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Reviews of Hotel Muse Bangkok Langsuan - MGallery

5 out of 5
Hotel Muse Bangkok Langsuan - MGallery
55/555 Langsuan Road, Lumpini, Pathumwan, Bangkok, Bangkok

Reviews

9.2

Wonderful

Rating 10 - Excellent. 674 out of 1003 reviews" "
Rating 8 - Good. 225 out of 1003 reviews" "
Rating 6 - Okay. 73 out of 1003 reviews" "
Rating 4 - Poor. 22 out of 1003 reviews" "
Rating 2 - Terrible. 9 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel is good, close by to all the malls and shops. Would like to be informed if they could not provide towels in time for my last night of stay. But overall very good. Friendly staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Meiying

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very kind and helpful in answering any questions. The hotel is clean and tidy, which makes you feel happy and happy.
Stayed 5 nights in Feb 2024

8/10 Good

Brett A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with great staff. The hotel is reminiscent of old world hotels in London/NYC feels with the dark woods in the lobby and rooms. The staff are great and the speakeasy very popular.
Stayed 1 night in Apr 2024

10/10 Excellent

Tianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

angel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Property was nice the only thing I didn’t like was my room smelled musty sweat. Other than that I liked the place!
Stayed 3 nights in Apr 2024

10/10 Excellent

Yaoyao, Foster City

Stayed 5 nights in Feb 2024

10/10 Excellent

Layth

Excellent
Stayed 8 nights in Dec 2023

10/10 Excellent

Tamara M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The only oddity I would mention is the glass wall from the bathroom into the room. The beds are comfy, the pool has amazing photo potential and the staff is very nice.
Stayed 3 nights in Feb 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and hotel in general too dark tones, a bit outdated, still a good hotel.
Stayed 3 nights in Feb 2024

10/10 Excellent

ANALIN, Chanthabouly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love my stay there
Stayed 4 nights in Nov 2023

8/10 Good

Jonathan, new york

Liked: Cleanliness, staff & service
Quaint hotel with amazing breakfast (tasty) and rooftop bar. However like many hotels had experience with a few staff totally skewed my view of the place. Most staff were courteous and professional, but a few were not just professional but rude. I've told the manager on duty of their mistake that caused the misunderstanding and rudeness of one if his staff but he also seemed a bit clueless. If it wasn't for this experience I would have given a 5 star despite the place being a bit dated.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sung Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel and location with a stylish dark ambience. Highly recommended.
Stayed 2 nights in Jan 2024

8/10 Good

Irenne, Marsfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Charming decoration. Professional staff. Delicious breakfast.
Stayed 3 nights in Jan 2024

10/10 Excellent

Guohui Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice chic look albeit a bit of a walk from the BTS. Staff were attentive and turn down services excellent.
Stayed 2 nights in Jan 2024

10/10 Excellent

Yvan

Liked: Cleanliness, staff & service, property conditions & facilities
Everybody is so kind and professional in this hotel
Stayed 4 nights in Dec 2023

4/10 Poor

Tu Liang

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
King size mattress was old and sunken in. The mattress topper did not help. Toilet sink was leaking
Stayed 2 nights in Dec 2023

10/10 Excellent

caroline

Liked: Property conditions & facilities
Amazing hotel in great location. Highly recommend!!
Stayed 3 nights in Dec 2023

10/10 Excellent

Christian

Stayed 3 nights in Dec 2023

8/10 Good

fjc

Stayed 2 nights in Dec 2023

10/10 Excellent

NAI-WEN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

NAI-WEN

Stayed 2 nights in Dec 2023

8/10 Good

wing cheung

Stayed 3 nights in Dec 2023

10/10 Excellent

Claudia

Stayed 3 nights in Dec 2023

4/10 Poor

Emily

Travelled with family
Liked: Property conditions & facilities
Not for families
Not family friendly. Says it sleeps 4 but they mean in 1 bed and want an extra 1500 a night for an extra bed. After 2 sleepless nights we decided to just pay it and then they gave it free - annoying and confusing! Breakfast is expensive. Room cleaned late on in day even when we asked for earlier. Also minibar not free - pricelist is hidden in another cupboard. Its a cool hotel but missed the mark with us.
Stayed 5 nights in Dec 2023
Response from Attakon on 9 Dec 2023
Dear Emily,Thank you for staying at Hotel Muse Bangkok. We are grateful for your sharing the stay experience with us. It is certainly regret to learn unpleasant experience during your recent visit. We would like to extend our sincere apologies for the inconvenience caused and we will look into matter that you have mentioned. The team at Hotel Muse Bangkok strives towards improving by learning from constructive feedback like yours and we will certainly look forward to welcoming you back for another memorable hotel experience at Hotel Muse Bangkok.Sincerely, Hotel Muse Bangkok Management Team

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
My 2 small children felt very safe in the area and the staffs were friendly and helpful.
Stayed 3 nights in Nov 2023
Response from Attakon on 25 Nov 2023
Dear Ann,We are delighted to learn that you have enjoyed your stay with us. Taking your positive review and this feedback will serve as an encouragement to our staff, we will continue to strive towards achieving excellence in service and facility. The team at Hotel Muse Bangkok looks forward to welcoming you again for another memorable hotel experience in the near future.Sincerely,Hotel Muse Bangkok Management Team

