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Reviews of Holiday Inn Bangkok, an IHG Hotel

4 out of 5
Holiday Inn Bangkok, an IHG Hotel
971 Ploenchit Road, Patumwan, Bangkok, Bangkok

Reviews

8.8

Excellent

Rating 10 - Excellent. 508 out of 1000 reviews" "
Rating 8 - Good. 388 out of 1000 reviews" "
Rating 6 - Okay. 67 out of 1000 reviews" "
Rating 4 - Poor. 25 out of 1000 reviews" "
Rating 2 - Terrible. 12 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John Aron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, a lot better than I expected from a Holiday Inn. Located in a great spot near shopping malls and restaurants. It is about 4-6km from most attractions though.
Stayed 6 nights in Apr 2024

10/10 Excellent

Erhua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean, staffs are friendly and helpful, location is great.
Stayed 1 night in Mar 2024

10/10 Excellent

Brian Lu Yuan

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 4 nights in Mar 2024
Response from Rung Duty Manager on 2 Apr 2024
Dear Valued guest, Thank you for your recent stay with us. We appreciate your feedback that will always encourage us to improve and maintain the quality of service. We are looking forward to welcoming you again. Best regards,

6/10 Okay

Eric

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The first day i checked in i found stained tissue paper and empty packaging under the couch.. during last day before i check out, there is no water supply at all.. i need to use the hotel supplied drinking water to brush my teeth.. there was no announcement or notice at all.. for a hotel of this standard it is rather disappointing.
Stayed 4 nights in Mar 2024
Response from Rung Duty Manager on 2 Apr 2024
Dear Valued guest, Thank you for your recent stay with us. We appreciate your feedback that will always encourage us to improve and maintain the quality of service. Please note that your comment will be passed to the department concerned. We are looking forward to welcoming you again. Best regards,

8/10 Good

OSCAR

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay, breakfast options were fantastic. Would have given 5 stars on everything, except that our room got really damp on one side of the wall, literally dripping with water if AC wasn’t on and very low.
Stayed 3 nights in Mar 2024
Response from Rung Duty Manager on 2 Apr 2024
Dear Valued guest, Thank you for your recent stay with us. We appreciate your feedback that will always encourage us to improve and maintain the quality of service. Please note that your comment will be passed to the department concerned. We are looking forward to welcoming you again. Best regards,

10/10 Excellent

Dorothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the availability of the smoking room
Stayed 4 nights in Mar 2024
Response from Rung Duty Manager on 2 Apr 2024
Dear Valued guest, Thank you for your recent stay with us. We appreciate your feedback that will always encourage us to improve and maintain the quality of service. We are looking forward to welcoming you again. Best regards,

10/10 Excellent

Chi Chow

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great service.
Stayed 3 nights in Mar 2024
Response from Rung Duty Manager on 2 Apr 2024
Dear Valued guest, Thank you for your recent stay with us. We appreciate your feedback that will always encourage us to improve and maintain the quality of service. We are looking forward to welcoming you again. Best regards,

6/10 Okay

Peh Chee

Travelled with partner
Liked: Staff & service, amenities
Likes: - good location among major shopping malls and BTS - linkbridge to malls - friendly staff at check-in, Ginger resturant, concierge. - good ice latte at Ginger breakfast - 7-11 downstairs - shortcut to Big C Dislikes: - spoilt door lock - spoilt shower head and dirty/rusty rain shower head - inconsistent hot shower water - a bit moldy wallpaper - dark room entrance - just so happen had minor food poisoning from breakfast buffet. - traffic jam everyday...
Stayed 4 nights in Feb 2024
Response from Rung Duty Manager on 2 Apr 2024
Dear Valued guest, Thank you for your recent stay with us. We appreciate your feedback that will always encourage us to improve and maintain the quality of service. Please note that your comment will be passed to the department concerned. We are looking forward to welcoming you again. Best regards,

10/10 Excellent

May Gay

Liked: Cleanliness, staff & service, property conditions & facilities
Service and breakfast are good
Stayed 5 nights in Feb 2024
Response from Rung Duty Manager on 2 Apr 2024
Dear Valued guest, Thank you for your recent stay with us. We appreciate your feedback that will always encourage us to improve and maintain the quality of service. We are looking forward to welcoming you again. Best regards,

2/10 Terrible

Qian Hui

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Rung Duty Manager on 2 Apr 2024
Dear Valued guest, Thank you for your recent stay with us. We will look forward to welcoming you again. Best regards,

4/10 Poor

Luisito S.

