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Reviews of Minshuku Cress

2.5 out of 5
Minshuku Cress
1-10-5, Kitamachi, Kamikawa-gun, Biei, Hokkaido

Reviews

7.4

Good

Rating 10 - Excellent. 20 out of 89 reviews" "
Rating 8 - Good. 33 out of 89 reviews" "
Rating 6 - Okay. 24 out of 89 reviews" "
Rating 4 - Poor. 9 out of 89 reviews" "
Rating 2 - Terrible. 3 out of 89 reviews" "

8.0/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from train station. Friendly host and clean room with sufficient common amenities. No complaints whatsoever.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2018

6/10 Okay

Monica, Singapore

Liked: Cleanliness
Disliked: Room comfort
The place is near town. It’s a very basic but clean place
Stayed 1 night in Jul 2018
Response from Sato on 9 Jul 2018
Thank you for your staying with us. Yes,near town,Thank you very much. see you again. Sato

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind and helpful hosts. Lovely puppies too!
Stayed 1 night in Jun 2018
Response from Sato on 9 Jul 2018
Thank you for your staying with us. We are waiting for you again. Thank you so much.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, close to the train/bus station. Staff is very friendly; their English is a little bit limited but good enough to make it work. You can rent bikes for a little cheaper than the rental places around the train station. They're not especially nice bikes, but they'll get the job done -- I managed to ride to Shikisai no Oka and Shirogane Blue Pond with it (about 40km round trip). Rooms are basic but comfortable. Overall, good value for the money.
Stayed 1 night in Sep 2017

8/10 Good

Wu, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. 10 minutes walk from the station
- The environment is quiet. - Easy to get to the house if you know the way to get it. - The house is clean. Both hot and cold water are provided. - Unfortunately, street lamp is not sufficient. It is not good to walk in the street at night.
Stayed 3 nights in Jul 2017
Response from Wu 様 on 8 Aug 2017
Thank you for your staying with us We are looking forward to your next visit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

8/10 Good

Mateo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and petite hotel
Even though the hotel was left open 24/7, it always felt safe.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to train station
Nice basic hotel within walking distance to train station

6/10 Okay

rejoice25, singapore

Disliked: Cleanliness
5mins walk from Jr station. Gd.
The person who cleaned the room left my room opened with whole bunch of keys on the door. Minus point in this case.

6/10 Okay

Somwang, Bangkok

Liked: Cleanliness
It is like a homestay more than a hotel
Cozy place in the countryside. It is quite expensive for the small room with shared restroom and bathrooms.

8/10 Good

Jeri, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable Quality Stopover in a Hokkaido Roadtrip
The hotel is clean and comfortable, with bare minimum amenities. The surrounding area of Biei is farmland where shops close early, so don't expect to do much when you're there. The staff knows English and Chinese, so communication for us was easy. The common use area provides for fridge storage. The rooms are dorm-sized but well-lit and the sheets looked pretty clean. You will need to bring your own toiletries and towel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Mike, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, super clean with friendly staff
Stayed there for 2 nights, very peaceful neighbourhood with a supermarket nearby for food and groceries, impeccably clean

8/10 Good

SOK THENG, Singapore

Liked: Cleanliness, staff & service
Pleasant stay
Pleasant stay. Quiet and comfortable. Except that there's no private bathroom which served abit of inconvenience.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jul 2023

8/10 Good

SACHIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from S 様 on 7 Aug 2023
ご宿泊誠にありがとうございます。またお待ちしております。クレス佐藤

10/10 Excellent

ISAO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from ISAO on 3 Feb 2023
ご宿泊誠にありがとうございます。また是非お待ちしております。クレス佐藤

6/10 Okay

Tadashi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
良かった点は24時間自由に出入りできるところで、夜間や早朝に写真を撮りに行くには便利でした。人によってはセキュリティの面でデメリットと感じるかもしれません。 一方悪かった点ですが、壁材が薄いのか、夜間ノイズがひどく寝付きに影響しました。
Stayed 1 night in Jul 2022
Response from T 様 on 23 Jul 2022
民宿クレスご利用、口コミ誠にありがとうございます。 お仕事のお客様、写真を撮りに来られる方も多く24時間対応させて頂いております。 大変申し訳ございません。 改善していきたい思います。 またお越しの際はお待ちしております。 民宿クレス 佐藤

6/10 Okay

yasuko

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
新しい設備で 掃除もきちんとしてあり 良かったと思います。 ただ トイレが1階にただ1つというのは ちょっと 少ないと思います……⤵️ 犬も泊まれて とても助かりましたが 他所である様な 足拭きや 水入れ コロコロ等 何も無く 残念でした… ちゃんと 料金を お支払いするのですから せめて それくらい 気持ちを感じたかったです。 スタッフさんは とても気さくで良かったです☺️
Stayed 2 nights in Jul 2022
Response from Y 様 on 5 Jul 2022
ご宿泊、口コミ誠にありがとうございます。 大変申し訳ありません。トイレ違うフロアにはなってしまいますが、他にありました。 ご案内がなっておりませんでした。 わんちゃん用品そうですよね、検討します。 ありがとうございました。 また是非お待ちしております。

