Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, pool loungers

Reviews of Sivatel Bangkok

5 out of 5
Sivatel Bangkok
53 Wittayu Road Lumpini Patumwan, Bangkok, Bangkok

Reviews

9.0

Wonderful

Rating 10 - Excellent. 611 out of 1002 reviews" "
Rating 8 - Good. 301 out of 1002 reviews" "
Rating 6 - Okay. 65 out of 1002 reviews" "
Rating 4 - Poor. 13 out of 1002 reviews" "
Rating 2 - Terrible. 12 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jolan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were fantastic, and the staff was extremely friendly and professional. Nice and quiet yet in a great location.
Stayed 2 nights in Apr 2024

10/10 Excellent

Thirumavalavan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff
Stayed 8 nights in Apr 2024
Response from Sivatel Bangkok on 19 Apr 2024
Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we're grateful for your support. We look forward to welcoming you back soon!

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is exceptional especially Ms Prissy. Bed is comfortable and breakfast is delicious. It’s one of the nicest hotel in Bangkok.
Stayed 4 nights in Apr 2024
Response from Sivatel Bangkok on 19 Apr 2024
Thank you very much for taking the time to share your feedback with us. We are thrilled to hear that you had such a pleasant experience during your stay at our hotel.We greatly appreciate your kind words regarding our exceptional service, particularly the commendation of Ms. Prissy. Providing outstanding service is always our top priority, and it's wonderful to know that Ms. Prissy made a positive impression on you.We are delighted that you found our beds comfortable and enjoyed our delicious breakfast offerings. Ensuring our guests' comfort and satisfaction is of utmost importance to us, and we are pleased to hear that we met your expectations in this regard.Your praise of our hotel as one of the nicest in Bangkok means a lot to us. We continuously strive to maintain high standards and create memorable experiences for our guests, and it's rewarding to know that our efforts have been recognized.Once again, thank you for choosing to stay with us and for sharing your kind words. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Jebin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very comfortable.
Stayed 9 nights in Mar 2024
Response from Sivatel Bangkok on 19 Apr 2024
Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we're grateful for your support. We look forward to welcoming you back soon!

10/10 Excellent

ELMER

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Mar 2024
Response from Sivatel Bangkok on 19 Apr 2024
Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we're grateful for your support. We look forward to welcoming you back soon!

10/10 Excellent

Jasmine

Stayed 5 nights in Mar 2024
Response from Sivatel Bangkok on 19 Apr 2024
Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we're grateful for your support. We look forward to welcoming you back soon!

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service for my honeymoon and my wife's birthday. Really friendly staff made us feel super comfortable.
Stayed 3 nights in Mar 2024
Response from Sivatel Bangkok on 12 Mar 2024
Thank you so much for choosing us for such special occasions! We're thrilled to hear that you had a fantastic experience during your honeymoon and your wife's birthday celebration. Our team strives to create memorable moments for our guests, and we're delighted that we could make you feel comfortable and well taken care of. We hope to have the pleasure of welcoming you back in the future!

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel, very spacious and clean. Very hard working staff that accommodated all our requests
Stayed 5 nights in Mar 2024
Response from Sivatel Bangkok on 12 Mar 2024
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and found our hotel to be fantastic, spacious, and clean. Our team works tirelessly to ensure that every guest's needs are met, so it's incredibly rewarding to hear that we were able to accommodate all of your requests. We hope to have the pleasure of welcoming you back again soon for another enjoyable stay!

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet clean and very affordable!
Stayed 8 nights in Feb 2024
Response from Sivatel Bangkok on 12 Mar 2024
Thank you for your kind words! We're thrilled to hear that you enjoyed our location and found your stay quiet, clean, and affordable. We strive to provide our guests with a comfortable and enjoyable experience, and we're delighted that we succeeded with your visit. We hope to welcome you back again soon!

