City view

Reviews of The Continent Hotel Sukhumvit / Asok BTS Bangkok by Compass Hospitality

5 out of 5
The Continent Hotel Sukhumvit / Asok BTS Bangkok by Compass Hospitality
413 Sukhumvit Road Klongtoey Nua, Wattana, Bangkok, Bangkok

Reviews

8.2

Very good

Rating 10 - Excellent. 386 out of 1006 reviews" "
Rating 8 - Good. 373 out of 1006 reviews" "
Rating 6 - Okay. 152 out of 1006 reviews" "
Rating 4 - Poor. 65 out of 1006 reviews" "
Rating 2 - Terrible. 30 out of 1006 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in a perfect location.
Stayed 1 night in Mar 2024
Response from Sascha K. Cluster General Manager on 29 Mar 2024
Dear Mike, Thank you for your fantastic 5/5 feedback! We're thrilled to hear that you had such a wonderful experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another outstanding stay in the future.Best regards,

10/10 Excellent

Tony Mendoza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xxx
Stayed 4 nights in Mar 2024
Response from Sascha K. Cluster General Manager on 18 Mar 2024
Dear Tony Mendoza,Thank you for your fantastic 5/5 feedback! We're thrilled to hear that you had such a wonderful experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another outstanding stay in the future.Best regards,

6/10 Okay

Salah

Business traveller
Liked: Staff & service
This is small hotel good stuff and service, but it is motel not hotel Excellent location, good rooftop restaurant
Stayed 4 nights in Mar 2024
Response from Sascha K. (Cluster General Manager) on 15 Mar 2024
Dear Salah,Thank you for your feedback. We're glad to hear that you appreciated our staff, service, and excellent location and we value your input. We hope to welcome you back for another enjoyable experience.Best Regards,

8/10 Good

Amir, Even Yehuda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet boutique hotel in the middle of Sukhumvit. It looks like it need some more maintenance. The room i received had a broken air condition- it did not cool the room after 1 hour working. Instead, i was upgraded for a suite, which was nicer than my room. Thanks for that!
Stayed 1 night in Mar 2024
Response from Sascha K. (Cluster General Manager) on 15 Mar 2024
Dear Amir,Thank you for your feedback. We're delighted to hear that you enjoyed your stay at our boutique hotel in Sukhumvit. We apologize for the maintenance issues you encountered but are pleased that we were able to resolve them swiftly by upgrading you to a suite. Your satisfaction is our priority, and we hope to welcome you back for another pleasant stay.Best Regards,

2/10 Terrible

Olivera

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged me ~100$ for laundry service without telling me it is not complimentary. Photos look much better than in person. I booked the executive room thinking it will have more space but it’s not worthy at all for the price they ask.
Stayed 1 night in Mar 2024
Response from Sascha K. (Cluster General Manager) on 15 Mar 2024
Dear Olivera,Thank you for sharing your experience. We apologize for any misunderstanding regarding the laundry service charges and room expectations. Your feedback is valuable to us as we continuously strive to improve. We hope to have the opportunity to better meet your expectations in the future.Best Regards,

10/10 Excellent

Lior

Liked: Staff & service, property conditions & facilities
Great stay, the only thing that I was a bit disappointed that the bed was moving on wheels which prevented me of falling asleep but the fix it in the middle of the night
Stayed 3 nights in Mar 2024
Response from Sascha K. (Cluster General Manager) on 15 Mar 2024
Dear Lior,Thank you for sharing your feedback with us. We're glad to hear that you had a great stay overall. We apologize for any inconvenience caused by the bed movement, and we're pleased to hear that our team was able to address it promptly. Your comfort is important to us, and we appreciate your understanding. We hope to welcome you back for an even better experience in the future.Best Regards,

10/10 Excellent

Reuvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Patharawadee P. (Assistant Front Office Manager) on 26 Feb 2024
Dear Reuvin,Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words and are delighted to hear that you had a positive experience with us. We look forward to welcoming you back in the near future.Warm regards,

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent staff!
Stayed 9 nights in Feb 2024
Response from Patharawadee P. (Assistant Front Office Manager) on 24 Feb 2024
Dear Rick,Thank you for your wonderful feedback! We're glad to hear that you had a great experience at our hotel and found our staff excellent. We look forward to welcoming you back soon for another fantastic stay.Warm regards,

