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Reviews of DoubleTree by Hilton Bangkok Ploenchit

4.5 out of 5
DoubleTree by Hilton Bangkok Ploenchit
12 Sukhumvit Soi 2, Bangkok, Bangkok

Reviews

8.2

Very good

Rating 10 - Excellent. 396 out of 1000 reviews" "
Rating 8 - Good. 386 out of 1000 reviews" "
Rating 6 - Okay. 121 out of 1000 reviews" "
Rating 4 - Poor. 70 out of 1000 reviews" "
Rating 2 - Terrible. 27 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff are great and professional. I particularly enjoyed the very kind short girl with the beautiful smile who works in the restaurant. Very kind and pleasant to talk with.
Stayed 5 nights in Feb 2024
Response from Terryn Schlenther - Director of Operations on 5 Mar 2024
Dear Ryan,Thank you for the 5/5 score.We look forward to welcoming you back in the near future.Kind regards,

10/10 Excellent

fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and great service , close to sky train , shopping and restaurants
Stayed 2 nights in Feb 2024
Response from Terryn Schlenther - Director of Operations on 19 Feb 2024
Dear Fernando,Thank you so much for your kind review and we are so glad we could deliver your service expectations.We hope to welcome you back in the near future. Kind regards,

10/10 Excellent

Jervis

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay, BTS slightly 7-10 mins walk.
Stayed 4 nights in Jan 2024
Response from Terryn Schlenther - Director of Operations on 1 Feb 2024
Dear Jervis,Thank you so much for the 5/5 review. Hope to welcome you back to the hotel in the near future.

8/10 Good

John, Poway

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend as a good to location with a great cook to order breakfast spread in the morning. Close to the u s embassy and great shopping and food choices
Stayed 3 nights in Jan 2024
Response from Terryn Schlenther - Director of Operations on 31 Jan 2024
Dear John,Really appreciate your kind review and am glad you enjoyed our breakfast. We hope to welcome you back in the near future.Kind regards,

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Great place to stay. Fantastic breakfast. Only negative was some of the guest were noisy. People!
Stayed 5 nights in Jan 2024
Response from Terryn Schlenther - Director of Operations on 17 Jan 2024
Dear Brian,Thank you so much for you 10/10 review. I hope to welcome you back to the property soon.Kindest regards,

10/10 Excellent

Toshi

Stayed 5 nights in Dec 2023
Response from Terryn Schlenther - Director of Operations on 9 Jan 2024
Dear Toshi,Thank you for your 5/5 review, I am glad we could meet your expectations. We hope to welcome you back to the property in the near future.

8/10 Good

faysal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bit boring and dull.
the property is well maintained, but miss the spark of a lively place or you can say a fun place to stay inn. its just a hotel where you spend night not much to do within.
Stayed 3 nights in Dec 2023
Response from Terryn Schlenther on 30 Dec 2023
Dear Mr. Faysal, Thank you for your feedback on our hotel as it is through such feedback we can improve. We hope to have the opportunity to meet your expectations in the near future.Terryn Schlenther Director of Operations.

10/10 Excellent

Caroline

Stayed 2 nights in Dec 2023
Response from Terryn Schlenther - Director of Operations on 15 Jan 2024
Dear Yoshio,Thank you so much for your review. I am glad to hear we met your expectations. We look forward to welcoming you back in the near future.

8/10 Good

Reeta

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to everything and safe. Staff was great! Thanks for our stay
Stayed 3 nights in Dec 2023
Response from Note on 26 Dec 2023
Dear Reeta, We're thrilled to hear that you had an awesome stay! Thank you for highlighting our excellent hotel staff. We'd be delighted to welcome you back on your next visit. Your kind words mean a lot to us, and we're here to ensure your future stays are just as enjoyable!

8/10 Good

Yusuke

Stayed 1 night in Dec 2023
Response from Note on 26 Dec 2023
Dear Yusuke, Thank you for your feedback! We're delighted to hear that you had a great stay at our hotel. Your satisfaction means a lot to us, and we hope to welcome you back soon for another perfect experience!

10/10 Excellent

Vaseem

Stayed 4 nights in Nov 2023
Response from Note on 26 Dec 2023
Dear Vaseem, We're thrilled to hear that everything met your expectations during your stay! Our team takes great pride in ensuring a wonderful experience for our guests and we hope to welcome you back soon for another fantastic experience.