10/10 Excellent

Surjit, WARWICK

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would without a doubt say that Sivatel is the best hotel I have ever stayed in. From the moment we arrived to the moment we left we were treated like royalty like friends like family. The whole hotel is fantastic, it is clear, bright and welcoming. All the staff all all levels are so polite and kind. I would like to give special thanks to both Ms Prissana Tedsomboon who gave us so much help with trips and taxis and also Jake who looked after us at breakfast and when we dinned in your restaurant. We will come back hopefully next year. Rooms are outstanding. Cleaned daily and are spotless. Perfect Beds, pillow and bedding Very good range of food and drinks. Really loved we can get eggs to order. We only dined once in the hotel restaurant but what we eat was outstanding. Fully of favour and looked great. Service was outstanding too. Hotel location is perfect. 2 min walk to Phloen Chit BTS. From here you are 3 stops away from the massive shopping centre MBK. 1 stop to Nana and 2 to Ashok. There is the great shopping and food court and the bottom of the street 2 min walk.
Stayed 4 nights in Feb 2024
Response from Sivatel Bangkok on 7 Mar 2024
Thank you so much for your delightful review! We are thrilled to hear that your experience at Sivatel was nothing short of exceptional. Your kind words regarding our hotel facilities, staff, and dining options are greatly appreciated. We will be sure to pass on your special thanks to Ms. Prissana Tedsomboon and Jake for their outstanding service.We look forward to welcoming you back next year for another memorable stay.

10/10 Excellent

Dr. Kiai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Sivatel Bangkok during my visit to Bangkok, Thailand, and it was truly an exceptional experience. From the moment I arrived, I was greeted with warmth and professionalism by the attentive staff. The hotel's prime location in the heart of Bangkok offered easy access to the city's vibrant attractions. The rooms were elegantly appointed, offering stunning views of the city skyline, and provided a comfortable and luxurious retreat after a day of exploring. The facilities, including the rooftop pool and fitness center, were top-notch and added to the overall enjoyment of my stay. I highly recommend Sivatel Bangkok to anyone looking for a memorable and enjoyable stay in Bangkok. Dr. Kiai Jones
Stayed 6 nights in Feb 2024
Response from Sivatel Bangkok on 7 Mar 2024
Thank you for sharing your recent experience at Sivatel Bangkok. We are delighted to hear that you enjoyed your stay with us and that our warm hospitality, prime location, elegant rooms, and top-notch facilities contributed to making your visit exceptional. We appreciate your recommendation and look forward to welcoming you back on your next trip to Bangkok.Warm regards,

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sivatel Bangkok on 19 Apr 2024
Absolutely thrilled to hear that you had such a wonderful experience! Thank you so much for taking the time to share your positive feedback with us. We're delighted that we could meet your expectations and provide you with a memorable stay. Looking forward to welcoming you back again soon!

10/10 Excellent

Han Peng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm front desk staff who were friendly and helpful. Location was great for me, within walking distance to shopping and with the BTS SkyTrain station just steps away. Enjoyed a very comfortable stay.
Stayed 1 night in Feb 2024
Response from Sivatel Bagnkok on 26 Feb 2024
Thank you for your kind feedback! We're delighted to hear that you enjoyed your stay with us and found our staff helpful. We're glad our convenient location suited your needs. Looking forward to welcoming you back soon!

10/10 Excellent

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sivatel Bangkok on 19 Apr 2024
Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we're grateful for your support. We look forward to welcoming you back soon!

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Feb 2024
Response from Sivatel Bangkok on 28 Feb 2024
Thank you for taking the time to leave your review. We appreciate your feedback.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! I had a fantastic time staying at the Sivatel. Actually, this is my new standard for what I will think of as a 5-star experience. The room was perfectly clean, very chic, and had a great view of the city lights. The bathroom was spacious, too, with a choice of rainfall showerhead or a big bath for a relaxed soak. The room was quiet, and the bed comfortable, for a delicious rest after a day's adventures. The breakfast buffet was expansive; I wished I'd had enough room to try everything. And the menu changed daily, offering new goodies to try. The poolside outdoor dining was really nice. The pool was also a nice place to unwind and watch the sun go down. I was particularly impressed with the concierge service. The concierge staff was attentive, pleasantly inquiring about plans for the day, offering tips for transportation or help arranging a ride if needed. I don't know how they remember everyone they talk to, but each time I was greeted I felt like a well-known regular. On my last morning, I had to leave around 6:00 AM for a day-trip to Ayutthaya. Prissy, the concierge, had the foresight (before me, even!) to note that I wouldn't be able to use the buffet, so she offered to have a breakfast packed for me. As promised, a delightful brown bag meal was waiting for me when I headed out for the excursion. I would be delighted to stay again.
Stayed 3 nights in Jan 2024
Response from Sivatel Bangkok on 26 Feb 2024
Thank you for your delightful review! We are thrilled to hear that your stay at Sivatel exceeded your expectations and that you enjoyed our luxurious amenities, attentive concierge service, and delicious breakfast offerings. We strive to provide each guest with a memorable experience, and we are delighted to hear that we succeeded with you. We look forward to welcoming you back for another wonderful stay!

