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We were please with our entire stay. It was my husband's birthday and we were treated by the reservationist with a $40.00 credit to use within the hotel. That was a nice welcome and very much appreciated. The room and view was great.
Staff was very helpful at all times. One single point of issue is the lobby restaurant. Its understaffed. They could use at minimum one more service person helping the patrons. Otherwise the food is good. The 39th floor club views of the City are amazing.
The lobby is reminiscent of our favorite New Orleans (home) hotel, the Roosevelt. The rest of the hotel is less faithful to the original design, but still, quite nice.
Everything was excellent from the room to the staff. Food quality all around was great the cleanliness was perfect. Location is accessible to pretty much anywhere in the peninsula in San Francisco.
This hotel will be wonderful when the renovation is over, projected Fall 2017. In the meantime, much of it is under construction. You access the gym by walking around the building to the rear, and there are no locker room or bathroom facilities there. The food was really good in an improvised dining ...
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