Sukhumvit Soi 18, Sukhumvit Road, Klongteoy, Bangkok, Bangkok
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 602 out of 1002 reviews" "
10 - Excellent
602
Rating 8 - Good. 290 out of 1002 reviews" "
8 - Good
290
Rating 6 - Okay. 77 out of 1002 reviews" "
6 - Okay
77
Rating 4 - Poor. 19 out of 1002 reviews" "
4 - Poor
19
Rating 2 - Terrible. 14 out of 1002 reviews" "
2 - Terrible
14
9.0/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
Phuc John Minh, Singapore
Travelled with family and small children, Travelled with group
Have stayed here many times. Great boutique hotel and always super friendly staff. Great location near Terminal 21 mall and the main Sukhumvit street.
Phuc John Minh
Stayed 2 nights in Apr 2024
Response from Nuit / Front Office Manager on 18 Apr 2024
Thank you for being a loyal guest! We're delighted to hear that you enjoy our boutique hotel and the friendly staff. We agree, our location near Terminal 21 mall and Sukhumvit street is fantastic. Looking forward to welcoming you back for another great stay
Very nice property tucked on a side street in the city, pleasant atmosphere and great friendly staff
Kenneth
Stayed 4 nights in Apr 2024
Response from Nuit / Front Office Manager on 18 Apr 2024
Thank you for your kind words! We're delighted you enjoyed our property's charm and the pleasant atmosphere created by our friendly staff. We hope to have the pleasure of welcoming you back soon.
We were only there for a few hours between flights. But when we arrived, Bombae the receptionist was not very welcoming and came off with an attitude. The room was clean and quiet. They had a mini fridge but you had to pay for everything in it. Overall it was ok for a short stay.
Kiera
Stayed 1 night in Apr 2024
Response from Nuit / Front Office Manager on 10 Apr 2024
Thank you for your feedback. We apologize for any inconvenience caused during your brief stay. Rest assured, we'll address the matter with her to ensure a more welcoming experience for our guests. We're glad you found the room clean and quiet. Your input is valuable, and we hope to welcome you again for a better experience.
This hotel is great: convenient, clean and friendly. The staff are all wonderful and Ming was super efficient and nice.
Herman
Stayed 2 nights in Apr 2024
Response from Nuit / Front Office Manager on 10 Apr 2024
Thank you for your positive feedback! We're delighted to hear that our staff and location met your expectations. We look forward to welcoming you back on your next visit.
The staff was amazing. Especially one of the Hostesses Ying! Thank you to all that made my 1st trip to Thailand / Bangkok, the greatest experience. 🙏
David Walter
Stayed 2 nights in Apr 2024
Response from Nuit / Front Office Manager on 10 Apr 2024
Thank you for your kind review! We're thrilled to hear that you enjoyed your stay with us and this will be passed to Ying and entire team. We appreciate your recommendation and look forward to welcoming you back again soon!
Not a good experience, we checked in late night and when we got to the room - the lights were turning on and off on us. Then the cards were not working and had to wait for 30mins to make sure everything was working again. Its although walking distant to a massage salon and main street. Staff were friendly. Overall, the building is old and don’t expect it to be top notch clean.
Rachelle
Stayed 1 night in Apr 2024
Response from Nuit / Front Office Manager on 7 Apr 2024
Thank you for sharing your experience with us. We apologize for the inconvenience you faced with the lights and key cards. Rest assured, we'll address these issues promptly. We appreciate your feedback and hope to have the opportunity to welcome you back for a better stay in the future.
Overall hotel is very good. It is in a quiet area but close to restaurants and shopping centers.
Larry
Stayed 1 night in Apr 2024
Response from Nuit / Front Office Manager on 4 Apr 2024
Thank you for your feedback! We're glad to hear that you found our hotel to be very good overall. We hope to welcome you back for another pleasant stay in the future!
They didn’t have my room ready 2pm after I had booked months in advance. It took two hours to get my room ready. That was my major complaint.
Jared
Stayed 3 nights in Mar 2024
Response from Nuit / Front Office Manager on 4 Apr 2024
Thank you for your feedback. We apologize for the inconvenience you experienced with the delay in getting your room ready upon arrival. Please rest assured that we are taking steps to address this issue and improve our check-in process. We hope to have the opportunity to welcome you back for a smoother experience in the future.
Every morning, passing through the reception, we were greeted by a warm smile from Ling which set us up for a great start of the day. The concierges, OUI and the other gentleman went out of their way to help us navigating through the city and places of interest. We were even given a complimentary ride by OUI upon leaving for the airport.
