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Rating 10 - Excellent. 320 out of 1000 reviews" "
10 - Excellent
320
Rating 8 - Good. 264 out of 1000 reviews" "
8 - Good
264
Rating 6 - Okay. 154 out of 1000 reviews" "
6 - Okay
154
Rating 4 - Poor. 120 out of 1000 reviews" "
4 - Poor
120
Rating 2 - Terrible. 142 out of 1000 reviews" "
2 - Terrible
142
7.2/10
Cleanliness
7.6/10
Staff & service
6.6/10
Amenities
6.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
4/10 Poor
Qamariah
Travelled with family, Travelled with family and small children
DO NOT BRING YOUR KIDS HERE.
My family has been staying here due to having a lapse in the time our lease ended and waiting too move into our new apartment. We've been staying for about two weeks now. I get a call from the front desk saying that I was placed on the do not rent list because one of my kids drew on one of the blankets. WASHABLE MARKERS! I know for a fact it washed out. I could understand if it was the walls or something else in the room but the blanket? Not to be blunt but thank goodness nobody here who has a mensual cycle stays here and has some leakage overnight and leaves a stain on there precious blankets. There is definitely more of a reason than this. The stares from the cleaning ladies whenever we leave out . I clean up way better than them because I don't want a mess. I take out my own trash and diapers as it builds up. I did nothing wrong but give them two weeks of my money. So don't book here if you have kids or be sure not to spill anything in there "cashmere" blankets!
We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.We appreciate your sharing your concerns and hope you will give us an opportunity to serve you better in the near future. Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. Sincerely,Manager on Duty
10/10 Excellent
Ericka
Travelled with partner
25 Mar 2024
Liked: Staff & service
Disliked: Amenities
It’s motel 6 so much wasn’t expected, however it was a decent comfortable stay. My only complaint is the holes in the comforter and the burn marks on the bathroom toilet.
Ericka
Stayed 1 night in Mar 2024
Response from Beth Chaffman on 25 Mar 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,General Manager
10/10 Excellent
Petros
23 Mar 2024
Liked: Cleanliness
Petros
Stayed 1 night in Mar 2024
Response from Beth Chaffman on 25 Mar 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty
Dirty, smelly and unsafe- pretty much sums up my experience. I wouldn’t recommending this place unless you’re looking for somewhere to get high on drugs and crash out. Also be prepared to hear a dog barking all night. The staff were nice, but those who frequent the property are not.
Terry
Stayed 1 night in Mar 2024
Response from Beth Chaffman on 19 Mar 2024
We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.We appreciate your sharing your concerns and hope you will give us an opportunity to serve you better in the near future. Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. Sincerely,Manager on Duty
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty
This place was very easy to check
In and the rooms were very clean
Theresa
Stayed 1 night in Mar 2024
Response from Beth Chaffman on 19 Mar 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty
10/10 Excellent
Juan
14 Mar 2024
Juan
Stayed 1 night in Mar 2024
Response from Beth Chaffman on 19 Mar 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty
Both nights i had togo back tothe front deck because the key didn't work
Teia
Stayed 1 night in Mar 2024
Response from Beth Chaffman on 12 Mar 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty
6/10 Okay
Lakia
10 Mar 2024
Disliked: Cleanliness
Lakia
Stayed 4 nights in Mar 2024
Response from Beth Chaffman on 12 Mar 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty
10/10 Excellent
Telia, baltimore
7 Mar 2024
Telia
Stayed 2 nights in Mar 2024
Response from Beth Chaffman on 28 Mar 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,General Manager
6/10 Okay
Gaston
5 Mar 2024
Gaston
Response from Aleice Harrod on 7 Mar 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,General Manager
Easy check in/out process. Courteous and professional staff. Clean room. Bed comfortable. Area quiet and safe. Loved that the front desk called just after check in to make sure everything with the room was ok. Wish that the bed had a higher platform so that bed would be higher. Also was missing a refrigerator and microwave a little bit. These are not complaints though. The price was great!
