Exterior

Reviews of ibis Bangkok Siam

3 out of 5
ibis Bangkok Siam
Rama 1 Wangmai, Pathumwan, Bangkok, Bangkok

Reviews

8.0

Very good

Rating 10 - Excellent. 308 out of 1001 reviews" "
Rating 8 - Good. 480 out of 1001 reviews" "
Rating 6 - Okay. 137 out of 1001 reviews" "
Rating 4 - Poor. 49 out of 1001 reviews" "
Rating 2 - Terrible. 27 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with the stay is close to the big shopping center
Stayed 1 night in Apr 2024

10/10 Excellent

Aldrein

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to everything
Stayed 6 nights in Mar 2024
Response from Orawan on 12 Apr 2024
Dear Aldrien,Thank you for amazing rating. We appreciate your feedback and we hope your next visit will be as pleasant as the previous one.Your Sincerely,Orawan VicharnarongGeneral Manager

10/10 Excellent

Selemawit Hasebu

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything its very safe & Confert Kilian hotel 🏨 ❤️ all the services, So happy thanks for everything See u soon 💓
Stayed 5 nights in Mar 2024
Response from Orawan on 12 Apr 2024
Dear Selemawit Hasebu,Thank you for a wonderful review.It is with pleasure to hear that your stay is nothing short of fantastic. We appreciate your feedback and we hope to welcome you back very soon.Your Sincerely,Orawan VicharnarongGeneral Manager

8/10 Good

Kok Chor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to stay in I is Bangkok Siam again. The condition of my room was good.
Stayed 2 nights in Mar 2024
Response from Orawan on 3 Apr 2024
Dear Kok Chor,Thank you for sharing your recent stay experience with us.It is with pleasure to hear that you enjoyed your stay. We appreciate your feedback and we hope to welcoming you back very soon.Your Sincerely,Orawan VicharnarongGeneral Manager

8/10 Good

lionnel

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good, next to the National Satdium BTs station. There is a 7-11 outlet within the hotel. Walking distance to malls.
Stayed 3 nights in Mar 2024
Response from Orawan on 27 Mar 2024
Dear lionnel,Thank you for taking time to review the hotel. I am delighted to hear that you enjoyed your stay and you found our location is perfect for you.We appreciate your feedback and we hope to welcoming you back in near futureYour Sincerely,Orawan VicharnaorngGeneral Manager

10/10 Excellent

Saleem

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap and the bed was nice
Stayed 1 night in Mar 2024
Response from Orawan on 18 Mar 2024
Dear SaleemThank you for wonderful rating.We appreciate your feedback and we hope to have an opportunity to welcome you back soonYour Sincerely,Orawan VicharnarongGeneral Manager

10/10 Excellent

Percival, Stanmore

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, room service everyday and fantastic holidays in Bangkok.
Stayed 6 nights in Mar 2024
Response from Orawan on 18 Mar 2024
Dear Percival,Thank you for an amazing review. We appreciate your feedback and we hope your next visit will be as pleasant as the previous oneYour Sincerely,Orawan VicharnarongGeneral Manager

10/10 Excellent

Maria Lyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was nice and clean but the TV that wasn’t working at first. We need to call front desk twice to fix it. 7-11 is a good idea located at the main lobby. MBX Mall is 3 mins walking distance and metro is just right at the corner of that Mall. Wat po, Wat Arun or Palace is 12 mins grab cost $3 one way. Breakfast is not included so we pay $13 each but there’s a lot of selections to chose from. My husband love the ambience and the crew are helpful as well. It was at the 8th floor while swimming pool is at the 19th floor owned by Mercury Hotel so there is a B300 each entrance fee to use it.
Stayed 3 nights in Mar 2024
Response from Orawan on 18 Mar 2024
Dear Maria Lyn,Thank you for leaving us a detailed and wonderful review. I am delighted to hear that your stay is nothing short of fantastic. We appreciate your feedback and we hope your next visit will be as pleasant as the previous oneYour Sincerely,Orawan VicharnarongGeneral Manager

10/10 Excellent

WILLIAM SOON FATT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay.
Stayed 5 nights in Mar 2024
Response from Orawan on 12 Mar 2024
Dear WILLIAM SOON,Thank you for an amazing review. We appreciate your feedback and we hope your next visit will be as pleasant as the previous one.Your Sincerely,Orawan VicharnaorngGeneral Manager

