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Reviews of Ramada by Wyndham Albuquerque Airport

2.5 out of 5
Ramada by Wyndham Albuquerque Airport
2300 Yale Blvd Se, Albuquerque, NM

Reviews

6.4
Rating 10 - Excellent. 254 out of 1002 reviews" "
Rating 8 - Good. 199 out of 1002 reviews" "
Rating 6 - Okay. 185 out of 1002 reviews" "
Rating 4 - Poor. 169 out of 1002 reviews" "
Rating 2 - Terrible. 195 out of 1002 reviews" "

6.2/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Amy

Cheap and close to the airport. The bed was comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Akhil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is one of the best on this price range. Rooms were clean and neat. Didn't expect it to be this good.
Stayed 1 night in Apr 2024

6/10 Okay

Daniel Carl

Liked: Cleanliness, staff & service
Friendly staff at reception. Not the best choice for catching an early flight because the airport shuttle doesn’t start operation until 7:30 and there is no brown bag breakfast option for those who will check out too early for the "free" breakfast (which, in fact, we all pay for)
Stayed 1 night in Apr 2024

10/10 Excellent

Chance

Liked: Cleanliness, amenities, property conditions & facilities
Hotel drive
Stayed 1 night in Apr 2024

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, property conditions & facilities
Pleased with the clean room. Comfy king bed. Lots of space and places to put luggage and counter spaces for miscellaneous items and toiletries. Coffee maker worked well. Definitely like the laminate flooring. So much more sanitary than carpeting. Nice breakfast. Pleasant employees. Very happy would definitely recommend👍👍
Stayed 1 night in Apr 2024

8/10 Good

Andrew

Close to the airport, which was the reason for booking for just one night before departure. Quite a bit of noise outside throughout the night. Not sure what was being loaded or unloaded, likely in the adjacent business.
Stayed 1 night in Apr 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Seems nice
Stayed 1 night in Apr 2024

10/10 Excellent

matthew

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice reception!
Stayed 1 night in Mar 2024

10/10 Excellent

Arunas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to ABQ airport
Stayed 1 night in Mar 2024

10/10 Excellent

Christian

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Awesome!
Stayed 2 nights in Mar 2024

10/10 Excellent

Denise, montoursville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has what you need, but the pillows are weird; I took mine out of the case; it was all bunched up in a too small pillowcase
Stayed 1 night in Mar 2024

2/10 Terrible

Francilia

Travelled with family
Disliked: Amenities, property conditions & facilities
I arrived with my son’s at property today (03.26.2024) @1AM due to flight delay. The front desk lady was clearly sleeping and in a bad mood. She gave my sons and I a room far from the main entrance and after I checked the room’s window I realized that it didn’t close all the way, giving a chance to someone open the window and unlock the door, since the window was right next to the door. I tried to call the front desk and the phone wasn’t working. When I walked all the way to the front desk I asked if there was a way to check the window and lock it. The answer was: “I can give you the refund for your room and you can go stay somewhere else, how about that?” The audacity to say “how about that” got me wondering: what hurt her? I was in chock and disbelief how someone would talk to a customer like that. All I was requesting was to stay/feel safe. That was it. I understand the hotel is cheap and I was there for just few hours. All I wanted was to have some rest to drive home in the early morning. She also charged me a prepaid room $162.43. Normally the hotel keeps your CC for damages. She hated me so much for interrupting her sleep that made an actual charge on my card. I’m reporting this to the corporation tomorrow.
Stayed 1 night in Mar 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2024

4/10 Poor

Elizabeth, Tulsa

Disliked: Staff & service, amenities
Shuttle from airport didn’t run at night. Front desk wouldn’t open door until I picked up the phone despite being a single woman with luggage late at night. No elevator to second floor and room was around back
Stayed 1 night in Mar 2024

2/10 Terrible

Flora

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Chelsea

Stayed 1 night in Mar 2024

8/10 Good

Idalia

Stayed 1 night in Mar 2024

10/10 Excellent

Dorothea

Liked: Cleanliness, staff & service, property conditions & facilities
the staff made all the difference. friendly and very helpful.
Stayed 1 night in Feb 2024

2/10 Terrible

Maria

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the room was horrible. The staff was rude.
Stayed 1 night in Feb 2024

2/10 Terrible

Eduardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No answer
Stayed 1 night in Feb 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

Flora

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Flora

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Larissa

Liked: Staff & service
Stayed 1 night in Feb 2024

6/10 Okay

Shacheen

Travelled with family
Dont get me wrong staff like Airport Shuttle driver , front desk and dining attendant was nice but when it came to privacy and noise it was whole another story. For starters front desk let someone know our room number when we weren't ready to have him visit us yet. I wish front desk called room number to ask us permission to let unannounced visitor know our room number. Secondly slamming of doors from next door and upstairs guest kept us up most of the night. There was no hand soap at sink area.
Stayed 6 nights in Feb 2024

10/10 Excellent

sharon

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was different each day
Stayed 2 nights in Feb 2024

