Lobby

Reviews of Hotel Josefshof am Rathaus

4 out of 5
Hotel Josefshof am Rathaus
Josefsgasse 4-8, Vienna, Vienna

Reviews

9.0

Wonderful

Rating 10 - Excellent. 577 out of 1000 reviews" "
Rating 8 - Good. 334 out of 1000 reviews" "
Rating 6 - Okay. 66 out of 1000 reviews" "
Rating 4 - Poor. 16 out of 1000 reviews" "
Rating 2 - Terrible. 7 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was incredibly kind and helpful. We made it through intense jet lag with comfort and quiet and healthy waters!
Stayed 1 night in Feb 2024
Response from Larissa - FD Agent Hotel Josefshof am Rathaus on 3 Mar 2024
Dear John,Thank you for your kind words regarding our staff's hospitality and helpfulness during your stay. We're delighted to hear that we were able to assist you in navigating through jet lag comfortably and quietly. Providing a serene environment and ensuring our guests' well-being is always our priority.We're glad you appreciated the provision of healthy waters to support your journey. Your satisfaction means the world to us, and we hope to have the pleasure of welcoming you back for another restful stay in the future.Warm regards,

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient location - close to major sights, transportation and dinning
Stayed 3 nights in Feb 2024
Response from Florian on 26 Feb 2024
Dear PatrickThank you very much for your nice feedback. I'm pleased that you've enjoyed your stay at Josefshof and mentioned especially the central location of our hotel. I hope we can welcome you again soon.Greetings from Vienna!FlorianFO ManagerHotel Josefshof am Rathaus

8/10 Good

Philippa

Liked: Cleanliness, staff & service, amenities
The hotel was a lovely building with really excellent, very friendly staff. Room (standard room) and bathroom were very nice. Breakfast was really excellent. The only downside for us was our room was unbearably hot. It is February. With no heating on and the window opened with the small opening it allowed, we found it very hard to sleep due to it being so warm in the room. Other than that, good location for walking to all the central attractions, lovely staff and lovely facilities. Would recommend this hotel.
Stayed 7 nights in Feb 2024
Response from Mony - Front- Desk on 18 Feb 2024
Dear Philippa,Thank you for your feedback! We're delighted to hear you enjoyed our lovely building, excellent staff, and nice room and bathroom. We're sorry to hear about the discomfort caused by the room being too warm despite it being February. We appreciate your patience and understanding. It's great to know you found our breakfast excellent and our location convenient for exploring central attractions. We're grateful for your recommendation and hope to welcome you back soon!Kind regards,Hotel Josefshof am Rathaus

10/10 Excellent

mel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old world hotel with lots of charm. Great breakfast
Stayed 2 nights in Feb 2024
Response from Stefanie - Front Office Agent on 14 Feb 2024
Dear Mel,thank you for your message. We are happy to hear that you enjoyed our hotel and the breakfast we provided.We hope we can welcome you back soon.Best regards,StefanieFront Office AgentHotel Josefshof am Rathaus

10/10 Excellent

Adam

Travelled with family
Liked: Amenities
Loved it. Stayed there several times. Excellent location, beautiful, wonderful.staff
Stayed 3 nights in Jan 2024
Response from Florian on 26 Jan 2024
Dear AdamThank you very much for your nice feedback. I'm pleased that you'v enjoyed your stay at Josefshof and mentioned our central location, as well as the kindenss of our staff. I hope we can welcome you again soon.Greetings from ViennaFlorianFO ManagerHotel Josefshof am Rathaus

10/10 Excellent

steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value well located and well run hotel. Would recommend and stay again.
Stayed 4 nights in Dec 2023
Response from Larissa - FD Agent Hotel Josefshof am Rathaus on 10 Jan 2024
Dear StevenThank you for your glowing review! We're delighted to hear you found our hotel to be excellent value, well-located, and well-run. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay.Kind regards,Larissa - FD Agent Hotel Josefshof am Rathaus

10/10 Excellent

DENISE

Stayed 2 nights in Dec 2023
Response from Larissa - FD Agent Hotel Josefshof am Rathaus on 21 Jan 2024
Liebe Denise,Vielen Dank für Ihre positive Bewertung! Wir freuen uns, dass Sie eine schöne Zeit bei uns verbracht haben.Mit freundlichen Grüßen aus Wien.Larissa - FD Agent

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Great location in the city centre. Delicious breakfast when available (buffet not re-stocked as often as needed).
Stayed 4 nights in Dec 2023
Response from Josef on 28 Dec 2023
Great location in the city center. The breakfast, while delicious, could be improved by more frequent restocking of the buffet.

