Premium bedding, pillow-top beds, minibar, in-room safe

Reviews of JW Marriott Hotel Bangkok

5 out of 5
JW Marriott Hotel Bangkok
4 Sukhumvit Road Soi 2, Bangkok, Bangkok

Reviews

9.2

Wonderful

Rating 10 - Excellent. 490 out of 718 reviews" "
Rating 8 - Good. 164 out of 718 reviews" "
Rating 6 - Okay. 43 out of 718 reviews" "
Rating 4 - Poor. 12 out of 718 reviews" "
Rating 2 - Terrible. 9 out of 718 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean
Stayed 2 nights in Feb 2024

10/10 Excellent

Dagim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is always well maintained and in a very convenient location, accessible to public transit and walkable
Stayed 2 nights in Jan 2024

8/10 Good

joseph

Stayed 3 nights in Jan 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was part of the Executive Club which gave many benefits that I normally have to pay for. The staff were the best I have ever experience. The maid service (a girl with braces) called me by my name after my second day and went out of her way to greet me daily. What I didn't like was the pool area. The pool area needed to be upgraded with fixing the potted tree's and tiles around the pool area. The two people caring for the plants were great. They took great care in what they were doing. A definite come back to hotel. Thank you
Stayed 12 nights in Jan 2024

10/10 Excellent

SOHAIL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities
Stayed 3 nights in Jan 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Amenities
Everything about our stay was superb particularly the excellent and attent staff
Stayed 4 nights in Jan 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Bo Hao Malcolm

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Matthew, Norristown

Stayed 2 nights in Dec 2023

10/10 Excellent

Youngkee

Stayed 2 nights in Dec 2023

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

8/10 Good

Bernd

Stayed 2 nights in Nov 2023

10/10 Excellent

Chester

Stayed 2 nights in Nov 2023

4/10 Poor

ADAM

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel room looked directly at Nana Plaza, one of the worst prostitution bar areas of Bangkok. The noise of those bars went on all night. The hotel itself is old and has only been partially renovated. The in-room renovations are not very well done - why is there only one drawer in the wardrobe and no others in the room? Why was the yellowing fire alarm on the ceiling not replaced? Why place a shower cubicle in the corner when it make the space in front of the toilet too narrow. The gym looks like it hasn't been renovated for at least 10 years. Overall this hotel should not be a JW Marriott hotel; it does not offer the aspirational luxury experience that the brand is supposed to stand for.
Stayed 3 nights in Nov 2023

8/10 Good

thomas

Stayed 1 night in Nov 2023

10/10 Excellent

Norman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
One night business trip, very pleasant.
Stayed 1 night in Oct 2023

10/10 Excellent

carl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this Marriott twice and it has been a true pleasure each time!
Stayed 1 night in Oct 2023

6/10 Okay

gulzar, dallas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom was small. It was hard to use the commode without banging your head or knees into the shower wall
Stayed 1 night in Oct 2023

10/10 Excellent

Jerry William

Stayed 1 night in Oct 2023

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very close to the nightlife…but could not earn any hotel points……
Stayed 4 nights in Sep 2023

10/10 Excellent

Richard

Liked: Property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

John

Stayed 1 night in Sep 2023

10/10 Excellent

John

Stayed 1 night in Sep 2023

10/10 Excellent

John

Stayed 1 night in Sep 2023

8/10 Good

Andreas

Stayed 1 night in Aug 2023

2/10 Terrible

Vagan

Business traveller
Not as expected
Stayed 5 nights in Jul 2023

10/10 Excellent

Richard

Stayed 3 nights in Jul 2023

10/10 Excellent

abdulla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

Yogesh

Stayed 2 nights in Jul 2023

8/10 Good

KIN WAH

Stayed 2 nights in Jul 2023

8/10 Good

Alounlath

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Vinuthan

Stayed 4 nights in Jun 2023

10/10 Excellent

Robert

Stayed 2 nights in Jun 2023

10/10 Excellent

Christopher

Stayed 2 nights in Jun 2023

6/10 Okay

Pranay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
As a solo Indian American - The staff needs to be trained while providing foreign exchange and at the dinning area. While heading down for breakfast on two occasions - I was told the breakfast is expensive ! Once during lunch again I was told the same thing ! And then during Dinning I was told that it is shutting down - we still had 20 mins left for dinner dining. The security guard asked me on two occasions where do i go ? The dining staff / security made my Thai guests uncomfortable by starring at them. House Keeping is awesome! The Concierge is awesome! All together - not a great place for brown people. Buddha is brown 🙏
Stayed 8 nights in Jun 2023

10/10 Excellent

Francesco, NEW YORK

Liked: Cleanliness, staff & service, property conditions & facilities
The best
Stayed 7 nights in May 2023

10/10 Excellent

Nasser

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 6 nights in May 2023

10/10 Excellent

Hubert

Stayed 1 night in May 2023

10/10 Excellent

Servando

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything, the food at the restaurant was delicious, the room was exceptional and the sheets too
Stayed 1 night in May 2023

10/10 Excellent

Rahim

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with great staff and close to lots of malls!
Stayed 2 nights in May 2023

8/10 Good

Osama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel and Location
it was a nice place to live and nice location
Stayed 10 nights in Apr 2023

6/10 Okay

Yuen wah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The buffet served at one of restaurants was bad. Limited choice, bad tasting, and the seafood was not fresh. My husband and I had slight diarrhea after eating a few raw oysters.
Stayed 1 night in Apr 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was fine what I expected
Stayed 2 nights in Apr 2023

10/10 Excellent

Jonathan

Stayed 2 nights in Apr 2023

10/10 Excellent

Sasa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Mar 2023

10/10 Excellent

TIMOTHY KEITH

Stayed 2 nights in Apr 2023

10/10 Excellent

Seing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Yaacov

Stayed 2 nights in Apr 2023

10/10 Excellent

chihlin

Stayed 4 nights in Mar 2023