Hypo-allergenic bedding, down duvets, minibar, in-room safe

Reviews of Residence Hotel

4 out of 5
Residence Hotel
Staedtle 23, Vaduz

Reviews

9.2

Wonderful

Rating 10 - Excellent. 169 out of 249 reviews" "
Rating 8 - Good. 65 out of 249 reviews" "
Rating 6 - Okay. 10 out of 249 reviews" "
Rating 4 - Poor. 3 out of 249 reviews" "
Rating 2 - Terrible. 2 out of 249 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

ahmed

Stayed 2 nights in Oct 2023
Response from Jens Ockert, reception on 6 Nov 2023
Dear GuestWe thank you very much for your kind request.We can't wait to welcome you again soon.Best regardsJens Ockert, reception

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was awesome. Hotel was great, the staff were amazing and the room was perfect.
Stayed 1 night in Sep 2023
Response from Jens Ockert, reception on 6 Oct 2023
Dear GuestWe thank you very much for your kind review. We can't wait to welcome you soon again.Best regardsJens Ockert, reception

10/10 Excellent

Krzysztof

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service.
Stayed 1 night in Sep 2023
Response from Jens Ockert, reception on 17 Sept 2023
Dear GuestThank you very much for your kind review. We can't wait to welcome you again soon.Best regardsJens Ockert, reception

6/10 Okay

Risto

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is well situated on Städle, with most of the main sights within a few minutes walk. The rooms are a decent size, the staff friendly, and breakfast excellent. However, the lack of any kind of air-conditioning makes the rooms intolerably hot and stuffy, and sleeping very, very difficult.
Stayed 2 nights in Sep 2023
Response from Jens Ockert, reception on 17 Sept 2023
Dear Guest We thank you very much for your review. We understand your intention, but of course we can upgrade our guests when we get to chance to hear from inconvenient circumstances. Most days are not so warm like few of them in summer in our country. Please let us know next time. We are only able to make it better when our guests come to the reception. Afterwards your stay we can't of course. Best regards Jens Ockert, reception(AC are in Liechtenstein forbidden, that is why we use wall cooling systems)

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Central
This was a second choice as the place I stayed last time was fully booked. It was fine, very central. Cosy, but a bit dated. The main drawback (in July) was no air conditioning, just a portable fan. Limited breakfast. Good parking for a low/wide car.
Stayed 1 night in Jul 2023
Response from Jens Ockert on 22 Jul 2023
Dear GuestWe thank you for your review. By law we are not allowed to have air conditioning. We use in our country the allowed installment of a special green footprinting wall cooling sytem. Next time we recommend to book a higher category in Central, it is our new part and perfect for ac affine guests, while we are using there a wall cooling sytem of the new generation. Best regards Jens Ockert, reception

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Jul 2023
Response from Jens Ockert, reception on 17 Jul 2023
Dear Guest You made the first review with 4 from 10 in history of our hotel. We hope you are satisfied.)Best regardsJens Ockert, reception

8/10 Good

Balraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Jens Ockert on 29 Jun 2023
Dear GuestWe thank you very much for your kind request. We can't wait to welcome you again soon.Kind regardsJens Ockert, reception

10/10 Excellent

Timothy John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was in excellent order,the room was very large with two showers the views of the alps were great,lovely breakfast hot or cold,ideal location to get around
Stayed 3 nights in Apr 2023
Response from Jens Ockert on 24 Apr 2023
Dear GuestWe thank you very much for your kind review. We can't wait to welcome you again soon.Kind regardsJens Ockert, reception

10/10 Excellent

Dennis

Stayed 1 night in Apr 2023
Response from Jens Ockert, reception on 10 May 2023
Dear GuestWe thank you very much for your kind request.We can't wait to welcome you again soon.Kind regardsJens Ockert, reception

10/10 Excellent

Roberto Augusto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, in the heart of Vaduz. Excellent breakfast and friendliest staff. Perfect option to explore Vaduz.
Stayed 2 nights in Aug 2022
Response from Jens Ockert on 16 Feb 2023
Dear GuestWe thank you very much for your kind review. We can't wait to welcome you again.Kind regardsJens Ockert, Reception

