Interior entrance

Reviews of Airy Suvarnabhumi Hotel

3 out of 5
Airy Suvarnabhumi Hotel
432 Latkrabang Soi 3, Latkrabang, Suvarnabhumi Airport, Bangkok, Bangkok

Reviews

7.2

Good

Rating 10 - Excellent. 143 out of 827 reviews" "
Rating 8 - Good. 328 out of 827 reviews" "
Rating 6 - Okay. 235 out of 827 reviews" "
Rating 4 - Poor. 74 out of 827 reviews" "
Rating 2 - Terrible. 47 out of 827 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Nyunt Zaw

Stayed 1 night in Jun 2022

4/10 Poor

Jon

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

JoeQarmaza, Medinah, Ill. USA

Disliked: Cleanliness, staff & service, property conditions & facilities
The behavior of the employee, the change in the price, no WiFi for the room, they kept me waiting over half hour before talking to me
Stayed 21 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Staff & service
The hotels smells very bad and not easy to slept at the room
Stayed 1 night in Feb 2020

2/10 Terrible

Trevor, Canada

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This property is listed as having free wifi and a gym. There is no free wifi at this property, you are charged for it and require a coupon code. The gym consists of one stair climber and three sets of 10 pound free weights, this is not a gym. Property is inaccurately listed and I had a very poor experience here.
Stayed 11 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

4/10 Poor

AP

Business traveller, Travelled with group
Disliked: Staff & service
False advertising. It is actually 3 hotels. The staff is a bit rude. They don't have WiFi. They charge for everything. Umm... You pay for what you get, but your money can go further in BGK.
Stayed 1 night in Jan 2020

6/10 Okay

Tin Zar

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Robin, Bhutan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and affordable hotel close to airport. Friendly staff and reasonable amenities
Stayed 4 nights in Dec 2019

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay. Close to the airport, friendly staff.
Stayed 1 night in Dec 2019

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Best deal clean and staff was friendly Close to airport. Provide airport shuttle
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad Iocation, vem in day light they charge you 800 bath just to call a taxi, breakfast horrible the dinner room is unbelievable hot no A/C the staff are bad they do t treat u as a costumers, they do t car rooms mold ... u can’t charge laptop there just cell phones bad experiencie never more
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, amenities
Good for 1 night stay for catching flight in the morning
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they sold beer at the hotel after midnight where as Thailand stops selling at midnight clean rooms nice staff
Stayed 1 night in Jun 2019

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpleasant stay
The hotel is so far away from high way its hard to find the hotel because it’s all the way in the end of the subdivision and they have a lot different name of hotel posted in the banner it’s confusing the customer the room is dirty and hot no view at all in the window the customer service in from name lee is so bad he doesn’t know customer services he so rude disrespectful the customer also the lady Noi in the mini grocery is so rude and doesn’t know customers service keep watching in her phone when you ask her she shouting and mad unpleasant the hotel is so Hot room aircon is very low doesn’t get cold also in front seat lobby no aircon we sweeting during stay uncomfortable stay no WiFi in the room they told us only in lobby when we go to lobby is so slow we can’t access our work and family because no WiFi uncomfortable place to stay the manage should do something about the service also the improvement of the hotel room proper training and discipline should be implementing
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
The staff was unpleasant and not friendly. No thank-you or valuing you as a customer. I was viewed as an inconvenience rather than a valuable customer. Staff did not care.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Internet does not work in the rooms, and barely in the lobby.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Chosen because it was close to the airport and booked a budhet unit. The room met all my needs was clean and quiet
Stayed 2 nights in Mar 2019

8/10 Good

s.andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice services .good staff .quiet place. many food
Stayed 4 nights in Mar 2019

4/10 Poor

Yasir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to ap but bad location
Very rude employee location is bad as . 200 tb for key deposit and 150tb for the shuttle to ap and taxi cast me only 100tb with family just avoid if u are just wanna spend a night maybe ok
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in process. They are pretty strict with check-in time but allowed us to keep our luggage in a corner properly tagged. Hotel is conveniently placed near the airport (about 15min with car depending of traffic)
Stayed 1 night in Feb 2019

6/10 Okay

Henrik

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The wifi was only working in the lobby even though the facility was described as free wifi in the room. That was annoying. However, the price was quite reasonable.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
They had wifi setup throughout the property, but it was only working in the lobby. If you were depending on your room having wifi (as advertised) that could be a major obstacle. We managed OK.
Stayed 1 night in Feb 2019

4/10 Poor

Jo

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The only thing good about this place is it's proximity to the airport. The front desk staff were not very nice, the airport transfers are awful especially if you want to catch it from the airport. The lady coordinating the shuttle service was extremely rude and didn't inform us of the 1 hour wait. We wasted a lot of time just standing there waiting for her to give us an update. They only provide hourly service so it would be best to consider taking Grab or taxi. The bed linens were mismatched and the towels are all torn. This hotel takes cash payments most of the time and they don't understand the concept of charge to the room and settle before check out. Overall, the experience was really bad.
Stayed 2 nights in Feb 2019

