Outdoor pool, pool umbrellas, pool loungers

Reviews of Eastin Grand Hotel Sathorn Bangkok

5 out of 5
Eastin Grand Hotel Sathorn Bangkok
33/1 South Sathorn Road Yannawa, Sathorn, Bangkok, Bangkok

Reviews

9.6

Exceptional

Rating 10 - Excellent. 806 out of 1013 reviews" "
Rating 8 - Good. 168 out of 1013 reviews" "
Rating 6 - Okay. 23 out of 1013 reviews" "
Rating 4 - Poor. 8 out of 1013 reviews" "
Rating 2 - Terrible. 8 out of 1013 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Sam

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff are friendly but check-in is very slow. Rooms are clean and spacious and beds are comfy. The facilities are limited for the size of this hotel; not enough elevators, so expect a long wait when moving floors, and the pool is too small to handle the volume of guests. The executive lounge is very underwhelming but the view is nice.

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel right next to the skytrain so easy to get around the city. Good dining options with good pool giving excellent views of the city at night.
Stayed 2 nights in Mar 2024

8/10 Good

Artur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2024

10/10 Excellent

Kim Ngan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the executive deluxe room with lounge access. Flawless hotel facilities. Extremely friendly and helpful staff. Would stay there again if in Bangkok.
Stayed 4 nights in Mar 2024
Response from The Management Team on 19 Mar 2024
Dear Valued Guest,Thank you for sharing your experience! We're thrilled to hear that you had a flawless stay in our executive deluxe room and that you found our hotel facilities to be excellent. It's wonderful to know that our staff provided you with friendly and helpful service throughout your stay. We look forward to welcoming you back to our hotel if you find yourself in Bangkok again.Best regards,The Management TeamEastin Grand Hotel Sathorn Bangkok

10/10 Excellent

samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel and staff will be back
Stayed 12 nights in Mar 2024
Response from Management Team on 19 Mar 2024
Dear Valued Guest, We appreciate your kind words about our staff's exceptional hospitality. Ensuring your comfort and satisfaction is our top priority, and we are glad to hear that our team went the extra mile to make your stay superb. We will share among our team for a job well done.May we end by saying that it was a pleasure to host you once more for your stay in Bangkok and we hope to see you again in the not too distant future.Best Regards,Management Team Eastin Grand Hotel Sathorn

10/10 Excellent

Ferdinand

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was great. They were very attentive, clean, and always willing to help.
Stayed 6 nights in Mar 2024
Response from Management Team on 19 Mar 2024
Dear Valued Guest, We're thrilled to hear that you had a great experience at our hotel! Providing attentive service, cleanliness, and assistance is always our priority, and we're glad to hear that we met your expectations. We look forward to welcoming you back again soon.Best Regards,Management Team Eastin Grand Hotel Sathorn

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, amenities
Friendly and helpful staff great pool 5⭐️.
Stayed 3 nights in Mar 2024
Response from Management Team on 19 Mar 2024
Dear Valued Guest, May we begin by thanking you for choosing Eastin Grand Hotel Sathorn Bangkok again for your recent visit to the city and for taking the time to share your feedback on your stay with us.We're delighted to hear that you found our staff friendly and helpful, and that you enjoyed our pool facilities. We aim to provide excellent service and a relaxing atmosphere for all our guests. We look forward to welcoming you back again soon.Best Regards,Management Team Eastin Grand Hotel Sathorn

2/10 Terrible

stergios

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice--Clean hotel & staff is very helpful. Easy access to the BTS metro--3rd floor of the hotel leads directly to the metro station. Breakfast is excellent Pool is very nice Only negative is that one morning we were looking for the concierge and he was not there
Stayed 4 nights in Feb 2024
Response from The Management Team on 28 Feb 2024
Dear Valued Guest, Thank you for taking the time to share your experience with us. We're delighted to hear that you appreciated our cleanliness and our staff helpful during your stay.We're glad that you appreciated our convenient location with easy access to the BTS metro. It's great to know that you enjoyed our excellent breakfast and our refreshing pool.Please accept our apologies for the inconvenience you experienced with the concierge service. We'll address this internally to ensure it doesn't happen again in the future.We appreciate your valuable feedback and hope to welcome you back for another pleasant stay soon. Best regards,The Management Team Eastin Grand Hotel Sathorn