10/10 Excellent

Alan

Stayed 1 night in Aug 2022
Response from Jens Ockert on 16 Feb 2023
Dear GuestWe thank you very much for your kind review. We can't wait to welcome you again.Kind regardsJens Ockert, Reception

10/10 Excellent

Farid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location, amazing staff, very good breakfast
Stayed 1 night in Aug 2022
Response from Jens Ockert on 16 Feb 2023
Dear GuestWe thank you very much for your kind review. We can't wait to welcome you again.Kind regardsJens Ockert, Reception

10/10 Excellent

Clare

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Great sleep!
Stayed 1 night in Aug 2022
Response from Jens Ockert on 16 Feb 2023
Dear GuestWe thank you very much for your kind review. We can't wait to welcome you again.Kind regardsJens Ockert, Reception

10/10 Excellent

BRIAN, Cypress

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right in the heart of Vaduz. Great staff
Stayed 1 night in Jun 2022
Response from Jens Ockert on 16 Feb 2023
Dear GuestWe thank you very much for your kind review. We can't wait to welcome you again.Kind regardsJens Ockert, Reception

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Jens Ockert on 16 Feb 2023
Dear GuestWe thank you very much for your kind review. We can't wait to welcome you again.Kind regardsJens Ockert, Reception

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Every member of the staff went above and beyond expectations. This is an excellent hotel, especially if one wants to relax.
Stayed 1 night in Jun 2022
Response from Jens Ockert on 16 Feb 2023
Dear GuestWe thank you very much for your kind review. We can't wait to welcome you again.Kind regardsJens Ockert, Reception

10/10 Excellent

Otto T

Stayed 1 night in May 2022
Response from Jens Ockert on 16 Feb 2023
Dear GuestWe thank you very much for your kind review. We can't wait to welcome you again.Kind regardsJens Ockert, Reception

10/10 Excellent

Karen

Stayed 1 night in Apr 2022
Response from Jens Ockert, reception on 10 May 2023
Dear GuestWe thank you very much for your kind review.We can't wait to welcome you again soon.Kind regardsJens Ockert, reception

10/10 Excellent

CHARILAOS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, staff very friendly, very clean, excellent breakfast and restaurant! A little bigger gym is needed
Stayed 3 nights in Mar 2022
Response from Jens Ockert on 16 Feb 2023
Dear GuestWe thank you very much for your kind review. We can't wait to welcome you again.Kind regardsJens Ockert, Reception

4/10 Poor

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Bar not open
Stayed 1 night in Mar 2022
Response from Best regards Reception Residence Hotel on 30 Mar 2022
Dear Tim Thank you for your feedback. We are very sorry that your stay with us was not to your full satisfaction. Our restaurant is open from Wednesday to Sunday. We would have been happy to accommodate your beverage request. In addition, all rooms have an extensive minibar. We would like to welcome you again in the future at the Residence Hotel.

8/10 Good

Christopher John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The visit was excellent and we enjoyed it, never having been to Vaduz before. Our only criticism was of the slow delivery of the dinner from the kitchen. The food quality was excellent.
Stayed 1 night in Nov 2021
Response from Your stay on 27 Nov 2021
Dear Mr. Christopher Thank you for staying with us. We are glad you enjoyed your stay and liked the food of our Bistro even if you had to wait longer than usual. We do our best to serve all guests in time and we are very sorry that you had to wait. We would be happy to welcome you again in Vaduz soon and serve our delicious dishes. Best regards Your Residence Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location.
We enjoyed our stay in Liechtenstein. The hotel was in a great location, safe, clean, and the staff was friendly and helpful. Breakfast was great and we usually had a glass of wine in the restaurant at the end of our day. Room was comfortable, but a little too hot, we just opened the window to cool it down. I would highly recommend this hotel.
Stayed 3 nights in Nov 2021
Response from Your stay on 27 Nov 2021
Dear guest Thank you for your very kind review. We hope to welcome you again soon. Have a very nice weekend. Best regards, Your Residence Team

