Outdoor pool, pool umbrellas, pool loungers

Reviews of PARK PLAZA BANGKOK SOI 18

4 out of 5
PARK PLAZA BANGKOK SOI 18
Sukhumvit Soi 18, Sukhumvit Road, Klongteoy, Bangkok, Bangkok

Reviews

9.0

Wonderful

Rating 10 - Excellent. 602 out of 1002 reviews" "
Rating 8 - Good. 290 out of 1002 reviews" "
Rating 6 - Okay. 77 out of 1002 reviews" "
Rating 4 - Poor. 19 out of 1002 reviews" "
Rating 2 - Terrible. 14 out of 1002 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Phuc John Minh, Singapore

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here many times. Great boutique hotel and always super friendly staff. Great location near Terminal 21 mall and the main Sukhumvit street.
Stayed 2 nights in Apr 2024
Response from Nuit / Front Office Manager on 18 Apr 2024
Thank you for being a loyal guest! We're delighted to hear that you enjoy our boutique hotel and the friendly staff. We agree, our location near Terminal 21 mall and Sukhumvit street is fantastic. Looking forward to welcoming you back for another great stay

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property tucked on a side street in the city, pleasant atmosphere and great friendly staff
Stayed 4 nights in Apr 2024
Response from Nuit / Front Office Manager on 18 Apr 2024
Thank you for your kind words! We're delighted you enjoyed our property's charm and the pleasant atmosphere created by our friendly staff. We hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Qaizar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, rooms and amazing staff
Stayed 1 night in Apr 2024
Response from Nuit / Front Office Manager on 18 Apr 2024
Thank you for your kind words! We hope to have the pleasure of welcoming you back soon!"

10/10 Excellent

Michael, Crestview

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful.
Stayed 3 nights in Apr 2024
Response from Nuit / Front Office Manager on 13 Apr 2024
Appreciate your positive review! Glad you found our service friendly and enjoyed your comfortable stay with us.

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Nuit / Front Office Manager on 13 Apr 2024
Thank you for feedback, hope to welcome you back for another enjoyable stay.

6/10 Okay

Kiera

Travelled with group
Liked: Cleanliness, property conditions & facilities
We were only there for a few hours between flights. But when we arrived, Bombae the receptionist was not very welcoming and came off with an attitude. The room was clean and quiet. They had a mini fridge but you had to pay for everything in it. Overall it was ok for a short stay.
Stayed 1 night in Apr 2024
Response from Nuit / Front Office Manager on 10 Apr 2024
Thank you for your feedback. We apologize for any inconvenience caused during your brief stay. Rest assured, we'll address the matter with her to ensure a more welcoming experience for our guests. We're glad you found the room clean and quiet. Your input is valuable, and we hope to welcome you again for a better experience.

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great: convenient, clean and friendly. The staff are all wonderful and Ming was super efficient and nice.
Stayed 2 nights in Apr 2024
Response from Nuit / Front Office Manager on 10 Apr 2024
Thank you for your positive feedback! We're delighted to hear that our staff and location met your expectations. We look forward to welcoming you back on your next visit.

10/10 Excellent

David Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Especially one of the Hostesses Ying! Thank you to all that made my 1st trip to Thailand / Bangkok, the greatest experience. 🙏
Stayed 2 nights in Apr 2024
Response from Nuit / Front Office Manager on 10 Apr 2024
Thank you for your kind review! We're thrilled to hear that you enjoyed your stay with us and this will be passed to Ying and entire team. We appreciate your recommendation and look forward to welcoming you back again soon!

10/10 Excellent

Lindsay, Waukesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best concierge team! Oui, Brian, Antonio, Paen, and Sek are the best!!! See you in October!
Stayed 3 nights in Apr 2024
Response from Nuit / Front Office Manager on 10 Apr 2024
Thank you for your kind words! This will be passed to Concierge team. Have a lovely day and see you in October.

