Couples treatment room(s), steam room, Turkish bath/hammam

Reviews of Souq Waqif Boutique Hotels by Tivoli

5 out of 5
Souq Waqif Boutique Hotels by Tivoli
Souq Waqif, P.O. Box 3496, Doha

Reviews

9.2

Wonderful

Rating 10 - Excellent. 425 out of 607 reviews" "
Rating 8 - Good. 136 out of 607 reviews" "
Rating 6 - Okay. 28 out of 607 reviews" "
Rating 4 - Poor. 11 out of 607 reviews" "
Rating 2 - Terrible. 7 out of 607 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ghulshana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good I would stay again
Stayed 3 nights in Apr 2024
Response from Rania Yacoubi on 21 Apr 2024
Dear Mrs Ghulshana,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Souq Waqif Boutique Hotels by Tivoli in the near future for another memorable experience.Sincerely,Rania YacoubiDuty Manager

10/10 Excellent

Marco, Rancho Cucamonga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel in the heart of the old souk. Good breakfast.
Stayed 3 nights in Apr 2024
Response from Rania Yacoubi on 18 Apr 2024
Dear Mr Marco,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Souq Waqif Boutique Hotels by Tivoli in the near future for another memorable experience.Sincerely,Rania YacoubiDuty Manager

10/10 Excellent

Abdelmalek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection
Stayed 3 nights in Apr 2024
Response from Omar Ahmad on 18 Apr 2024
Dear Mr. Abdelmalek,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Omar AhmadFront Desk Manager

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and style.
Stayed 2 nights in Apr 2024
Response from Omar Ahmad on 14 Apr 2024
Dear Mr Charles,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Omar AhmadFront Desk Manager

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
All nice
Stayed 2 nights in Apr 2024
Response from Rania Yacoubi on 13 Apr 2024
Dear Mr Ali, Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Souq Waqif Boutique Hotels by Tivoli in the near future for another memorable experience.Sincerely,Rania YacoubiDuty Manager

10/10 Excellent

Acacia

Response from Rania Yacoubi on 8 Apr 2024
Dear Ms Acacia, Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Souq Waqif Boutique Hotels by Tivoli in the near future for another memorable experience.Sincerely,Rania YacoubiDuty Manager

10/10 Excellent

MARIA, MIAMI

Stayed 1 night in Mar 2024
Response from Omar Ahmad on 25 Apr 2024
Dear Mrs. Maria,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Omar AhmadFront Desk Manager

10/10 Excellent

Denise, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great location and breakfast. Friendly helpful staff. Very fun location in a beautiful souk.
Stayed 4 nights in Mar 2024
Response from Omar Ahmad on 2 Apr 2024
Dear Ms Denise,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Omar AhmadFront Desk Manager

10/10 Excellent

Richard

Stayed 2 nights in Mar 2024
Response from Omar Ahmad on 20 Apr 2024
Dear Mr Richard,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Omar AhmadFront Desk Manager

10/10 Excellent

Denise, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly and welcoming staff. Loved the location. Loved the delicious breakfast.
Stayed 1 night in Mar 2024
Response from Rania Yacoubi on 29 Mar 2024
Dear Mrs Denise,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Souq Waqif Boutique Hotels by Tivoli in the near future for another memorable experience.Sincerely,Rania YacoubiDuty Manager

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful in a vibrant area
Stayed 11 nights in Mar 2024
Response from Omar Ahmad on 19 Mar 2024
Dear Mr. John,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Omar AhmadFront Desk Manager

10/10 Excellent

Milos, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Omar Ahmad on 21 Mar 2024
Dear Mr. MilosThank you for choosing our hotel and taking the time to share your feedback about your experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Omar AhmadFront Desk Manager

10/10 Excellent

oluwaseun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Would stay there again
Stayed 3 nights in Feb 2024
Response from Omar Ahmad on 8 Feb 2024
Dear Mr Oluwaseun,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Omar AhmadFront Desk Manager

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and location! I didn't enjoy the smoke coming into the room but would definitely stay again.
Stayed 1 night in Jan 2024
Response from Omar Ahmad on 6 Feb 2024
Dear Ms. Jennifer,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Omar AhmadFront Desk Manager

6/10 Okay

Kerstin

Travelled with group
Liked: Cleanliness, staff & service, amenities
We did not know that our room was in another building several blocks away, which was inconvenient. Also, the room temperature couldn’t be regulated and the room was extremely cold.
Stayed 2 nights in Jan 2024
Response from Omar Ahmad on 3 Feb 2024
Dear Mrs. TroneThank you for choosing our hotel and taking the time to share your feedback about your experience with us.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Omar AhmadFront Desk Manager

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. We were very happy here
Stayed 12 nights in Dec 2023
Response from Omar Ahmad on 27 Jan 2024
Dear Mr. Mohamed,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Omar AhmadFront Desk Manager

