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Reviews of HARRIS Hotel & Conventions Festival Citylink - Bandung

3.5 out of 5
HARRIS Hotel & Conventions Festival Citylink - Bandung
Jl. Peta 241, Kopo, Pasir Koja, Bandung, West Java

Reviews

8.0

Very good

Rating 10 - Excellent. 8 out of 40 reviews" "
Rating 8 - Good. 22 out of 40 reviews" "
Rating 6 - Okay. 9 out of 40 reviews" "
Rating 4 - Poor. 1 out of 40 reviews" "
Rating 2 - Terrible. 0 out of 40 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Bi Jing

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

8/10 Good

fajar

Liked: Cleanliness, staff & service
Nice hotel
Nice staying here

10/10 Excellent

Christanto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Nice room, quality service, polite and warm hospitality. Very convenient for shopping area, food, minimart, and parking. Good price for the benefits of staying there.

8/10 Good

Kein Wah Gavin, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent gym
My third stay for the excellent gym and sundeck. The mall is great but note that there's not much outside of the hotel. But the street food at the back of the mall offers the best value authentic dishes.
Response from Haris Somantri on 23 Jul 2016
Dear Kein Wah Gavin, Please accept our sincere "Thank You" for choosing our Hotel as your place to stay during your stay in this City, it's truly our pleasure to serve you. We strive to provide the highest level of service, we hope that your experience with us was a pleasant one and hope that we can be of service to you again in the future. Harrisly Yours, Haris Somantri

8/10 Good

charly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyable stay
great place, comfy room
Response from Haris Somantri on 14 May 2016
Dear Charly, Cheers... Please accept our sincere "Thank You" for choosing our Hotel as your place to stay during your stay in this City, it's truly our pleasure to serve you. We strive to provide the highest level of service possible, we hope that your experience with us was a pleasant one and hope that we can be of service to you again in the future. Harrisly Yours, Haris Somantri

8/10 Good

charly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay
nice place, near shopping centre
Response from Haris Somantri on 14 May 2016
Dear Charly, Cheers... Please accept our sincere "Thank You" for choosing our Hotel as your place to stay during your stay in this City, it's truly our pleasure to serve you. We strive to provide the highest level of service possible, we hope that your experience with us was a pleasant one and hope that we can be of service to you again in the future. Harrisly Yours, Haris Somantri

10/10 Excellent

Yenawati, Purbalingga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice services at Haris Hotel Bandung
I like receptionist, because she is very nice and polite.. Her name is Puri.. Puri helped me while i had a trouble with hotel.com.. Puri thank you... GBU Puri
Response from Haris Somantri on 27 Feb 2016
Dear Yenawati, Please accept our sincere "Thank You" for choosing our Hotel as your place to stay during your stay in this City, it's truly our pleasure to serve you. It's our genuine pleasure that one of the Harris Players could be more than what you have expected and i will passed your complimentary to her and share your experience to all of the Players. We strive to provide the highest level of service possible, we hope that your experience with us was a pleasant one and hope that we can be of service to you again in the future. Harrisly Yours,

8/10 Good

Tan Swastika Winandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Haris Somantri on 27 Feb 2016
Dear Tan Swastika, Please accept our sincere "Thank You" for choosing our Hotel as your place to stay during your stay in this City, it's truly our pleasure to serve you. We strive to provide the highest level of service possible, we hope that your experience with us was a pleasant one and hope that we can be of service to you again in the future. Harrisly Yours,

8/10 Good

RISAL, surabaya

Liked: Cleanliness
is ok n good
that's ok for business. also for family, bcs close n connected to mall n supermarket and restaurants.
Response from Haris Somantri on 27 Feb 2016
Dear Risal, Please accept our sincere "Thank You" for choosing our Hotel as your place to stay during your stay in this City, it's truly our pleasure to serve you. We strive to provide the highest level of service possible, we hope that your experience with us was a pleasant one and hope that we can be of service to you again in the future. Harrisly Yours,

10/10 Excellent

Izad, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern and cheap
Stayed for 3 nights. Booked 2 rooms, was given 2 connecting rooms on the non-smoking floor. Noticed more business executives than families/tourists in the hotel though.

