Indoor pool

Reviews of Diamond City Hotel

3 out of 5
Diamond City Hotel
549/23 Soi Payanark Rama 6 Rd, Rajthevee District, Bangkok, Bangkok

Reviews

6.2
Rating 10 - Excellent. 96 out of 876 reviews" "
Rating 8 - Good. 224 out of 876 reviews" "
Rating 6 - Okay. 280 out of 876 reviews" "
Rating 4 - Poor. 158 out of 876 reviews" "
Rating 2 - Terrible. 118 out of 876 reviews" "

6.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

10/10 Excellent

carlos

Liked: Amenities
Good
Stayed 4 nights in Mar 2024

10/10 Excellent

Cherrie

Stayed 1 night in Dec 2023

2/10 Terrible

Melanie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room are very scary with mirror all over. When you open the balcony door, all you can see literally were rooftop and can stand over the roof from our bedroom. I had to check in for 1 hour and check out and moved to another hotel. I was never get refunded for my 3 days payment but it’s ok. At least I get to sleep in another decent hotel.
Stayed 2 nights in Aug 2023

8/10 Good

Chip Wah

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Staffs are very friendly and helpful. The room is a bit old but comfortable. breakfast can be improved. I like their location, it's nearby the local street market, and you can get a lot of excellent food cheaply. overall, a nice place to stay, if the local market is your go-to place.
Stayed 3 nights in Apr 2023

8/10 Good

DAMEIAN

Stayed 1 night in Mar 2023

2/10 Terrible

Amanda

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It was dirty.noisy air conditioning .filthy ourside balcony.it smelt.we bought our autistic grandaugter on holidays .she got very upset.staff asked us if we wanted to change.pool disgusting was scummy.booked for 2nights only stayed 2hrs booked another hotel
Stayed 2 nights in Feb 2023

10/10 Excellent

Hai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 4th time staying here at this hotel, overall good location . Will be back again Breakfast need to be improve
Stayed 4 nights in Jan 2023

6/10 Okay

Ngia

Liked: Staff & service, room comfort
Just needed one night sleep as
Stayed 1 night in Dec 2022

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The listing is completely false. We had no city view. There was no free snack bar, in fact there wasn't even water in the room. The swimming pool is disgusting, I wouldn't let my dog swim in it.
Stayed 1 night in Dec 2022

6/10 Okay

Elizabeth

Travelled with family
Disliked: Property conditions & facilities
The hotel is near to the city and easier to take taxis and grab. The hotel is old and we brought swimming attire but the swimming pool is like an aquarium and in the lobby area. It is different from the picture.
Stayed 2 nights in Oct 2022

6/10 Okay

Kyaw

Travelled with family
Disliked: Amenities, property conditions & facilities
Walkable around the area. Wi-Fi really slow and getting worse during night. Renovations going on in the hotel and area like swimming pool not accessible.
Stayed 5 nights in Sep 2022

4/10 Poor

Edgar, California

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old furnitures, wall paper of the room ambience in the 90's and lighting in the room dark. The pool isn't heated and not well lit.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is helpful and friendly. The hotel is a bit dark.
Stayed 5 nights in Jan 2020

6/10 Okay

Sim

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Business traveller
drop and run
a bit overrated with pick, but good to drop your stuff and leave :)
Stayed 1 night in Nov 2019

8/10 Good

LIRON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

4/10 Poor

CHAI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Not unique, run of the mill. Kind of dated. But safe and clean and well located.
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Staffs are very helpful.
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Photos are deceiving
The photos look nothing like reality, hotel is extremely old, dark and run down.. would not recommend if you’re looking for a decent hotel to stay and relax in between exploring the city. It’s good if you just need a bed to sleep in, wouldn’t recommend for families
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time staying here, it is still a quirky place to stay with very friendly and helpful staff. Very well central to everything around it.
Stayed 9 nights in Mar 2019

2/10 Terrible

Verified traveller

deceiving hotel... take note...
there is extra charge for extra pax. i booked a 2 queen bed room but they say only for 2 pax. so they request extra 700thb per person per night. even children or baby will also need consider as extra pax.. its ridiculous..
Stayed 3 nights in Feb 2019
Response from G on 5 Mar 2019
Thank you for your comment. Please kindly be informed that the room rate you paid is for two persons in a room which has been clearly stated in your booking. The queen sized bed is the sized of bed we allocate for upper room category. The child above 2 years old is charged only for breakfast. Please kindly refer to the hotel condition which has also been clearly stated on the website. The price stated on the website is the price for two persons with breakfast and if you wish to stay more than two persons, please kindly select the correct number of adults and you will receive the correct room rate with extra bed included. This condition is applied for all hotels not just our hotel. We hope to receive your kind understanding that the hotel is charged for extra person because you have paid only for two persons. Thank you very much

