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Reviews of New Siam I

2.5 out of 5
New Siam I
21 Chanasongkram Alley, Chanasongkram, Phranakorn, Bangkok

Reviews

7.0

Good

Rating 10 - Excellent. 15 out of 138 reviews" "
Rating 8 - Good. 57 out of 138 reviews" "
Rating 6 - Okay. 48 out of 138 reviews" "
Rating 4 - Poor. 15 out of 138 reviews" "
Rating 2 - Terrible. 3 out of 138 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my BKK favourites, at an unbeatable price!
We love this place! The staff are excellent, very helpful and nice. We stay in the private room with A/C - my fiancé likes his A/C, haha - and the room is quite nice. The room is clean and cools off quickly, the shower is a bit lacking in water pressure but it does have an electric water heater. The beds are large and comfortable. It is very near Soi Rambuttri, which eventually runs parallel to the infamous Khao San road, so you are very close to all the action (maybe 5 minute walk) but it’s far enough away that at night it is quiet and easy to get some rest. We usually eat street food instead of restaurant food, but we have eaten in the hotel restaurant a few times and the food was always good (and they make great coffee). I have tried out a few guest houses in the area and we always come back to New Siam, and if you want a bit more luxury the New Siam group has a few more hotels in the area to fit any budget (one also has a pool, and if you stay at one that doesn’t, they let you use it for a small fee).
Stayed 3 nights in Feb 2020
Response from Pattanapong N. on 3 Mar 2020
Thank you very much for your generous compliment and excellent rating. We are delighted to learn that you had thoroughly enjoyed our prime location, facilities, and high service standard. I will be sure to share your kind comment with my entire team and we all look forward to an opportunity of welcoming you to our Hotel again on your next visit to Bangkok.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bangkok
Reliable and clean hotel in a good location
Stayed 2 nights in Jan 2020
Response from Manaschaya P on 13 Jan 2020
Dear Sir/Madame, Thank you for your reviews and if there is anything, we should improve then please feel free to recommend us. We are hope to welcome you next time. Regards, newsiam.net

6/10 Okay

Matic

Ok stay
The service was nice, they have great food too. The bed was super hard tho, he bathroom/toilet was a bit of a mess and only one power soclet in the room. The location is good and so is the price.
Stayed 1 night in Dec 2019
Response from dotty on 7 Dec 2019
Dear Value Customer, Thank you for choose to stayed with us and if there is anything we need to improve then please feel free to let us know it for a better service. Regards, New Siam Guesthouse

8/10 Good

KiKi, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay one or a couple of nights. The staff was polite and helpful. The rooms are basic, but clean. I appreciated that the shower had a curtain. The restaurant was nice.
Stayed 1 night in Nov 2019
Response from Manaschaya P on 7 Nov 2019
Dear Valued customer, Thank you so much for your feedback we are appreciate of that and if there is anything we should improve please feel free to inform us. We hope to welcoming you again. Regards, Reservation team New Siam I Guesthouse

8/10 Good

Verified traveller

They let people smoke in common areas, disgusting
Basic guesthouse in a good area. Food and beer in the restaurant is pretty pricey when comparing nearby restaurants. Common areas were kept pretty clean. I found it disgusting that they let people smoke in the common areas by the bathrooms and balconies of the place.
Stayed 4 nights in Apr 2019
Response from Ms. Rawinunt S. on 30 Apr 2019
Dear Value Customer, Thank you for choose to stayed with us and we are really sorry for this happening, normally we having the signboard "NON-Smoking" in the restaurant areas but anyway we have informed to all staff at New Siam I Guesthouse to take care of this after your complained. Thank you very much to let us know and we are hope to welcome you next chance. Regards, Reservation Department New Siam Guesthouse

8/10 Good

Michael D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A basic nights sleep
My go to economy accommodation I’m Bangkok - Khao San Road. Not fancy - just a basic bed in clean guesthouse
Stayed 2 nights in Dec 2018
Response from Rawinunt S. on 24 Jan 2019
Dear Value Customer, Thank you for choose to stayed with us and if there is anything we need to improve then please feel free to let us know it for a better service. Regards, New Siam Guesthouse