For this stay, I am sure I optimized the price to quality ratio thus happy with my choice.
Homayoun
Stayed 7 nights in Mar 2024
Response from Nuit / Front Office Manager on 2 Apr 2024
Thank you for your kind words! We hope to welcome you back soon!
Great location, near the train station. Tons of food options. Hotel was great: pool, roof top bar, excellent concierge service to coordinate taxis and tours. Staff was friendly. Would definitely stay here again.
victoria
Stayed 2 nights in Mar 2024
Response from Nuit / Front Office Manager on 2 Apr 2024
Thank you for your wonderful review! We're thrilled to hear that you enjoyed our convenient location, excellent amenities including the pool and rooftop bar, and our friendly staff. We look forward to welcoming you back on your next trip to the area!
The entire staff was friendly and accommodating. The rooms are very clean and spacious.
Aliette
Stayed 3 nights in Mar 2024
Response from Nuit / Front Office Manager on 2 Apr 2024
Thank you for your positive feedback! We're delighted to hear that you found our staff friendly and accommodating, and that you enjoyed our clean and spacious rooms. We hope to have the pleasure of welcoming you back soon!
Staff are super friendly and helpful. Excellent experience
Francois
Stayed 3 nights in Mar 2024
Response from Nuit / Front Office Manager on 2 Apr 2024
Thank you for your kind words! We're thrilled to hear that our staff made your experience excellent with their friendly and helpful service. We appreciate your feedback and hope to welcome you back soon!
The staff are very friendly. They always have a smile for everyone.
Dean
Stayed 4 nights in Mar 2024
Response from Nuit / Front Office Manager on 30 Mar 2024
Thank you for your kind words! We're delighted to hear that our staff made your stay memorable with their friendly demeanor and smiles. It's our pleasure to ensure your comfort and satisfaction throughout your time with us. We look forward to welcoming you back soon!
10/10 Excellent
Ammar
27 Mar 2024
Ammar
Stayed 4 nights in Mar 2024
Response from Nuit / Front Office Manager on 18 Apr 2024
Thank you for rating, Looking forward to welcoming you back for another great stay!
Close to Sukhumvit and some really good restaurants
Christine
Response from Nuit / Front Office Manager on 27 Mar 2024
Thank you for your wonderful review! We're delighted to hear that you enjoyed our hotel location. We hope to welcome you back again soon!
10/10 Excellent
CHUNG
26 Mar 2024
CHUNG
Stayed 2 nights in Mar 2024
Response from Nuit / Front Office Manager on 18 Apr 2024
Thank you for rating, Looking forward to welcoming you back for another great stay!
2/10 Terrible
Carolyn
26 Mar 2024
Carolyn
Stayed 2 nights in Mar 2024
Response from Nuit / Front Office Manager on 18 Apr 2024
Thank you for rating, Looking forward to welcoming you back with improved service.
8/10 Good
Lilian
23 Mar 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Overall our stay was ok, the room was a little dated, pretty clean but we have a bad experience with the shower. There is no way to adjust the temperature. It goes from very hot to cold on cycle and cannot be adjusted.
Other than that, we have no issue.
Lilian
Stayed 3 nights in Mar 2024
Response from Nuit / Front Office Manager on 24 Mar 2024
Thank you for sharing your experience. We apologize for the inconvenience with the shower temperature. We'll address the issue promptly. Hope to welcome you back for a better experience.
properties very convenient walking to terminal 21 is a little tired. Breakfast is very limited.
sam
Stayed 7 nights in Mar 2024
Response from Nuit / Front Office Manager on 18 Mar 2024
Thank you for sharing your experience. We appreciate your feedback regarding Terminal 21 and our breakfast options. We'll certainly take your comments into consideration as we strive to improve. We hope to welcome you back for an even better stay in the future.
I’ve stayed here 3 times over the last 8 years and it gets better and better every time. Location is absolutely perfect for just about every situation you would ever want to be in. I’m a 33 year old male who likes a lot of variety and this is always my go to spot. Thanks Park Plaza!
Joseph
Stayed 3 nights in Mar 2024
Response from Nuit / Front Office Manager on 18 Mar 2024
Thank you for your patronage. We're delighted to hear that you've enjoyed your stays with us over the years and that our location has been perfect for your needs. It's always a pleasure to welcome back returning guests like yourself, and we look forward to hosting you again soon!