Stayed 3 nights in Feb 2024
Response from Rung Duty Manager on 2 Apr 2024
Dear Valued guest, Thank you for your recent stay with us. We will look forward to welcoming you again. Best regards,

10/10 Excellent

Benton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient Location and friendly staff.
Stayed 4 nights in Feb 2024
Response from Rung Duty Manager on 2 Apr 2024
Dear Valued guest, Thank you for your recent stay with us. We appreciate your feedback that will always encourage us to improve and maintain the quality of service. We are looking forward to welcoming you again. Best regards,

8/10 Good

Sharonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hospitality, friendly staff, clean room
Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Boon Kwee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and very good hotel!
Already many times with this hotel. still remain as good before!
Stayed 4 nights in Jan 2024

10/10 Excellent

Sok Ru

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Mouza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Brian Lu Yuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very friendly and took the initiative to assist, making guests like myself feel at home. Thank you :)
Stayed 5 nights in Dec 2023

10/10 Excellent

SWEE KHIM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 3 nights in Dec 2023

8/10 Good

Vincent

Stayed 3 nights in Dec 2023

10/10 Excellent

Virgil, san francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the middle of the shopping district, BTS is easily accessible. Restaurants and street food stalls are all over the area so food selection is diverse.
Stayed 6 nights in Dec 2023

8/10 Good

Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to BTS. There’s a 7-11 close by and lots of food options

10/10 Excellent

Hooi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Daryl

Stayed 5 nights in Dec 2023

10/10 Excellent

Boon Kwee

Stayed 5 nights in Nov 2023

10/10 Excellent

Hanzel Ming Rong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience overall
Stayed 3 nights in Dec 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Love the breakfast buffet. Staff is friendly and location is great.
Stayed 2 nights in Nov 2023

8/10 Good

Evangeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a Wonderful Stay.
I choose this hotel for its convenient location from Chidlom BTS Station (which we use often), CentralWorld, Big C supermarket, Pratunam shopping and a short walk to Siam Sq area. We had a clean room and is quiet from the outside noise. However, the room is not that soundproof in between rooms as I’m able to hear the next door man’s voice. The bed and pillows are very comfortable. I really appreciate there’s iron and ironing board in the room and good quality room slippers are also provided. Hotel staffs are friendly and we also enjoy the breakfasts. Though not that many varieties after having similar food for 3 mornings but good enough for us. It’s our 1st stay at this property and we will choose this hotel again for our future Bkk trips.
Stayed 3 nights in Nov 2023

8/10 Good

Siang Jin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our usual hotel to stay in Bangkok but condition of the rooms are not too good of late with ceiling paint peeling , water stains and bathroom smells pretty bad
Stayed 4 nights in Nov 2023

10/10 Excellent

Fang Jee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2023

8/10 Good

Miranda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel is near BTS station, but the facilities are obsolete
Stayed 4 nights in Nov 2023

6/10 Okay

Richard

Stayed 5 nights in Nov 2023

10/10 Excellent

Sandeep

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay! Such amazing property and staff! I will always return here. It’s connected to intercontinental And you can charge ancillaries at continental to your holiday inn. Hence you can enjoy both hotels :) great property!
Stayed 7 nights in Nov 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very close to Erawan Shrine & Central World including the train station which is convenience.
Stayed 4 nights in Nov 2023

10/10 Excellent

srinivas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Tan Lee Koon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Less than 5minutes walk to BTS station. Housekeeping was perfect for my family. Good breakfast with great service staff. I will be back again.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jose Antonio S., Muntinlupa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

How Boon

Liked: Cleanliness, staff & service, property conditions & facilities
Service Staffs and extremely friendly.
Stayed 1 night in Oct 2023

10/10 Excellent

Kelvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Qiong

Stayed 3 nights in Oct 2023

6/10 Okay

Nancy

Stayed 1 night in Oct 2023

8/10 Good

Ling

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Maneerat

Stayed 1 night in Oct 2023

8/10 Good

Kah Peng

Stayed 1 night in Sep 2023
Response from Best regards, Rung Duty Manager on 29 Sept 2023
Dear Values Guest, Thank you for your recent stay with us. We will look forward to welcoming you again.

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Best regards, Rung Duty Manager on 29 Sept 2023
Dear Values Guest, Thank you for your recent stay with us. We will look forward to welcoming you again.

8/10 Good

ISAAC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Best regards, Rung Duty Manager on 29 Sept 2023
Dear Values Guest, Thank you for your recent stay with us. We will look forward to welcoming you again.

10/10 Excellent

Hong

Stayed 4 nights in Sep 2023
Response from Best regards, Rung Duty Manager on 23 Sept 2023
Dear Value Guests, Thank you for your recent stay with us. We will look forward to welcoming you again.

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel buffet breakfast excellent as well as the staff very kind and helpful at Ginger café.
Stayed 3 nights in Sep 2023
Response from Best regards, Rung // Duty Manager on 16 Sept 2023
Dear Valued guest, Thank you for your recent stay with us. Your feedback is vital for us to maintain the quality of service. We hope to see you again.

8/10 Good

Kannadhasan

Travelled with family and small children
Liked: Staff & service
Staff was very responsive and fast. Cleanliness could be better :) thanks
Stayed 3 nights in Sep 2023
Response from Best regards, Rung Duty Manager on 8 Sept 2023
Dear Value Guests, Thank you for your recent stay with us. We will look forward to welcoming you again.