8/10 Good

MATTHEW, Seattle

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
A chilly reception - no Expedia VIP perks again - and a cramped room began our cheery Christmas stay. Led by the force majeure called Anna, the staff hustled for the guests. Outstanding breakfast service. But what to say about the indomnible Anna? Somewhere, an army is missing a beloved field general.
Response from Larissa (Front Office) on 6 Jan 2024
Dear Matthew,Thank you for sharing your thoughts on your recent stay. We appreciate your feedback and apologize for any shortcomings. I'm pleased to hear that Anna made a positive impact on your experience. Your comments about Expedia VIP perks are duly noted, and we'll address them promptly. We're delighted you enjoyed the outstanding breakfast service and hope to welcome you back for an even better stay.Warm regards,Larissa FO Agent Hotel Josefshof am Rathaus

8/10 Good

Bernadette

Stayed 3 nights in Dec 2023
Response from Sabrina - Front Desk Agent on 31 Dec 2023
Dear Bernadette, thank you for leaving us a review. We happily welcome you back any time. Best regardsSabrina

6/10 Okay

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Paid for breakfast but not proved for eay departure om Xmas day. Offered free drinks if we opted out of room cleaning.. but failed to recieve them. Waited 10minutes for bar service. Bed was hard and uncomfortable. Everyrhi g else was very nice.
Stayed 5 nights in Dec 2023
Response from Josef on 28 Dec 2023
Sorry to hear about the challenges you faced during your stay. It's disappointing that the breakfast for early departure on Christmas day wasn't provided, and the offer for free drinks in exchange for opting out of room cleaning wasn't honored. Additionally, the wait for bar service and the discomfort of the bed are regrettable experiences. I recommend sharing these concerns with the hotel management for potential resolution or improvement. Despite these issues, I'm glad to hear that other aspects of your stay were very nice.

10/10 Excellent

Sarah

Stayed 3 nights in Nov 2023
Response from Sabrina - Front Desk Agent on 31 Dec 2023
Dear Sarah, thak you for leaving us a review. We happily welcome you back any time. Best regardsSabrina

10/10 Excellent

Olivia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For first timers visiting Vienna we could not fault this Hotel from the moment we arrived up until we left. All staff were exceptional greeting us with smiles recommending places to eat and mapping out places to see. The rooms were comfortable and clean providing coffee machine, lovely shampoo leaving my hair smelling and feeling great, most importantly our bed was so comfortable after returning from a whole day of exploring.Had a short but sweet stay. We will be returning and most definitely recommending this Hotel to all our family and friends that wish to visit and experience Vienna.
Stayed 2 nights in Dec 2023
Response from Vivien Plavec on 24 Dec 2023
Dear Olivia,Thank you so much for taking the time to share your wonderful experience at our hotel. We are thrilled to hear that your first-time visit to Vienna was enhanced by your stay with us.It warms our hearts to know that you found our staff exceptional, and we appreciate your kind words about the recommendations and assistance provided. We're delighted that you enjoyed the comfort and cleanliness of our rooms, along with the amenities like the coffee machine and luxurious shampoo.Ensuring our guests have a restful night's sleep is a priority, and we're thrilled that your bed provided the comfort you needed after a day of exploring Vienna.We look forward to welcoming you back for another enjoyable stay, and thank you for recommending our hotel to your family and friends. It would be our pleasure to host you again.Warm regards,Vivien PlavecFront Office ManagerHotel Josefshof am Rathaus

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sincerely - John FD Agent on 22 Dec 2023
Dear Guest,Thank you for the feedback you left for our hotel and hope you had an unforgettable stay with us.

