Front of property – evening/night

Reviews of The Levante Rathaus Apartments

4 out of 5
The Levante Rathaus Apartments
Laudongasse 8, Vienna, Vienna

Reviews

8.0

Very good

Rating 10 - Excellent. 177 out of 577 reviews" "
Rating 8 - Good. 246 out of 577 reviews" "
Rating 6 - Okay. 97 out of 577 reviews" "
Rating 4 - Poor. 35 out of 577 reviews" "
Rating 2 - Terrible. 22 out of 577 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Alan

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 5 nights in Apr 2024

10/10 Excellent

AIKATERINI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, warm and comfortable. It was also ideally located for accessing the places we wanted to visit. During our stay, the Reception staff were extremely helpful and able to provide answers to our various questions. Thank you.
Stayed 4 nights in Nov 2023

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location is great. Checkin is great. They offer coffee in the lobby and have a nice courtyard in which to enjoy is. It was really hot and we asked for a fan. They said they would bring one, but forgot. We spent a pretty miserable night, but got one the next day.
Stayed 4 nights in Jul 2023
Response from Mihaela Havei - Guest Relation on 18 Oct 2023
Dear Mark, Thank you for your review. It's great to hear that you appreciated the location, check-in process, and the amenities like coffee in the lobby and the courtyard.However, I'm sorry to hear that there was an issue with getting a fan. It's unfortunate that it wasn't delivered as promised and that it led to an uncomfortable night. We apologize for any inconvenience this may have caused and appreciate your understanding.If you have any further comments or questions, please don't hesitate to let us know. We value your feedback and hope that you had an otherwise enjoyable stay.Kind regards,

10/10 Excellent

Veibe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service
Very disappointed
We got different room from what we booked for. We were excited to stay comfort studio suit which has 2 floors. However they over booked and changed our room without asking. When we claimed, they said it’s upgrade and we got bigger room. But for us, the room was maybe bigger but has just 1 floor ordinary room. We chose this apartment because we wanted to stay 2 floors room. We are currently requesting refund.
Stayed 1 night in Jan 2023

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the layout & the size.
Response from Mihaela Havei - Guest Relation on 18 Oct 2023
Dear Like, It's good to hear that you liked the layout and the size of the place. If you have any more feedback or questions in the future, please don't hesitate to reach out. Your input is appreciated.Kind regards from Vienna,

8/10 Good

Claire, South Ockendon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable rooms, good location to Christmas markets.
Response from Mihaela Havei - Guest Relation on 18 Oct 2023
Dear Claire,It's great to hear that you found the rooms comfortable and that the location was convenient for visiting the Christmas markets. If you have any more comments or questions, feel free to share. Your feedback is appreciated.Kind regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

8/10 Good

Sorin

Stayed 5 nights in Oct 2022

10/10 Excellent

CATALIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022
Response from Aleksandra Antoniak on 28 Sept 2022
Dear Catalin, first of all we want to thank you that you took the time to share your opinion about our Hotel and second for that very good review! It would be a pleasure to welcome you back in our Hotel and remain with kind regards from Vienna. Your Levante Team.

10/10 Excellent

Anette

Stayed 10 nights in Aug 2022
Response from Aleksandra Antoniak on 28 Sept 2022
Dear Anette! Thank your for sharing your review with us. We appreciate your feedback and high ranking score.Im glad that you had a good time in our hotel.

10/10 Excellent

Dirk

Stayed 7 nights in Feb 2022
Response from Aleksandra Antoniak Guest Relation on 10 Mar 2022
Sehr geehrter Dirk, vielen Dank, dass Sie sich die Zeit genommen haben, unser Hotel hier zu bewerten. Es freut uns zu lesen, dass Sie sich bei uns wohl gefühlt haben und daher hoffen wir sehr, Sie bei einem erneuten Wien-Aufenthalt bei uns begrüßen zu dürfen. Wir verbleiben mit freundlichen Grüßen aus Wien. Ihr Levante Team