10/10 Excellent

YOUSEF

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Omar Ahmad on 26 Jan 2024
Dear Mr. Yousef,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Omar AhmadFront Desk Manager

10/10 Excellent

YOUSEF

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Omar Ahmad on 26 Jan 2024
Dear Mr. Yousef,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Omar AhmadFront Desk Manager

8/10 Good

Rabia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So good
Stayed 1 night in Jan 2024
Response from Omar Ahmad on 21 Jan 2024
Dear Mrs. Rabia,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Sincerely,Omar AhmadFront Desk Manager

10/10 Excellent

Kelvin, Brecon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Omar Ahmad on 11 Jan 2024
Dear Mr. Kelvin,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Omar AhmadFront Desk Manager

10/10 Excellent

Maher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the middle of the busiest market in Qatar. They have several buildings in the same area so when booking you don’t know exactly which building they will put you in. After parking we hopped on one of their service golf carts, which took us to the main office and from there they assigned us a room. All buildings and rooms have the same traditional architecture. Very convenient to many restaurants, shops and tourist attractions.
Stayed 3 nights in Dec 2023
Response from Omar Ahmad on 31 Dec 2023
Dear Mr Maher,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Omar AhmadFront Desk Manager

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Omar Ahmad on 28 Dec 2023
Dear Mr Robert,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Omar AhmadFront Desk Manager

6/10 Okay

Muna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This is one of many other hotels in Souq wagif area. We reserved two rooms and we mistakenly informed the hotel of our arrival time 11 PM instead of AM. We are a family of 4 a senior elderly man and a child. We had to pay extra to get a room immediately and we waited the regular time for the other room. The rooms were on the same floor but each were on the other end of the floor. The hotel also listed breakfast which we had to pay extra 30$ for each only to find out it wasn’t in this hotel but in a different hotel we had to go to. This hotels property is terrible at communicating these specifications to their customers. We asked if they had parking they said yes and that staff will provide instruction upon arrival but we were told that we need to park at the souqs parking. They could have just mentioned that early on!! I personally had a terrible experience.
Stayed 1 night in Dec 2023
Response from Omar Ahmad on 25 Dec 2023
Dear Ms. Muna,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Omar AhmadFront Desk Manager

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Al Bidda
Our short stay at Al Bidda was wonderful. The personnel (from the moment we began the checking in process to breakfast to checking out) were very welcoming. The bathroom needs an upgrade. The water in the bathing area would not recede. Two days later it’s still wet.
Stayed 2 nights in Dec 2023
Response from Omar Ahmad on 22 Dec 2023
Dear Valued Guest,,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Omar AhmadFront Desk Manager

8/10 Good

Saad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Omar Ahmad on 22 Dec 2023
Dear Mr. Saad,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Omar AhmadFront Desk Manager

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Doha
Great hotel in the middle of the Souk. Room was super comfortable and beautiful. Hotel staff were amazing, so helpful. Highly recommended 👍👍
Stayed 1 night in Dec 2023
Response from Ali Hussein Cluster Assistant Front Office Manager on 20 Dec 2023
Dear Ms. Naomi , Thank you for choosing Souq Waqif Boutique Hotels by Tivoli and taking time to share your feedback. We are delighted to read that our services were up to the the expectation and our team-members was giving the special care during your stay with us, We are looking forward to welcoming you back at soonest! Sincerely, Ali Hussein Cluster Assistant Front Office Manager

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Omar Ahmad on 17 Dec 2023
Dear Mr Ibrahim,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Omar AhmadFront Desk Manager

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and great location
Stayed 1 night in Dec 2023
Response from Omar Ahmad on 17 Dec 2023
Dear Mr. Jason,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our team members. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you again for your time.We look forward to welcoming you back to Souq Waqif Boutique Hotels by Tivoli in the near future.Omar AhmadFront Desk Manager

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Ali Hussein Cluster Assistant Front Office Manager on 5 Dec 2023
Dear Mr Calvin, Thank you for choosing Souq Waqif Boutique Hotels Tivoli and taking time to share your feedback. We are delighted to read that our services were up to the the expectation and our team-members was giving the special care during your stay with us, We are looking forward to welcoming you back at soonest! Sincerely,

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here! Everyone was extremely kind and welcoming. Abubakar was very helpful with all my inquiries. He gave me a late checkout and said I was welcome to stay and use the facilities until I had to leave for the airport. The location was great, loved walking around souq waqif at night. There are plenty of restaurant options around. Would absolutely recommend staying here!
Stayed 1 night in Nov 2023
Response from Omar Ahmad on 24 Nov 2023
Dear Ms. Kimberly,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our team members. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you again for your time.We look forward to welcoming you back to Souq Waqif Boutique Hotels by Tivoli in the near future.Best RegardsOmar AhmadFront Desk Manager

