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Mercure Amsterdam City
4.0 star property

Upscale riverfront hotel near RAI Exhibition and Congress Centre

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Mercure Amsterdam City

Photo gallery for Mercure Amsterdam City

Exterior
Lunch and dinner served, international cuisine
Business centre
In-room safe, desk, laptop workspace, blackout curtains
Daily buffet breakfast (EUR 25.50 per person)

Overview of Mercure Amsterdam City

Reviews
8.6

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
The price is RM 556
Price available on 12/05/2024

Explore the area

Map
Joan Muyskenweg 10, Amsterdam, 1096 CJ
  • Popular LocationRAI Exhibition and Congress Centre4 min drive
  • Popular LocationVan Gogh Museum6 min drive
  • Popular LocationJohan Cruyff Arena6 min drive
  • AirportAmsterdam (AMS-Schiphol)17 min drive
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Room options

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
  • 21 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Multiple Beds (Privilege)

In-room safe, desk, laptop workspace, blackout curtains

Twin Room, Multiple Beds (Privilege)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Privilege, Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Privilege, Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed with Sofa bed (Privilege)

View from room

Room, 1 Double Bed with Sofa bed (Privilege)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 21 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed with Sofa bed (Privilege)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Double Bed with Sofa bed (Privilege)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Classic Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 2 Single Beds

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The price is RM 528
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About the area

Amsterdam

Mercure Amsterdam City is located in Amsterdam East, a neighbourhood in Amsterdam, and is in the suburbs and on the waterfront. The area's natural beauty can be seen at Amstelpark, while Stedelijk Museum and Rijksmuseum are cultural highlights. Looking to enjoy an event or a match? See what's going on at Ziggo Dome or Johan Cruyff Arena. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Amsterdam travel guideOpens in a new window

What's nearby

  • RAI Exhibition and Congress Centre - 4 min drive
  • Heineken Experience - 5 min drive
  • Rijksmuseum - 6 min drive
  • Van Gogh Museum - 6 min drive
  • Johan Cruyff Arena - 6 min drive

Getting around

  • Amsterdam Amstel Station - 3 min drive
  • Overamstel Station - 10 min walk
  • Schiphol Airport (AMS) - 17 min drive

Restaurants

  • Metrostation Spaklerweg - 9 min walk
  • McDonald's - 9 min walk
  • Thuis aan de Amstel - 9 min walk
  • Bar Moqum - 3 min walk
  • George Marina - 13 min walk

About this property

Mercure Amsterdam City

Upscale hotel near RAI Exhibition and Congress Centre
Located close to Amstelpark and Ziggo Dome, Mercure Amsterdam City provides a terrace, a coffee shop/cafe and a garden. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, Bar/Lounge FLOOR, offers lunch, dinner and light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • An electric car charging station, a water dispenser and free newspapers
  • Smoke-free property, tour/ticket information and a gift shop
  • Guest reviews give good marks for the helpful staff
Room features
All 368 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, fridges and free infant beds

Languages

Dutch, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 28 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–noon on weekends; EUR 25.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Bar/Lounge FLOOR
  • L'Ambiance

Things to do

  • Bicycle rentals
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 9,042 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 18 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in fee: EUR 30.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • An effective city/local tax rate of 11.468 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25.50 per person
  • Self-parking fee: EUR 28 per day
  • Early check-in fee: EUR 30.00 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Amsterdam City Mercure Hotel
Mercure Amsterdam City
Mercure Hotel Amsterdam City
Mercure Amsterdam
Mercure Amsterdam City Hotel
Mercure Amsterdam City Amsterdam
Mercure City Amsterdam City Hotel
Mercure Amsterdam City Hotel Amsterdam

Frequently asked questions

Is Mercure Amsterdam City pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure Amsterdam City?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Mercure Amsterdam City on 12 May 2024 start from RM 555.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Amsterdam City?

Self-parking is available for EUR 28 per day.

What time is check-in at Mercure Amsterdam City?

Check-in start time: 3:00 PM; check-in end time: noon. Early check-in is available for a fee of EUR 30.00 (subject to availability).

What time is check-out at Mercure Amsterdam City?

Checkout is at noon. Late checkout is available for EUR 30 (subject to availability).

Where is Mercure Amsterdam City located?

Located in Amsterdam East, this hotel is 1.2 mi (2 km) from RAI Exhibition and Congress Centre, and within 3 mi (5 km) of Amstelpark and Ziggo Dome. Heineken Experience and Johan Cruyff Arena are also within 3 mi (5 km). Overamstel Station is 10 minutes by foot and Spaklerweg Station is 12 minutes.

Mercure Amsterdam City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 465 out of 1003 reviews" "
Rating 8 - Good. 379 out of 1003 reviews" "
Rating 6 - Okay. 100 out of 1003 reviews" "
Rating 4 - Poor. 36 out of 1003 reviews" "
Rating 2 - Terrible. 23 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Rohini

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I didn’t feel comfortable with my stay here . Travelled with two young children , no proper support and not a great stay. I did a non refundable booking , else would not have stepped in . They made me pay additional charges for kids , and staff were impatient and not so polite
Stayed 1 night in Apr 2024

10/10 Excellent

Brennan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed our stay at the Mercury Amsterdam City Hotel. The hotel was convenient and the staff was very lovely and helpful to my family. The room was perfect for my family and very quiet.
Stayed 1 night in Mar 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Keeziah

Liked: Cleanliness, staff & service, property conditions & facilities
It is very close to the metro with lines into Centraal and other popular areas. The hotel room was clean and well presented. I would highly recommend staying here
Stayed 3 nights in Mar 2024

2/10 Terrible

Erin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Arnaldo, Droitwich spa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent option, a little bit far from the centre but still excelent option (close to Metro and public transportation really good in Amsterdam)
Stayed 6 nights in Dec 2023

8/10 Good

Joanne

Stayed 2 nights in Dec 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and explore
Staff were really helpful, as we needed to change rooms from twin to double and there was no fuss or problem, Hotel was very clean, room was great, only gripe was only one creamer per person in the room. Overall a great experience and would stay there again. Train station only 5 minutes short walk, Amsterdam city central was a 13 minute ride away, trains run every 8 minutes
Stayed 2 nights in Dec 2023

8/10 Good

Tom

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant facility was something of a novelty for me. I found the entrance was roped off so and I had to take a circulators route around the bar, when I finally got into it I was bemused that the food was laid out but without any staff. I finally tracked down a waitress who explained that it was essentially a help yourself buffet which you ate in the bar area. Once I had this clear it worked really well for me as I detest sitting in a restaurant waiting to be served. The hotel does however need to explain the system to incoming guests.
Stayed 2 nights in Nov 2023

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit further from Amsterdam center than realised but easily accessible via the metro. Hotel and staff were brilliant and lovely that hotel was quiet at night. Great facilities and staff were incredibly helpful and friendly. Kindly upgraded room for free due to birthday and also allowed us to check in slightly earlier than expected. Would recommend
Stayed 3 nights in Nov 2023