8/10 Good

Verified traveller

Disliked: Room comfort
Room check in
We went to the hotel at 11pm and to our surprise, the rooms are not ready. We have ask for 2 single beds room and only 1 single bed room is ready. This is not quite acceptable given it's way pass the hotel check in time of 2pm. We are all tired out and that had to be at the lobby for quite a while for rooms to be ready.

6/10 Okay

Verified traveller

Affordable and overall good
Near airport Huge mall next door Clean in general and good amenities However, the towels had very strong perfume smell, and we're old and discoloured.

8/10 Good

jaya, jakarta

Liked: Cleanliness, property conditions & facilities
great hotell
comfortable. convenient

6/10 Okay

Shaun, singapore

Liked: Cleanliness, staff & service
Harris Hotel review
It was a cosy and comfortable stay. The amenities are proper and clean. Location is a bit far from the factory outlets though. Air conditioner was very cold but the technician was prompt in fixing the problem. Hotel staff were friendly and approachable. Overall, we enjoy the stay.

6/10 Okay

Hary Adi, surabaya

Liked: Property conditions & facilities
Added pay for car park
This is the first time I know, we stay at hotel, but must pay more for car parking...

8/10 Good

Gavin, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Great Value
Friendly service. Good Wifi reception. Good Cable choice. Modern decor. Located next to a decent shopping mall.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean n convenience
Staffs are well trained. Good facilities. Easy to move around, attached to shopping mall with lots of eateries

10/10 Excellent

Oscar Widjaya

Liked: Cleanliness, staff & service, room comfort
Hotel with very good location - easy access to shopping mall
Nice hotel with easy access to mall. If you need to buy something, just go to the mall. Don't buy from hotel. The price water bottle is 5x compared if you buy from store in mall.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but sadly not much facilities nearby
Stay in hotel good but lack of facilities nearby except the Festival Mall which could be covered say in 1 day.

8/10 Good

james, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
The members of the hotel staff were very friendly and nice. I would like to commend Heri, our driver, for being a patient guide throughout our stay. He recommended us to many attractions as well as dinning restaurants which made our holiday in Bandung an unforgettable one. We were glad to have chosen Harris hotel.

10/10 Excellent

jcy, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean rooms
Hotel is located just next to the mall and it is easier for us to get our necessities from the supermarket or have our meal. Hotel room is very clean and tidy, bed is very comfy. Receptionist knew how to speak english which is a plus point as most of the people there only speak indo. Overall very satisfied with this hotel and will definitely stay here again!

8/10 Good

Tan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nice Hotel
Generally, the hotel is well maintained with friendly staff. The lobby area is nicely decorated. We were greeted with a welcome drink and check in was smooth and fast. The rooms are clean and housekeeping was generally well managed with the occasional lapse in replacing of tea/coffee sachets and toiletries. The rooms that we booked were a little small though. Room Did not check out the size of the other rooms. Rooms rates are reasonably priced. The hotel is linked to a shopping complex with a good mix of shops including chains like Matahari and Lotte Mart . Also within the complex is a food court with good variety of food. On weekday evenings there are live band performances at the food court.

6/10 Okay

Jimmy

Liked: Staff & service
Overall ok. Value for money hotel.

4/10 Poor

Rina

Business traveller
Disliked: Staff & service
Stayed 3 nights in Mar 2022

6/10 Okay

Stevanus Dedy

Stayed 3 nights in Jan 2022

10/10 Excellent

Lance, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable space and good location with mall
Second time in this hotel, staffs are very nice and workout very well, specially gentleman, space from lobby to room are very open, never feel close. They even has a small swimming pool. And nice view in the night just from the window in your room. This year they have foot massage room. Really worth for the value, like to come back again.