8/10 Good

Helene

Stayed 5 nights in Feb 2022
Response from Aleksandra Antoniak Guest Relation on 23 Feb 2022
Liebe Helene, vielen Dank, dass Sie sich die Zeit genommen haben, unser Hotel hier zu bewerten. Es freut uns zu lesen, dass Sie sich bei uns wohl gefühlt haben und daher hoffen wir sehr, Sie bei einem erneuten Wien-Aufenthalt bei uns begrüßen zu dürfen. Wir verbleiben mit freundlichen Grüßen aus Wien. Ihr Levante Team

8/10 Good

Eronaelle

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2021
Response from Aleksandra Antoniak on 28 Dec 2021
Liebe Eronaelle, vielen Dank, dass Sie sich Zeit genommen haben uns zu bewerten. Wir freuen uns, dass Sie sich bei uns wohl gefühlt haben. Es war uns eine Ehre Sie bei uns als Gast betreuen zu dürfen. Wir hoffen, dass wir Sie bald wieder bei uns begrüßen dürfen. Ich wünschen Ihnen alles gute im neuen Jahr. Liebe Grüße, Aleksandra Antoniak

10/10 Excellent

Rudolf Alvise

Stayed 3 nights in May 2021
Response from Meriem - Guest Relations on 6 Jun 2021
Vielen herzlichen Dank für Ihre Tolle Bewertung! Bis zum nächsten Aufenthalt. Herzlichst, Meriem

10/10 Excellent

Antonio

Stayed 2 nights in Apr 2021
Response from Meriem - Guest Relations on 6 Jun 2021
Muchissimas Gracias!

8/10 Good

Larisa

Stayed 5 nights in Mar 2021
Response from Merie on 20 Apr 2021
Vielen Dank für Ihre Bewertung!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Verygood apartmebt clean good ubication and functional, rey recomendable, good
Stayed 4 nights in Feb 2020
Response from The Levante Team on 11 Mar 2020
Dear Guest, thank you very much for your review. We would be very happy to welcome you again, as our guest. Best regards, Levante-Team

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Casian Ducai on 25 Dec 2019
Dear Mr Tom , thank you for your booking in our hotel. I'm happy that you were well welcomed and you enjoyed your stay at our Hotel. We hope that you will come to us in the future Kind regards, Casian Ducai Front Office Agent

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location near Rathaus with shops, bars and restaurants nearby. Lots of space, comfortable bed, coffee in the hotel lobby. Our dishwasher wasn't working but was dealt with when we reported it. The lift is very small but we preferred the stairs anyway. Would consider staying there again.
Stayed 7 nights in Dec 2019
Response from Casian Ducai on 25 Dec 2019
Dear Guest , thank you for your booking in our hotel. I'm happy that you were well welcomed and you enjoyed your stay at our Hotel. We are constantly improving our amenities and we are happy that your problems were sold fast. We hope that you will come to us in the future Kind regards, Casian Ducai Front Office Agent

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2019
Response from Casian Ducai on 25 Dec 2019
Dear Guest , thank you for your booking in our hotel. I'm happy that you were well welcomed and you enjoyed your stay at our Hotel and we hope that you will come to us in the future Kind regards, Casian Ducai Front Office Agent

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, many restaurants near by, fantastic public transportation, very friendly staff. Parking is a problem, no parking on the street, hotel garage is a 10 minute walk away from the hotel.
Stayed 3 nights in Sep 2019
Response from Meriem - Guest Relations on 20 Oct 2020
Thank you very much! Hope to see you again at The Levante Rathaus Apartments

8/10 Good

Mehul

Stayed 3 nights in Sep 2019
Response from Meriem - Guest Relations on 20 Oct 2020
Thank you very much! Hope to see you again at The Levante Rathaus Apartments

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
It's location was great. The apartment was cute but the kitchen sink did not have hot water for 2 days. I have not been able to get them to respond to my request for a receipt from the car service that they called despite email and whats app. They seem reasonably friendly.
Stayed 7 nights in Sep 2019
Response from Meriem - Guest Relations on 20 Oct 2020
Thank you very much! Hope to see you again at The Levante Rathaus Apartments