10/10 Excellent

やま, 東京

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応が素晴らしい
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とてもアットホームな感じがよかったです。 部屋も奇麗でしたが鏡があるとよかったです。
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019
Response from Cress on 18 Jul 2019
Dear Anonymous. Thank you for your staying with us. see you next time cress

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
皆さんが気さくでとても快適なホテルです。宿泊棟の玄関はセルフサービスのコーヒーが用意されており、コーヒーを飲みながら他のお客さんとも会話することができ、距離を縮めるにはちょうどいい空間となっています。
Stayed 2 nights in Oct 2017

10/10 Excellent

まーくん, 神奈川県

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
居心地の良いホテル
民宿とは思えない雰囲気の良いホテルでした。 素敵なスタッフの皆さん、可愛い看板犬、美味しいご飯に満足です。 また北海道に行く機会が有れば、また宿泊したいです!
Stayed 4 nights in Oct 2017

8/10 Good

WAI LING

Liked: Cleanliness, property conditions & facilities
Short stay is good
So clean and tidy. Google can't indicate the correct location, should arrive before dark otherwise you get loss
Stayed 1 night in Aug 2017

10/10 Excellent

Frances, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and tidy
The environment was quiet and comfortable. The staff was nice. The hotel has the service of providing bicycle renting, which is very convenient. The bicycle worked well. Good living experience.
Stayed 1 night in Aug 2017
Response from A on 16 Sept 2017
Thank you for your staying with us I'm sorry dog... We are looking forward to your next visit. Thank you so much.

10/10 Excellent

suthasinee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place to stay when you come to biei. it's in down town, so easy to go anywhere around here. staffs are so nice. room and bathroom are very tidy. but bed is quite small for two persons.
Stayed 1 night in Aug 2017
Hi, Dear customer, We are really sorry for the size of the bed and I really hope you get got time here even is little inconvenient. We are happy you find our staff and mood great ! We hope we will see you again here Sincerely, Best regard

6/10 Okay

Tung, taiwan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
nice location
nice location but some go room don't have the air-condition.
Stayed 1 night in Aug 2017
Response from Crest staff on 5 Sept 2017
Hi, Dear customer, We are really happy than you find our place well located.all our apologies for the inconvenience about the air conditioner. We do our best to make the necessary for it. I hope you get good time for the rest of your time here. Sincerely, Best regard

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
我比较懒,很少点评,但这一次真的是不吐不快。这家酒店位置一般,距离火车站步行大约6-8分钟。在这样的小镇属于很远,周围没有什么店铺或超市,大部分都在步行距离10-15分钟。说是家庭旅店,其实更像青年旅舍。一层楼所有房间共用两间淋浴和一个厕所,一个两人位的梳洗台和一个人餐厅(全楼共用),洗澡时间有限定,10点后不保证有热水。双人间的床非常窄,只有1.2m左右,被套是上面带个洞的那种,感觉很不干净。我们带着孩子,一定要我们加付两晚的儿童费用共约5000日元,但是没有加床,也没有提供任何额外的服务(我们的预定不含餐,早餐额外收费700一个人),最多就是多了一个孩子洗澡的水费。如果要用毛巾、牙刷、牙膏等洗漱用品全部都要额外收费,一件一次100日元。房间清扫也很马虎,被子都不铺,只是倒了垃圾。除此之外,居住期间我们没有感受到任何服务。一晚750RMB加上后来追加的大约900RMB一晚,这算是我在hotels上最糟糕最让人失望不满的一次预定。劝大家一定要谨慎选择。 Very small room and bed (1.2m). 2 shared bathrooms and 1 toilet for the whole floor. Request extra fee for our kid but provide no extra service. In total ~150USD per night for 2 adults and 1 kid without breakfast. Almost no room service during the stay except rubbish empty. Towel, teeth brush, and anything you may get for free from other hotels will charge at least 100JPY per time. This is the worst experience I've ever had on hotels.com. I will suggest you to take serious consideration before you make the reservation.
Stayed 2 nights in Aug 2017
Hi, Dear customer, We are really sorry for what happened with your time you stay at Cress. We try everyday to do our best. We will try to inform customers earlier for all the little fees. Sincerely, Best regard.