8/10 Good

jeep, 大阪

Liked: Cleanliness, room comfort
モールと直結した便利なホテル
ショッピングモールに完全に直結していて天気に関係なく毎日の食事や買い物がノンストレスでスムーズにこなせますね。

8/10 Good

Hsin-Yu, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great but...
Everything is great, great view, with small swim pool, and great mall with lots food options, but room hope is better 20% off and better including breakfast.
Response from Haris Somantri on 23 Jul 2016
Dear Hsin-Yu, Thank you very much for choosing HARRIS Hotel & Conventions Festival Citylink Bandung on your recent visit to Bandung. We glad to hear that your stay was memorable one. We will make a note for your suggestion concerning our room pricing and breakfast inclusion and overlook the possibilities for implementation. We are looking forward to be of service to you again in the near future Thank you Harrisly yours, Haris Somantri

8/10 Good

Sofiar

Liked: Cleanliness, property conditions & facilities, room comfort
Response from Haris Somantri on 23 Jul 2016
Dear Sofiar, Please accept our sincere "Thank You" for choosing our Hotel as your place to stay during your stay in this City, it's truly our pleasure to serve you. We strive to provide the highest level of service possible, we hope that your experience with us was a pleasant one and hope that we can be of service to you again in the future. Harrisly Yours, Haris Somantri

6/10 Okay

Sofiar, Jakarta

Liked: Cleanliness, property conditions & facilities, room comfort
Review harris hotel
Hotel yang bagus secara keselurahan menurut saya. Kekurangannya di dino kids clubs yang mainannya hanya sedikit sekali. Kolam renang yang kecil dan sangat dangkal. Hanya untuk anak kecil saja.
Response from Haris Somantri on 14 May 2016
Dear Sofiar, Cheers... Sangat menyenangkan bagi kami untuk mengetahui bahwa Anda dan keluarga mendapatkan pengalaman yang menyenangkan. Saran ataupun masukan mengenai Dino Kids club dan ukuran dari kolam renang yang kurang luas, akan menjadi perhatian khusus kami dan telah masuk dalam agenda kami untuk melihat kemungkinan menambah atau memperbaiki fasilitas yang ada. Tak lupa kami mengucapkan terimakasih karena telah meluangkan waktu untuk memberikan saran kepada kami untuk perbaikan kami di masa yang akan datang. Harisly Yours, Haris Somantri

6/10 Okay

hendro, jakarta

Liked: Cleanliness, property conditions & facilities, room comfort
stay at hotel harris bandung
overall room is clean, bed is comfortable and shower is great. one little dissapointment for the kiddy club, my kid received voucher for free cotton candy, unfortunately at 9 its still not available, and at 11 its already finish. should open earlier. Worst is the parking space..should reserve more space for hotel guest. luckily the hotel staff is very helpfull. two thumbs up for hotel staff

8/10 Good

Stevany, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tempat tidur nyaman
Oke untuk perjalanan pribadi

8/10 Good

Stevany, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities
Tempat tidur nyaman
Sangat cocok untuk business trip

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lokasi strategis
Lokasi strategis. Secara keseluruhan bersih, hanya kolong ranjang tidak dibersihkan ada sisa makanan. Dino kids club banyak mainan yang hilang dan tidak bisa dipakai. Kolam renang kotor sehingga tidak jadi berenang deh. Juga sayangnya kolamnya air dingin. Kelebihannya, dekat tempat makan dan belanja.

10/10 Excellent

Gabriel, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
kondisi bangunan masih baru dan bersih serta terawat. Internet cepat dan staff sangat membantu dan ramah. lokasi Hotel jauh dari keramaian, dan kemacetan, Dekat dengan Shopping Area

8/10 Good

santosa, cikarang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lokasi strtegis
Lokasi hotel ini cukup strategis dan mudah dijangkau. Kalau bawa mobil pribadi, repot cari tempat parkir, karena hotel ini menyatu dengan pusat perbelanjaan, walaupun ada parkir khusus, tetap saja bisa dipakai oleh pengunjung pusat belanja. Kamar lumayan bersih, cuma kamar mandinya terlalu kecil.

8/10 Good

Heince, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
festival citywalk
dekat dengan mall festival citywalk sehingga tidak perlu jauh2 untuk berbelanja pakaian juga makanan