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel were very friendly and helpful I enjoyed my stay there and would recommend this hotel to anyone visiting Vienna
Stayed 7 nights in Dec 2023
Response from Tomas - FO Agent on 21 Dec 2023
Dear Phillip,thank you very much for sharing you review. Im very glad to read you enjoyed your stay and we are looking forward to welcome you back.Kind regards

10/10 Excellent

Lara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Florian on 21 Dec 2023
Dear LaraThank you very much for your feedback. I'm pleased that you've enjoyed your stay at Josefshof and I hope we can welcome you again soon!Greetings from ViennaFlorianAsst. FO ManagerHotel Josefshof am Rathaus

10/10 Excellent

THEODOROS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Florian on 21 Dec 2023
Dear TheodorosThank you very much for your feedback. I'm pleased that you've enjoyed your stay at Josefshof and I hope we can welcome you again soon!Greetings from ViennaFlorianAsst. FO ManagerHotel Josefshof am Rathaus

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Florian on 21 Dec 2023
Dear GuestThank you very much for your feedback. I'm pleased that you've enjoyed your stay at Josefshof and I hope we can welcome you again soon!Greetings from ViennaFlorianAsst. FO ManagerHotel Josefshof am Rathaus

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay. Thank you!!!!
The service, quality of hotel and proximity was fantastic!!! I highly recommend it, the people are just so helpful.
Stayed 3 nights in Dec 2023
Response from Josef on 20 Dec 2023
Dear Mandy, thank you very much! I appreciate your feedback.We hope to have you back soon!And all the best,from Josef Front Desk Agent

8/10 Good

Donnabelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive breakfast €25/person but very nice hotel
Stayed 3 nights in Dec 2023
Response from Florian on 16 Dec 2023
Dear DonnabelleThank you very much for taking the time to leave a feedback. I'm pleased that you've enjoyed staying with us and mentioned our nice interieurs and rooms. The price for our breakfast might seem a little elevated at first glimpse but you have to consider that we offer a big variety of both international and regional products and our breakfast times are daily from 07:00 cet. to 12:00 cet., thus one could also have brunch. I anyway hope we can welcome you again, next time you come to Vienna!SincerelyFlorianAsst. FO ManagerHotel Josefshof am Rathaus

10/10 Excellent

John

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at this hotel 4 years ago. So conveniently situated for the Christmas markets. An excellent hotel, nice rooms, very helpful and welcoming staff. The breakfast was fantastic.
Stayed 3 nights in Dec 2023
Response from Tomas - Fo Agent on 15 Dec 2023
Dear John,thank you for choosing Josefshof am Rathaus for your stay in Wine and for taking your time to share your review. We are very glad to read you enjoyed our stay and hope to welcome you soon back.Kind regards

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chose this property for its location mainly as we wanted to visit the Xmas markets .good location very near the largest market and easy walking distance for most of the other markets we wanted to visit .quietest hotel ever stayed in ,no noise from other guests detected.very comfortable rooms .highly recommended
Stayed 3 nights in Dec 2023
Response from Tomas - FO Agent on 15 Dec 2023
Dear Alison,thank you very much for taking your time to share your review. We are very pleased to know you enjoyed your stay. We are looking forward to welcome you back by your next visit to Wien.Kind regards

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Very Quiet
This hotel is perfect for exploring the historic part of the city, and close to a trolley stop. Our room was roomy and very quiet. Very nice lobby and bar for hanging around. My only complaint would be that 25 euros for a buffet breakfast is a bit much. Otherwise, I think the hotel is a good value considering the prime location.
Stayed 5 nights in Dec 2023
Response from Florian on 16 Dec 2023
Dear WilliamThank you very much for your nice feedback. I'm pleased that you've enjoyed your stay at Josefshof and mentioned our central location, our cozy bar and stylish interieurs, as well as the comfortable room. I hope we can welcome you again soon!SincerelyFlorianAsst. FO ManagerHotel Josefshof am Rathaus

10/10 Excellent

luisa

Stayed 3 nights in Dec 2023
Response from Florian on 16 Dec 2023
Dear LuisaThank you very much for your feedback. I'm pleased that you've enjoyed your stay at Josefshof and hope we can welcome you again soon!Greetings from ViennaFlorianAsst. FO ManagerHotel Josefshof am Rathaus