6/10 Okay

Lay Hoon

Travelled with group
Liked: Staff & service
The property itself is quite old and bathrooms were dark and dated. The plus point is they are just next to Asoke Station and within walking distance to Terminal 21, with many eateries within reach.
Stayed 3 nights in Jan 2024
Response from Patharawadee P. Assistant Front Office Manager on 23 Feb 2024
Dear Lay Hoon,Thank you for your review and for choosing to stay with us. We're glad to hear that you found our location convenient and enjoyed the proximity to Asoke Station and Terminal 21. We're sorry to hear that you found our property to be older and that the bathrooms didn't meet your expectations. Warm regards,

8/10 Good

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Feb 2024
Response from Patharawadee P. (Assistant Front Office Manager) on 22 Feb 2024
Dear Darrel, The team and I are so pleased that you loved your stay in Bangkok and at the hotel - thank you for the wonderful feedback and we look forward to welcoming you back on your next Thailand trip. Warm regards,

10/10 Excellent

Soma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Patharawadee P. (Assistant Front Office Manager) on 22 Feb 2024
Dear Soma, The team and I are so pleased that you loved your stay in Bangkok and at the hotel - thank you for the wonderful feedback and we look forward to welcoming you back on your next Thailand trip. Warm regards,

10/10 Excellent

Seyyed Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for your great hospitality
Stayed 1 night in Feb 2024
Response from Patharawadee P. (Assistant Front Office Manager) on 9 Feb 2024
Dear y Seyyed Ali,You're very welcome. We're delighted you enjoyed your stay with us. Thank you for your kind words, and we look forward to hosting you again soon.Warm regards,

10/10 Excellent

Brooke, Sandy Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and breakfast is very good!
Stayed 1 night in Feb 2024
Response from Patharawadee P. (Assistant Front Office Manager) on 7 Feb 2024
Dear Brooke,Thank you for your kind words! We're delighted you enjoyed the stunning views and delicious breakfast during your stay. It was a pleasure hosting you, and we hope to see you again soon for another wonderful experience.Warm regards,

8/10 Good

David

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hotel was fine, location was awesome. Elevators are frustratingly slow, double check you have everything before leaving. Pool is nice.
Stayed 2 nights in Jan 2024
Response from Patharawadee P. (Assistant Front Office Manager) on 7 Feb 2024
Dear David,Thank you for your review and for choosing our hotel! We're delighted you appreciated our fantastic location and enjoyed our pool. We apologize for any inconvenience caused by the elevator wait times and appreciate your patience. Your feedback helps us improve, and we hope to welcome you back soon for another enjoyable stay.Warm regards,

8/10 Good

Pawel

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Patharawadee P. Assistant Front Office Manager on 30 Jan 2024
Dear Pawel,We are delighted that you enjoyed your stay. Thank you for giving us a 4/5. We feel encouraged and look forward to welcoming you back soon.Warm regards,

6/10 Okay

Tommy

Liked: Staff & service
This property is very much downgrading it’s maintenance and bad upkeep. The pool area used to be so nice. Prior to the pandemic it was my favorite upscale hotel and now it is not any better than the boutique park plaza. The plumbing is bad in some rooms, I had to be moved twice. The electric powered shades/curtains didn’t close. Room keys would have to be changed. If you are lucky enough to not experience this, you might appreciate your stay but the pool looks and feels cheap in comparison to how it was. THE STAFF ARE FIVE STAR STAFF AND HOTEL MANAGER IS GREAT TO RESOLVE THESE MANY ISSUES AS QUICK AS THEY CAN! They made every effort to accommodate and compensate for the lack of executive management. It’s so clear that it’s the executives of corporation that are lacking interest to maintain the quality of the hotel.
Stayed 1 night in Dec 2023
Response from Patharawadee P. Assistant Front Office Manager on 27 Jan 2024
Dear Tommy,We are sorry that you had a poor experience whilst staying at our hotel - The feedback matters to us, and we will review your comments with the team to ensure we continuously improve.Warm regards,

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and especially the staff were excellent. One small recommendation would be to have face cloths in the room. We stay there for 5 nights and 2 days when we came back to the room after being out all day the room was rot made up so we had to leave again to that the cleaner could do her job
Stayed 5 nights in Jan 2024
Response from Patharawadee P. (Assistant Front Office Manager) on 27 Jan 2024
Dear Lisa,Thank you for your kind words about our excellent staff and hotel. We apologize for any inconvenience regarding the room not being made up promptly during your stay. Your comments are valuable, and we will work on improvements. We look forward to the opportunity to host you again.Warm regards,