10/10 Excellent

MARIO, MIAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, well maintained, helpful and friendly staff, nice location, complementary coffee, water, juice and cookies available 24/7, as Expedia Gold member I got upgraded free of charge and got a complimentary late check out until.2:00 pm too, highly recommended.
Stayed 2 nights in Jan 2024
Response from Sivatel Bangkok on 31 Jan 2024
Thank you so much for taking the time to share your fantastic experience at our hotel! We are delighted to hear that you had a great stay and that our team made a positive impact on your visit.It's wonderful to know that you found our hotel well-maintained, and our staff helpful and friendly. We take pride in providing a high level of service, and your kind words are truly appreciated.Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit. If there's anything specific you'd like to share or any additional feedback, please feel free to let us know. We value your input and are committed to continuously enhancing our guests' experiences.Thank you again for choosing to stay with us, and we hope to have the pleasure of hosting you again soon.Warm regards,

10/10 Excellent

Deo, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great staff and service
Stayed 4 nights in Jan 2024
Response from Sivatel Bangkok on 31 Jan 2024
Thank you for your kind words. We are delighted to hear that you enjoyed our beautiful property and experienced excellent service from our staff. Your positive feedback is truly appreciated.Best regards,

10/10 Excellent

LORELAY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool! Good breakfast buffet. Massive room and bathroom.
Stayed 2 nights in Jan 2024
Response from Sivatel Bangkok on 31 Jan 2024
Thank you so much for taking the time to share your feedback! We're thrilled to hear that you enjoyed our beautiful pool and found our breakfast buffet to your liking. It's always a pleasure to know that our guests are satisfied with their stay.We take pride in providing spacious accommodations, and we're delighted that you found your room and bathroom to be massive. Your comfort and satisfaction are our top priorities, and we appreciate your positive comments.We hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything specific you'd like to highlight or if you have any suggestions for improvement, please feel free to share. We value your input and always strive to make our guests' experiences exceptional.Thank you again for choosing us, and we look forward to hosting you again soon!Warm regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!!
The staffs were very friendly and went above and beyond to service us. The room is very spacious and clean and decor is pleasing to the eyes. Breakfast was quite good too. I would highly recommend this hotel.
Stayed 3 nights in Jan 2024
Response from Sivatel Bangkok on 31 Jan 2024
Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that our staff exceeded your expectations and provided exceptional service. It's always our goal to go above and beyond for our guests, and we're thrilled that you noticed and appreciated it.We're also glad to hear that you enjoyed the spacious and clean room, as well as the pleasing decor. Creating a comfortable and visually appealing environment for our guests is important to us, and we're pleased to know that it contributed to your overall satisfaction.It's fantastic that you found the breakfast quite good. We understand the importance of starting the day right, and we strive to offer a variety of delicious options to suit different tastes.Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back on your next visit, and please don't hesitate to reach out if there's anything specific you would like during your stay.Thank you again for choosing our hotel, and we hope to have the pleasure of hosting you again soon!Best regards,

10/10 Excellent

Tu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent service! Staffs are extremely helpful and friendly! Strongly recommended this hotel!
Stayed 4 nights in Jan 2024
Response from Sivatel Bangkok on 31 Jan 2024
Thank you so much for your glowing review! We're thrilled to hear that you had a great experience at our hotel and that our staff made a positive impression on you. Providing excellent service and ensuring our guests feel welcome is always our top priority. We appreciate your recommendation and hope to welcome you back for another enjoyable stay in the future. If there's anything specific you loved about your time with us, feel free to share, as we always value feedback from our guests. Safe travels!