10/10 Excellent

Ayesha Ayub

Superb location
Stayed 4 nights in Feb 2024
Response from Orawan on 27 Feb 2024
Dear Ayesha Ayub,Thank you for leaving us a wonderful review. We appreciated your feedback and we hope your next visit will be as pleasant as the previous one.Your Sincerely,Orawan VicharnarongGeneral Manager

10/10 Excellent

Fook Meng

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to malls and metro stations
Stayed 5 nights in Feb 2024
Response from Orawan on 27 Feb 2024
Dear Fook Meng,Thank you for leaving us an amazing review. We appreciate your feedback and we hope your next visit will be as pleasant as the previous one.Your Sincerely,Orawan VicharnarongGeneral Manager

10/10 Excellent

Por Shoua

Stayed 3 nights in Jan 2024
Response from Orawan on 21 Mar 2024
Dear Por Shoua,Thank you for taking time to review the hotel. We appreciate your feedback and we hope your next visit will be as pleasant as the previous oneYour Sincerely,Orawan VicharnarongGeneral Manager

10/10 Excellent

Sei Nee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful when my airport transport was delayed. They can speak good English and communication was easy. They also give good recommendation for meals as we reach the hotel late. Thumb up!
Stayed 1 night in Dec 2023
Response from Orawan on 22 Feb 2024
Dear Sei Nee,Thank you for leaving us a wonderful review. I am thrilled that you loved your stay experience with us. At ibis Bangkok Siam, we put guest satisfaction as priority and I am glad to hear that our staff achieved it during your stay. We appreciate your feedback and we hope your next visit will be as pleasant as the previous one.Your Sincerely,Orawan VicharnarongGeneral Manager

6/10 Okay

Philip Puay Koon

Small shower room

8/10 Good

Mohammad Hanafi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Orawan on 22 Feb 2024
Dear Mohammad Hanafi,Thank you for taking time to review the hotel.We appreciate your feedback and we hope to welcoming you back at ibis Bangkok Siam in near future.Your Sincerely,Orawan VicharnarongGeneral Manager

10/10 Excellent

HIAN TIAT

Stayed 6 nights in Dec 2023

10/10 Excellent

S M

Stayed 4 nights in Dec 2023

10/10 Excellent

Garrett

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Dec 2023

4/10 Poor

WAN

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel room & bathroom too small for big size people. Bathroom cubicle glass door cannot shut properly thus causing water to splash & wet at the toilet area. TV not working well. Room light too dim. Overall poor maintenance. We requested to cancel & refund hotel stay on the 2nd day for the remainder 5 nites but was told cannot cancel. Hotel management is not flexible. Anyway, we shifted out for another hotel nearby which has bigger room with good facilities. In order to get back our deposit, we returned to the hotel to stay for the last nite before returning to our country. We will not stay in this hotel again for our next vacation.
Stayed 5 nights in Dec 2023

2/10 Terrible

WAN

Disliked: Property conditions & facilities
Hotel room & toilet too small. TV not working. Bathroom glass door cannot be closed properly and water splashed into the toilet bowl area. Have to change and shifted to another room caused inconvenience. However hotel counter staff are helpful. We will not stay in this hotel in the future.
Stayed 1 night in Dec 2023

10/10 Excellent

Gavin

Response from Orawan on 22 Feb 2024
Dear Gavin,Thank you for a wonderful review. We appreciate your feedback and we hope to welcoming you back at ibis Bangkok Siam in near future.Your Sincerely,Orawan VicharnarongGeneral Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Great location. Excellent breakfast. Good service.
Stayed 2 nights in Nov 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

4/10 Poor

woodie

Disliked: Property conditions & facilities
Ibis Bangkok
The front desk personnel were very good. Accommodating and friendly. Convenient to Siam Center. Always taxis and Tuk Tuks. The room was small. No place to put your personal items let alone our luggage. No drawers for our clothing. Not recommended for a long stay. May be suited for an overnight stay. The TV was a nightmare. No instructions except in Thai. They need to supply instructions!
Stayed 6 nights in Nov 2023
Response from Front Office Manager on 25 Nov 2023
Dear Woodie,Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your honest assessment of both the positive and negative aspects of your experience.Firstly, we are delighted to hear that you found our front desk personnel to be accommodating and friendly. We are committed to providing exceptional customer service, and your positive feedback is a testament to the efforts of our team.We also appreciate your recognition of our convenient location near Siam Center, ensuring easy access to shopping and dining options. Additionally, the abundance of taxis and Tuk Tuks outside the hotel further enhances our accessibility.Regarding your feedback on the room size, we sincerely apologize for any inconvenience caused by the limited storage space. We understand that having ample space for personal belongings and luggage is crucial for a comfortable stay, especially for extended stays. We will take your feedback into consideration when evaluating our room amenities and making future improvements.Concerning the TV remote, we regret the lack of clear instructions in English. We strive to provide a seamless and enjoyable experience for all guests, and this oversight falls short of our standards. We will ensure that all TV remotes are accompanied by simple instructions moving forward.Thank you for bringing these points to our attention. We value your feedback and are committed to continuously enhancing our services to meet the needs of our guests. We hope you will consider giving us another chance in the future to provide you with a more fulfilling experience.Sincerely,Phattraphorn (Gift) Front Office Manager

