iwas seated and ordered French Onion soup and a burger. 45 minutes goes by and l tell them l do not want my appetizer coming with the burger. The Manager comes over , apologizes and says he is going to check on my food 15 more minutes fo by and still nothing but apologies. Later that night l call upRoom service and make what l think is aneasy order. A Margherita pizza with NO TOMATO SLICES ON TOP, l guess that was to difficult as it came covered in tomato. I send it back and they make another one, this time it is covered with slices of CHEDDAR CHEESE. Even the poor waiter looked at it and apologized. I order breakfast in the Diamond club and come to find oit it is no longer prepared in the kitchen LOCATED AT THE DIAMOND CLUB I even tipped who was what l thought was the chef cooking my meal. NOPE.
Stayed 2 nights in Mar 2024
Response from Francis Zimmerman on 20 Mar 2024
Dear Ric, Thank you for taking the time to provide us with your feedback on your recent stay at The Landmark Bangkok. Please accept our sincere apologies for not meeting your service expectations along with our own. I will review this matter with our team for immediate improvements. We look forward to welcoming you back again in the future. Kind regards, Francis Zimmerman General Manager

8/10 Good

Kulraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good pool
Stayed 7 nights in Mar 2024
Response from Francis Zimmerman on 18 Mar 2024
Dear Kulraj, Thank you so much for your patronage and positive review of The Landmark Bangkok! We are extremely pleased you enjoyed your stay with us and hope to welcome you back again soon. Best regards, Francis Zimmerman General Manager

10/10 Excellent

James, Rural valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right across from Nana Plaza. Nice pool and good restaurants. I skip breakfast because there are lots of restaurants around. The rooms are quiet despite the nightlife.
Stayed 2 nights in Jan 2024
Response from Francis Zimmerman on 15 Mar 2024
Dear Mr. James, Thank you for this 5/5 rated of The Landmark Bangkok! It was a pleasure to serve you and I am so pleased that you had a very positive experience at The Landmark Bangkok. We hope to welcome you back soon. Kind regards, Francis Zimmerman General Manager

10/10 Excellent

Micheal Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and courteous. The hotel is elegant and clean. Hotel is located to allow access to many exciting options.
Stayed 5 nights in Mar 2024
Response from Francis Zimmerman on 18 Mar 2024
Dear Mr. Vincent, Thank you so much for your patronage and positive review of The Landmark Bangkok! We are extremely pleased you enjoyed your stay with us and hope to welcome you back again soon. Best regards, Francis Zimmerman General Manager

8/10 Good

Carlos

Stayed 7 nights in Mar 2024
Response from Francis Zimmerman on 3 Apr 2024
Dear Carlos, Thank you so much for this positive review and recommendation of The Landmark Bangkok. We truly appreciate your patronage and hope to welcome you back again soon. Best regards, Francis Zimmerman General Manager

10/10 Excellent

Gim Heng, Singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located with amenities within walking distance. Clean environment with friendly staff
Stayed 2 nights in Mar 2024
Response from Francis Zimmerman on 15 Mar 2024
Dear Gim Heng, Thank you for this 5/5 rated of The Landmark Bangkok! It was a pleasure to serve you and I am so pleased that you had a very positive experience at The Landmark Bangkok. We hope to welcome you back soon. Kind regards, Francis Zimmerman General Manager

8/10 Good

Srinath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good hotel, however quite a bit of renovation is underway and therefore some the restaurants are closed.
Stayed 7 nights in Mar 2024
Response from Francis Zimmerman on 13 Mar 2024
Dear Srinath, Thank you so much for your patronage, and delighted that everything was perfect once again. It is a pleasure to be of service and I will share your commentary with the team. Please let us know when we can be of service again. Best regards, Francis Zimmerman General Manager

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, wonderful, wonderful! Can’t wait to go back!
Stayed 3 nights in Mar 2024
Response from Francis Zimmerman on 13 Mar 2024
Dear Mr. Paul, Thank you so much for your patronage, and delighted that everything was perfect once again. It is a pleasure to be of service and I will share your commentary with the team. Please let us know when we can be of service again. Best regards, Francis Zimmerman General Manager

8/10 Good

Sandy, Union City

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with helpful staff
Stayed 5 nights in Mar 2024
Response from Francis Zimmerman on 12 Mar 2024
Dear Sandy, Thank you so much for your patronage, and delighted that everything was perfect once again. It is a pleasure to be of service and I will share your commentary with the team. Please let us know when we can be of service again. Best regards, Francis Zimmerman General Manager

10/10 Excellent

Sim Hyun

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room just beside the road and very noise, how can it give the room to vip member even there is no room upgrade.
Stayed 2 nights in Mar 2024
Response from Francis Zimmerman on 11 Mar 2024
Dear Sim Hyun, Thank you so much for your patronage, and delighted that everything was perfect once again. It is a pleasure to be of service and I will share your commentary with the team. Please let us know when we can be of service again. Best regards, Francis Zimmerman General Manager

10/10 Excellent

ALLAN

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended
Stayed 3 nights in Mar 2024
Response from Francis Zimmerman on 8 Mar 2024
Dear Allan, Thank you so much for your patronage, and delighted that everything was perfect once again. It is a pleasure to be of service and I will share your commentary with the team. Please let us know when we can be of service again. Best regards, Francis Zimmerman General Manager