10/10 Excellent

Ricky Wai Kit

Stayed 6 nights in Jan 2024
Response from Sivatel Bangkok on 31 Jan 2024
Thank you for taking the time to review the scores. Your feedback is invaluable to us, and we appreciate your effort in providing a thoughtful evaluation. We're always striving to enhance our services, and your input helps us in achieving that goal.If there are any specific aspects you'd like us to focus on or if you have additional comments, please feel free to share them. Your satisfaction is our priority, and we're here to address any concerns or suggestions you may have.Once again, thank you for your review. We look forward to continuing to serve you and providing an even better experience in the future.Best regards,

10/10 Excellent

Chi Hung

Travelled with partner
Stayed 4 nights in Jan 2024
Response from Sivatel Bangkok on 31 Jan 2024
Thank you so much for taking the time to provide us with your feedback and for awarding us a perfect score of 5/5! We are thrilled to hear that you had such a positive experience.Your feedback is invaluable to us, and it serves as a great motivation for our team. We strive to consistently deliver exceptional service, and it's rewarding to know that we met your expectations.We look forward to welcoming you back in the future. If there's anything specific that stood out to you during your stay, or if there are areas where we can further improve, please feel free to share your thoughts. We genuinely appreciate your input and aim to continually enhance our guest experience.Thank you once again for choosing us, and we hope to have the pleasure of hosting you again soon.

10/10 Excellent

Noudeng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the room the bath tub was perfect after a long plane ride. Felt the service was almost stalkerish they knew where we were at all times lol. Great place beautiful view nice pool decent breakfast.
Stayed 1 night in Dec 2023
Response from Sivatel Bangkok on 31 Jan 2024
Thank you so much for taking the time to share your experience with us! We're delighted to hear that you enjoyed the room and found the bath tub to be a perfect retreat after your long plane ride. It's wonderful that you appreciated the beautiful view, nice pool, and decent breakfast during your stay.We're sorry to hear that you felt the service was a bit too attentive. Our goal is to provide a high level of service and ensure our guests have everything they need, but we also understand the importance of privacy. Your feedback is valuable, and we'll certainly take it into consideration as we strive to make improvements.We hope to welcome you back in the future and provide you with another enjoyable stay. If there's anything specific you'd like us to address or if you have any further comments, please feel free to reach out.Thank you again for choosing [Hotel Name], and we appreciate your valuable feedback.Best Regards,

10/10 Excellent

CHAOFAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good room and staff will come back again
Stayed 1 night in Jan 2024
Response from Sivatel Bangkok on 31 Jan 2024
Thank you so much for taking the time to share your positive feedback! We are thrilled to hear that you enjoyed your stay and found our rooms and staff to be excellent. Our team works hard to provide a welcoming and comfortable experience for all our guests.We truly appreciate your kind words and look forward to welcoming you back on your next visit. If there's anything specific you loved about your stay or anything we can improve upon to make your next visit even better, please feel free to let us know.Safe travels, and we can't wait to have you as our guest again!Best regards,

10/10 Excellent

Rhys, Goleta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful.. clean the staff are wonderful … just a joy to stay at I highly recommend
Stayed 1 night in Jan 2024
Response from Sivatel Bangkok on 31 Jan 2024
Dear [Guest's Name],Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you found our hotel beautiful, clean, and that our staff made your stay a joy. Providing excellent service and creating a welcoming environment for our guests is our top priority, and it's wonderful to know that we met your expectations.Your recommendation means a lot to us, and we look forward to welcoming you back for another delightful stay in the future. If there's anything specific you loved about your experience or any suggestions you have for improvement, please feel free to share them with us. We appreciate your feedback and value your patronage.Safe travels, and we hope to see you again soon!Best Regards,