10/10 Excellent

Suexin, Ohio usa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have 4 family members in family unit for 4 nights. The room has small kitchen. It is very useful and we really enjoyed.
Stayed 4 nights in Sep 2019
Response from Meriem - Guest Relations on 20 Oct 2020
Thank you very much!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room, but could improve better with an extension cord for the TV and kettle plugs. The rest is good.
Stayed 5 nights in Sep 2019
Response from Meriem - Guest Relations on 20 Oct 2020
Thank you

8/10 Good

Tatiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019
Response from Aleksandra Antoniak on 31 Aug 2019
Dear Tatiana, we would like to thank you for taking the time to share your valued feedback with us. We are pleased to be informed, you have enjoyed the time spent with us and we hope to greet you again in the near future. On behalf of your The Levante Team, We wish you a wonderful day.

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Aleksandra Antoniak on 18 Aug 2019
Dear Wanda,first of all we want to thank you that you took the time to share your opinion about our Hotel and second for that very good review! It would be a pleasure to welcome you back in our Hotel and remain with kind regards from Vienna. Kind regards, Aleksandra Antoniak Guest Relation

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location. Very kind and helpful staff. Apartment was quite warm (it was very hot outside), the furniture average, floor needed a vacuum. Overall fair for the price!
Stayed 2 nights in Jul 2019
Response from Aleksandra Antoniak on 14 Aug 2019
Dear Guest, thank you very much for sharing with us your impressions about the hotel. We appreciate your feedback. The cleanliness of our rooms is of greatest importance for us. Therefore, it bothers us deeply that our housekeeping staff did not show the attention we require. We will train our staff again to emphasize this point. Some rooms are gradually refurbished and upgraded, we are continuing with it step by step. We don´t have air con in every room. This is also described on our site. Thank you for letting us know. I regret for the inconvenience. I would be delighted welcoming you back to the Hotel Levante Laudon Aparthotel on your future visits to Vienna, yours sincerely Aleksandra Antoniak Guest Relation

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and clean. We only stayed for two night so didn’t need the kitchen amenities however they would be ideal for a longer stay. There was no air conditioning or a fan so it did quite very warm
Stayed 2 nights in Jun 2019
Response from Aleksandra Antoniak on 19 Jun 2019
Dear guest, I would like to thank you very much for having taken the time to assess us during your recent stay . I was pleased to see that you enjoyed your stay and were comfortable in your apartement. I wished I would know more about the circumstances with the heat so we could brought you the fan. I would be delighted welcoming you back to the Levante Laudon Aparthotel on your future visits to Vienna and remain. yours sincerely, Aleksandra Antoniak Guest Relation

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Opened the entrance door and were like Wow! Pretty cool, great for families. Lovely character building all amenities. Would return. Location is amazing. Staff couldn't do enough to help us and were incredibly helpful.
Stayed 1 night in Apr 2019
Response from Aleksandra Antoniak on 21 Apr 2019
Dear guest, thank your for sharing your review with us. We appreciate your feedback and high ranking score. I´m glad that you had a good time in our hotel. I am delighted to hear that you were comfortable in the room allocated to you. We will also share your praise and feedback with our whole team thank you so much. I would be delighted welcoming you back to the Hotel Levante Laudon Apart Hotel on your future visits to Vienna, yours sincerely Aleksandra Antoniak Guest Relation

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
So comfortable and lovely amenities.
Stayed 2 nights in Mar 2019
Response from Aleksandra Antoniak on 27 Mar 2019
Dear Kathleen, thank you for your review!!! I´m so happy that you had a wonderful stay with us and that you were comfortable in your room. I would be very happy to welcome you again in our Hotel and remain with best regards from Vienna. Kind regards, Aleksandra Antoniak Guest Relation

6/10 Okay

ranjit

Liked: Staff & service
Disliked: Cleanliness
apartment
the apartment was fairly basic and spacious. the floors were dusty and walls are very thin so can hear everything in the corridor and next door apartments.
Stayed 2 nights in Mar 2019
Response from Aleksandra Antoniak on 15 Mar 2019
Dear Guest! Thank you for your feedback. I am sorry we did not meet your expectations and I will follow up with our Executive Housekeeper on the various points you raised. I regret that you did not feel comfortable in your room. I wished you would alerted during your stay so we could change your apartment. I thank you so much for your advices and honesty. But we do hope that your way leads you back to Vienna and that you will give us a second chance during your next visit. Kind regards, Aleksandra Antoniak