The front desk and concierge provided excellent service. Hotel is very conveniently located to everything. We had a water leak late at night on last day of our stay and I contacted the front desk and immediately they gave us a new room and helped us move all our stuff to our new room and ensured we were taken care of. Will definitely stay again.
Jennie
Stayed 6 nights in Feb 2024
Response from Nuit / Front Office Manager on 18 Mar 2024
Thank you for your kind words! We're thrilled to hear that you had a wonderful experience with our front desk and concierge teams, and that our hotel's location suited your needs perfectly. While we apologize for the inconvenience caused by the water leak, we're glad our staff swiftly resolved the issue and ensured your comfort. It would be our pleasure to welcome you back for another enjoyable stay in the future!
Overall the hotel is good. The only suggestion for improvement is to make the rooms a little cooler at night. The air conditioning is centrally controlled. Recommend that the air con temperature is set to a cooler temperature.
Larry
Stayed 5 nights in Mar 2024
Response from Nuit / Front Office Manager on 13 Mar 2024
Thank you for your review! We're glad you enjoyed your overall stay with us. We'll certainly take your feedback about the room temperature into consideration to ensure a more comfortable experience for our guests. We hope to welcome you back soon!
Beautiful little boutique hotel. Safe friendly area. 5 minutes downtown walking distance. Staff very friendly.
Hotel massage ladies amazing.
Mr Tony the private driver wonderful.
Brenda
Stayed 2 nights in Feb 2024
Response from Nuit / Front Office Manager on 13 Mar 2024
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay at our boutique hotel and found our location safe and friendly. We appreciate your feedback and hope to welcome you back soon!
Response from Nuit / Front Office Manager on 22 Feb 2024
Thank you for your kind words, and we look forward to welcoming you back to Park Plaza Hotel for another memorable stay whenever your travels bring you back to Bangkok.
Nice quiet Soi. 3 great restaurants within 1minute walk. P’s Kitchen and Palm 18 right next door are both great. Great staff, super helpful. Pool is legit in the morning.
Michael
Stayed 2 nights in Feb 2024
Response from Nuit / Front Office Manager on 22 Feb 2024
Thank you for sharing your feedback with us! We are delighted to hear that you enjoyed your stay at our hotel. It's fantastic to know that you found our location on a quiet Soi to be peaceful and convenient. We're glad you were able to explore and enjoy the nearby restaurant. We hope to welcome you back for another enjoyable stay soon!
Response from Nuit / Front Office Manager on 22 Feb 2024
Thank you so much for taking the time to share your experience with us. We're delighted to hear that you found our location convenient and that you appreciated our well-maintained facilities and friendly staff. If your travels bring you back to Bangkok, we would be honored to welcome you again for another great stay.
Thank you thank you thank you for changing the music at the pool! For someone who frequents the Park Plaza (almost once a month) I could literally sing all the songs by heart! Hahahaha! I love the Park Plaza! Stayed there about 25 times and will always stay there when I go to BKK. Excellent food around the hotel and make sure to go to Dao for a massage!
Lindsay
Stayed 3 nights in Feb 2024
Response from Nuit / Front Office Manager on 19 Feb 2024
Thank you so much for your enthusiastic feedback! We're thrilled to hear that you've had such a positive experience with us and that you continue to choose Park Plaza for your stays in Bangkok. We'll be sure to pass along your kind words to our team, and we look forward to welcoming you back.
Response from Nuit / Front Office Manager on 13 Feb 2024
Thank you for your wonderful review and for choosing to stay with us. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!
Response from Nuit / Front Office Manager on 11 Feb 2024
Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed excellent service during your stay with us and that our proximity to shopping facilities added to your overall experience. We value your feedback and hope to have the pleasure of welcoming you back in the future.
Very close to train stations with a mall with great dining options nearby.
Walther Jonas Berces
Stayed 8 nights in Jan 2024
Response from Nuit / Front Office Manager on 13 Feb 2024
We are thrilled to hear that you enjoyed our superb location. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!
Response from Nuit / Front Office Manager on 11 Feb 2024
Thank you for sharing your feedback following your recent stay with us. We're pleased to hear that you found our good service and hotel modern, clean. We hope to have the opportunity to welcome you back for a more seamless experience in the future.
I liked the location of the hotel and of course the great service the staff has. From reception to conceige
Carolyn
Stayed 3 nights in Feb 2024
Response from Nuit / Front Office Manager on 13 Feb 2024
Thank you for taking the time to share your feedback! We're thrilled to hear that you had a great experience during your stay. We look forward to welcoming you back soon!