8/10 Good

Salene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was superb right next to the souq (market). Also, very quiet too. The only negatives were having to transfer to another hotel upon arrival and also returning to the original location for check-out which I was unaware of and think it was absurd. Also, there were no USB ports in the room for charging. However, if I ever returned to Qatar, I would return to this hotel.
Stayed 2 nights in Nov 2023
Response from Nalin on 21 Nov 2023
Dear Salene,Thank you for taking the time to give us a great review on your recent stay with us.We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Souq Waqif Boutique Hotels by Tivoli in the near future for another memorable experience.Sincerely,Nalin Srilath – Cluster Front Office Manager

8/10 Good

Muhammad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only thing i like to add is to add easy usb access for cell phone charging
Stayed 5 nights in Nov 2023
Response from Omar Ahmad on 12 Nov 2023
Dear Mr Muhammad,Thank you for taking the time to share your recent experience.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to provide an exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Omar AhmadFront Desk Manager

10/10 Excellent

Glenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff in the hotel were awesome, especially the morning team in breakfast area and Yasin, the hotel host that received us. Thanks to everyone.
Stayed 1 night in Oct 2023
Response from Nalin on 25 Oct 2023
Dear Glenda,Thank you for taking the time to complete our online guest satisfaction survey following your recent stay with us.We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Souq Waqif Boutique Hotels by Tivoli in the near future for another memorable experience.Sincerely,Nalin Srilath – Cluster Front Office Manager

10/10 Excellent

Ernest

Stayed 2 nights in Oct 2023
Response from Ali Hussein Cluster Assistant Front Office Manager on 4 Nov 2023
Dear Mr Ernest , Thank you for choosing Souq Waqif Boutique Hotels Tivoli and taking time to share your feedback. We are delighted to read that our services were up to the the expectation and our team-members was giving the special care during your stay with us, We are looking forward to welcoming you back at soonest! Sincerely,

6/10 Okay

Almas

Liked: Cleanliness, staff & service, room comfort
Soup waqif
Nice location, however there was people working outside for most of the night. Didn’t sleep well because of that.
Stayed 1 night in Sep 2023
Response from Ali Hussein Cluster Assistant Front Office Manager on 9 Oct 2023
Dear Mr. Almas , Thank you for choosing Souq Waqif Boutique Hotels Tivoli and taking time to share your feedback. Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback. Sincerely,

10/10 Excellent

sana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very big hotel consists of 8 building which is a bit confusing!.. However, it is in a very beautiful area.. close to restaurants and malls
Stayed 1 night in Sep 2023
Response from Ali Hussein Cluster Assistant Front Office Manager on 19 Sept 2023
Dear Ms. Sana, Thank you for choosing Souq Waqif Boutique Hotels Tivoli and taking time to share your feedback. We are delighted to read that our services were up to the the expectation and our team-members was giving the special care during your stay with us, We are looking forward to welcoming you back at soonest! Sincerely,

10/10 Excellent

Zeineb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Ali Hussein Cluster Assistant Front Office Manager on 12 Sept 2023
Dear Ms Zeineb, Thank you for choosing Souq Waqif Boutique Hotels Tivoli and taking time to share your feedback. We are delighted to read that our services were up to the the expectation and our team-members was giving the special care during your stay with us, We are looking forward to welcoming you back at soonest! Sincerely, Ali Hussein Cluster Assistant Front Office Manager

10/10 Excellent

Luz E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Absolutely amazing! The location is unbeatable! The hotel gorgeous! And the breakfast was fantastic!! Unforgettable! Nick La from the front desk was so good! So energetic and helpfu;!
Stayed 2 nights in Jul 2023
Response from Ali Hussein Cluster Assistant Front Office Manager on 7 Sept 2023
Dear Ms. Escobar, Thank you for choosing Souq Waqif Boutique Hotels Tivoli and taking time to share your feedback. We are delighted to read that our services were up to the the expectation and our team-members was giving the special care during your stay with us, We are looking forward to welcoming you back at soonest! Sincerely,

10/10 Excellent

STEPHEN

Business traveller
Liked: Property conditions & facilities
Best Hotel experience in a long time
The staff were super friendly and helpful. Really made it a priority and pride of theirs to make my stay as hospitable as possible. All staff seemed to genuinely enjoy interacting with their guests. Oh and the room and facilities were superb!
Stayed 1 night in Aug 2023
Response from Ali Hussein Cluster Assistant Front Office Manager on 6 Sept 2023
Dear Mr. Stephen, Thank you for choosing Souq Waqif Boutique Hotels Tivoli and taking time to share your feedback. We are delighted to read that our services were up to the expectation and our team-members were giving the special care during your stay with us, we are looking forward to welcoming you back at soonest! Sincerely,