4/10 Poor

CHENG-HSIUNG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務態度差,飲用水少,廁所少,不方便
不太好
Stayed 1 night in Aug 2017
Thank you for your staying with us I'm so sorry, We are looking forward to your next visit. Guest house Cress Sato

4/10 Poor

Tsan Wai Kevin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very bad service attitude of Owner, worst in Japan
There is only one toilet shared by visitors within the whole building (~8-10 rooms?). The worst of all is the service attitude of whom I believe is the owner lady. During the first night of my two nights' stay, I asked for hot water to soak the fresh Corn which I bought from the market and surprisingly the answer was 'NO'. To avoid any chance of miscommunication and ask her again, trying to explain to her that what I asked for is Hot Water and her answer was an affirmative NO. Honestly I was shocked by her response and unfortunately I can confirm that this is not miscommunication, but truly due to her service attitude. For comparison I would to share a similar case with another pension in Biei which I stayed one week earlier. I asked for the same and the staff (another pension) not only give me hot water, but took the corn, boiled and packed very nicely before handed back to me.
Stayed 2 nights in Jul 2017
Hi, Dear customer, we are really sorry and we give you all our apologies for this mistundertanding. To illustrate this I can says than, for all customers we do a brief visit of the house and inform them all the amenities we disposes. For the other customers I can affirm than we have 2 toilets and 2 showers room in both of house. ( total of 4 then) We always have hot water in both of house and if you ask us we will do every time the best to make our customers satisfy. This is the same for hot water or any little services. It's obviously a huge mistunderstanding and we are really sorry for this bad experience. Sincerely, Best regard

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
近火車站,但共用廁所及浴室有點不便!
晚上需排隊輪流使用浴室,雖然話浴室開放至晚上10時,但過限時後仍可使用! Good location.
Response from Anonymous 様 on 8 Aug 2017
Thank you for your staying with us We are looking forward to your next visit.

6/10 Okay

MINKYUNG

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
저렴한 가격에 맞는 숙소
더블룸이었는데 침대가 너무 좁아 불편했고, 샤워실 2개, 화장실 1개가 있었는데 남녀 공용이라 불편했고 샤워할 때까지 기다리는 시간이 많습니다. 하지만 전반적으로 청결했고 관리상태는 좋았던 것 같습니다. 비에이역에서 가깝습니다 (도보 10분 내외).
Thank you for your staying with us We are looking forward to your next visit

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Thank you for your staying with us We are looking forward to your next visit.

10/10 Excellent

CHOI LAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
到火車站方便
房間整體清潔,新,出火車站轉左直行看見停車場,過鐵路軌直行過三個街口,轉右便是,步行約8分鍾,環境非常清靜.
Thank you for your staying with us We are looking forward to your next visit.

6/10 Okay

Ping Chung

Liked: Cleanliness, property conditions & facilities
the self driving is needed, the cleaning is good
Stayed 1 night in Jul 2017
Thank you for your staying with us We are looking forward to your next visit.

6/10 Okay

Ellen, 香港

Liked: Staff & service
Disliked: Property conditions & facilities
地點近火車站,不難找,方便背包客。
酒店樓高2層,設備簡單,2個共用浴室和客廳,都設在地下層,如果能夠分一個浴室在2樓,會方便些。枕頭較硬,有些睡不慣,環境非常寧靜,房間也算整齊。我們晚上8點多才到,老闆娘很有禮貌招待我們。
Stayed 1 night in Jul 2017
Response from Ellen on 9 Jul 2017
Thank you staying with us We look forward to your next visit.

8/10 Good

XIN

Liked: Cleanliness, staff & service, room comfort
很干净的小旅馆,房间不大,公用洗手间和浴室。
Stayed 2 nights in Jun 2017
Thank you for your staying with us We look forward to your next visit.

8/10 Good

Li-Shu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Thank you for your staying with us We are looking forward to your next visit.

4/10 Poor

LI

Disliked: Property conditions & facilities
住一樓第一間房,隔壁是廁所跟餐廳,老闆們跟房客聊的開心,但聲音會影響到我這間。
Stayed 1 night in May 2017
Thank you for your staying with us We are looking forward to your next visit.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service

4/10 Poor

김뭉뭉, 세울

Disliked: Staff & service, room comfort
비추
걍 방하나에 침대하나 덩그러니있어요. 욕실 화장실 다 공용이고 수건도 비치안되서 100엔주고 빌려야해요. 젤 나쁜건 9시 체크아웃. 피곤해 뒤지겠는데 9시넘으면 주인아줌마 와서 깨워가지고 쫓아보냄. 왠만하면 돈좀더주고 좋은데가세요. 비에이는 자전거나 하이킹처럼 체력이 돼야 돌아볼수있는데 아침잠 많은 나같은 사람은 하루종일 피곤합니다.

10/10 Excellent

Po-Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很乾淨的民宿, 適合自律高的旅客們入住
藏匿在一般住宅區的民宿, 日常盥洗用品建議自備(小到牙膏, 大到毛巾) 木板建材, 走路會有聲響, 但質感很好.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
家庭式经营,主人很友好,本来想租车的,但只剩下三辆,只能去松浦那里租了。因为只住一晚,所以将行李箱寄存在札幌的酒店里,不然2个大箱放不下。