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and the staff were helpful and extremely friendly! They even call taxis for you and discuss pricing with them to make sure you don't get ripped off by the drivers who prey on tourists
Stayed 8 nights in Nov 2023

8/10 Good

Jason

Stayed 3 nights in Nov 2023

8/10 Good

PAUL

Stayed 3 nights in Oct 2023

6/10 Okay

Poul

Stayed 2 nights in Oct 2023

10/10 Excellent

Rafi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vication for a family with matured children’s
The hotel is in an excellent location. The rooms are spacious and luxurious. The pool is lovely and the view from it is stunning. good breakfast Everything was excellent.
Stayed 2 nights in Sep 2023

10/10 Excellent

Steven

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff welcomed us from the very beginning, providing us with an upgraded room at no charge. They also help us with tours, airport, transportation, places to eat, and they cleaned our room immaculately.
Stayed 2 nights in Sep 2023

10/10 Excellent

Abroyal

Stayed 1 night in Sep 2023

8/10 Good

Jonathan Jia Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Sep 2023

10/10 Excellent

kumiko

Stayed 2 nights in Sep 2023

6/10 Okay

Ashraf

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very sad to say that good at Italian Restaurant need to improve.. and breakfast mostly for Asian test .. I like it but a Bit variety will be good . Staff are amazing and help full all the time . Room very nice and comfortable. Definitely I will visit again, but will mind the Italian restaurant.
Stayed 1 night in Sep 2023

10/10 Excellent

Chi Kin Leo

Stayed 2 nights in Aug 2023

10/10 Excellent

Chi Kin Leo

Stayed 2 nights in Aug 2023

10/10 Excellent

Brittney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was wonderful!
Stayed 2 nights in Aug 2023
Response from Attakon on 21 Aug 2023
Dear Brittney,We are delighted to learn that you have enjoyed your stay with us. Taking your positive review and this feedback will serve as an encouragement to our staff, we will continue to strive towards achieving excellence in service and facility. The team at Hotel Muse Bangkok looks forward to welcoming you again for another memorable hotel experience in the near future.Sincerely,Hotel Muse Bangkok Management Team

10/10 Excellent

Mallori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast! Beautiful pool! Fancier area.
Stayed 3 nights in Jul 2023
Response from Attakon on 6 Aug 2023
Dear Mallori,We very much appreciate your comments regarding your stay at the Hotel Muse Bangkok Langsuan - MGallery. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Hotel Muse Bangkok Management Team

8/10 Good

Rory

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
A really nice hotel, very beautiful decor, great facilities, staff were perfect. My only 3 issues, two minor, one major: Minor: The restaurant options are just needlessly expensive, they’re good but not overwhelming and far from justifying the cost. Especially when there are fantastic restaurants within a stones throw distance. The pool area is very small and a bit tired. I’d hoped it would be bigger and a more enjoyable setting. Major issue: no bidet sprayer in the toilets! This really marred my stay to be honest. I spent the few days trying to avoid using the toilet but when you gotta go you gotta go and as a result of going and using only tissue paper, my backside was in agony for the entire stay and remaining week. Plus, I had to have a shower after every use. That’s something they really need to fix.
Stayed 2 nights in Jul 2023

10/10 Excellent

Jagdeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and attentive staff
Stayed 5 nights in Jul 2023

10/10 Excellent

Stephanie

Stayed 2 nights in Jul 2023

10/10 Excellent

David, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was a great hotel and very clean
Stayed 5 nights in Jul 2023
Response from Attakon on 22 Jul 2023
Dear David,We very much appreciate your comments regarding your stay at the Hotel Muse Bangkok Langsuan - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Hotel Muse Bangkok Management Team

10/10 Excellent

HIU MAN

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very nice hotel. Staffs are helpful and polite. Will recommend to anyone who planing to Bangkok.
Stayed 3 nights in Jul 2023
Response from Attakon on 22 Jul 2023
Dear Hiu Man,We are delighted to learn that you have enjoyed your stay with us. Taking your positive review and this feedback will serve as an encouragement to our staff, we will continue to strive towards achieving excellence in service and facility. The team at Hotel Muse Bangkok looks forward to welcoming you again for another memorable hotel experience in the near future.Sincerely,Hotel Muse Bangkok Management Team

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay at this hotel. Staff were excellent, it was very clean and in a good area. A minor negative was the bed/pillows - quite lumpy. However, I would definitely stay again. Medici restaurant was superb.
Stayed 4 nights in Jul 2023
Response from Attakon on 22 Jul 2023
Dear Paul,We are delighted to learn that you have enjoyed your stay with us. Taking your positive review and this feedback will serve as an encouragement to our staff, we will continue to strive towards achieving excellence in service and facility.We are sorry that some experiences did not meet your expectations. The team at Hotel Muse Bangkok strives towards improving by learning from constructive feedback like yours. We look forward to welcoming you again for another memorable hotel experience in the near future. Sincerely, Hotel Muse Bangkok Management Team

8/10 Good

Tina

Stayed 6 nights in Jun 2023

6/10 Okay

Douglas

Stayed 5 nights in Jun 2023

10/10 Excellent

Shu Wei

Stayed 2 nights in Jul 2023