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My experience at The Grand Mirage was amazing. The food and staff were impeccable and catered to my family’s every need. The staff members of Gede and Asif at the front desk of the family wing were very helpful and I’d like to commend them on their service. All in all the Grand Mirage is a wonderful ...
We have travelled a lot and stayed in lot of hotels. However, I have to say that we never encountered such helpful staff. Everyone we spoke to in the hotel had a smile on their face. The hotel is on the beach and have two infinity pools on the first floor and another pool right next to the bar on ...
Our experience in late November 2017: - early check in at 12 nn - late checkout at 2 pm - room upgrade - free wifi in room, at the pool and beach - free kids club with hourly activities - 50% off for 7-year old kid from the By the Water main menu - free hourly shuttle (except for a few breaks like ...
Overall it was good and some staffs went beyond to help regarding our special requests. Apparently some staff were not easy to communicate with due to language barriers.
We stayed at the resort for 4 days. The staff are very friendly (a couple of standouts in the garden cafe, and the lady at the bell desk were amazing) The grounds are truly breathtaking and access to a nice clean beach a definite plus. The only negative would be that the rooms are dated and in need ...
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