10/10 Excellent

Craig Kenneth William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel to explore the Christmas markets from, about 5 mins walk from the main Rathaus market and 2 mins walk from a tram stop. Hotel was in a quiet side street so no traffic noise. Breakfast was good and available until noon. The bar area was quite small but we managed to sit when we wanted to. Would have preferred to have a restaurant in the evening but non was available on the hotel.
Stayed 4 nights in Dec 2023
Response from Florian on 16 Dec 2023
Dear Craig Kenneth WilliamThank you very much for your feedback. I'm pleased that you've enjoyed your stay at Josefshof and mentioned the central location of our house, very close to most of the city's Christmas markets and main sightseeing spots. Thank you too for mentioning the quality of our tasty breakfast. Although we don't have a restaurant, our hotel bar offers snacks like pizza or baguette and there's plenty of considerable restaurants just within walking distance. I hope we can welcome you again soon!Greetings from ViennaFlorianAsst. FO ManagerHotel Josefshof am Rathaus

10/10 Excellent

Antony

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel near the centre
Stayed 3 nights in Dec 2023
Response from Florian on 16 Dec 2023
Dear AntonyThank you very much for your feedback. I'm pleased that you've enjoyed your stay at Josefshof and hope we can welcome you again soon!Greetings from ViennaFlorianAsst. FO ManagerHotel Josefshof am Rathaus

10/10 Excellent

Julio

Stayed 3 nights in Dec 2023
Response from Best regards, Sabrina - FD Agent on 1 Feb 2024
Dear Julio,thank you for taking the time to leave us a review.We happily welcome you again at your next vienna visit.

6/10 Okay

Mark

Travelled with group
Disliked: Property conditions & facilities
Disappointing Hotel
The hotel is very misleading the picure on the booking you expected something grand when you arrive the front door was in a small road you go inside its small tiny bar on your right and small reception. I paid for 4 star hotel and i got 3 star and thats been very generous. Breakfast very basic
Stayed 3 nights in Dec 2023
Response from Florian on 16 Dec 2023
Dear MarkThank you very much for taking the time to leave a feedback. I'm sorry that our hotel didn't meet your expectations. We're located in a historical building in the centre of Vienna. The street where we're located is indeed a small road which, on the other hand, has the advantage that there's no heavy traffic and thus even our street facing rooms are very quiet. Our hotel bar is cozy but offers a big variety of both drinks and snacks and the seating area of our bar not only includes the tables directly at the bar but also the spacious breakfast room, a stylish separate room with a tiled stove and during summer months a big and quiet garden. I anyway hope we can welcome you again, next time you come to Vienna - to get a second chance to totally convince you of the quality of our house.SincerelyFlorianAsst. FO ManagerHotel Josefshof am Rathaus

2/10 Terrible

Laura, Melton Mowbray

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel overbooked its rooms and disappointingly moved us to an Ibis hotel 15 minutes away from the city centre and Christmas markets. Staff in the desk were argumentative and trying to convince us we were not being downgraded. A very upsetting experience
Stayed 1 night in Dec 2023
Response from Josef - FO Agent on 5 Jan 2024
I'm sorry to hear about your disappointing experience with the hotel. Being moved to a different location than expected can indeed be frustrating, especially during a stay that involves planned visits to the city center and Christmas markets.If you haven't already, I recommend reaching out to the hotel management or customer service to express your concerns and dissatisfaction. They may be able to provide further assistance, an explanation for the situation, or potentially compensation for any inconvenience caused.It's essential for hotels to handle such situations with transparency and empathy. I hope the issue gets resolved to your satisfaction, and I appreciate your understanding in this matter. If there's anything specific you'd like assistance with or if you have more details to share, please feel free to let me know.

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Hotel was within walking distance to all major attractions.
Stayed 5 nights in Dec 2023
Response from Florian on 16 Dec 2023
Dear JaneThank you very much for your feedback. I'm pleased that you've enjoyed your stay at Josefshof and mentioned the kindness of our staff and the central location of our hotel. I hope we can welcome you again soon!Greetings from ViennaFlorianAsst. FO ManagerHotel Josefshof am Rathaus

8/10 Good

Ronen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel great location great staff and service very small rooms
Stayed 1 night in Dec 2023
Response from Florian on 16 Dec 2023
Dear RonenThank you very much for your feedback. I'm pleased that you've enjoyed your stay at Josefshof and mentioned especially our central location, as well as the kindness of our staff. I hope we can welcome you again soon!Greetings from ViennaFlorianAsst. FO ManagerHotel Josefshof am Rathaus