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RESIDENCE HOTEL IS AN EXCELLENT CHOICE
Residence Hotel is a perfect choice for visiting Vaduz. It is centrally located, fronting on the main pedestrian street. We had booked a superior room, but were upgraded to the “Prince Maximillian Suite”, so can’t rate the room we booked. However, our suite was superb. It was very modern, well appointed, clean, and spacious. The bathroom was very roomy, with all the amenities one would expect. If we visit Vaduz again, we would definitely stay at the Residence Hotel.
Stayed 1 night in Oct 2021
Response from Your stay on 9 Nov 2021
Dear Robert Thank you very much for staying with us and your review. We are happy you enjoyed your stay at Residence Hotel and hope to welcome you again soon in Vaduz. Best regards Your Residence Team

8/10 Good

Jonathan, Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything about this property was perfect with one exception: the air conditioning didn’t work, so we had to sleep with the windows open.
Stayed 1 night in Sep 2021
Response from Your stay on 9 Nov 2021
Dear Jonathan Thank you for staying with us and for your feedback. Only our Suites have an air conditioning system. We do our best to keep all of our rooms cool. As a recommendation, the rooms at Central by Residence do have a ventilation system, so the rooms are cool and they have a terrace which is perfect for warm summer nights. We hope to welcome you again in Vaduz. Best regards Your Residence Team

8/10 Good

CHARILAOS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Lack of a good gym however (very snail and limited equipment)
Stayed 3 nights in Sep 2021
Response from Your stay on 9 Nov 2021
Dear Mr. Charilaos Thank you for staying with us and for your feedback. We are glad you enjoyed your stay. We are aware that the possibilities our gym offers are limited. I will talk about your improvement suggestion to the management so they can think about it. We hope to welcome you again soon. Best regards Your Residence Team

2/10 Terrible

Jason

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Wis
Stayed 1 night in Aug 2021
Response from Jens Ockert on 16 Feb 2023
Dear GuestWe thank you very much for your kind review. We can't wait to welcome you again.Kind regardsJens Ockert, Reception

10/10 Excellent

Julia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Residence Team on 1 Jun 2021
Sehr geehrte Julia Wir danken Ihnen für das tolle Feedback! Wir hoffen, Sie hatten eine wunderschöne Zeit bei uns im Residence Hotel und haben den Aufenthalt in vollen Zügen genossen. Wir wünschen Ihnen noch einen schönen Tag und bis bald. Ihr Residence Team

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Daniela Bechler on 23 Feb 2021
Dear Maria, Thank you for staying with us at our Residence Hotel. We are very grateful for your positive feedback. We look forward to seeing you again soon. Best regards Daniela Bechler Reception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Reception on 25 Nov 2020
Wir danken Ihnen für die tollen Bilder. Wir hoffen Sie haben Ihren Aufenthalt bei uns Residence Hotel genossen und würden uns freuen, Sie bald wieder einmal bei uns im Fürstentum Liechtenstein begrüssen zu dürfen. Freundliche Grüsse Daniela Bechler Reception

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Corona business trip
Business trip during Corona- most important it was clean.
Stayed 1 night in Nov 2020
Response from Daniela Bechler on 16 Nov 2020
Dear Guest, Thanks for staying with us. We appreciate your feedback! We wish you all the best and looking forward to see you again. Best regards, Daniela Bechler Reception Hotel Residence

10/10 Excellent

Kerrie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really beautiful hotel with great customer service - my only recommendation would be to speak to the hotel in advance if coming by car as the parking is very difficult to find, and you cannot drive up to the hotel. Once told where the parking is, it is easy and free - just not obvious the first time around.
Stayed 1 night in Aug 2020
Response from Residence Team on 25 Aug 2020
Dear Kerrie, Thanks for staying with us. We appreciate your feedback and we are glad to hear that you enjoyed your visit. Our team will be glad to see you again in our hotel. Best regards Anja Gehrke Chef de Reception Hotel Residence

