Hotel Mesra Alam di West End

"The Staff was very professional and friendly, We had an issue with the air conditioning in our room, and Peter at the front desk went above and beyond to help us. He did everything he could to fix the problem so we wouldn’t have to move rooms. He was incredibly kind, professional, and generous with us. We truly appreciated his excellent customer service. Thank you, Peter!"

"Clean room and very welcoming staff. Great place to stay if going to the theatre"

"Such a lovely hotel the staff were so friendly and loved how helpful they were. The complimentary wine for my daughters 30th birthday was a nice touch equally so were the slippers at the side of the bed and the chocolate waiting at the side of the bed when we got back after watching “the devil wears Prada” Would definitely stay again x"

"From check in to check out the staff goes above and beyond. If you want the feel of a cozy historical hotel in Mayfair that’s walkable to so many restaurants then this is the place! Loved every minute!"

"Super clean"

"Hervorragendes Hotel mit extrem freundlichem und hilfsbereitem Personal. Tolles Familienzimmer, super Lage, trotzdem vergleichsweise ruhig. Frühstück extrem lecker. Wir werden hier wieder mal Urlauben!"

"Excellent hotel with a good location. Breakfast is excellent. The terrace outside is bit difficult to order drinks and food due to the set up"