Private beach, sun-loungers, beach umbrellas, beach towels
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Reviews of Venezia Palace Deluxe Resort Hotel - All Inclusive

5 out of 5
Venezia Palace Deluxe Resort Hotel - All Inclusive
No 32 Aksu, Antalya, Antalya

Reviews

7.6

Good

Rating 10 - Excellent. 29 out of 82 reviews" "
Rating 8 - Good. 24 out of 82 reviews" "
Rating 6 - Okay. 12 out of 82 reviews" "
Rating 4 - Poor. 10 out of 82 reviews" "
Rating 2 - Terrible. 7 out of 82 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ezra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Venezia Palace Team on 23 Aug 2023
Dear Ezra ,Thank you for your feedback . Best regards

4/10 Poor

ECMEL

Stayed 1 night in Apr 2023

4/10 Poor

Amirreza

Stayed 8 nights in Sep 2022

10/10 Excellent

Ahmad, Sura

Stayed 4 nights in Aug 2022
Response from CRM Management on 5 Mar 2024
Dear Guest;Thank you for your interest at Venezia Palace Deluxe Resort. Your positive feedbacks are much appreciated and motivate us to improve our service quality. As the new management team that taken over Venezia Palace Deluxe Resort on February 1st 2024, we are committed to ensuring guest satisfaction and would be delighted to welcome you back as our valued guest. We look forward to creating new and better holiday memories with you during your upcoming stays. Kind regards,CRM ManagementVenezia Palace Deluxe Resort Hotel

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for family vacation with kids. Clean, good service, good food, day and night entertainment. Thanks to management and all staff for great efforts to keep this property at proper level.
Stayed 6 nights in Jun 2022
Response from Venezia Palace on 5 Jul 2022
Dear Boris, Thank you for choosing and visiting Venezia Palace Deluxe Resort Hotel. we are motivated by the fact that you have stated that you are very satisfied with all the details of our hotel, especially general services, such a as clean, good service, good food. We hope to host you again soon. Best Regards, Nazife Uyanık

10/10 Excellent

James

Stayed 10 nights in Jun 2022
Response from Venezia Palace Deluxe Resort Hotel on 2 Jul 2022
Dear James, First of all, we would like to thank you taking the time for our hotel and providing your feedback. Your thoughts and comments are very valuable to us. We are happy to have you a pleasant holiday. We would like to thank you on behalf of all our staff and hotel management and wish you a healthy and happy day . We will be happy to see you again. Best Regards,

8/10 Good

Evgeny

Travelled with family
Liked: Staff & service, amenities
OK
Stayed 10 nights in Oct 2021
Response from Venezia Palace Hotel Management on 10 Nov 2021
Dear Guest Thank you for your feedback.

8/10 Good

nada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staying
It was amazing stay, I really appreciate the staff and the service.
Stayed 6 nights in Oct 2021
Response from Venezia Palace Hotel Management on 26 Oct 2021
Dear Guest We would like to thank you for your feedback.

10/10 Excellent

Ali

Stayed 7 nights in Sep 2021
Response from Venezia Palace Hotel Management on 9 Oct 2021
Değerli Misafirimiz Geri bildiriminiz için teşekkür ederiz.

6/10 Okay

khaled m

Stayed 3 nights in Sep 2021

10/10 Excellent

Ozgur

Stayed 4 nights in Jul 2021

8/10 Good

Diana

Stayed 7 nights in Jul 2021
Response from Kaan Adiyaman - Online Sales&Marketing Executive on 25 Jul 2021
Dear Guest We would like to thank you for your feedback. Your comments are very valuable for us. Best Regards...

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints Best place to visit
Stayed 5 nights in Jul 2021

8/10 Good

Eser

Stayed 3 nights in Jun 2021
Response from Kaan Adıyaman on 21 Jun 2021
Sayın Eser Tekeli Soylu Görüşleriniz bizim için çok değerli. Görüşlerinizi bizimle paylaştığınız için teşekkür eder, sizleri aramızda tekrar görmekten mutluluk duyacağımızı bilmenizi isteriz Venezia Palace Hotel Yönetimi

4/10 Poor

Ramon ayoubi

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Venezia Palace Hotel on 24 Sept 2020
Thank you for your feedback.

10/10 Excellent

Moe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a magical place, everything was perfect :)
Stayed 6 nights in Oct 2019
Response from Venezia Palace Deluxe Resort Hotel Management on 1 Nov 2019
Dear Guest, We would like to thank you for your feedback.

6/10 Okay

Kaveh

Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2019
Response from Venezia Palace Deluxe Resort Hotel on 10 Oct 2019
Dear Guest We would like to thank you for your feed back. Best Regards...

