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Great staff and great amenities. I always enjoy staying there.
Really like the ambiance, vibes and location of the hotel. The staff services was superb, very friendly and pleasing. However, the facilities and condition of the rooms needs improvement. Slightly sanctuary. It will be even better if the breakfast buffet have a halal section to accommodate for muslim ...
Stayed in the pool villas which we highly recommend. Best of both worlds with combination of private villa with resort facilities. Butler service was excellent and all staff super friendly and efficient. The only fly in the ointment were the small kids allowed in the pool villas who can be noisy ...
This is my first time staying at this hotel and sanur area. Hotel looks nice and comfortable with those artwork in the lobby😛. Upon booking requested for two single bed but was given a double bed.☹️ Room was comfortable and spacious. Bath towel were stained. Bathroom amenities insufficient.
Great location. Loved the pool bar. Lost of shopping close by. Would definitely go back. The older wing is a bit dated but nice with the balcony
Even though the hotel was near the airport, the provision of airport transfer was very helpful. It is across the road from the Lippo mall where it adds life to the otherwise quieter side of Kuta. We love the proximity of the Hotel to the nearby Waterbom Bali, malls and Kuta beach. We enjoyed our ...
Very kid-friendly place. Kids can be engaged all day without leaving the resort
I didn’t like the noisy drunken people around the downstairs pool, lots of guests were complaining about them, they were spoiling everyone’s holiday. Management need to do something about these people.
The location was great and the staff were excellent
great location and hotel, but we got upset the minute we checked in as the room was not ready and we were told it would be in 20 minutes,by 2pm and that's understandable. so we went and came back after an hour and the room still not ready!
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