10/10 Excellent

Vaseem

Stayed 2 nights in Nov 2023
Response from Note on 29 Nov 2023
Dear Vaseem, Thank you so very much from behalf of our entire team. It is our great pleasure to know that you have a great experience at our hotel. Wish we have opportunities to welcome you back for next visit. Kind regards, DoubleTree by Hilton Bangkok Ploenchit

10/10 Excellent

SEUNGHEE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Note on 29 Nov 2023
Dear SEUNGHEE, Thank you so very much from behalf of our entire team. It is our great pleasure to know that you have a great experience at our hotel. Wish we have opportunities to welcome you back for next visit. Kind regards, DoubleTree by Hilton Bangkok Ploenchit

10/10 Excellent

Martin W

Stayed 1 night in Nov 2023
Response from Note on 29 Nov 2023
Dear Martin, Thank you so very much from behalf of our entire team. It is our great pleasure to know that you have a great experience at our hotel. Wish we have opportunities to welcome you back for next visit. Kind regards, DoubleTree by Hilton Bangkok Ploenchit

6/10 Okay

Joseph

Stayed 1 night in Nov 2023
Response from Note on 29 Nov 2023
Dear Joseph, Thank you so very much from behalf of our entire team. It is our great pleasure to know that you have a great experience at our hotel. Wish we have opportunities to welcome you back for next visit. Kind regards, DoubleTree by Hilton Bangkok Ploenchit

10/10 Excellent

phillip

Stayed 2 nights in Nov 2023
Response from Note on 13 Nov 2023
Dear Phillip, Thank you so very much from behalf of our entire team. It is our great pleasure to know that you have a great experience at our hotel. Wish we have opportunities to welcome you back for next visit. Kind regards, DoubleTree by Hilton Bangkok Ploenchit

10/10 Excellent

Martin W

Stayed 2 nights in Oct 2023
Response from Note on 13 Nov 2023
Dear Martin, Thank you so very much from behalf of our entire team. It is our great pleasure to know that you have a great experience at our hotel. Wish we have opportunities to welcome you back for next visit. Kind regards, DoubleTree by Hilton Bangkok Ploenchit

10/10 Excellent

Ryan

Stayed 1 night in Oct 2023
Response from Note on 13 Nov 2023
Dear Ryan, Thank you so very much from behalf of our entire team. It is our great pleasure to know that you have a great experience at our hotel. Wish we have opportunities to welcome you back for next visit. Kind regards, DoubleTree by Hilton Bangkok Ploenchit

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and only a short stroll to shops/bars/restaurants and the BTS transport. Very professional and attentive staff. All round a very comfortable and pleasant stay at the Double Tree.
Stayed 3 nights in Oct 2023
Response from Note on 25 Oct 2023
Dear Stephen, Thank you so very much from behalf of our entire team. It is our great pleasure to know that you have a great experience at our hotel. Wish we have opportunities to welcome you back for next visit.Kind regards, DoubleTree by Hilton Bangkok Ploenchit

10/10 Excellent

Harald

Stayed 3 nights in Oct 2023
Response from Note on 25 Oct 2023
Dear Harald, Thank you so very much from behalf of our entire team. It is our great pleasure to know that you have a great experience at our hotel. Wish we have opportunities to welcome you back for next visit.Kind regards, DoubleTree by Hilton Bangkok Ploenchit

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Note on 25 Oct 2023
Dear Khalid, Thank you so very much from behalf of our entire team. It is our great pleasure to know that you have a great experience at our hotel. Wish we have opportunities to welcome you back for next visit.Kind regards, DoubleTree by Hilton Bangkok Ploenchit

10/10 Excellent

daehyun

Stayed 11 nights in Sep 2023
Response from Note on 13 Nov 2023
Dear daehyun, Thank you so very much from behalf of our entire team. It is our great pleasure to know that you have a great experience at our hotel. Wish we have opportunities to welcome you back for next visit. Kind regards, DoubleTree by Hilton Bangkok Ploenchit

10/10 Excellent

Takumi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from DoubleTree by Hilton Bangkok Ploenchit on 11 Sept 2023
Dear Takumi,Thank you for taking the time to share your perfect score from your recent stay as it means a lot to us. It is our great pleasure to learn that you had a positive experience at our hotel. We hope to have the opportunity to welcome you back on your future trips!

8/10 Good

Niv

Stayed 2 nights in Aug 2023
Response from DoubleTree by Hilton Bangkok Ploenchit on 11 Sept 2023
Dear Niv,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are so pleased that you had a positive experience!We hope to have the opportunity to welcome you back soon.