6/10 Okay

Hasan, Jordan

Travelled with family
Liked: Cleanliness, amenities
Big pool, close to the beach. Difficulty communicating with staff other than russian or turkish language. Reception send you to guest service and guedt service send you to back to reception. You cant make phone call outside the hotel unless you go to reception.
Stayed 7 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service
I tried cancelling a week before going there The Hotel didn’t help in any refund or credit Even though I had just reserved the hotel
Stayed 2 nights in Aug 2019

10/10 Excellent

BILAL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Response from Kaan ADIYAMAN on 15 Jul 2019
We would like to thank you for your nice comment.

10/10 Excellent

Bahodir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks
Great
Stayed 5 nights in Jun 2019
Response from Kaan Adiyaman on 17 Jun 2019
Dear Bahodir We would like to thank you for your nice comment. Best Regards...

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019
Response from Kaan Adiyaman on 17 Jun 2019
Dear Guest We would like to thank you for your comment. Best Regards...

2/10 Terrible

Verified traveller

Stayed 2 nights in May 2019
Response from Kaan Adiyaman on 17 Jun 2019
Dear Guest We would like to thank you for your comment. Best Regards...

10/10 Excellent

Elimelec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good. Service and food was Excellent. I would recommend this hotel.
Stayed 7 nights in Apr 2019
Response from Online Sales&Marketing Executive on 6 May 2019
Hello Mr. Elimelec We would like to thank you for your nice comment. We hope to see you here again. Kaan Adiyaman

2/10 Terrible

Verified traveller

Stayed 8 nights in Apr 2019
Response from Online Sales&Marketing Executive on 6 May 2019
Thank you for your evaluation. Kaan Adiyaman

8/10 Good

omer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with good price
I went to this hotel with my friend, we enjoy our time there, and we enjoy the beach and the food was good, but the dinner was better than lunch and breakfast The beach is good and the pool was amazing The room was clean, and big enough for tow single bed
Stayed 5 nights in Sep 2018
Response from E-Commerce Executive on 14 Sept 2018
Dear Omer, We are very thankful for your kind consideration.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2018
Response from E-Commerce Executive on 25 Aug 2018
Dear Guest, Your comments are highly valuable to us. Thank you!

10/10 Excellent

Abdulaziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location very good comfort the all inclusive food nice and many chooses Swimming pool and beach so nice
Stayed 3 nights in Jul 2018
Response from E-Commerce Executive on 16 Aug 2018
Dear Guest, Your comments are very important to us. Thank You.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from E-Commerce Executive on 9 Dec 2018
Dear guest, Thank you for your valuable comments.

8/10 Good

Zaki, Israel

Liked: Cleanliness, staff & service, room comfort
This hotel we’ll be great if the have aqua park ..very nice hotel great food..and clean hotel ..just the room it’s old and need to be refreshed ..
Stayed 3 nights in Jul 2018
Response from E-Commerce Executive on 24 Jul 2018
Dear Guest, Thank you for your valuable comments.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good hotel
Stayed 3 nights in May 2018
Response from E-Commerce Executive on 21 May 2018
Dear Guest, Thank you very much for taking the time to share your experience on Expedia. We are excited to read that you entirely enjoyed your holiday with us. We hope to welcome you back to Venezia Palace Hotel for another holiday. Best regards,

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Hitham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 21 Aug 2016
We are very thankful for your kind consideration.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel
Very nice hotel but it should be more better than what is on now
Response from Olga Aslan on 22 Jul 2016
Dear Guest, First of all we would like to thank You for choosing Venezia Palace Deluxe Resort Hotel. Thank you very much for your kind comments regarding your holiday with us. We hope to welcome you back to Venezia Palace Hotel for another fantastic holiday. Sending You warm regards from all Venezia Palace’s family, Olga Aslan Guest Relations Manager

8/10 Good

Behzad, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic stay
Pleasent stay, good customer service. No Wifi in the rooms
Response from Olga Aslan on 26 Jul 2016
Dear Mr. Behzad, First of all we would like to thank You for choosing Venezia Palace Deluxe Resort Hotel. Thank you very much for your kind comments regarding your holiday with us. We want to assure you that all the mentioned issues were brought to the attention of the General Manager of the hotel. We will investigate these issues more thoroughly. We hope to welcome you back to Venezia Palace Hotel for another fantastic holiday. Sending You warm regards from all Venezia Palace’s family. Olga Aslan Guest Relations Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was exceptional except the quality of the food was bad
Response from Olga Aslan on 22 May 2016
Dear Guest, Firstly thank you so much for your feedback. We are very disappointed that you were not able to appreciate provided food by the hotel.We want to assure you that all the mentioned issues were brought to the attention of the General Manager of the hotel. We will investigate these issues more thoroughly. Every time we are trying to meet the requests of our guests as much as we can and committed to providing with the highest level of service. Sending You warm regards from all Venezia Palace’s family,Olga Aslan Guest Relations Manager

10/10 Excellent

Zvika, Tel-Aviv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasent stay for 4 days. Real all included
Every things were just perfect. The huge pool, the beach, the extraordinary food, the special restaurants (only Burano, the fish one was not satysfied). The aircondition was noisy and weak, but it was fixed very fast.
Response from Olga Aslan on 18 Jun 2016
Dear Zvika, We are very thankful for your kind consideration. Olga Aslan Guest Relations Manager

8/10 Good

Fadi, Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great entertainment , great facilities
great entertainment , great facilities, good food with a lot of varieties, great value for the money. beach access is very nice, big pool, nice garden
Response from Olga Aslan on 18 Jun 2016
Dear Fadi, We are very thankful for your kind consideration. Olga Aslan Guest RelationsManager

4/10 Poor

david

Liked: Cleanliness
Disliked: Staff & service
Stayed 7 nights in Aug 2023
Response from Venezia Palace Team on 31 Aug 2023
Dear Guest We would like to thank you for your feedback.