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and comfortable, quiet and central. Only small complaint, being British we would have liked tea and coffee available in the room.
Stayed 3 nights in Dec 2018
Response from Aleksandra Antoniak on 31 Dec 2018
Dear Guest, Thank your for sharing your review with us. We appreciate your feedback I´m glad that you had a good time in our hotel. Thank you for your advice about the kettel we will share it with our team. I wished we could give you the kettle in the room, I´m sure that our front desk could provide it. We hope we can welcome you back again in the future. I wish you a happy new year! Kind regards, Aleksandra Antoniak Guest Relation

6/10 Okay

Clifford

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Aleksandra Antoniak on 31 Dec 2018
Dear Clifford, Thank your for sharing your review with us. We wish you a wonderful year 2019! Aleksandra Antoniak Guest Relation

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great location ... but ...
It must have been really nice a long time ago. Now it is quite tired, and actually a bit shambolic: the only TV channels that work are the two Austrians, there is nowhere near enough kitchen equipment (e.g. no kitchen towel, and only two big pots that don't fit on the stove simultaneously). Our first night was compromised by an incredibly loud group of children, and management did not interfere ... I probably wouldn't come back, even if the location is great.
Stayed 7 nights in Nov 2018
Response from Aleksandra Antoniak on 31 Dec 2018
Dear Guest, We always try to exceed our guests expectations and unfortunately we did not succeed in your case. The fact that not much has been to your satisfaction bothers us deeply. We really take your comments seriously. We also appreciate your recommendation for the furniture and kitchen accessories. This is something that we will discuss in our next meeting.I can assure you also that in the new year we will make refreshments. Your advice for the TV channels I passed to our mainteance department. Thank you for your honesty. I regret for the inconvenience. Happy New Year 2019 Kind regards, Aleksandra Antoniak Guest Relation

4/10 Poor

Yolanda, Vienna

Disliked: Property conditions & facilities, room comfort
We had trouble opening the coach bed, very old. In the reception of the hotel. They said the breakfast was included, then we didn’t receive the breakfast the first day, the second and third we received the food in the room. When we were doing the checkout. They charged for the breakfast of the 3days even when we didn’t get the breakfast. I was very upset and the staff didn’t care for the customers. Poor service. I do not recommend the place.
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2018

6/10 Okay

Atul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t believe the photos.
The photos on the website are a total lie. The apartments are very poorly maintained and very basic. They are not cleaned properly at all. There are a few basic utensils and a kettle, a fridge but no freezer. I think people use the apartments as they photos are really good. The overall experience is poor.
Stayed 4 nights in May 2018

6/10 Okay

Keshav

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdated
This place was very outdated. Leaking bathroom faucet, ants in apartment, and possibly full time residents in the building.

6/10 Okay

ALI

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveller

Disliked: Room comfort
A reasonable location to stay in Vienna that is near the center. I wouldnt call it a hotel, as it doesnt have any amenities. If you are looking for an alternative to an Airbnb rental, this would provide the same level of comfort.
Stayed 5 nights in Dec 2017

6/10 Okay

Rick

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Clean hotel but not great facilities
Clean hotel, but lacking facilities. No restaurant within hotel or bar or place to get breakfast. Room was falling apart and despite saying it was a kitchenette apartment, didn't have a fridge, had a kettle with no tea or coffee and a microwave that couldn't be plugged in. Most of the lights didn't Work, the shower leaked and if you were 6ft tall as I am you couldn't stand up in it. Sofa was falling apart and lots of ants, curtains were falling down and missing. Hotel was very cheap tho.
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2017

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Room comfort
Good, but not spacious for a group.
Rooms are sold as suitable for four adults. In reality, that's two couples as the format is a double bed in the bedroom and a pull out sofa that is also a double.

2/10 Terrible

E.K, Egypt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor hotel
No facility very poor Dull Very small elevator Rooms are not comfortable No one to ask about anything