10/10 Excellent

PUI MAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 5 nights in Dec 2023
Response from Sivatel Bangkok on 31 Jan 2024
Thank you for taking the time to review the scores. Your feedback is invaluable to us, and we appreciate your effort in providing a thoughtful evaluation. We're always striving to enhance our services, and your input helps us in achieving that goal.If there are any specific aspects you'd like us to focus on or if you have additional comments, please feel free to share them. Your satisfaction is our priority, and we're here to address any concerns or suggestions you may have.Once again, thank you for your review. We look forward to continuing to serve you and providing an even better experience in the future.Best regards,

10/10 Excellent

Preeyapon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Sivatel Bangkok on 31 Jan 2024
Thank you for taking the time to review the scores. Your feedback is invaluable to us, and we appreciate your effort in providing a thoughtful evaluation. We're always striving to enhance our services, and your input helps us in achieving that goal.If there are any specific aspects you'd like us to focus on or if you have additional comments, please feel free to share them. Your satisfaction is our priority, and we're here to address any concerns or suggestions you may have.Once again, thank you for your review. We look forward to continuing to serve you and providing an even better experience in the future.Best regards,

10/10 Excellent

Yue Ching S

Stayed 4 nights in Dec 2023
Response from Sivatel Bangkok on 31 Jan 2024
Thank you for taking the time to review the scores. Your feedback is invaluable to us, and we appreciate your effort in providing a thoughtful evaluation. We're always striving to enhance our services, and your input helps us in achieving that goal.If there are any specific aspects you'd like us to focus on or if you have additional comments, please feel free to share them. Your satisfaction is our priority, and we're here to address any concerns or suggestions you may have.Once again, thank you for your review. We look forward to continuing to serve you and providing an even better experience in the future.Best regards,

10/10 Excellent

Paul

Stayed 4 nights in Dec 2023
Response from Sivatel Bangkok on 31 Jan 2024
Thank you so much for taking the time to provide us with your feedback and for awarding us a perfect score of 5/5! We are thrilled to hear that you had such a positive experience.Your feedback is invaluable to us, and it serves as a great motivation for our team. We strive to consistently deliver exceptional service, and it's rewarding to know that we met your expectations.We look forward to welcoming you back in the future. If there's anything specific that stood out to you during your stay, or if there are areas where we can further improve, please feel free to share your thoughts. We genuinely appreciate your input and aim to continually enhance our guest experience.Thank you once again for choosing us, and we hope to have the pleasure of hosting you again soon.

10/10 Excellent

Gavin James

Liked: Amenities, property conditions & facilities
Recently, my family and I had the pleasure of staying at the Sivatel Hotel in Bangkok, and it was an experience that exceeded our expectations in every way. Firstly, the location of the hotel was incredibly convenient. Nestled just a two-minute stroll from the BTS, it provided easy access to the vibrant city, making our exploration of Bangkok effortless and enjoyable. The staff at Sivatel were exceptional. Each interaction we had was met with genuine warmth and friendliness, making us feel welcomed and valued throughout our stay. Their attention to detail and eagerness to assist truly enhanced our experience. We stayed in the duplex Orchid room, which was a great choice for our family. The room was impeccably clean and boasted a massive, spacious balcony that offered a serene escape from the bustling city. Although the decor was a touch dated and there was no sink in the kitchenette, these were minor points that didn't detract from our overall comfort and satisfaction. The pool area was a highlight, especially for our three young children. It was safe, well-maintained, and provided hours of fun and relaxation for the whole family. I would wholeheartedly recommend the Sivatel Hotel to anyone, whether you’re travelling as a family, a couple, or solo. The combination of superb location, friendly staff, and excellent facilities made it a great choice.
Stayed 8 nights in Dec 2023
Response from Sivatel Bangkok on 26 Dec 2023
Thank you for taking the time to share your experience at the Sivatel Hotel in Bangkok. We're thrilled to hear that your stay exceeded your expectations in every way.It's fantastic that you found the hotel's location to be incredibly convenient, especially with its proximity to the BTS, making your exploration of Bangkok effortless and enjoyable. We appreciate your kind words about our exceptional staff. We take pride in providing genuine warmth and friendliness to our guests, and it's rewarding to hear that their attention to detail and eagerness to assist enhanced your overall experience.We're glad you enjoyed the duplex Orchid room and the spacious balcony, providing a serene escape from the bustling city. We appreciate your feedback regarding the decor and the kitchenette; it's valuable information that helps us continuously improve. We're pleased to hear that these were minor points and didn't detract from your overall comfort and satisfaction.The fact that the pool area was a highlight for your family, especially for your three young children, is wonderful news. We strive to create a safe and well-maintained environment that provides hours of fun and relaxation for our guests.Thank you for wholeheartedly recommending the Sivatel Hotel to others, whether they are traveling as a family, a couple, or solo. We're delighted that the combination of a superb location, friendly staff, and excellent facilities made your stay a great choice.We look forward to welcoming you and your family back to the Sivatel Hotel in the future. If there's anything specific you'd like us to improve or enhance based on your feedback, please feel free to let us know.Safe travels!Warm regards,