10/10 Excellent

ZHEN TAI

Stayed 7 nights in Nov 2023

10/10 Excellent

Dang Ngoc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Oct 2023

8/10 Good

GRANT

Travelled with partner
Close to shopping
Stayed 3 nights in Oct 2023

10/10 Excellent

mohammed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Star to Location & Service
Stay @ IBIS Siam was excellent, I would like to express my appreciation and Thanks to Mr. Oats (Dep. Manager for IBIS SIAM) , who rendered excellent and quick support when my room Safety Locker is got stuck. He immediate arranged Support personnel to open my Safety Locker in front of me, with just 10 mins of turn around Time. Special Thanks to Mr. Oat. Location of the Hotel is v key, Its easy accessible to BTS Stations, MBK Mall and easy access to all the prime location in Bangkok.
Stayed 2 nights in Oct 2023

8/10 Good

Rolando

Stayed 3 nights in Sep 2023

10/10 Excellent

KANGNAM

Stayed 4 nights in Sep 2023

8/10 Good

Nar

Stayed 3 nights in Sep 2023

8/10 Good

DAVID YUK VUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategically located budget hotel
Right next to national stadium BTS station. MBK shopping mall is opposite, Siam Square and Siam Paragon are next stop, very easy to travel around on BTS. There is a cafe next to this hotel. The room is a bit small, but enough for couple with max 2 luggage. Price is reasonable. Highly recommended.
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Wanchana

Stayed 1 night in Aug 2023

8/10 Good

Albert

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Need improvement on room conditions
All fantastic. Except from condition should improve. 2 out of 3 power sockets can't work. Shower water pressure is extremely low.
Stayed 3 nights in Aug 2023

10/10 Excellent

Kok Chor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of shopping area, convenient to shop around and transport is easy.
Stayed 2 nights in Aug 2023

10/10 Excellent

Deborah

Stayed 1 night in Aug 2023

4/10 Poor

Nut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hotel is good area for shopping
Stayed 1 night in Aug 2023

8/10 Good

Geraldine

Liked: Cleanliness, amenities
Convenient.
Stayed 4 nights in Jul 2023

6/10 Okay

Geraldine Xin Yu

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Jul 2023
Response from Athiwatc on 22 Jul 2023
Dear Geraldine Xin Yu,Thank you very much for your stay at ibis Bangkok Siam and we hope you had a pleasant stay and enjoyed with our hotel facilities and services.We look forward to welcome you back again very soon.Warm regards,ibis Bangkok Siam

10/10 Excellent

Mohammad Hanafi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful, arranged for big taxi transfer for us from hotel to airport in early morning. The hotel room is also reasonably clean and tea/coffee top up at room pantry.
Stayed 4 nights in Jun 2023

10/10 Excellent

Raymundo

Stayed 4 nights in Jun 2023

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location location location!
Stayed 3 nights in May 2023
Response from AhiwatC on 11 Jun 2023
Dear Joseph,Thank you very much for your stay and take your time in sharing your feedback after your departure.Your feedback will be shared to team members as an encouragement. Look for ward to welcoming you back again very soon.Best regards,Ibis Bangkok Siam

8/10 Good

Brian

Stayed 2 nights in May 2023

10/10 Excellent

Shelila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2023

10/10 Excellent

Kok Chor

Stayed 2 nights in May 2023

8/10 Good

Thuan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the place
Stayed 1 night in May 2023

10/10 Excellent

Wendy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

8/10 Good

Kok Chor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible and convenient. Room is small but comfortable. Shower is strong with warm to hot water. Easy to buy snacks, 7-Eleven is just next to reception, in hotel lobby. Breakfast is delicious, clean, reasonable variety.
Stayed 2 nights in Apr 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place second time there everything is close by MBK mall walking distance
Stayed 6 nights in Apr 2023