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel located in a central location. Nice amenities, staff, and breakfast. Walkable area and located on the BTS.
Response from The Management Team on 28 Feb 2024
Dear Valued Guest, Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay at our beautiful hotel.It's wonderful to know that you appreciated our central location, amenities, friendly staff, and delicious breakfast options. We strive to provide a comfortable and enjoyable stay for all our guests, and we're delighted that we could meet your expectations.We hope to have the pleasure of welcoming you back for another memorable stay in the future. Best regards,The Management Team Eastin Grand Hotel Sathorn

10/10 Excellent

Ammar

Liked: Property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great. Took advantage of the executive lounge option and the amenities far exceeded expectations. The staff of the hotel were very good and helpful as well as accommodating. Excellent value for the money.
Stayed 2 nights in Feb 2024
Response from The Management Team on 23 Feb 2024
Dear Valued Guest, We're delighted to hear that you had a great experience at our hotel and that you enjoyed the executive lounge option to exceed your expectations. Providing exceptional service and amenities for our guests is always our top priority, and we're thrilled that our staff could make your stay memorable. May we end by saying that we hope you had a marvellous time in Thailand and we would love to see you again the next time you visit Bangkok. Best regards,The Management TeamEastin Grand Hotel Sathorn Bangkok

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic pool on @4th floor
Stayed 1 night in Feb 2024
Response from The Management Team on 23 Feb 2024
Dear Valued Guest, May we begin by thanking you for choosing Eastin Grand Hotel Sathorn Bangkok again for your recent visit to the city and for taking the time to share your feedback on your stay with us.We're thrilled to hear that you enjoyed our fantastic pool on the 14th floor! It's our pleasure to provide a refreshing and enjoyable experience for our guests.May we end by saying that it was a pleasure to host you once more for your stay in Bangkok and we hope to see you again in the not too distant future.Best regards,The Management TeamEastin Grand Hotel Sathorn Bangkok

8/10 Good

Simona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to have the BTS attached to the hotel. The negative was out of all the hotels we spent in Thailand this was the only one where we only had two bottles of drinking water. Every other hotel just gave us as much as we needed. Pool staff was a little pushy with drinks…. Standing over top of us while thinking of what to order. Everything else was great and by far one of the best breakfast buffet ever !!
Stayed 2 nights in Feb 2024
Response from Management Team on 23 Feb 2024
Dear Valued Guest, We're pleased to hear that you appreciated the convenience location attached with BTS Skytrain and enjoyed our breakfast buffet. However, we apologize for any inconvenience regarding the provision of drinking water and the experience with the pool staff. Your feedback is important to us, and we will address these issues with our team to ensure a better experience for our guests in the future. We appreciate your kind words about everything else and hope to welcome you back for another great stay in the future.Best Regards,Management Team Eastin Grand Hotel Sathorn

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ms Fang checked me in and out and she was so helpful. She’s a real credit to the Eastin organization. I will definitely consider this hotel when I return to Bangkok.
Stayed 5 nights in Feb 2024
Response from The Management Team on 23 Feb 2024
Dear Valued Guest, May we begin by thanking you for choosing Eastin Grand Hotel Sathorn Bangkok again for your recent visit to the city and for taking the time to share your feedback on your stay with us.Our team takes great pride in providing exceptional service, and Ms. Fang's dedication to ensuring your check-in and check-out processes went smoothly reflects our commitment to excellence. We'll make sure to pass along your kind words to her and the rest of our team.We appreciate your kind words and look forward to the opportunity to welcome you back to Eastin Grand Hotel Sathorn on your future visits to Bangkok.Best regards,The Management Team Eastin Grand Hotel Sathorn

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were staying in a club floor room for 3 days. Check in on the club floor was quick & efficient .The rooms at the Eastin Grand were very clean & comfortable . The club lounge offered a good range of drinks & cocktails & the canapés were very good quality. All of the staff that we had dealings with were very courteous, professional & efficient & made our stay very enjoyable. There’s not much to do around the hotel but there’s a Sky train station right next to the hotel which tsjkes you into the city centre. Would definitely stay at the Eastin Grand again
Stayed 3 nights in Feb 2024
Response from Management Team on 23 Feb 2024
Dear Valued Guest, We're thrilled to hear that you enjoyed your stay on our Executive lounge and appreciated efficient check-in. It's great to know that you appreciated our clean and comfortable room, and that you enjoyed the offerings at our executive lounge. We're delighted that our staff provided courteous, professional, and efficient service, making your stay enjoyable. While there may not be much to do around the hotel, we're glad the nearby Skytrain station provided convenient access to the city center. We look forward to welcoming you back to Eastin Grand again in the future.Best Regards,Management Team Eastin Grand Hotel Sathorn