10/10 Excellent

Evette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Sivatel Bangkok on 28 Feb 2024
Thank you for taking the time to leave your review. We appreciate your feedback.

8/10 Good

siu ling

Stayed 2 nights in Dec 2023
Response from Sivatel Bangkok on 26 Dec 2023
Thank you for your feedback! We are glad to hear that you gave it a score of 8 out of 10. If there's anything specific you enjoyed or if you have any suggestions for improvement, feel free to share. Your input is valuable!

10/10 Excellent

Hui Ling, Singapore

Stayed 3 nights in Dec 2023
Response from Sivatel Bangkok on 11 Dec 2023
Thank you so much for taking the time to share your feedback and for giving us a perfect score of 5/5! We are thrilled to hear that you had such a positive experience with us.Our team works hard to ensure that every guest has a memorable and enjoyable stay, and it's incredibly rewarding to know that we met your expectations. Your feedback motivates us to continue providing excellent service and maintain the high standards we strive for.If there's anything specific you loved about your stay or if you have any suggestions for improvement, we'd love to hear more. Your insights are valuable in helping us enhance our offerings and make future experiences even better.Once again, thank you for choosing us, and we look forward to welcoming you back in the future.Best Regards,

8/10 Good

wei chuan

Stayed 1 night in Dec 2023
Response from Sivatel Bangkok on 11 Dec 2023
Thank you so much for choosing to stay with us and for taking the time to share your feedback. We are thrilled to hear that you had an enjoyable experience during your stay. Your score of 8/10 is greatly appreciated, and we are grateful for your positive rating.We strive to provide exceptional service and create a comfortable environment for our guests, so it's wonderful to know that we met your expectations. If there are any specific aspects of your stay that you particularly enjoyed or if there's anything we can do to make your next visit even better, please don't hesitate to let us know.We look forward to welcoming you back in the future and providing you with another excellent stay. Safe travels!Warm regards,

10/10 Excellent

Fung Yu

Stayed 3 nights in Nov 2023
Response from Sivatel Bangkok on 26 Dec 2023
Thank you for your feedback! We are glad to hear that you had a positive experience. If you have any specific comments or if there's anything else you'd like to share, feel free to let me know. Your input is valuable!

10/10 Excellent

Kelvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and friendly staff throughout the 3N/4D stay! Gigantic room in the chrysanthemum suite. A plus if you like soft bed
Stayed 3 nights in Nov 2023
Response from Sivatel Bangkok on 24 Nov 2023
Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you enjoyed an excellent experience with our service and found our staff to be friendly throughout your 3-night, 4-day stay.It's great to know that you appreciated the Chrysanthemum Suite, and we're delighted that the room size met your expectations. We understand the importance of a comfortable bed, and we're pleased to hear that you found the bed to be soft—a definite plus for those who appreciate a cozy and restful sleep.Your positive comments are truly appreciated and will be shared with our team. We hope to have the pleasure of welcoming you back for another memorable stay in the future. If there's anything specific you loved or any areas where we can improve, please feel free to let us know.Thank you again for choosing to stay with us!Warm regards,

