Really beautiful hotel in the middle of countryside but as it's not near anything else we were very reliant on the services at the hotel.
The staff were pleasant and friendly but the level of service was fairly poor. I emailed in advance to book a car for a day trip and received acknowledgement. There was no record when we arrived but they said they would arrange one for 7:30 am. At 7:30 they told us their car was fully booked and that they would need to call another which would take at least half an hour.
We also booked spa treatments a day in advance & were told 10 mins after they should have started that some weren't available.
The food was also pretty bad which is a real shame as it's so isolated and Javanese food is so good.
Overall it could be a fantastic place but I was disappointed with our stay.
This boutique spa resort is situated in the foothills of Gunung Merapi 25 km (16 miles) north of Jogja. The 16 individually …More
We found staying in Grand Aston at Yogyaratra a delightful experience. We were given a pool facing room on the second floor and we found it to be quite comfortable. The staff were really helpful and polite. The breakfast fantastic and the free wifi fast. It's next to some big malls and a short drive away from the Kraton area. Would recommend it without doubt.
We enjoyed our stay at the Phoenix hotel very much! The staff was really nice, competent and helpful. Also the restaurant was excellent and the food was delicious! Great pool in a fantastic scenery! One of the best hotels I've ever stayed in and if I will ever return to Yogyakarta, I would definitely stay at the Phoenix again!
Sascha from Munich
Located in the heart of Yogyakarta near the popular Malioboro district, the historic Phoenix Hotel Yogyakarta, a member of …More
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