10/10 Excellent

MINH TAI,

Travelled with partner
Liked: Amenities
Good service and location.
Stayed 3 nights in Feb 2024
Response from The Management Team on 12 Feb 2024
Dear Valued Guest, Thank you for sharing your feedback on your recent stay with us. We're glad to hear that you appreciated our service and location to be satisfactory. Providing excellent service and ensuring a convenient location are top priorities for us, and we're pleased that we met your expectations in these areas. We hope to have the opportunity to welcome you back in the future.Best regards,The Management TeamEastin Grand Hotel Sathorn Bangkok

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was incredible. We arrived early and were upgraded. The staff's service is impeccable. We enjoyed the executive lounge with our free cocktails from 5p-7p with appetizers. The breakfast was outstanding. My husband didn't want to leave because he enjoyed the room overlooking the city lights so much. Our bathroom was gorgeous as well. We loved the infinity pool too.
Stayed 2 nights in Feb 2024
Response from The Management Team on 12 Feb 2024
Dear Valued Guest, We're thrilled to hear that you enjoyed your stay and that our team provided you with impeccable service. It's wonderful to know that you appreciated the upgrade to your incredible room and enjoyed the amenities, including the executive lounge, complimentary cocktails, and appetizers. Additionally, we're delighted that you enjoyed the outstanding breakfast and that your husband loved the room overlooking the city lights so much. We're also glad to hear that you loved the gorgeous bathroom and the infinity pool. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another memorable experience.Best regards,The Management TeamEastin Grand Hotel Sathorn Bangkok

8/10 Good

Paolla

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at East Grandin were so very accommodating - from an early checkin, to great tour recommendations and front desk support - we were very satisfied. I would highly recommend East Grandin for a stay in Bangkok.
Stayed 5 nights in Jan 2024
Response from The Management Team on 12 Feb 2024
Dear Valued Guest, Thank you for sharing your positive experience! We're delighted to hear that our staff at Eastin Grand Hotel Sathorn provided you with excellent service and made your stay enjoyable. Ensuring our guests have a comfortable and memorable stay is our top priority, and we're pleased that we could accommodate your needs, provide helpful tour recommendations, and offer support at the front desk. Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back for another satisfying stay in Bangkok.Best regards,The Management TeamEastin Grand Hotel Sathorn Bangkok

6/10 Okay

Mei yee

Travelled with family
Liked: Cleanliness
convenient location but Hotel a bit old
Stayed 1 night in Jan 2024
Response from The Management Team on 1 Feb 2024
Dear Valued Guest, Thank you for choosing Eastin Grand Hotel Sathorn and for taking the time to share your feedback. We appreciate your positive comment about the convenient location.We also value your input about the hotel's age. While our commitment to cleanliness and guest satisfaction remains a priority, we understand that preferences for the appearance of the hotel may vary. We continuously strive to enhance our facilities and services.We value your feedback, and it helps us in our ongoing efforts to provide an excellent experience for our guests.We hope to welcome you back in the future and provide you with an even more enjoyable stay.Best regards,The Management TeamEastin Grand Hotel Sathorn

10/10 Excellent

Pui Shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good, just no shopping option
Stayed 4 nights in Jan 2024
Response from The Management Team on 1 Feb 2024
Dear Valued Guest, Thank you for choosing Eastin Grand Hotel Sathorn and for sharing your feedback with us. We're delighted to hear that you found everything good during your stay.Regarding the shopping options, we understand the importance of convenient access to shopping facilities. While our immediate vicinity may not have shopping options, Bangkok offers various shopping districts that are easily accessible by public transportation, including the BTS Skytrain.We appreciate your input, and we hope you had an overall enjoyable experience at our hotel. We look forward to welcoming you back in the future.Best regards,The Management TeamEastin Grand Hotel Sathorn

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

juan pedro

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

10/10 Excellent

vanessa

Stayed 4 nights in Jan 2024

10/10 Excellent

Ana

Stayed 3 nights in Jan 2024

10/10 Excellent

Nattakarn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2024
Response from The Management Team on 5 Mar 2024
Dear Valued Guest, We truly appreciate your high score as they act as an inspiration to our entire team to continue to provide an outstanding Eastin Grand Hotel Sathorn Bangkok stay for each and every one of our valued guests.May we end by saying that we hope you had a marvellous time in Thailand and we would love to see you again the next time you visit Bangkok. Best regards,The Management TeamEastin Grand Hotel Sathorn Bangkok