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying in Sivatel. The facilities were top rate. The food selections in the breakfast buffet were excellent. Staff provided excellent service. Nothing to complain about this hotel. We will choose Sivatel again if we happen to drop by Bangkok in the future. It's an excellent hotel.
Stayed 2 nights in Nov 2023
Response from Sivatel Bangkok on 17 Nov 2023
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you loved your stay at Sivatel and that our facilities, breakfast buffet, and service met your expectations.Our team works hard to ensure our guests have a memorable experience, and it's incredibly rewarding to know that we succeeded in providing you with excellent service. We truly appreciate your kind words and are delighted to hear that you would choose Sivatel again if you return to Bangkok.Your satisfaction is our priority, and we look forward to the opportunity of welcoming you back for another fantastic stay in the future. If you have any specific preferences or requests for your next visit, please feel free to let us know in advance, and we'll do our best to make your stay even more enjoyable.Once again, thank you for choosing Sivatel, and we can't wait to have the pleasure of hosting you again.Best regards,

10/10 Excellent

Bernard, singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very spacious and clean suite. Service at the lobby, front desk (17th floor) and the restaurants are outstanding.
Stayed 3 nights in Nov 2023
Response from Sivatel Bangkok on 13 Nov 2023
Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you enjoyed your stay in our spacious and clean suite. Our team takes great pride in providing outstanding service, and it's wonderful to know that you had positive experiences with our staff at the lobby, front desk (17th floor), and the restaurants.We strive to create a welcoming and comfortable environment for our guests, and your kind words motivate us to continue delivering excellent service. If there's anything specific that stood out to you or any additional feedback you'd like to share, please feel free to let us know. We appreciate your support and hope to have the pleasure of hosting you again in the future.Safe travels!Best regards,

10/10 Excellent

CARL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Bangkok?
Amazing hotel. Great location and staff... Rooms are huge for the price, clean with a wonderful breakfast overlooking the pool. Probably the best Hotel in Bangkok...
Stayed 1 night in Nov 2023
Response from Sivatel Bangkok on 13 Nov 2023
Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had an amazing experience at our hotel.It's fantastic to know that you found our location convenient and our staff accommodating. We take pride in providing spacious and clean rooms at a great value, and we're delighted that you appreciated it. It's also fantastic to hear that you enjoyed our delicious breakfast with a view of the pool – we believe a good start to the day is essential.Your kind words about us being probably the best hotel in Bangkok truly warm our hearts. We strive to create a memorable and enjoyable stay for our guests, and your positive feedback motivates us to continue delivering exceptional service.We appreciate your recommendation and look forward to welcoming you back on your next visit to Bangkok.Warm regards,

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Sivatel Bangkok on 13 Nov 2023
Thank you so much for taking the time to leave us a fantastic 10/10 review! We're thrilled to hear that you had such a positive experience with us. It's always rewarding to know that our efforts to provide excellent service and a memorable stay have made a lasting impression on our guests.Your kind words mean a lot to us, and we truly appreciate your feedback. We hope to have the pleasure of welcoming you back in the future. If there's anything specific that stood out to you or any way we can further enhance your experience next time, please don't hesitate to let us know.Once again, thank you for choosing [Your Establishment] and for sharing your wonderful review.Best Regards,

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sivatel Bangkok on 9 Nov 2023
Thank you so much for your perfect score! We're thrilled to hear that you had such a fantastic experience. If you ever decide to visit us again, we'll be more than happy to provide you with another exceptional experience. Your feedback means a lot to us, and we truly appreciate your support.

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sivatel Bangkok on 9 Nov 2023
Thank you so much for your perfect score! We're thrilled to hear that you had such a fantastic experience. If you ever decide to visit us again, we'll be more than happy to provide you with another exceptional experience. Your feedback means a lot to us, and we truly appreciate your support.

10/10 Excellent

Shih Lin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sivatel Bangkok on 13 Nov 2023
Thank you so much for taking the time to leave us a fantastic 10/10 review! We're thrilled to hear that you had such a positive experience with us. It's always rewarding to know that our efforts to provide excellent service and a memorable stay have made a lasting impression on our guests.Your kind words mean a lot to us, and we truly appreciate your feedback. We hope to have the pleasure of welcoming you back in the future. If there's anything specific that stood out to you or any way we can further enhance your experience next time, please don't hesitate to let us know.Best Regards,