8/10 Good

Verified traveller

Travelled with family
Disliked: Cleanliness
Close and convenient I would stay there again as it is close to the Siam centre
Stayed 13 nights in Mar 2018

4/10 Poor

Robertus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly overrated hotel, no good value for money
I had high hopes when I selected this hotel from the website, beautiful pictures, great descriptions, but unfortunately the reality was very disappointing: Clearly a hotel without investments, not even the plants are watered. Overrated hotel, not very friendly, not clean and website description not accurate. Poor breakfast, poor choice and not hygienic or comfortable, swimming pool is small and dark and inside, in my 22 days i saw only once that people used it..Deluxe room was spacious, although not as spacious and nice as the website photos promised. Two big plusses though: good wifi and an excellent location. Overall, there should be plenty of better deals in Bangkok...
Stayed 22 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like itAnything service good people walking is good
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Location OK
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
We stayed 7 days with the same breakfast everyday. Near to train station. Hotel staffs are supportive very much.
Stayed 6 nights in Jan 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The staff were very willing to help. Our view was nowhere near as nice as the pictures suggested and the room was okay. The 24hr snack bar is popcorn though so I feel they oversold that part. Overall its not a bad place and great location near interesting spots.
Stayed 1 night in Jan 2019

4/10 Poor

Chandani

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They have friendly and helpful staffs. The room is clean.
Stayed 4 nights in Nov 2018

10/10 Excellent

Arthur, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and comfortable but the shower was hot and cold not constiant hot water. If they fix water problem even better that is my only complaint. They need more choices on the in room food service because only 4 choices and i think they should have more choices. I would stay there next time no problem and close to shopping and transport. Thanks Arthur bohringer.
Stayed 9 nights in Nov 2018

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel with very polite and helpful staff!
Stayed 1 night in Nov 2018

4/10 Poor

Julia, Maple Ridge, BC

Disliked: Cleanliness, property conditions & facilities
The location was good for me but the photos were nothing like reality. The pool looked amazing online but actually did not look anything look that. The room was dark. There was broken glass in my bathroom. The staff was helpful but I would not recommend it to anyone.
Stayed 2 nights in Nov 2018

2/10 Terrible

MUKESH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hotel ever
bad hotel, they charge for water also in room. if you drink water in room refrigerator they will make bill. Breakfast is just for name, swimming pool is very bad and insects inside it. You cant smoke or drink near swimming pool. If you are late even for 1 minute in check-out they will charge 100 bucks for it. I would not recommend this hotel and people should avoid this hotel.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Close to the most famous mall , MBK mall / centre
I just stayed there for one night , as soon as i entered into my room i felt like something is wrong , but i didnt check anything at first but when I fell asleep I thought to check whats wrong with the room, I found out that my balcony door was locked but the window lock was left open but it was blocked with the curtain , if I had slept without checking it , I could be robbed so easily But still the receptionist was good & the guard was good too
Stayed 1 night in Aug 2018

2/10 Terrible

Troy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not for family's
Smells really bad outside the room was small and dark the pool was green and smells bad . The staff was very nice
Stayed 2 nights in Jul 2018

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel for couple or family.
It was a great experience staying in the Diamond City Hotel. The staff there was very friendly and they have so much stuff for free ;) Its in the good location and best for couple or family.
Stayed 3 nights in May 2018

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best family hotel
It was one of the best hotel I stayed so far. Staff was very friendly and my whole family enjoyed there stay there.
Stayed 2 nights in May 2018

8/10 Good

V&J, London

Liked: Staff & service, property conditions & facilities, room comfort
Cheap & cheerful
Easy check in, good location as we needed the station nearby, helpful staff. We were after a comfortable bed, which we got. It was decent. We stayed in February 2018.
Stayed 1 night in Feb 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
PLEASE DO NOT STAY HERE. I REPEAT DO NOT STAY HERE. The staff was super super friendly BUT the hotel was so disgusting. There were bugs crawling all over the room. They should be paying people to stay at this hotel. Unless you don’t care about getting sleep, don’t stay here.
Stayed 1 night in May 2018

2/10 Terrible

Qamar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t go through fake photos
Not a good place to stay dirty hotel bad smell no massage in room bad condition of swimming pool. I booked grand delux non smoking room I ended up getting cheap small room .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived from a very long flight and the hotel staff checked us in 2 hours early without asking. All staff very helpful and welcoming.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice older hotel with a great staff and central location
Stayed 5 nights in Apr 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not what was advertised
totally bad area , not what was represented in photos at all ! !

8/10 Good

Melchora, Manila, Philippines

Liked: Staff & service, property conditions & facilities, room comfort