4/10 Poor

Rachelle

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not a good experience, we checked in late night and when we got to the room - the lights were turning on and off on us. Then the cards were not working and had to wait for 30mins to make sure everything was working again. Its although walking distant to a massage salon and main street. Staff were friendly. Overall, the building is old and don’t expect it to be top notch clean.
Stayed 1 night in Apr 2024
Response from Nuit / Front Office Manager on 7 Apr 2024
Thank you for sharing your experience with us. We apologize for the inconvenience you faced with the lights and key cards. Rest assured, we'll address these issues promptly. We appreciate your feedback and hope to have the opportunity to welcome you back for a better stay in the future.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall hotel is very good. It is in a quiet area but close to restaurants and shopping centers.
Stayed 1 night in Apr 2024
Response from Nuit / Front Office Manager on 4 Apr 2024
Thank you for your feedback! We're glad to hear that you found our hotel to be very good overall. We hope to welcome you back for another pleasant stay in the future!

10/10 Excellent

Michelle, Dartford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel & great staff - Would highly reccommend 😊
Stayed 2 nights in Feb 2024
Response from Nuit / Front Office Manager on 4 Apr 2024
Thank you for your lovely review! We hope to welcome you back again soon!

6/10 Okay

Jared, Lawndale

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t have my room ready 2pm after I had booked months in advance. It took two hours to get my room ready. That was my major complaint.
Stayed 3 nights in Mar 2024
Response from Nuit / Front Office Manager on 4 Apr 2024
Thank you for your feedback. We apologize for the inconvenience you experienced with the delay in getting your room ready upon arrival. Please rest assured that we are taking steps to address this issue and improve our check-in process. We hope to have the opportunity to welcome you back for a smoother experience in the future.

10/10 Excellent

Homayoun, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every morning, passing through the reception, we were greeted by a warm smile from Ling which set us up for a great start of the day. The concierges, OUI and the other gentleman went out of their way to help us navigating through the city and places of interest. We were even given a complimentary ride by OUI upon leaving for the airport. For this stay, I am sure I optimized the price to quality ratio thus happy with my choice.
Stayed 7 nights in Mar 2024
Response from Nuit / Front Office Manager on 2 Apr 2024
Thank you for your kind words! We hope to welcome you back soon!

10/10 Excellent

victoria, orange park

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near the train station. Tons of food options. Hotel was great: pool, roof top bar, excellent concierge service to coordinate taxis and tours. Staff was friendly. Would definitely stay here again.
Stayed 2 nights in Mar 2024
Response from Nuit / Front Office Manager on 2 Apr 2024
Thank you for your wonderful review! We're thrilled to hear that you enjoyed our convenient location, excellent amenities including the pool and rooftop bar, and our friendly staff. We look forward to welcoming you back on your next trip to the area!

10/10 Excellent

Aliette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was friendly and accommodating. The rooms are very clean and spacious.
Stayed 3 nights in Mar 2024
Response from Nuit / Front Office Manager on 2 Apr 2024
Thank you for your positive feedback! We're delighted to hear that you found our staff friendly and accommodating, and that you enjoyed our clean and spacious rooms. We hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super friendly and helpful. Excellent experience
Stayed 3 nights in Mar 2024
Response from Nuit / Front Office Manager on 2 Apr 2024
Thank you for your kind words! We're thrilled to hear that our staff made your experience excellent with their friendly and helpful service. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Dean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly. They always have a smile for everyone.
Stayed 4 nights in Mar 2024
Response from Nuit / Front Office Manager on 30 Mar 2024
Thank you for your kind words! We're delighted to hear that our staff made your stay memorable with their friendly demeanor and smiles. It's our pleasure to ensure your comfort and satisfaction throughout your time with us. We look forward to welcoming you back soon!

10/10 Excellent

Ammar

Stayed 4 nights in Mar 2024
Response from Nuit / Front Office Manager on 18 Apr 2024
Thank you for rating, Looking forward to welcoming you back for another great stay!

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Sukhumvit and some really good restaurants
Response from Nuit / Front Office Manager on 27 Mar 2024
Thank you for your wonderful review! We're delighted to hear that you enjoyed our hotel location. We hope to welcome you back again soon!

10/10 Excellent

CHUNG

Stayed 2 nights in Mar 2024
Response from Nuit / Front Office Manager on 18 Apr 2024
Thank you for rating, Looking forward to welcoming you back for another great stay!

2/10 Terrible

Carolyn

Stayed 2 nights in Mar 2024
Response from Nuit / Front Office Manager on 18 Apr 2024
Thank you for rating, Looking forward to welcoming you back with improved service.