6/10 Okay

Kerry

Liked: Cleanliness, staff & service
Low cost. Short term.
This is a place I might stay again for 1-2 nights but not for longer. It is inexpensive and because of that I was expecting.
Stayed 1 night in Jan 2019

6/10 Okay

Lindsay

Liked: Cleanliness, property conditions & facilities, room comfort
I stayed at the hotel because near airport.i stayed there before but they have increased the size if the hotel and have got new owner and the staff are not as friendly as before and there is a bad small around the out side of the hotel and it seems to in the corridor when you come out the room
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We booked this hotel based on reviews saying it was a simple and clean stay for our 12 hour overnight layover in Bangkok for a bed and a shower. I wish we would have booked somewhere else. There was mouse poop on the floor, the bed cover was stained and dirty (we slept without it), the a/c remote didn’t work and it was either freezing or hot, the shower was freezing, and the bathroom was musty and we were not given hand soap. The walls and floors were dirty and looked they had not been cleaned in several stays. There were several flies and mosquitos in the room. We did eat at the restaurant and it was fine, as we walked down the street and found no restaurants around. Neither of us got a good nights sleep and we could not wait to get out of there. Honestly we probably would have slept better at the airport. There’s so many options around the airport, book elsewhere. For $20 USD it wasn’t worth it for us to complain to front desk and I guess we shouldn’t be surprised by the state of the hotel.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was convenient location for me to sleep before an early flight. Shuttle to the airport was helpful
Stayed 1 night in Jan 2019

10/10 Excellent

Tang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It fair for the price. Breakfast buffet is also fair for the price.
Stayed 1 night in Nov 2018

8/10 Good

Rtusa, California

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room is clean and nice, at least a few staff can speak a little english and in few walks you can find temple,market which open at night,seven eleven and ATM machines and little restaurants. A little advice just don't open your window or terrace door mosquitos are sure to get in.
Stayed 11 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, good breakfast . Worth for that less price
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
over all it is good but transportation facilities are not good if we can afford a taxi then ok
Stayed 1 night in Oct 2018

8/10 Good

mark, ny ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
im not sure what they mean by close to the beach? the hotel is in lat krabang 1 mile from the airport on a fish pond it is roomy and has a bar and a restaurant and my room include free airport pick up. also very close to the airport link so you can use public transit to get you into the center of bkk for less than a buck and avoid rip off taxis
Stayed 1 night in Sep 2018

10/10 Excellent

MATHIEU, Quebec, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
We stayed for one night and it was exactly what we needed. The room was very good for the price and the shuttle is very convenient. We would stay there again anytime.
Stayed 1 night in Sep 2018

8/10 Good

Michael

Good choice for close to the airport
All in all, I would have to say that this hotel is a decent value for the money. Close to the airport (a ten-minute ride in their shuttle van), it makes for a good choice for anyone just needing a clean, comfortable place to sleep before moving on. If you're planning on staying in Bangkok for longer, though, it's too far out. The rooms are small but clean, and the mattress is surprisingly comfortable for a Thai hotel in this price range. The "included" breakfast was not bad and the restaurant is open 24 hours for the late night/early morning traveler. I guess my best recommendation is that my wife and I will be staying there again in a few weeks.
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2018

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay near airport
Very affordable and very good service...I left my phone in their van...they returned to the airport with my phone.
Stayed 1 night in Aug 2018

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near airport, gelreat value
Excellent. Brilliant value
Stayed 1 night in Aug 2018

6/10 Okay

Jonatha

Stayed 1 night in Aug 2018

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Best to go room only
Staff were not friendly at all. Everything seemed a chore. Room was good though. Would suggesting eating outside the hotel or bringing food with you as the restaurant was very poor.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rate but far from a main road
Clean and efficiently yiu will need the shuttle to and from the airport. A/c was perfectly cool. Upgraded room was excellent courtesy of the hotel check in staff
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place For Travelers Through Bangkok
Very convenient if you are in and out in Bangkok. There is a very affordable shuttle to and from the hotel.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Comfortable, convenient to airport but quiet area
Nice rooms, convenient accoutrements such as 24 hour restaurant and mini-mart. However, not near much other than the airport. While clean, ants can present an issue if even a minor amount of food or garbage is present in the rooms.
Stayed 2 nights in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total waste of money
We stayed the hotel for 5 days. Such a bad bad experience in my life. Staffs are not friendly, even they don't answer properly if we asked anything. Rooms are not much bad,but the toilet is very conjusted and even a bad smell. There is a shop inside the hotel,,but they charge price for everything. There is no microwave, inside the room,if we asked to use microwave in the hotel they charged high price for that also. And they provide a ketler in the room, it's too dirty,we can't use that.
Stayed 5 nights in Apr 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor hotel. Checkin only begins at 2pm even though expedia email and website stated 11 am. Air con leaked on bed and location is far off. Avoid.
Stayed 1 night in Apr 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
No hot water and internet didn't work.
There was no hot water and the internet didn't work. Since this was a business trip and I had to catch an early flight I had no time to ask for another room at 5am in the morning. Upon check I mentioned there was no hot water and they said "sorry" but there was no interest in checking and giving me at least a partial refund. I have stayed here several times and it has progressively become less desireable and this is the last time I stay at this hotel. I really needed the internet for business communication but there was none.