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 5 nights in Jul 2023
Response from DoubleTree by Hilton Bangkok Ploenchit on 15 Aug 2023
Dear Khun Ross,We are so pleased to see your 5* rating and that you enjoyed your stay at our hotel. We would love to have you stay with us again!Kind Regards,

8/10 Good

Harin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful, overall excellent stay
Stayed 3 nights in Jul 2023
Response from DoubleTree by Hilton Bangkok Ploenchit on 15 Aug 2023
Dear Khun Harin,Thank you for your kind review. It is our pleasure to continue to deliver the light and warmth of hospitality to our valued guest.Kind regards,

6/10 Okay

Nicholas

Only two lifts so can be waiting a while especially at busy times. Everything else was ok. I'd probably stay somewhere else next time, but I guess you pay for what you get,
Stayed 2 nights in Jul 2023
Response from DoubleTree by Hilton Bangkok Ploenchit on 15 Aug 2023
Dear Nicholas,We appreciate you leaving us a 3* rating. Thank you from all of us at the hotel.Kind Regards,

10/10 Excellent

Air

Stayed 6 nights in Jul 2023
Response from DoubleTree by Hilton Bangkok Ploenchit on 15 Aug 2023
Dear Khun Air,We are so pleased to see your 10* rating and that you enjoyed your stay at our hotel. We would love to have you stay with us again!Kind Regards,

10/10 Excellent

Mikael

Stayed 2 nights in Jul 2023
Response from DoubleTree by Hilton Bangkok Ploenchit on 15 Aug 2023
Dear Khun Mikael,Thanks for the great 10* rating! We're happy to hear that you enjoyed your time in our hotel. We would love to welcome you back again soon!Kind Regards,

10/10 Excellent

Julian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel itself was great, although there’s some Construction work in front. Location is not good with dirty streets and prostitution bars nearby.
Stayed 2 nights in Jul 2023
Response from DoubleTree by Hilton Bangkok Ploenchit on 15 Aug 2023
Dear Julian,Thank you for your kind review. It is our pleasure to continue to deliver the light and warmth of hospitality to our valued guest.Kind regards,

10/10 Excellent

ANTIPAS IV

Stayed 3 nights in Jul 2023
Response from DoubleTree by Hilton Bangkok Ploenchit on 15 Aug 2023
Dear Khun Antipas IV,I am delighted to see your positive rating! We look forward to welcoming you back for another getaway.Kind Regards

8/10 Good

Tjalf-M

Stayed 3 nights in Jul 2023
Response from DoubleTree by Hilton Bangkok Ploenchit on 15 Aug 2023
Dear Tjalf-M,I am delighted to see your positive rating! We look forward to welcoming you back for another getaway.Kind Regards

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay in Bangkok
Amazing hotel with amazing staff and in a great location
Stayed 5 nights in Jun 2023
Response from DoubleTree by Hilton Bangkok Ploenchit on 15 Aug 2023
Dear Khun Jonathan,Thank you so much for staying with us! It was a pleasure having you and we are happy to see your 10* rating.Kind Regards,

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place in Sukhumvit
Amazing hotel in Sukhumvit
Stayed 1 night in Jun 2023
Response from DoubleTree by Hilton Bangkok Ploenchit on 15 Aug 2023
Dear Khun Jonathan,Thank you for taking the time to share your positive rating about your recent stay with us. I'm so pleased to hear that you enjoyed your time with us. We would love to have you stay with us again when you are next in the area!Kind Regards,

8/10 Good

Boon Kwee

Stayed 5 nights in Jun 2023
Response from DoubleTree by Hilton Bangkok Ploenchit on 15 Aug 2023
Dear Khun Boon Kwee,We love to see positive ratings - thank you ever so much, from all of us at the hotel!Kind Regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from DoubleTree by Hilton Bangkok Ploenchit on 15 Aug 2023
We are excited to see your great 10* rating and happy to hear that you experienced our exceptional hospitality. Next time you are in the area, we would love to have you stay with us again! Thanks for taking the time to leave us your feedback, as it means a lot to us.Kind Regards,

10/10 Excellent

Larry, Odenton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023
Response from DoubleTree by Hilton Bangkok Ploenchit on 15 Aug 2023
Dear Larry,Great score is awesome! Thanks for taking the time to drop us the positive rating!Kind Regards,

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from DoubleTree by Hilton Bangkok Ploenchit on 15 Aug 2023
Dear Khun Jeffrey,We are excited to see your great 5* rating and happy to hear that you experienced our exceptional hospitality. Next time you are in the area, we would love to have you stay with us again! Thanks for taking the time to leave us your feedback, as it means a lot to us.Kind Regards,