8/10 Good

Lilian

Liked: Staff & service
Disliked: Property conditions & facilities
Overall our stay was ok, the room was a little dated, pretty clean but we have a bad experience with the shower. There is no way to adjust the temperature. It goes from very hot to cold on cycle and cannot be adjusted. Other than that, we have no issue.
Stayed 3 nights in Mar 2024
Response from Nuit / Front Office Manager on 24 Mar 2024
Thank you for sharing your experience. We apologize for the inconvenience with the shower temperature. We'll address the issue promptly. Hope to welcome you back for a better experience.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were very helpful and friendly.
Stayed 2 nights in Mar 2024
Response from Nuit / Front Office Manager on 24 Mar 2024
Thank you for sharing your wonderful experience! We look forward to welcoming you back for another great stay!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Nuit/ Front Office Manager on 18 Mar 2024
Thank you for rating, we look forward to welcoming you again.

6/10 Okay

sam

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
properties very convenient walking to terminal 21 is a little tired. Breakfast is very limited.
Stayed 7 nights in Mar 2024
Response from Nuit / Front Office Manager on 18 Mar 2024
Thank you for sharing your experience. We appreciate your feedback regarding Terminal 21 and our breakfast options. We'll certainly take your comments into consideration as we strive to improve. We hope to welcome you back for an even better stay in the future.

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed here 3 times over the last 8 years and it gets better and better every time. Location is absolutely perfect for just about every situation you would ever want to be in. I’m a 33 year old male who likes a lot of variety and this is always my go to spot. Thanks Park Plaza!
Stayed 3 nights in Mar 2024
Response from Nuit / Front Office Manager on 18 Mar 2024
Thank you for your patronage. We're delighted to hear that you've enjoyed your stays with us over the years and that our location has been perfect for your needs. It's always a pleasure to welcome back returning guests like yourself, and we look forward to hosting you again soon!

10/10 Excellent

Atif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Convenient location and friendly staff
Stayed 2 nights in Feb 2024
Response from Nuit / Front Office Manager on 13 Mar 2024
Thank you for your review! We're delighted you enjoyed our great location, and friendly staff. We hope to welcome you back again soon!

10/10 Excellent

Jennie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and concierge provided excellent service. Hotel is very conveniently located to everything. We had a water leak late at night on last day of our stay and I contacted the front desk and immediately they gave us a new room and helped us move all our stuff to our new room and ensured we were taken care of. Will definitely stay again.
Stayed 6 nights in Feb 2024
Response from Nuit / Front Office Manager on 18 Mar 2024
Thank you for your kind words! We're thrilled to hear that you had a wonderful experience with our front desk and concierge teams, and that our hotel's location suited your needs perfectly. While we apologize for the inconvenience caused by the water leak, we're glad our staff swiftly resolved the issue and ensured your comfort. It would be our pleasure to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Lindsay, Waukesha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent as always! See you in a month!
Stayed 4 nights in Mar 2024
Response from Nuit / Front Office Manager on 18 Mar 2024
Thank you for your kind words! Welcome back for another enjoyable stay in next month!

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel is good. The only suggestion for improvement is to make the rooms a little cooler at night. The air conditioning is centrally controlled. Recommend that the air con temperature is set to a cooler temperature.
Stayed 5 nights in Mar 2024
Response from Nuit / Front Office Manager on 13 Mar 2024
Thank you for your review! We're glad you enjoyed your overall stay with us. We'll certainly take your feedback about the room temperature into consideration to ensure a more comfortable experience for our guests. We hope to welcome you back soon!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Nuit/ Front Office Manager on 11 Mar 2024
Thank you for feedback, we look forward to welcoming you back.

10/10 Excellent

Steven Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located. Ideal base.
Stayed 9 nights in Jan 2024
Response from Nuit/ Front Office Manager on 13 Mar 2024
Thank you for feedback, we look forward to welcoming you again.

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little boutique hotel. Safe friendly area. 5 minutes downtown walking distance. Staff very friendly. Hotel massage ladies amazing. Mr Tony the private driver wonderful.
Stayed 2 nights in Feb 2024
Response from Nuit / Front Office Manager on 13 Mar 2024
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay at our boutique hotel and found our location safe and friendly. We appreciate your feedback and hope to welcome you back soon!

8/10 Good

ALUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Excellent breakfast and nice pool.
Stayed 1 night in Feb 2024
Response from Nuit / Front Office Manager on 13 Mar 2024
Thank you for your review! We're glad you enjoyed stay. We hope to welcome you back soon!