8/10 Good

Yin Ting Lincoln

Stayed 3 nights in Nov 2023
Response from Sivatel Bangkok on 13 Nov 2023
Thank you so much for taking the time to leave us a fantastic 8/10 review! We're thrilled to hear that you had such a positive experience with us. It's always rewarding to know that our efforts to provide excellent service and a memorable stay have made a lasting impression on our guests.Your kind words mean a lot to us, and we truly appreciate your feedback. We hope to have the pleasure of welcoming you back in the future. If there's anything specific that stood out to you or any way we can further enhance your experience next time, please don't hesitate to let us know.Best Regards,

10/10 Excellent

Harsimar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful and friendly
Stayed 5 nights in Nov 2023
Response from Sivatel Bangkok on 9 Nov 2023
Thank you so much for your kind words! We're thrilled to hear that our staff made your experience enjoyable. Providing excellent customer service is a top priority for us, and we're delighted to know that our team's helpful and friendly demeanor made a positive impact on your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. If you have any more comments or suggestions, please don't hesitate to share them with us. We're always here to make your visits exceptional.

10/10 Excellent

Ana Belen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are excellent; very friendly. Our flight was early morning and they even prepared sandwiches for us and that’s impressive.
Stayed 4 nights in Oct 2023
Response from Sivatel Bangkok on 9 Nov 2023
Thank you so much for taking the time to share your feedback about your recent stay with us. We're thrilled to hear that you had a positive experience with our staff, and we appreciate your kind words about their friendliness.It's always our goal to go above and beyond to make our guests feel welcome and comfortable, especially when it comes to early morning flights. We're delighted that you found our gesture of preparing sandwiches impressive. It's the little things that can make a big difference in our guests' overall experience.We hope your early morning flight went smoothly and that you arrived at your destination feeling well-prepared and satisfied. Should your travels bring you back to our area, we would be delighted to welcome you again. If you have any other comments or suggestions, please don't hesitate to reach out. Your feedback is valuable to us and helps us continually improve our services.Safe travels and warm regards,

10/10 Excellent

Shahad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2023
Response from Sivatel Bangkok on 9 Nov 2023
Thank you so much for your fantastic 5/5 rating! We are thrilled to hear that you had such a wonderful experience with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. If you have any additional feedback or suggestions, please don't hesitate to share them with us. We look forward to welcoming you back in the future and providing you with another outstanding experience. Thank you for choosing us!

8/10 Good

Sherriff

Liked: Cleanliness, staff & service, property conditions & facilities
Not overly satisfied
The breakfast spread was so so. Comfort of bed was a little too soft for my liking. I liked th e spacious of room which was generous. However the customer service overall was below average.
Stayed 5 nights in Oct 2023
Response from Sivatel Bangkok on 9 Nov 2023
Thank you for taking the time to share your feedback with us. We truly appreciate your valuable input as it helps us improve our services and provide a better experience for our guests.We're delighted to hear that you found the room spacious and generous, and we're sorry to hear that the breakfast spread and the comfort of the bed didn't fully meet your expectations. Your comments regarding the bed softness will be noted, and we will consider this when making any future adjustments to our accommodations.I apologize that you found our customer service to be below average during your stay. This is certainly not the level of service we strive to provide, and I assure you that we will be looking into the concerns you raised to ensure that we can make improvements and provide a more satisfactory experience for our guests.We value your feedback and hope you will consider staying with us again in the future. Your satisfaction is important to us, and we would like the opportunity to exceed your expectations on your next visit. Please do not hesitate to reach out to us directly if you have any further comments or concerns.Thank you for choosing to stay with us, and we look forward to the possibility of serving you better in the future.Sincerely,

8/10 Good

HO KWONG

Stayed 5 nights in Oct 2023
Response from Sivatel Bangkok on 30 Oct 2023
Thank you for taking the time to share your feedback with us. We are pleased to see that you had a positive experience during your stay, reflected by your score of 8 out of 10.We continually strive for excellence and always aim to provide the best service possible for our guests. Your feedback is invaluable in this endeavor. If there were specific areas where you felt we could improve, or if you have any additional comments, we would be truly grateful to hear them. This will assist us in further enhancing our offerings and guest experience in the future.Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back soon and aim to make your next visit even more delightful.Warm regards,