8/10 Good

Emma

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
What I didn’t like is the rooms are outside as nd you have to walk in the dark and the cold weather
Stayed 2 nights in Feb 2024

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Isaac A

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Kathleen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to airport. Staff always friendly and accommodating. Airport shuttle available.
Stayed 1 night in Jan 2024

6/10 Okay

Odita

Disliked: Staff & service, property conditions & facilities
My three days stay our room was never cleaned. Shampoo Dispenser was not working, shower faucet was leaking. Some employees were hospitable and few weren’t.
Stayed 3 nights in Jan 2024

10/10 Excellent

irma

Stayed 1 night in Jan 2024

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Breakfast included hot food, which is good.
Stayed 2 nights in Jan 2024

6/10 Okay

Rafaat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limited Hotel Transfers available.
I arrived at around 11:30 pm and there was no shuttle to take me to the hotel from the airport. They said the shuttle service stops at 11 pm. However, this was not stated so during the booking. It said: Airport transfer available. I had to walk to the hotel (1-2 miles) with my bags because taxis refused to accept such short trips.
Stayed 1 night in Jan 2024

8/10 Good

Sandy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great service at the front desk on check in but while doing a mattress check for bed bugs found many large, brown stains….
Stayed 1 night in Jan 2024

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Front desk was very friendly. Clean room and very affordable.
Stayed 5 nights in Jan 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Michael

Liked: Room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Phaneendra C Sri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast place is too small and items need to be topped up timely.
Stayed 1 night in Dec 2023
Response from Manager on 1 Jan 2024
Hello Phaneendra C Sri,Thank you for sharing your feedback regarding the breakfast area. We appreciate your input and apologize for any inconvenience caused. We will take your comments into consideration as we strive to improve our services and ensure timely replenishment of items.

6/10 Okay

Valerie

Disliked: Property conditions & facilities
The windor on the door to the second floor rooms what broken with exposed rough edges causing me to cut myself. Looked like building was poorly maintained. But other than that very average 2 star hotel experience which I normally wouldn't mind, but at $400 CAD/night it was WAY overpriced even with balloon fest going on.
Stayed 1 night in Oct 2023

10/10 Excellent

Al, Milan

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and close airport , price is right
Stayed 1 night in Dec 2023
Response from Manager on 30 Dec 2023
Hello Al,Thank you for choosing our hotel and for your positive feedback on the quiet location and proximity to the airport. We strive to provide a great value for our guests. We appreciate your kind words and hope to welcome you back soon.

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 30 Dec 2023
Hello Linda,Thank you for choosing our hotel for your stay! We're delighted to hear that you had a positive experience. If there is anything specific that you would like to share with us about your stay, we would love to hear from you. We appreciate your patronage and hope to welcome you back in the future.

4/10 Poor

Lewis, Gallup

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from Manager on 30 Dec 2023
Hello Lewis, We're sorry to hear that your experience at our hotel was not up to your expectations. We encourage you to reach out to our hotel directly so we can address any issues you encountered during your stay. We value your feedback and would appreciate the opportunity to make it right.

8/10 Good

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good experience.
Stayed 1 night in Dec 2023
Response from Manager on 28 Dec 2023
Hello Brittany,Thank you for choosing our hotel for your stay. We are glad to know that you had a positive experience with us. If there is anything specific that stood out as exceptional during your stay, we would love to hear about it. We truly value your feedback and hope to have the opportunity to welcome you back in the future.

8/10 Good

Zulekha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was great, the tv remote volume button was not working, and there were few spots in bathtub.
Stayed 1 night in Dec 2023
Response from Manager on 27 Dec 2023
Hello Zulekha,Thank you for sharing your feedback. We apologize for any inconvenience you experienced with the TV remote and the bathtub. We appreciate your observations and will share them with our team to ensure better guest experiences moving forward.

10/10 Excellent

Karen

Stayed 1 night in Dec 2023
Response from Manager on 26 Dec 2023
Hello Karen,We're thrilled to hear that you had a fantastic experience at our hotel! I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon.

10/10 Excellent

Randi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 24 Dec 2023
Hello Randi,Thank you for choosing our hotel for your stay! We are delighted to hear that you had an excellent experience with us. We strive to provide exceptional service and ensure our guests have a memorable stay. Should you have any further feedback or questions, please do not hesitate to reach out to us. We look forward to welcoming you back in the future!

10/10 Excellent

Twylana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 19 Dec 2023
Hello Twylana,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a wonderful experience. We strive to provide exceptional service and it is great to know that we succeeded in meeting your expectations. We look forward to welcoming you back in the future.

6/10 Okay

SANDRA

Liked: Cleanliness, staff & service
License plates stolen off our vehicle, which Was not good, since we were visiting friends & live out of state.
Stayed 1 night in Nov 2023
Response from Manager on 17 Dec 2023
Hello SANDRA,Thank you for bringing this matter to our attention. We apologize for any inconvenience you experienced during your visit. As the safety and security of our guests' belongings are of utmost importance, we have shared your concerns with our security team to ensure that appropriate measures are in place. Should you have any further questions or need additional assistance, please do not hesitate to reach out to our management team.