4/10 Poor

Guillaume, Brighton. Uk

Liked: Staff & service
Disliked: Room comfort
Nice location. Add a room with just a fan, and it was about 30c with the fan on max and the window open. The bed are old spring matters and it's was like to sleep on a nail bed. The share shower and toilet are clean. Good all-round except for sleeping.
Stayed 7 nights in Oct 2018
Response from Rawinunt S. on 23 Dec 2018
Dear Value Customer, Thank you for choose to stayed with us and if there is anything we need to improve then please feel free to let us know it for a better service. Regards, New Siam Guesthouse

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Close to tourist area
I have been staying at this guest house for the past 8 years and will continue to do so. It is important to remember it is a guest house not a hotel. Common areas are cleaned on a daily basis and are clean. As stays are short you are responsible for the mess you make in your own room. If you are clean there shouldnt be much. If you choose to eat i your room that is your responsibility. On that basis this guest house offers a good standard of cleanliness, and decent basic amenities, food drink etc at a reasonable price and is good value for money. It is close to the main tourist road and most of the tourist attractions are easily accessible. I was recommended to this guest house by a friend and have recommended it to friends. If you want a room with ensuite and aircon this must be the cheapest option, in Bangkok. I regularly eat in their cafe/bar area and find the food satisfying at a reasonable price.
Stayed 5 nights in Sep 2018
Response from Rawinunt S. on 27 Sept 2018
Dear Value Customer, Thank you for choose to stayed with us and if there is anything we need to improve then please feel free to let us know it for a better service. Regards, New Siam Guesthouse

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2018
Response from Ms. Kaew [RSVN MNG] on 18 Jul 2018
Dear Value Customer, Thank you very much for your feedback and we will try to improve our service to be better. Regards, New Siam Guesthouse

8/10 Good

Manon

Liked: Cleanliness, property conditions & facilities, room comfort
Totally recommend
Nice stay at this hostel. Clean, comfy bed, fan worked perfect.. nothing bad to say! And the location is just perfect, a few minutes walk to Khaosan road and plenty of street food! Good quality for such cheap price. Will stay there again !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good Location. Hotel is good value for money and offers other services like laundry etc.
Stayed 1 night in Apr 2018

8/10 Good

Verified traveller

Disliked: Property conditions & facilities
It easy to go to Khaosan
It’s really small and so old but it’s convenient to go to Khaosan
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Staff & service
Decent hotel for price and location
Facilities little old. Good location. And decent for cost
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

Disliked: Staff & service
Good place. Air conditioner didn't work. Noisy at night. When checking out the staff behind the counter was very rude.
Stayed 3 nights in Dec 2017

8/10 Good

Mike, Davis, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a comforting stay
Totally happy with my 3 nights. I stay here multiple times every trip Thailand. Clean, simple and cheap. Economy accommodation.
Stayed 3 nights in Nov 2017

8/10 Good

Mike, Davis, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean, very basic room.
a place to sleep
Stayed 3 nights in Oct 2017

6/10 Okay

Ranjith

Liked: Cleanliness, property conditions & facilities, room comfort
our stay in New Siam 1
Everything was average
Stayed 3 nights in Oct 2017

6/10 Okay

Ranjith

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff was poorly informed. There was going to be a closure of roads around the hotel for four days in commemeration of the king's tenth death anniversary and associated activities. The staff just simply kept on saying that they were not sure whether I'll be able to get a taxi to the airport in time or not. They weren't in a position to let us know of any alternative arrangements like moving into a more convenient location so that we could have reached the airport in time. I had to do the searching for a hotel all by myself then arrange for a taxi ( which were already getting scarce due to the upcoming celebrations) and move to a new hotel close to the airport. Overall very poor show on the part of the hotel staff who didn't seem to take any responsibility in seeing that their clients get to their destination hassle free. One staff member even told me " As a tourist you should have checked the conditions before you came here " . So I had to give her a little bit of my mind.
Stayed 1 night in Oct 2017

10/10 Excellent

Jesse Myl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

8/10 Good

Henni

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice place To stay
We stayed in New siam guesthouse for 4 nights. Guesthouse is located In very nice area, close To the kaosan road and a lot of local busses goes Right next To the guesthouse. The room was quite nice, a little bit Hot because the aircondition wasnt that great. Only thing that bothered us was the little lizards In the bathroom.
Stayed 4 nights in May 2017

8/10 Good

Bo, S

Liked: Property conditions & facilities, room comfort
Good location and price for a budget traveller
Clean basic room. Had to upgrade to ac as the fan is a little weak and the air doesn't flow out of the room. Otherwise excellent.

