Reception

Reviews of Motel 6 Laurel, DC - Washington Northeast

2 out of 5
Motel 6 Laurel, DC - Washington Northeast
3510 Old Annapolis Rd, Laurel, MD

Reviews

7.0

Good

Rating 10 - Excellent. 320 out of 1000 reviews" "
Rating 8 - Good. 264 out of 1000 reviews" "
Rating 6 - Okay. 154 out of 1000 reviews" "
Rating 4 - Poor. 120 out of 1000 reviews" "
Rating 2 - Terrible. 142 out of 1000 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Qamariah

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
DO NOT BRING YOUR KIDS HERE. My family has been staying here due to having a lapse in the time our lease ended and waiting too move into our new apartment. We've been staying for about two weeks now. I get a call from the front desk saying that I was placed on the do not rent list because one of my kids drew on one of the blankets. WASHABLE MARKERS! I know for a fact it washed out. I could understand if it was the walls or something else in the room but the blanket? Not to be blunt but thank goodness nobody here who has a mensual cycle stays here and has some leakage overnight and leaves a stain on there precious blankets. There is definitely more of a reason than this. The stares from the cleaning ladies whenever we leave out . I clean up way better than them because I don't want a mess. I take out my own trash and diapers as it builds up. I did nothing wrong but give them two weeks of my money. So don't book here if you have kids or be sure not to spill anything in there "cashmere" blankets!
Stayed 1 night in Mar 2024

10/10 Excellent

Petros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service, paking locatiion and the room
Stayed 1 night in Mar 2024

4/10 Poor

Shyam

Travelled with group
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Beth Chaffman on 26 Mar 2024
We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.We appreciate your sharing your concerns and hope you will give us an opportunity to serve you better in the near future. Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. Sincerely,Manager on Duty

10/10 Excellent

Ericka

Travelled with partner
Liked: Staff & service
Disliked: Amenities
It’s motel 6 so much wasn’t expected, however it was a decent comfortable stay. My only complaint is the holes in the comforter and the burn marks on the bathroom toilet.
Stayed 1 night in Mar 2024
Response from Beth Chaffman on 25 Mar 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty

10/10 Excellent

Roberto, Coats

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room great price
Stayed 2 nights in Mar 2024
Response from Aleice Harrod on 24 Mar 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,General Manager

10/10 Excellent

Petros

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Beth Chaffman on 25 Mar 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Beth Chaffman on 23 Mar 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty

4/10 Poor

Terry, Niagara Falls

Disliked: Cleanliness, property conditions & facilities
Dirty, smelly and unsafe- pretty much sums up my experience. I wouldn’t recommending this place unless you’re looking for somewhere to get high on drugs and crash out. Also be prepared to hear a dog barking all night. The staff were nice, but those who frequent the property are not.
Stayed 1 night in Mar 2024
Response from Beth Chaffman on 19 Mar 2024
We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.We appreciate your sharing your concerns and hope you will give us an opportunity to serve you better in the near future. Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. Sincerely,Manager on Duty

10/10 Excellent

Nkengafac

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and Welcoming staff
Stayed 1 night in Mar 2024
Response from Beth Chaffman on 19 Mar 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very easy to check In and the rooms were very clean
Stayed 1 night in Mar 2024
Response from Beth Chaffman on 19 Mar 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty

10/10 Excellent

Juan

Stayed 1 night in Mar 2024
Response from Beth Chaffman on 19 Mar 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty

10/10 Excellent

Muritala

Liked: Cleanliness, amenities, property conditions & facilities
Nice neighborhood
Stayed 1 night in Mar 2024
Response from Beth Chaffman on 12 Mar 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty

8/10 Good

Teia

Liked: Cleanliness, staff & service, property conditions & facilities
Both nights i had togo back tothe front deck because the key didn't work
Stayed 1 night in Mar 2024
Response from Beth Chaffman on 12 Mar 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty

6/10 Okay

Lakia

Disliked: Cleanliness
Stayed 4 nights in Mar 2024
Response from Beth Chaffman on 12 Mar 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty

10/10 Excellent

Roberto, Coats

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and service
Stayed 2 nights in Feb 2024
Response from Beth Chaffman on 11 Mar 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty

10/10 Excellent

Telia, baltimore

Stayed 2 nights in Mar 2024
Response from Beth Chaffman on 28 Mar 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Aleice Harrod on 8 Mar 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,General Manager

6/10 Okay

Gaston

Response from Aleice Harrod on 7 Mar 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,General Manager

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in/out process. Courteous and professional staff. Clean room. Bed comfortable. Area quiet and safe. Loved that the front desk called just after check in to make sure everything with the room was ok. Wish that the bed had a higher platform so that bed would be higher. Also was missing a refrigerator and microwave a little bit. These are not complaints though. The price was great!
Stayed 1 night in Mar 2024
Response from Beth Chaffman on 5 Mar 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty

2/10 Terrible

Anthony

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Beth Chaffman on 5 Mar 2024
We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.We appreciate your sharing your concerns and hope you will give us an opportunity to serve you better in the near future. Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. Sincerely,Manager on Duty

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was OK. Nothing bad to say about it.
Stayed 3 nights in Feb 2024
Response from Beth Chaffman on 2 Mar 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty

8/10 Good

Rod

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the above checked
Stayed 1 night in Feb 2024
Response from Aleice Harrod on 1 Mar 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,General Manager

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience and price
Stayed 2 nights in Feb 2024
Response from Beth Chaffman on 28 Feb 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty

10/10 Excellent

Shantell

Liked: Cleanliness, staff & service, property conditions & facilities
I like the fact that you feel safe and comfortable and I don’t like the fact that you don’t have a microwave in the room or refrigerator so it’s just a sleep and go out hotel.. but if you want to save money and want clean room and comfort then this is the best option.
Stayed 2 nights in Feb 2024
Response from Beth Chaffman on 20 Feb 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty

8/10 Good

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the above checked off in the bubbles
Stayed 1 night in Feb 2024
Response from Aleice Harrod on 17 Feb 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,General Manager

10/10 Excellent

James

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room looks like it had just been renavated and was very nice
Stayed 2 nights in Feb 2024
Response from Beth Chaffman on 14 Feb 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty

10/10 Excellent

rafiq

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Jan 2024
Response from Aleice Harrod on 9 Feb 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,General Manager

10/10 Excellent

Terry

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Forget the woman’s name but she’s their only current lighskined employee and she’s amazing. Had a few hiccups with accessing my room the first few days but from then visit has always been good
Stayed 1 night in Jan 2024
Response from Beth Chaffman on 7 Feb 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got what I expected and I was satisfied.
Stayed 2 nights in Feb 2024
Response from Beth Chaffman on 4 Feb 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty

8/10 Good

Rod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All of the above chkd
Stayed 1 night in Jan 2024
Response from Beth Chaffman on 3 Feb 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty

8/10 Good

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
All the things marked above
Stayed 1 night in Jan 2024
Response from Beth Chaffman on 3 Feb 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty

10/10 Excellent

Edith Victoria, Laurel

Stayed 1 night in Jan 2024
Response from Beth Chaffman on 25 Jan 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in person was so rude to me, the parking lot was not cleared of snow or ice. There was sketchy people hanging around the rooms. Upstairs all night a kid was jumping and running around. No shampoo or anything for showering. This place should not charge what they do!
Stayed 1 night in Jan 2024
Response from Aleice Harrod on 22 Jan 2024
We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.We appreciate your sharing your concerns and hope you will give us an opportunity to serve you better in the near future. Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. Sincerely,General Manager

10/10 Excellent

Genet

Stayed 1 night in Jan 2024
Response from Beth Chaffman on 18 Jan 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty

10/10 Excellent

luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Aleice Harrod on 12 Jan 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,General Manager

2/10 Terrible

Otis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience. The manager Beth allowed for someone to enter my room with my fiancé sleeping. Had she not been there all my property could have been stolen or worse if something happened to her and Management allowed it
Stayed 1 night in Jan 2024
Response from Aleice Harrod on 11 Jan 2024
We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.We appreciate your sharing your concerns and hope you will give us an opportunity to serve you better in the near future. Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. Sincerely,General Manager

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Aleice Harrod on 11 Jan 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,General Manager

10/10 Excellent

Marlon

Stayed 1 night in Jan 2024
Response from Aleice Harrod on 11 Jan 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,General Manager

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Aleice Harrod on 11 Jan 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,General Manager

8/10 Good

Roberto, Coats

Stayed 2 nights in Jan 2024
Response from Aleice Harrod on 11 Jan 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,General Manager

10/10 Excellent

lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Aleice Harrod on 11 Jan 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,General Manager

6/10 Okay

Dakar

Stayed 2 nights in Dec 2023
Response from Aleice Harrod on 31 Jan 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,General Manager

6/10 Okay

Mei

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everthing is as expected.
Stayed 1 night in Dec 2023
Response from Beth Chaffman on 4 Jan 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty

2/10 Terrible

PAUL

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
bedspreads were stained and did not stay even though i couldnt get a refund . the manager was going to give me a refund but i had paid expedia upfront . i asked expedia for the refund (i actually booked the 2nd room through them.) they refused, but i expected that .
Response from Beth Chaffman on 4 Jan 2024
We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.We appreciate your sharing your concerns and hope you will give us an opportunity to serve you better in the near future. Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. Sincerely,Manager on Duty

10/10 Excellent

Anna Vicky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice people Nice place Safe
Stayed 1 night in Dec 2023
Response from Beth Chaffman on 4 Jan 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty

10/10 Excellent

Yatzie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent spot
Nice quiet area not too far from Hwy. Close to everything, gas stations, fast foods etc. About 30 min from Baltimore and about 30 min from DC. the beds were comfy. Not sure if it was the cold weather, but I slept like a baby.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 3 Jan 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

ERICA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Beth Chaffman on 4 Jan 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty

10/10 Excellent

ERICA

Liked: Amenities
Stayed 1 night in Dec 2023
Response from Beth Chaffman on 4 Jan 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,Manager on Duty

10/10 Excellent

Roberto, Coats

Business traveller
Liked: Amenities, property conditions & facilities
Excellent service. Great location. Room with refrigerator and microwave
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 3 Jan 2024
Hi Roberto, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

10/10 Excellent

Simakoku

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortability
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 26 Dec 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6