10/10 Excellent

Ronald, vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heavily discounted and offered excellent value. The property is undergoing some Reno’s in common areas.
Stayed 3 nights in Mar 2024
Response from Francis Zimmerman on 8 Mar 2024
Dear Ronald, Thank you so much for your patronage, and delighted that everything was perfect once again. It is a pleasure to be of service and I will share your commentary with the team. Please let us know when we can be of service again. Best regards, Francis Zimmerman General Manager

2/10 Terrible

Charles

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Offer a 500 BHT credit on the room against F & B within hotel. At no point do they say its not redeemable against Mini bar. Endede up paying 670 Bht for a small tub of pringles and a beer. Guy at desk just shrugs shoulders and asks payment. complete rip off.
Stayed 1 night in Feb 2024
Response from Francis Zimmerman on 11 Mar 2024
Dear Mr. Charles, Thank you for choosing to stay with us during your visit to Bangkok. It has come to my attention that your stay experience did not meet your expectations. First of all, please accept our sincere apologies for the inconvenience you experienced. When the investigation with our Front Team member who is informed and check-in for you that already informed about the condition for The 500 F&B credit conditions can be used in the hotel restaurant or for room service. Once again, our sincere apologies for the inconvenience that you experienced, and hope to have the opportunity to welcome you back in the future. Kind Regards, Francis Zimmerman - General Manager

6/10 Okay

Hyokang

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was advertised as a 5-star hotel, but my room was no way near 5-star: - One side of the bathroom is a transparent glass wall without a blind or curtain. It’s like a fish bowl. - It’s very noisy - traffic noise, party noise, next room noise, etc. - It’s not properly maintained. The minibar fridge was taken out. And the TV remote control wasn’t working. The room is spacious, but it did’t help me to have a pleasant stay.
Stayed 3 nights in Feb 2024
Response from Francis Zimmerman on 5 Mar 2024
Dear Hyokang Thank you for taking the time to provide us with your feedback on your recent stay at The Landmark Bangkok. Please accept our sincere apologies for not meeting your service expectations along with our own. I will review this matter with our team for immediate improvements. We look forward to welcoming you back again in the future. Kind regards, Francis Zimmerman General Manager

2/10 Terrible

bijan

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
had to wait over 20 minutes for the elevator to go up and another 20 to come down
Stayed 9 nights in Feb 2024
Response from Francis Zimmerman on 5 Mar 2024
Dear Bijan, Thank you for taking the time to provide us with your feedback on your recent stay at The Landmark Bangkok. Please accept our sincere apologies for not meeting your service expectations along with our own. I will review this matter with our team for immediate improvements. We look forward to welcoming you back again in the future. Kind regards, Francis Zimmerman General Manager

10/10 Excellent

Lloyd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were suppose to stay at Waldorf Astoria or another high end hotel. I was having issues getting a room with my points. The system had just gone down. So I decided to stay here. Read the reviews and said let me just give it a shot. This place is customer service was amazing. Everything at this hotel was perfect except the elevators sometimes. It took too long because there was so many people staying there lol. But from room service, the food, and the location was perfect. It was a 10 min walk to the malls and all kind of food places. I’d definitely stay here again. See you guys soon
Stayed 3 nights in Feb 2024
Response from Francis Zimmerman on 27 Feb 2024
Dear Lloyd, Thank you so much for your recent stay at The Landmark and for taking the time to post this positive review. We are so glad to hear that you enjoyed your overall stay. We hope to welcome you back again soon. Best regards, Francis Zimmerman General Manager

8/10 Good

Amjad

Stayed 1 night in Feb 2024
Response from Francis Zimmerman on 21 Mar 2024
Dear Amjad, Thank you so much for your recent stay at The Landmark and for taking the time to post this positive review. We are so glad to hear that you enjoyed your overall stay. We hope to welcome you back again soon. Best regards, Francis Zimmerman General Manager

8/10 Good

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 4 nights in Feb 2024
Response from Francis Zimmerman on 26 Feb 2024
Dear Rick, Thank you so much for your recent stay at The Landmark and for taking the time to post this positive review. We are so glad to hear that you enjoyed your overall stay. We hope to welcome you back again soon. Best regards, Francis Zimmerman General Manager

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice property...a bit pricey for the area
Stayed 1 night in Feb 2024
Response from Francis Zimmerman on 26 Feb 2024
Dear David, Thank you so much for your recent stay at The Landmark and for taking the time to post this positive review. We are so glad to hear that you enjoyed your overall stay. We hope to welcome you back again soon. Best regards, Francis Zimmerman General Manager

8/10 Good

Ryan

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from Francis Zimmerman on 26 Feb 2024
Dear Ryan, Thank you so much for this positive review and recommendation of The Landmark Bangkok. We truly appreciate your patronage and hope to welcome you back again soon. Best regards, Francis Zimmerman General Manager

10/10 Excellent

Mirelys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean room. Easy check in and out. Close to restaurants and bar. Friendly staff.
Stayed 1 night in Feb 2024
Response from Francis Zimmerman on 23 Feb 2024
Dear Mirelys, Thank you so much for this positive review and recommendation of The Landmark Bangkok. We truly appreciate your patronage and hope to welcome you back again soon. Best regards, Francis Zimmerman General Manager

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff as last visit, but this time I didn’t get the VIP upgrade of the room like I did last time. Breakfast for non-VIP was still great but not as amazing as that for VIP
Stayed 1 night in Feb 2024
Response from Francis Zimmerman on 22 Feb 2024
Dear Dan, Thank you so much for your recent stay at The Landmark and for taking the time to post this positive review. We are so glad to hear that you enjoyed your overall stay. We hope to welcome you back again soon. Best regards, Francis Zimmerman General Manager