6/10 Okay

Angela, UK

Disliked: Cleanliness, property conditions & facilities
Good location but dated
Hotel is in a good location in Banglamphu but is definitely dated and needs updating. The Ebookers price was more than the walk in price which is always annoying. Why use a booking agent if you can get it cheaper by going direct! For the ebookers price there are better options in the area, although the walk in price is more reasonable and reflects the quality of the hotel. The tour agent at the front is very unhelpful. We asked to book a van to the airport and he said there weren't any! Rubbish, we booked next door. Yes I would mention it to a friend if they paid direct and were looking for a place to stay when the area is busy.

8/10 Good

Veronika

8/10 Good

Paul, Poland

Liked: Cleanliness, staff & service, room comfort
Nice hotel
Nice hotel with clean rooms. Minute walk from Chao Phraya Boat and very close to Khao San Rd.

6/10 Okay

kemal volkan

Liked: Staff & service
Nice and exaptable
Close to khoasan road 4-5 min. Walking. Helpfull reception.i was ok for budget staying. Would recomend.

8/10 Good

Michael D, Davis, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite for basic accommodations
Been staying here on numerous travels spanning 17 years. Safe, clean, affordable. STAFF IS THE BEST

8/10 Good

Tito, New York City

Liked: Staff & service
Affordable clean place in the center khaosan Rd.
nice location to begin with, clean room, friendly and helpful staff.

6/10 Okay

EMly, Singapore

Liked: Staff & service
Friendly environment

8/10 Good

Meagan, Saint Paul, MN

Liked: Room comfort
Disliked: Cleanliness, staff & service
Decent hotel with good food
Overall the room was fairly good. Air conditioning was very welcome after the heat of Bangkok and it was nice to have a warm shower in the morning (not a given in Thailand!). The shower curtain had some mold growing which is why I gave the cleanliness a lower rating. The staff was not overly friendly the night I checked in but the front desk staff the next morning was better. The breakfast was priced fairly reasonably- I opted for a lunch meal as my breakfast which was a better value. The mango smoothie was delicious! The room key was a regular lock/key not electronic so I didn't feel as secure especially because there was no dead bolt etc. I think this would be a good neighborhood/hotel for groups but not solo travelers. The location was fairly close to several tourist attractions which was a perk (within walking distance)!

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

10/10 Excellent

Michael D, Davism CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite for economy guesthouse accommodation
I always stay at New Siam. Guesthouse I is great fir basic accommodations in a safe, secure and clean rooms. The lication is central for Kao San Road but on the quiet side of the area.

10/10 Excellent

Michael D, Davis, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect economy guesthouse
I have been staying at New Siam I over a 17 year span. Very basic accommodations at a great price. Many of the other economy guesthouses in this area can feel unsafe due to some of the other guests. You always feel safe and secure at New Siam I. Rooms are very basic, you get a bed with clean sheets. Staff really tries to answer your questions and assist you. Perfect location in the Koh San Road area.

6/10 Okay

Christian

Liked: Cleanliness
Disliked: Room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hostel in the city center
The rooms are spacious and bright.The hostel was clean and central. I like the garden also.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
No towels, no toilet paper, not even a blanket. Very unfriendly staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

hekookeh, Austria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and clean..
The location is wonderful, 5 min to the phra arthit river station at the chao phrase. From there you can go to many sights by boat. Hotel is perfect clean, also the shared bathrooms and toilettes have been cleaned many times a day.

8/10 Good

Ruben, Palma

Liked: Cleanliness, room comfort
Enough for that cheap price
Nice and really Cheap.

10/10 Excellent

Serah, NZ

Liked: Cleanliness, property conditions & facilities
Fantastic hostel close to Khao San road
Stayed for a week & this has got to be one of the best places I have stayed in, the room gets a bit too hot with just the fan room so I suggest getting an aircon other than that fantastic place to stay. Just 5 mins walk to Khao San and grand palace , a lot of things to do and people to meet.