10/10 Excellent

Robert, McLean

Stayed 4 nights in Jan 2024

10/10 Excellent

Lucy

Stayed 3 nights in Jan 2024

10/10 Excellent

zivile

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Jan 2024
Response from The Management Team on 8 Feb 2024
Dear Valued Guest, May we begin by thanking you for choosing Eastin Grand Hotel Sathorn Bangkok again for your recent visit to the city and for taking the time to share your feedback on your stay with us.We would also like to thank you for the positive comments you made about our property, and we are very pleased that overall you had a pleasant stay.May we end by saying that we hope you had a marvellous time in Thailand and we would love to see you again the next time you visit Bangkok. Best regards,The Management TeamEastin Grand Hotel Sathorn Bangkok

10/10 Excellent

Vera

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food in the executive lounge; could be a little warmer and my be also something over lunch- even if we have to pay extra
Stayed 3 nights in Dec 2023
Response from The Management Team on 3 Jan 2024
Dear Valued Guest, Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed the excellent food at our Executive Lounge. Your appreciation encourages our team to maintain high standards in providing a delightful culinary experience for our guests.We take note of your suggestion regarding the temperature of the food and the possibility of offering additional options over lunch, even if it involves an extra charge. Your input is valuable, and we will certainly discuss these aspects with our culinary team to enhance the dining experience further.Your satisfaction is our priority, and we appreciate your insights as they help us improve and cater to the preferences of our guests.Thank you once again for choosing Eastin Grand Hotel Sathorn. We look forward to the pleasure of welcoming you back for another enjoyable stay.Best regards,The Management TeamEastin Grand Hotel Sathorn

10/10 Excellent

Jessie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is linked to BTS which is convenient.
Stayed 3 nights in Dec 2023
Response from The Management Team on 3 Jan 2024
Dear Valued Guest, May we begin by thanking you for choosing Eastin Grand Hotel Sathorn Bangkok again for your recent visit to the city and for taking the time to share your feedback on your stay with us.We are delighted we were able to provide you with a comfortable stay. Your kind comments regarding our location are greatly appreciated. Our direct walkway to the Surasak BTS station really does make getting around the city easier.We hope we become your accommodation of choice in Bangkok and look forward to seeing you again upon your next visit. Best regards,The Management TeamEastin Grand Hotel Sathorn Bangkok

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is a great location. BTS is conveniently connected which makes for eas to get to restaurants and shopping (Siam Paragon). Hotel staff is friendly and available 24hrs a day.
Stayed 4 nights in Dec 2023
Response from The Management Team on 27 Dec 2023
Dear Valued Guest, May we begin by thanking you for choosing Eastin Grand Hotel Sathorn for your visit to Bangkok and for taking the time to complete Online review. Feedback such as yours is essential to us as it enables us to ascertain where we are meeting or exceeding our guests’ expectations and, equally importantly, attend to any issues they may experience during their stay.The location of our hotel with direct access to the BTS skytrain indeed makes exploring the city easy, and our very friendly staff contributed to making your stay enjoyable. We are pleased that it added to the overall positive experience.Once again, thank you for choosing Eastin Grand Hotel Sathorn. We are grateful for your kind words and look forward to the pleasure of welcoming you back in the future.Best regards,The Management TeamEastin Grand Hotel Sathorn

8/10 Good

Pamela

Travelled with family
Liked: Staff & service, room comfort
Hotel location is very convenient, right by BTS Surasak station, close by all renowned shopping mall. It is 1 hour away from airport. Hotel staffs are very friendly, helpful and efficient. Our flight got cancelled and they provide professional and constructive solution. Guest room cleanliness is fair. There was stain on the blanket cover which is not acceptable. There were lots of outlets in the room; however, only a few works which is not enough to serve my needs. Overall the rating is Good 👍 and I am happy to recommend to my friends if they travel to Bangkok.
Stayed 4 nights in Dec 2023
Response from The Management Team on 27 Dec 2023
Dear Valued Guest, Warm greetings from Eastin Grand Hotel Sathorn!We would like to express our sincere gratitude for taking the time to share your feedback about your recent stay with us. Your detailed insights are invaluable to us, and we are pleased to hear that you found our hotel's location convenient, our staff friendly and efficient, and our services overall satisfactory.We regret any inconvenience caused by the stain on the blanket cover, and we sincerely apologize for falling short of our cleanliness standards. Rest assured, we will address this matter promptly to ensure such occurrences are minimized in the future.Your comment about the electrical outlets in the room is duly noted, and we appreciate your patience in bringing it to our attention. We will inspect and rectify the situation to enhance the guest experience.It is heartening to know that our team could assist you professionally and constructively when faced with a flight cancellation. Our commitment is to provide exceptional service, and we are delighted to have met your expectations.Thank you for your positive rating and recommendation. We look forward to the opportunity to welcome you back in the future. Best regards,The Management TeamEastin Grand Hotel Sathorn