8/10 Good

Kuldeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to use public transportation.
Stayed 5 nights in Jan 2024
Response from Patharawadee P. Assistant Front Office Manager on 26 Jan 2024
Dear Kuldeep,Thank you for highlighting our central location a doorstep away from MRT/ BTS Asok and various attractions. Great to hear you have a wonderful experience at our hotel. Stay safe and looking forward to welcoming you back very soon.Warm regards,

8/10 Good

christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I is definitely not a five star hotel. Hotel is average. I don't know how they can advertise this hotel as 5 star hotel. Location is close to the "grey" area. If you stay as family, this hotel is not really recommended for area, it is better to find hotel close by to Fashion Mall, Siam area, Chit Lom.
Response from Patharawadee P. Assistant Front Office Manager on 25 Jan 2024
Dear Christine,Thank you for sharing your thoughts with us. We appreciate your feedback and apologize if our hotel did not meet your expectations. We do hope to be of service to you in the future. Warm regards,

8/10 Good

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit noisy as the train tracks runs beside the hotel.
Stayed 2 nights in Jan 2024
Response from Patharawadee P. Assistant Front Office Manager on 21 Jan 2024
Dear Lee,We apologize for any noise disturbance caused by the nearby train tracks. Your comments are valuable, and we'll explore ways to enhance our guests' experience. We hope to have the opportunity to welcome you back for a quieter stay.Warm regards,

8/10 Good

Ladenea

Response from Patharawadee P. Assistant Front Office Manager on 19 Jan 2024
Deare Ladenea,We are delighted that you enjoyed your stay. Thank you for giving us a 4/5. We feel encouraged and look forward to welcoming you back soon.Warm regards,

8/10 Good

Delsen

Liked: Cleanliness, staff & service, property conditions & facilities
Good. Enough
Stayed 1 night in Jan 2024
Response from Patharawadee P. (Assistant Front Office Manager) on 25 Jan 2024
Dear Delsen,The team and I are so pleased that you loved your stay in Bangkok and at the hotel - thank you for the wonderful feedback and we look forward to welcoming you back on your next Thailand trip. Warm regards,

8/10 Good

jmk

Stayed 4 nights in Dec 2023
Response from Patharawadee P. (Assistant Front Office Manager) on 28 Jan 2024
Dear JMK,Thank you for taking the time to share your feedback and for choosing our hotel. We appreciate your 4/5 rating and value your input. If there's anything specific, you'd like us to improve please feel free to share. We hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Patharawadee P. (Assistant Front Office Manager) on 11 Jan 2024
Dear Eric,We are delighted that you enjoyed your stay. Thank you for giving us a 5/5. We feel encouraged and look forward to welcoming you back soon.Warm regards,

10/10 Excellent

Ka Chun Angus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2023
Response from Patharawadee P. (Assistant Front Office Manager) on 8 Jan 2024
Dear Valued Guest, Thank you for rating us 5 stars at The Continent Hotel Bangkok. We feel encouraged and look forward to welcoming you back soon.Warm regards,

6/10 Okay

Wanida

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Patharawadee P. Assistant Front Office Manager on 31 Jan 2024
Dear Wanida,Thank you for taking the time to share your feedback. We appreciate your input and apologize if we fell short of your expectations. Your comments are valuable, and we'll use them to improve our services. Warm regards,

6/10 Okay

Ka Yeung

Travelled with group
Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Dec 2023
Response from Patharawadee P. (Assistant Front Office Manager) on 24 Dec 2023
Dear Ka Yeung, Thank you for providing us with a 3/5 rating at The Continent Hotel Bangkok. We apologize for any inconvenience you may have experienced during your stay. We look forward to the opportunity to welcome you back, and in the meantime, please stay safe.Warm regards,

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Patharawadee P. (Assistant Front Office Manager) on 24 Dec 2023
Dear Manuel , Thank you for giving us 5/5 rating at The Continent Hotel Bangkok. We eagerly anticipate your return, and in the meantime, please take good care and stay safe.Warm regards,

10/10 Excellent

nikita

Stayed 7 nights in Dec 2023
Response from Patharawadee P. (Assistance Front Office Manager) on 23 Dec 2023
Dear Nikita, Thank very much for choosing to stay at The Continent Hotel Bangkok and Thank you for taking the time to tell us about your experience. We are delighted that you enjoyed your stay. Thank you for giving us a 5/5. We feel encouraged and look forward to welcoming you back soon. Warm regards,