10/10 Excellent

Glen

Stayed 1 night in Aug 2023
Response from Ali Hussein Cluster Assistant Front Office Manager on 20 Sept 2023
Dear Mr. Glen, Thank you for choosing Souq Waqif Boutique Hotels by Tivoli and taking time to share your feedback. We are delighted to read that our services were up to the the expectation and our team-members was giving the special care during your stay with us, We are looking forward to welcoming you back at soonest! Sincerely,

10/10 Excellent

Lila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence. Care for guest ,affordable ,and location, this Hotel ticks every box. The hotels here are connected.To access the amenities of a neighboring Hotel, there is a golf cart service At night the neighborhood becomes a street market.Old Doha at its best.As an elderly woman travelling solo, I could not have wanted for more.I felt so safe and cared for. My advice is try it, you wont want to leave
Stayed 2 nights in Aug 2023
Response from Ali Hussein on 29 Aug 2023
Dear Mrs. Lila,Thank you for choosing Souq Waqif Boutique Hotels Tivoli and taking time to share your feedback. We are delighted to read that our services were up to the the expectation and our team-members was giving the special care during your stay with us, We are looking forward to welcoming you back at soonest!Sincerely, Cluster Assistant Front Office Manager

10/10 Excellent

Lynne

Stayed 2 nights in Jul 2023
Response from Ali Hussein Cluster Assistant Front Office Manager on 5 Aug 2023
Dear Lynne, Thank you for choosing Souq Waqif Boutique Hotels by Tivoli and taking time to share your feedback. We are delighted to read that our services were up to the the expectation and our team-members was giving the special care during your stay with us, We are looking forward to welcoming you back at soonest! Sincerely,

8/10 Good

Yasser

Stayed 1 night in Jul 2023
Response from Nalin on 19 Aug 2023
Dear Yasser,Thank you for grate ratings given and hoping to see you staying with us again soon.Best Regards,Nalin Srilath - Cluster Front Office Manager

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Location for Walking Sightseeing
Hotel's location is incredible! It's right in the enormous and fascinating Doha souq. There is great shopping, wandering and eating options within easy walking distance of the hotel. The staff were all friendly and helpful with airport transfers, wake up calls, and connecting us with our tour guide. The rooms are spacious and well-decoarated.
Stayed 1 night in Jul 2023
Response from Nalin on 27 Jul 2023
Dear Suzanne,Thank you for taking the time to review on us!We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Souq Waqif Boutique Hotels by Tivoli in the near future for another memorable experience.Sincerely,Nalin Srilath - Custer Front Office Manager

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Nalin on 27 Jul 2023
Dear Justin,Thank you for great ratings and we wish to see you soon with us again.Nalin Srilath - cluster Front Office Manager

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
best people that work there. Treated me with absolute respect and love
Stayed 1 night in Jul 2023
Response from Nalin on 27 Jul 2023
Dear Andy,Thank you for great ratings and comments, we wish to see you soon with us again.Nalin Srilath - cluster Front Office Manager

10/10 Excellent

Emmanuelle O

Stayed 3 nights in Jul 2023
Response from Souq Waqif Boutique Hotels by Tivoli Management. on 9 Jul 2023
Dear Ms Emmanuelle,Thank you for sharing your rating and for choosing Souq Waqif Boutique Hotels by Tivoli. We always look forward to serve and provide you with the best services during your next visit.Best wishes.Souq Waqif Boutique Hotels by Tivoli Management.

2/10 Terrible

Suood

Stayed 2 nights in Jun 2023
Response from Nalin on 27 Jul 2023
Dear Suood,We are very sorry to see such ratings and we do apologies if things did not go right with you.Thank you,Best Regards,

10/10 Excellent

Giulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this place but mostly the staff, thank you Amy, Muhib and everyone for all the help. They definitely made my stay much easier and more comfortable.
Stayed 1 night in Jun 2023
Response from Souq Waqif Boutique Hotels by Tivoli Management. on 22 Jun 2023
Dear Ms Giulia,Thank you for sharing your rating, comments and for choosing Souq Waqif Boutique Hotels by Tivoli. We noted your comments and we always look forward to serve and provide you with the best services during your next visit.Best wishes.Souq Waqif Boutique Hotels by Tivoli Management.

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent!
Stayed 1 night in Jun 2023
Response from Souq Waqif Boutique Hotels by Tivoli Management. on 22 Jun 2023
Dear Ms Jessica,Thank you for sharing your rating, comments and for choosing Souq Waqif Boutique Hotels by Tivoli. We noted your comments and we always look forward to serve and provide you with the best services during your next visit.Best wishes.Souq Waqif Boutique Hotels by Tivoli Management.