10/10 Excellent

Vegard

Stayed 2 nights in Dec 2023

8/10 Good

Susie

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Base in Bangkok!
Hotel and staff were lovely. Amazing breakfast choices to include Thai, Chinese and American breakfast options. Direct access to the BTS was phenomenal.
Stayed 3 nights in Nov 2023
Response from The Management Team on 25 Dec 2023
Dear Valued Guest, Warm greetings from Eastin Grand Hotel Sathorn! We extend our sincere appreciation for your kind words and the time you took to share your positive feedback with us.It brings us immense joy to hear that you enjoyed our friendly staff, and the variety of breakfast. Our team works hard to create a welcoming and comfortable environment for our guests, and it's rewarding to know that our efforts have made a positive impact on your stay.The location of our hotel with direct access to the BTS Skytrain indeed makes exploring the city easy, and we're pleased that it added to the overall positive experience.We look forward to the pleasure of welcoming you back for another delightful experience.Best regards,The Management TeamEastin Grand Hotel Sathorn

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great location and staff. Friwnsly staff and good breakfast and dinner options. Nice facilities and pool area and very clean.
Stayed 2 nights in Dec 2023
Response from The Management Team on 25 Dec 2023
Dear Valued Guest, Warm greetings from Eastin Grand Hotel Sathorn! We extend our sincere appreciation for your kind words and the time you took to share your positive feedback with us.It brings us immense joy to hear that you enjoyed our great location, friendly staff, and the variety of breakfast, dinner options and our hotel facilities. Our team works hard to create a welcoming and comfortable environment for our guests, and it's rewarding to know that our efforts have made a positive impact on your stay.We look forward to the pleasure of welcoming you back for another delightful experience.Best regards,The Management TeamEastin Grand Hotel Sathorn

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent hotel on a budget.
Stayed 1 night in Dec 2023
Response from The Management Team on 22 Jan 2024
Dear Valued Guest, We would like to express our sincere gratitude for your wonderful review. It brings us immense joy to hear that your stay with us was a pleasurable experience and that we have left a positive impression on you.Your kind words motivate us to continue delivering exceptional service, and we would be honored to welcome you back for another outstanding stay whenever your travels bring you to Bangkok.Best regards,The Management TeamEastin Grand Hotel Sathorn Bangkok

10/10 Excellent

rajesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

EUNSEOG

Stayed 4 nights in Nov 2023

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

GAHYE

Stayed 3 nights in Nov 2023

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Hans-Rudolf

Stayed 4 nights in Nov 2023

10/10 Excellent

mikyung

Stayed 2 nights in Nov 2023

10/10 Excellent

YASUYUKI

Stayed 3 nights in Nov 2023

10/10 Excellent

Irmgard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent managed and maintained. Facilities are clean and accessible. Pool, gym, restaurants maintained with high standards. Staff throughout the hotel is incredible attentive and helpful while maintaining professionalism.
Stayed 1 night in Nov 2023
Response from The Management Team on 22 Nov 2023
Dear Valued Guest, May we begin by thanking you for choosing Eastin Grand Hotel Sathorn for your visit to Bangkok and for taking the time to complete Online review. Feedback such as yours is essential to us as it enables us to ascertain where we are meeting or exceeding our guests’ expectations and, equally importantly, attend to any issues they may experience during their stay.We are delighted that you appreciated the cleanliness and accessibility of our facilities, including the pool, gym, and restaurants. Maintaining high standards is a priority for us, and your recognition reinforces our commitment to providing exceptional experiences for our guests.Your kind words about our staff's incredible attentiveness, helpfulness, and professionalism are truly appreciated. We believe that the dedication of our team members plays a crucial role in ensuring our guests' satisfaction.May we end by saying that we hope you had a marvellous time in Thailand and we would love to see you again the next time you visit Bangkok. Best regards,The Management TeamEastin Grand Hotel Sathorn Bangkok

10/10 Excellent

naryeong

Stayed 1 night in Nov 2023

10/10 Excellent

Maria

Stayed 4 nights in Nov 2023