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vaduz visit
Very good hotel in a great location. Friendly efficient staff and nice clean rooms.
Stayed 3 nights in Jul 2020
Response from Residence Team on 17 Jul 2020
Dear Guest, Thanks for staying with us. We appreciate your feedback and we are glad to hear that you enjoyed your visit so much. Our team will be glad to see you again in our hotel. Best regards Anja Gehrke Chef de Reception Hotel Residence

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Residence Team on 22 Feb 2020
Dear Sergio, Thank you so much for your positive review. We are very pleased to read that you had such a great stay and felt welcomed. We hope to see you back soon. Best regards, Your Residence Team

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is just flawless. Kind and well trained staff, beautiful room, great bed, fantastic view of the Swiss Alps. The restaurant is first class, the best food I have had in a long time.
Stayed 1 night in Jan 2020
Response from Wonderful stay on 22 Jan 2020
Dear Guest, Thank you so much for your positive feedback. I am delighted to hear that you enjoyed your stay and especially the rooms with the fantastic view and our new restaurant "La table du Residence" and we hope to welcome you back in the future. Kind regards Anja Gehrke and the team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely designed spacious rooms with lots of light and a view of the mountains. Friendly, helpful staff. Centrally located. Outstanding restaurant (La table du residence)
Stayed 2 nights in Nov 2019
Response from Anja Gehrke - Chef de Reception on 9 Nov 2019
Dear Guest, Thank you so much for your positive feedback. I am delighted to hear that you enjoyed your stay and especially the rooms, our new restaurant and the staff. We hope to welcome you back in the future. Best wishes and a wonderful christmas time, Anja Gehrke and the team

10/10 Excellent

Brenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in city center.
Staff was very helpful and nice. Anything we needed they made sure to get. Breakfast was delicious and just a wonderful hotel stay.
Stayed 1 night in Sep 2019

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very attentive from the time we checked in.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay in a Brand New Room
We only stayed at the Residence Hotel overnight, and I truly wish our stay had been longer. Our room was brand new and had all the modern amenities you could ask for, in addition being very clean and comfortable. The breakfast at the hotel was delicious with a nice variety of foods. The hotel staff was friendly and helpful in all respects. The entrance to the hotel's parking lot was a bit hard to find, as you have to turn right off of the main road (I think it was Road 28?) at a stop light adjacent to a public parking lot. Our GPS kept wanting to take us down a roundabout that turned into a pedestrian only area. If you get totally lost, best to park at the lot and find the hotel ( which is on the pedestrian only road) and ask them to show you where the parking entrance is located! Other than that, we had a fantastic time and I look forward to returning someday.
Stayed 1 night in Jul 2019

10/10 Excellent

Grace, Northern California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liechtenstein
We stayed in the new addition. It was well designed and had a great view of the city center.
Stayed 1 night in Jun 2019

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great location, great price. Best hotel in Vaduz.
Stayed 1 night in May 2019

10/10 Excellent

ChuckStevens

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great location, excellent room. A+!
Stayed 1 night in May 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019

10/10 Excellent

Lefiola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing stay
I could not complain about a single thing! I truly enjoyed my stay and felt very valued and welcomed as a customer!
Stayed 2 nights in Apr 2019
Response from Annett on 10 Apr 2019
Dear guest, Thank you so much for your review. I am very pleased to read that you had such a great stay and felt welcomed. We hope to see you back soon. Best regards, Annett Seidel, General Manager

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from Annett on 10 Apr 2019
Dear guest, Thank you for your for your positive feedback. We hope to welcome you back soon. Warm regards, Annett Seidel, General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, friendly staff and good central location. Breakfast is a little basic but more than adequate.
Stayed 2 nights in Mar 2019

10/10 Excellent

Lefiola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Absolutely amazing! Great location, service and breakfast!
Stayed 4 nights in Mar 2019

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019