8/10 Good

tak sing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Patharawadee P. (Assistant Front Office Manager) on 24 Dec 2023
Dear tak sing, Thank you for giving us 4/5 rating at The Continent Hotel Bangkok. We eagerly anticipate your return, and in the meantime, please take good care and stay safe.Warm regards,

10/10 Excellent

Steve

Stayed 2 nights in Dec 2023
Response from Patharawadee P. (Assistance Front Office Manager) on 19 Dec 2023
Dear Steve,Thank for rating us 10/10 at The Continent Hotel Bangkok. We do look forward to welcome you back and please do stay safe.Warm regards,

10/10 Excellent

Hirokazu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing special
Stayed 1 night in Dec 2023
Response from Patharawadee P. (Assistance Front Office Manager) on 18 Dec 2023
Dear Hirokazu,Thank you for rating us 5 stars at The Continent Hotel Bangkok. We do look forward to welcoming you back and please stay safe.Warm regards,

10/10 Excellent

Seiichiro

Stayed 2 nights in Dec 2023
Response from Patharawadee P. (Assistance Front Office Manager) on 18 Dec 2023
Dear Seiichiro,Thank you for rating us 5 stars at The Continent Hotel Bangkok. We do look forward to welcoming you back and please stay safe.Warm regards,

10/10 Excellent

Milan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel
This is beautiful 5 star hotel with fantastic sky pool on 37th floor with great views. Breakfast buffet is very delicious. Rooms are nice & received free upgrade as a VIP status gold member. I will definitely come back to this hotel again - the staff is very friendly & helpful.
Sky pool 37th floor
Stayed 7 nights in Dec 2023
Response from Patharawadee P. Assistant Front Office Manager on 17 Dec 2023
Dear Milan, Thank you for the wonderful note from your recent stay and the team & I are delighted that you had a brilliant stay and memorable Bangkok experience. We look forward to seeing you on your next visit.

6/10 Okay

Bryan

Travelled with partner
Liked: Staff & service
Staff is very helpful and friendly
Stayed 1 night in Dec 2023
Response from Patharawadee P. Assistant Front Office Manager on 17 Dec 2023
Dear BryanThank you for the wonderful note from your recent stay and the team & I are delighted that you had a brilliant stay and memorable Bangkok experience. We look forward to seeing you on your next visit.

6/10 Okay

Bryan

Travelled with partner
Liked: Cleanliness, staff & service
The staff are very friendly and helpful
Stayed 1 night in Dec 2023
Response from Patharawadee P. Assistant Front Office Manager on 17 Dec 2023
Dear BryanThank you for the wonderful note from your recent stay and the team & I are delighted that you had a brilliant stay and memorable Bangkok experience. We look forward to seeing you on your next visit.

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Patharawadee P. Assistant Front Office Manager on 17 Dec 2023
Dear Timothy, We are delighted that you enjoyed your stay. Thank you for giving us a 5/5. We feel encouraged and look forward to welcoming you back soon

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Patharawadee P. Assistant Front Office Manager on 7 Feb 2024
Dear Bryan,Thank you for your feedback and for choosing to stay with us! We're glad you enjoyed your time here. Your insights are valuable as we strive to improve. We hope to have the opportunity to exceed your expectations on your next visit.Warm regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Patharawadee P. Assistant Front Office Manager on 17 Dec 2023
Dear Valued guest, We are delighted that you enjoyed your stay. Thank you for giving us a 10/10. We feel encouraged and look forward to welcoming you back soon

10/10 Excellent

Lee Cheng Kelly, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient cause mrt and bts is just at the corner. 1st time stay at this hotel, so far so good. Thanks
Stayed 4 nights in Nov 2023
Response from Patharawadee P. (Assistant Front Office Manager) on 7 Dec 2023
Dear Lee Cheng Kelly, Thank you for choosing to stay with us! We're thrilled to hear that you found our location convenient, with the MRT and BTS just around the corner. We're delighted that your first experience with us has been positive.If there's anything specific you enjoyed or if there's anything we can do to enhance your future visits, please feel free to let us know. We look forward to welcoming you back!Warm regards,

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i will be staying here for my next trip
Stayed 3 nights in Nov 2023
Response from Patharawadee P. (Assistant Front Office Manager) on 7 Dec 2023
Dear Samuel, We're thrilled to hear that you plan to stay with us again on your next trip! Thank you for choosing our hotel, and we look forward to welcoming you back. If there's anything specific you enjoyed or anything we can improve upon, feel free to share your feedback. Safe travels!Warm regards,