6/10 Okay

Garip

Liked: Staff & service
Stayed 9 nights in Aug 2023
Response from Venezia Palace Ekibi on 12 Aug 2023
Değerli Misafirimiz ,Öncelikle tatiliniz için Venezia Palace Deluxe Resort 'u tercih etmiş olmanızdan ve zaman ayırıp görüşlerinizi bizimle paylaşmanızdan dolayı teşekkür ederiz.Sizleri yeniden Venezia Palace Deluxe Resort'te ağırlamak isteriz.Saygılarımızla

8/10 Good

Rikard Ness

Stayed 7 nights in Jul 2023
Response from Venezia Palace Team on 8 Aug 2023
Dear Guest We would like to thank you for your feedback.Best regards

6/10 Okay

Bülent

Liked: Staff & service
Disliked: Cleanliness
Beim einchecken sollen wir fast genau soviel nachzahlen , wie wir schon gezahlt hatten. Personal war super . Soner und Sultan 👍
Stayed 6 nights in Apr 2023
Response from Venezia Palace Ekibi on 14 Apr 2023
Değerli Misafirimiz ,Öncelikle tatiliniz için Venezia Palace otelimizi tercih etmiş olmanızdan ve zaman ayırıp görüşlerinizi bizimle paylaşmanızdan dolayı teşekkür ederiz.Rezervasyonunuzu 2 yetişkin olarak aldığımızı fakat 2 yetişkin 3 çocuk olarak giriş yapmanızdan dolayı fiyat farkı oluştuğunu bilmenizi isteriz.Sizleri tekrar otelimizde ağırlamak dileğiyleSaygılarımızla

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Stayed 21 nights in Jun 2022
Response from Venezia Palace Deluxe Resort Hotel on 13 Aug 2022
Dear Guest, Thank you for your review and for staying with us recently. All your comments and suggestions will be forwarded to our management team with pleasure. We will be very pleased to welcome you again and meet your expectations. Best Regards,

8/10 Good

Ferhat

Travelled with family
Liked: Property conditions & facilities
Légèrement déçu
Les chambres sont à renover, manque de personnel, distribution de serviettes tâchées, je pense que l'établissement merite plutôt 4 etoiles. Chaises longues sales, chaises restaurant usées... Sinon, emplacement parfait, beau hotel qui demande un peu plus de finition dans le services et hygiène. Deja vu mieux à ce prix dans le même endroit (lara kundu antalya)
Stayed 3 nights in Aug 2021
Response from Venezia Palace Management on 14 Sept 2021
Dear Guest Thank you for your feedback.

8/10 Good

Ismail

Prima hotel maar vond wel iets te duur
Mensen die niet zich aan de covid regels houden worden niet op aangesproken (voornamelijk bij het buffet). Ze dragen geen mondkapjes en staan zo dicht bij elkaar in de rij dat ik ruzie moest maken omdat ze in mijn nek zaten te hijgen. Kamer is heel gedateerd. Eten was wel goed, genoeg variatie en kwalitatief.
Stayed 1 night in Sep 2020
Response from Venezia Palace Hotel on 6 Oct 2020
Dear Guest We would like to thank you for your comment and feedback. We hope to see you again.

2/10 Terrible

Erdem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020
Response from Venezia Palace Management on 12 Aug 2020
Dear Guest Thank you for your feedback.

10/10 Excellent

Liudmila

Travelled with family
Liked: Staff & service
Великолепно, но затемнённые шторы это не шторы, так тюль:( единственное что разочаровало и бар отвратительные местные алк напитки:(
Stayed 1 night in Jul 2020
Response from Venezia Palace Management on 12 Aug 2020
Dear Guest Thank you for your feedback.

8/10 Good

Benoit

Stayed 4 nights in Jul 2020
Response from Venezia Palace Hotel on 12 Aug 2020
Dear Guest Thank you for your feedback.

10/10 Excellent

IRINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Veneziz Palace Deluxe Resort Hotel Management on 3 Apr 2020
Dear Guest, We would love to thank you for your feed back. Warm Regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unterkunft top! Personal leider kein deutsch oder englisch, nur türkisch und russisch.
Stayed 7 nights in Oct 2019
Response from Venezia Palace Deluxe Resort Hotel Management on 5 Nov 2019
Dear Guest We would like to thank you for your feedback.