10/10 Excellent

Gary

Stayed 4 nights in Feb 2024
Response from Nuit/ Front Office Manager on 5 Mar 2024
Thank you for rating. We look forward to welcoming you again.

8/10 Good

Rondal

Stayed 2 nights in Feb 2024
Response from Nuit / Front Office Manager on 22 Mar 2024
Thank you for rating.

10/10 Excellent

Scott

Stayed 2 nights in Feb 2024
Response from Nuit / Front Office Manager on 22 Mar 2024
Thank you for rating.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Nuit / Front Office Manager on 26 Feb 2024
Thank you for rating, we look forward to welcoming you again.

10/10 Excellent

ALIDA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel
Stayed 3 nights in Feb 2024
Response from Nuit / Front Office Manager on 22 Feb 2024
Thank you for your kind words, and we look forward to welcoming you back to Park Plaza Hotel for another memorable stay whenever your travels bring you back to Bangkok.

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet Soi. 3 great restaurants within 1minute walk. P’s Kitchen and Palm 18 right next door are both great. Great staff, super helpful. Pool is legit in the morning.
Stayed 2 nights in Feb 2024
Response from Nuit / Front Office Manager on 22 Feb 2024
Thank you for sharing your feedback with us! We are delighted to hear that you enjoyed your stay at our hotel. It's fantastic to know that you found our location on a quiet Soi to be peaceful and convenient. We're glad you were able to explore and enjoy the nearby restaurant. We hope to welcome you back for another enjoyable stay soon!

8/10 Good

Navin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Well maintained and friendly staff
Stayed 1 night in Feb 2024
Response from Nuit / Front Office Manager on 22 Feb 2024
Thank you so much for taking the time to share your experience with us. We're delighted to hear that you found our location convenient and that you appreciated our well-maintained facilities and friendly staff. If your travels bring you back to Bangkok, we would be honored to welcome you again for another great stay.

10/10 Excellent

Lindsay, Waukesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you thank you thank you for changing the music at the pool! For someone who frequents the Park Plaza (almost once a month) I could literally sing all the songs by heart! Hahahaha! I love the Park Plaza! Stayed there about 25 times and will always stay there when I go to BKK. Excellent food around the hotel and make sure to go to Dao for a massage!
Stayed 3 nights in Feb 2024
Response from Nuit / Front Office Manager on 19 Feb 2024
Thank you so much for your enthusiastic feedback! We're thrilled to hear that you've had such a positive experience with us and that you continue to choose Park Plaza for your stays in Bangkok. We'll be sure to pass along your kind words to our team, and we look forward to welcoming you back.

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Property . Great Location.
Stayed 2 nights in Feb 2024
Response from Nuit / Front Office Manager on 19 Feb 2024
We are glad that you found our hotel at the good location, we look forward to welcoming you again.

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and a great location
Stayed 4 nights in Feb 2024
Response from Nuit / Front Office Manager on 13 Feb 2024
Thank you for your wonderful review and for choosing to stay with us. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!

10/10 Excellent

Quay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, close to shopping.
Stayed 3 nights in Feb 2024
Response from Nuit / Front Office Manager on 11 Feb 2024
Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed excellent service during your stay with us and that our proximity to shopping facilities added to your overall experience. We value your feedback and hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Walther Jonas Berces, Carson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to train stations with a mall with great dining options nearby.
Stayed 8 nights in Jan 2024
Response from Nuit / Front Office Manager on 13 Feb 2024
We are thrilled to hear that you enjoyed our superb location. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

8/10 Good

Veli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nuit / Front Office Manager on 11 Feb 2024
Thank you for rating, we look forward to welcoming you again.

8/10 Good

Veli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
modern , clean, great service
Stayed 2 nights in Feb 2024
Response from Nuit / Front Office Manager on 11 Feb 2024
Thank you for sharing your feedback following your recent stay with us. We're pleased to hear that you found our good service and hotel modern, clean. We hope to have the opportunity to welcome you back for a more seamless experience in the future.

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location of the hotel and of course the great service the staff has. From reception to conceige
Stayed 3 nights in Feb 2024
Response from Nuit / Front Office Manager on 13 Feb 2024
Thank you for taking the time to share your feedback! We're thrilled to hear that you had a great experience during your stay. We look forward to welcoming you back soon!