8/10 Good

keiran, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
For the price i paid I was plesantly surprised by the friendly staff and clean room. Great value for the centre of the busy area of Khao San Road

6/10 Okay

Alice, france

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good place for a few days
Good location, clean, nice price. It could be friendlier but nice place to discover bangkok. Close to the pier to take the boat to visit main monuments...5 min walking from kaosan...

8/10 Good

lisbeth, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean, safe, unthai
very good place to be ill, cept if they put you on the 5th floor. Gai smiles, otherwise not many smiling faces. but it was FULL and they work hard. very clean and very safe. One can always step outside into Thai land. For me I appreciate a farang ville. I never had to give a second thought to any lack of security and the guests there are of such a variety one could just stay there. The guy at the travel desk must have a taxi...

6/10 Okay

Verified traveller

Good location
Nice hotel. No common area in which you can bring your own food. You will pay for every extra services, like wifi, laundry...

6/10 Okay

Roxana, Miami

Liked: Cleanliness, staff & service
Great for budget travelers who don't mind hookers
The hotel was average. There was a receptionist 24 hours and a late check in wasn't a problem. It is hard to find but the hotel gives you a business card with a map on the back that you can show the tuktuk or taxi. It was great because you could get food and drinks at any time but you do see hookers but they only bother men which worked to our advantage. The room had AC and a private bathroom. Everything was pretty clean only downfall is that when you remove the key all the electricity shuts off so everything melted and nothing charged and the room was hit by the time we came back. There's no view but for the price you really can't beat it.

10/10 Excellent

philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tres bon rapport Ualite prix
Hotel bien situe, simple, propre
Stayed 2 nights in Feb 2020
Response from Pattanapong N. on 5 Mar 2020
Thank you very much for your generous compliment and excellent rating. We are delighted to learn that you had thoroughly enjoyed our prime location and everything. I will be sure to share your kind comment with my entire team and we all look forward to an opportunity of welcoming you to our Hotel again on your next visit to Bangkok. Regards,

4/10 Poor

CARMEN GLORIA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mala atencion
Lo bueno de este hotel es la ubicación, el baño se comparte con todo el piso y eso es muchas personas? Los urinarios están a la vista, me fui a lavar los dientes y tenía a un varón orinado a mi lado y en particular una de las señoritas que atienden tiene una forma muy brusca de tratar.
Stayed 3 nights in Feb 2020
Response from Pattanapong N. on 3 Mar 2020
Thank you for booking your stay and sharing your experience with us to let us know of what services we had slipped. Please be assured that your comment will be shared to all staff concerned for our future development and we hope to serve you again next visit.

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Nov 2019
Response from Manaschaya P on 13 Nov 2019
Dear Valued customer, Thank you so much for your feedback, we appreciate of that and if there is anything we should improve please feel free to contact us. We hope welcoming you again. Regards, RSVN team New Siam Guesthouse

6/10 Okay

YOSHIHIRO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
安宿。
暑い。
Stayed 1 night in Oct 2019
Response from Manaschaya P on 24 Nov 2019
Dear Valued customer, Thank you so much for your feedback, we appreciated of that and if there is anything, we should please feel free to contact us. We hope to welcoming you again. Regards, RSVN team New Siam I Guesthouse

8/10 Good

Steve, Auckland

Liked: Staff & service
The room is not up to date but the staff was friendly and the inconvenience was corrected immediately.
Stayed 5 nights in Oct 2019
Response from Manaschaya P on 29 Oct 2019
Dear Valued customer, Thank you for your feedback, we appreciate of that and we will fix the issue you experience. We hope to welcoming you again. Regards, Reservation team New Siam Riverside

8/10 Good

Dominique

Liked: Staff & service, property conditions & facilities, room comfort
Idéalement placé
Hôtel idéalement situé dans un quartier très vivant. personnel gentil et depannant. il est vrai pas cher du tout donc menage des chambres pas fait en 4 jours.rapport qualité prix très bon si pas exigeant. Palais et temple à 2o mn à pied
Stayed 3 nights in Mar 2019
Response from New Siam Guesthouse on 1 Apr 2019
Dear Value Customer, Thank you for choose to stayed with us and if there is anything we need to improve then please feel free to let us know it for a better service. Regards, New Siam Guesthouse