Elizabeth
Stayed 1 night in Mar 2024
Response from Beth Chaffman on 5 Mar 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty
2/10 Terrible
Anthony
4 Mar 2024
Disliked: Property conditions & facilities
Anthony
Stayed 1 night in Feb 2024
Response from Beth Chaffman on 5 Mar 2024
We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.We appreciate your sharing your concerns and hope you will give us an opportunity to serve you better in the near future. Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. Sincerely,Manager on Duty
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,General Manager
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty
I like the fact that you feel safe and comfortable and I don’t like the fact that you don’t have a microwave in the room or refrigerator so it’s just a sleep and go out hotel.. but if you want to save money and want clean room and comfort then this is the best option.
Shantell
Stayed 2 nights in Feb 2024
Response from Beth Chaffman on 20 Feb 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,General Manager
Room looks like it had just been renavated and was very nice
James
Stayed 2 nights in Feb 2024
Response from Beth Chaffman on 14 Feb 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty
10/10 Excellent
rafiq
9 Feb 2024
Liked: Cleanliness, staff & service, amenities
Good
rafiq
Stayed 1 night in Jan 2024
Response from Aleice Harrod on 9 Feb 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,General Manager
Forget the woman’s name but she’s their only current lighskined employee and she’s amazing. Had a few hiccups with accessing my room the first few days but from then visit has always been good
Terry
Stayed 1 night in Jan 2024
Response from Beth Chaffman on 7 Feb 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty
10/10 Excellent
Edith Victoria, Laurel
24 Jan 2024
Edith Victoria
Stayed 1 night in Jan 2024
Response from Beth Chaffman on 25 Jan 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty
The check in person was so rude to me, the parking lot was not cleared of snow or ice. There was sketchy people hanging around the rooms. Upstairs all night a kid was jumping and running around. No shampoo or anything for showering. This place should not charge what they do!
Jennifer
Stayed 1 night in Jan 2024
Response from Aleice Harrod on 22 Jan 2024
We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.We appreciate your sharing your concerns and hope you will give us an opportunity to serve you better in the near future. Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. Sincerely,General Manager
10/10 Excellent
Genet
16 Jan 2024
Genet
Stayed 1 night in Jan 2024
Response from Beth Chaffman on 18 Jan 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,General Manager
Horrible experience. The manager Beth allowed for someone to enter my room with my fiancé sleeping. Had she not been there all my property could have been stolen or worse if something happened to her and Management allowed it
Otis
Stayed 1 night in Jan 2024
Response from Aleice Harrod on 11 Jan 2024
We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.We appreciate your sharing your concerns and hope you will give us an opportunity to serve you better in the near future. Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. Sincerely,General Manager
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,General Manager
10/10 Excellent
Marlon
5 Jan 2024
Marlon
Stayed 1 night in Jan 2024
Response from Aleice Harrod on 11 Jan 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,General Manager
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,General Manager
8/10 Good
Roberto, Coats
3 Jan 2024
Roberto
Stayed 2 nights in Jan 2024
Response from Aleice Harrod on 11 Jan 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,General Manager
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,General Manager
6/10 Okay
Dakar
31 Dec 2023
Dakar
Stayed 2 nights in Dec 2023
Response from Aleice Harrod on 31 Jan 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,General Manager
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty
bedspreads were stained and did not stay even though i couldnt get a refund . the manager was going to give me a refund but i had paid expedia upfront . i asked expedia for the refund (i actually booked the 2nd room through them.) they refused, but i expected that .
PAUL
Response from Beth Chaffman on 4 Jan 2024
We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.We appreciate your sharing your concerns and hope you will give us an opportunity to serve you better in the near future. Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. Sincerely,Manager on Duty
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty
Nice quiet area not too far from Hwy. Close to everything, gas stations, fast foods etc. About 30 min from Baltimore and about 30 min from DC. the beds were comfy. Not sure if it was the cold weather, but I slept like a baby.
Yatzie
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 3 Jan 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty
10/10 Excellent
ERICA
23 Dec 2023
Liked: Amenities
ERICA
Stayed 1 night in Dec 2023
Response from Beth Chaffman on 4 Jan 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty
Response from Brand Experience Team on 26 Dec 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6