10/10 Excellent

Ramyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was good experience, and I will recommend your hotel to Frends
Stayed 2 nights in Nov 2023
Response from Patharawadee P. (Asst. Front Office Manager) on 30 Nov 2023
Dear Ramyn,Thank you for sharing your positive experience with us! We're delighted to hear that you had a good stay overall. Your recommendation to friends means a lot to us, and we look forward to the opportunity to welcome you and your friends in the future.Best regards,

6/10 Okay

Vicki

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
the staff were nice but you need to communicate with the cleaning staff with the notepad on what you need changing and refilling. the shower head ring kept falling off and it cut my 73 year old mother's toe on the first night we were there the hotel sent a maintenance staff but they simply fixed the ring back onto the shower head it dropped again the second night and as a safety precaution I hid the ring in a drawer so as not to have it be fixed back and become another additional safety hazard. traffic here is impossible. try not to drive or take a taxi. bts train or mrt would be the best but the trains are quite crowded also.
Stayed 5 nights in Nov 2023
Response from Patharawadee P. (Assistant Front Office Manager) on 21 Nov 2023
Dear Vicki,Thank you for taking the time to share your experience with us. We sincerely apologize for any inconvenience caused during your stay.We're sorry to hear about the issue with the shower head ring, and we'll take immediate steps to address this more effectively. Your safety is our top priority.Regarding the traffic situation, we understand the challenges and will explore ways to better assist our guests in navigating the area.Your feedback is instrumental in our efforts to enhance our services, and we hope to have the opportunity to welcome you back for a more comfortable stay.Warm regards,

10/10 Excellent

Nukul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Patharawadee P. (Assistance Front Office Manager) on 20 Nov 2023
Dear Nukul,Thank you for choosing to stay with us and for the fantastic 5-star rating! We're delighted to learn that you had an exceptional experience during your visit.Warm regards,

10/10 Excellent

Victor

Stayed 1 night in Nov 2023
Response from Patharawadee P. (Assistance Front Office Manager) on 20 Nov 2023
Dear Victor,Thank you for choosing to stay with us and for the fantastic rating! We're delighted to learn that you had an exceptional experience during your visit. Warm regards,

6/10 Okay

Henry

Travelled with family
Disliked: Property conditions & facilities
Lift condition
The lift is old and have to wait very long for the lift.
Stayed 4 nights in Nov 2023
Response from Patharawadee P. (Assistant Front Office Manager) on 17 Nov 2023
Dear Henry,Thank you for your feedback. We apologize for the inconvenience with the elevator wait times. We're actively addressing this issue to enhance our guests' experience. Your patience is appreciated, and we hope to welcome you back soon.Warm regards,

6/10 Okay

briana

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Nov 2023
Response from Patharawadee P. (Assistant Front Office Manager) on 17 Nov 2023
Dear Briana,Thank you for your stay with us. Your opinions are very valuable in helping us maintain a high level of service to guests and in ensuring that your expectations are met on each visit.Warm regards,

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the hotel was wonderful. Staff was helpful and friendly Breakfast was alright. Our room was clean and nice. Hoter location very accessible to all activities we wanted to do.
Stayed 3 nights in Nov 2023
Response from Patharawadee P. (Assistant Front Office Manager) on 17 Nov 2023
Dear Esther,Thank you for the wonderful note from your recent stay the team & I are delighted that you had a brilliant stay and memorable Bangkok experience. We look forward to seeing you on your next visit.Warm regards,

2/10 Terrible

Cecilia Nget Lin

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Poor Facilities
Surprised that there’s no toiletries given for a 5 star hotel and also Lift not working.
Stayed 3 nights in Nov 2023
Response from Patharawadee P. (Assistant Front Office Manager) on 17 Nov 2023
Dear Cecilia Nget Lin,Thank you for bringing this to our attention. We apologize for the oversight with toiletries and the inconvenience of the non-functional lift. We're addressing these issues promptly to ensure a more seamless experience. Your feedback is invaluable, and we hope to have the opportunity to welcome you back for an improved stay.Warm regards,

10/10 Excellent

Levi

Stayed 3 nights in Nov 2023
Response from Patharawadee P. (Assistant Front Office Manager) on 7 Dec 2023
Dear Levi , We appreciate your generous 5/5 rating for The Continent Hotel Bangkok! We eagerly anticipate the opportunity to welcome you back on your next visits. Wishing you safe travels until we meet again!Warm regards,