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The hotel was in a great area in London. It was very clean with a wonderful staff. The rooms are a little small but there were many nice touches such as leaving slippers by the side of the bed for comfort, providing bottles of water daily. I loved the heated floors in the bathroom!
The room I'd booked turned out to be in a bit of a noisy location, but the staff responded perfectly to my complaint, quickly relocating me to a quiet space on the back of the building for the remainder of my stay. My bags were moved for me and the adjustment was smooth and considerate. Breakfasts ...
Wonderful location in a safe and clean neighborhood which is also close to everything. The staff makes this hotel because they are top notch. Would definitely stay here again BUT only with a balcony room.
Lovely staff very friendly and helpful, room service was quick. Great location in case you want to order takeaway and relax in. The room had leads that connects your laptop straight to the TV so that was great when i wanted to stream movies or watch netflix.
We loved the Charm, it's a really tasteful, pleasant B&B and very well located for the beach/pier, Lanes, Pavilion etc, and lots of good bars and restaurants. Our room was delightful. We had room 5, a deluxe sea view room - for the price I felt it was very decent value, gorgeously decorated with ...
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