10/10 Excellent

PATRICIA

Stayed 7 nights in Jun 2023
Response from DoubleTree by Hilton Bangkok Ploenchit on 15 Aug 2023
Dear Khun Patricia,We are excited to see your great 10* rating and happy to hear that you experienced our exceptional hospitality. Next time you are in the area, we would love to have you stay with us again! Thanks for taking the time to leave us your feedback, as it means a lot to us.Kind Regards,

10/10 Excellent

HANKEUN

Stayed 5 nights in Jun 2023
Response from DoubleTree by Hilton Bangkok Ploenchit on 15 Aug 2023
Dear Khun Hankeun,We are happy to see your 10* rating! Thanks for allowing us to be a part of your wonderful, memorable experience. We look forward to seeing you again in the near future.Kind Regards,DoubleTree by Hilton Bangkok Ploenchit

8/10 Good

Paul

Stayed 3 nights in May 2023
Response from DoubleTree by Hilton Bangkok Ploenchit on 30 May 2023
Dear Khun Paul,I am delighted to see your 4* rating and that we were able to make your stay positive with us! We look forward to welcoming you back for another getaway.Kind Regards,

10/10 Excellent

Sangkwon

Stayed 2 nights in May 2023
Response from DoubleTree by Hilton Bangkok Ploenchit on 30 May 2023
Dear Khun Sangkwon,We appreciate you leaving us a 10* rating. Thank you from all of us at the hotel.Kind Regards,

10/10 Excellent

Christopher

Stayed 1 night in May 2023
Response from DoubleTree by Hilton Bangkok Ploenchit on 22 May 2023
Dear Khun Christopher,Thank you for choosing DoubleTree by Hilton Bangkok Ploenchit and for your perfect 10* rating.We hope to welcome you BACK in the near future!CARE regards,DoubleTree by Hilton Bangkok Ploenchit

10/10 Excellent

Marie Gail C

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from DoubleTree by Hilton Bangkok Ploenchit on 22 May 2023
Dear Khun Marie,Thank you for the great rating! We are thrilled that you enjoyed our hotel! We are looking forward to having you stay with us in the near future.Care regards,

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very nice. Front desk staff are top notch. Check in was quick and easy.
Stayed 1 night in Apr 2023
Response from DoubleTree by Hilton Bangkok Ploenchit on 22 May 2023
Dear Khun Richard,Thank you for taking the time to share your feedback about your recent stay, as it means a lot to us. It is our great pleasure to learn that you had a positive experience at our hotel. We hope to have the opportunity to welcome you BACK anytime soon.Care regards,

10/10 Excellent

George, Murrieta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely enjoyed my stay. Wish there were more places to eat within walking distance. But the stay was excellent.
Stayed 4 nights in May 2023
Response from DoubleTree by Hilton Bangkok Ploenchit on 22 May 2023
Dear Khun George,We are happy to see your 5* rating! Thanks for allowing us to be a part of your wonderful, memorable experience. We look forward to seeing you again in the near future.CARE regards,

10/10 Excellent

Guido

Stayed 3 nights in Apr 2023
Response from DoubleTree by Hilton Bangkok Ploenchit on 22 May 2023
Dear Khun Guido,We are excited to see your great 10 rating and hope that you enjoyed our hospitality. Thanks for taking the time to leave us your feedback, as it means a lot to us.We are expecting to welcome you back to our hotel next time you will travel to our area. Care regards,

10/10 Excellent

Hiroaki

Stayed 2 nights in Mar 2023
Response from DoubleTree by Hilton Bangkok Ploenchit on 22 May 2023
Dear Khun Hiroaki,Thank you for the great rating! We are thrilled that you enjoyed our hotel! We are looking forward to having you stay with us in the near future.Care regards,

10/10 Excellent

Paolo

Stayed 1 night in Mar 2023
Response from DoubleTree by Hilton Bangkok Ploenchit on 22 May 2023
Dear Khun Paolo,Thank you for taking the time to share your great feedback about your recent stay, as it means a lot to us. It is our great pleasure to learn that you had a positive experience at our hotel. We hope to have the opportunity to welcome you BACK soon.Care regards,

10/10 Excellent

Byoungwon

Stayed 5 nights in Mar 2023
Response from DoubleTree by Hilton Bangkok Ploenchit on 22 May 2023
Dear Khun Byoungwon,Thank you for taking the time to share your perfect score from your recent stay, as it means a lot to us. It is our great pleasure to learn that you had a positive experience at our hotel. We hope to have the opportunity to welcome you BACK soon.Care regards,