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend!
Good location to main sites. Very helpful front desk staff. Rooms were comfortable. Would stay again.
Stayed 2 nights in Dec 2023
Response from Florian on 16 Dec 2023
Dear KaylaThank you very much for your feedback. I'm pleased that you've enjoyed your stay at Josefshof and mentioned our central location, the comfortable room and especially the kindness of our staff. I hope we can welcome you again soon!Greetings from ViennaFlorianAsst. FO ManagerHotel Josefshof am Rathaus

10/10 Excellent

Travis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located. Staff was very nice and accommodating. Hotel is clean and modern. Had a great experience. FYI- Their hot chocolate was the best we had on our trip.
Stayed 3 nights in Dec 2023
Response from Florian on 16 Dec 2023
Dear TravisThank you very much for your nice review. I'm pleased that you've enjoyed our centrally located hotel and mentioned our nice interieurs and the kindness of our staff. It's great to hear that our hot chocolate was the best you've had on your trip. I hope we can welcome you again soon!Greetings from ViennaFlorianAsst. FO ManagerHotel Josefshof am Rathaus

10/10 Excellent

Fleur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Excellent Service
Amazing location and proximity to local sites. Great restaurant selection in walking distance. Staff were very helpful and made dinner reservations for us. The hotel has a terrific policy for eco-friendliness, if you don’t get your room cleaned each day, you are awarded a free drink in the lounge , either alcoholic or non-alcoholic.
Stayed 3 nights in Nov 2023
Response from Florian on 16 Dec 2023
Dear FleurThank you so much for your nice feedback. I'm pleased that we could help to make your stay in Vienna unforgettable! Thank you especially for mentioning the kindness of our staff. I hope we can welcome you again soon!Greetings from ViennaFlorianAsst. FO ManagerHotel Josefshof am Rathaus

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming and warm hotel very close to many of the museums and monuments. Great neighborhood to explore. Would definitely recommend staying here.
Stayed 7 nights in Nov 2023
Response from Florian on 16 Dec 2023
Dear MatthewThank you very much for your feedback. I'm pleased that you've enjoyed your stay at Josefshof and hope we can welcome you again soon!Greetings from ViennaFlorianAsst. FO ManagerHotel Josefshof am Rathaus

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent, especially Anna and Larissa.
Stayed 3 nights in Nov 2023
Response from Florian on 16 Dec 2023
Dear BruceThank you very much for your feedback. I'm pleased that you've enjoyed your stay at Josefshof and mentioned especially the kindness of our staff. I hope we can welcome you again soon!Greetings from ViennaFlorianAsst. FO ManagerHotel Josefshof am Rathaus

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from the staff was great, they are all really friendly and kindly gave us some restaurant recommendations. They were quick to say hello every time we walked past Reception. Room was good value for money, it suited us as we didn't spend much time in the room as we ventured out. The black out blinds were welcomed and we used them every night to get a good sleep. Great location, central to most things and alternatively tram and train were close enough to walk to, to catch. We would stay here again and recommend to friends/family.
Stayed 3 nights in Nov 2023
Response from Florian on 16 Dec 2023
Dear EmmaThank you very much for your lovely feedback. It's great to hear that you've enjoyed your stay at Josefshof and our kind team could make your trip to Vienna unique! I hope we can welcome you again soon.Greetings from the entire Josefshof team!FlorianAsst. FO ManagerHotel Josefshof am Rathaus

8/10 Good

Sheena Nicola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent as it is only a short walk to the Rathaus and the town centre. Nearby there was a secent Irish bar and also a number of good eateries that were considerably cheaper than the restaurants in the city centre. Area was also quite residential and so quiet at night, and well lit.
Stayed 3 nights in Nov 2023
Response from Florian on 16 Dec 2023
Dear Sheena NicolaThank you very much for your nice feedback. I'm pleased that you've enjoyed your stay at Josefshof and mentioned our central location, close to most of the city's main sightseeing spots and plenty of nice restaurants and bars. I hope we can welcome you again, next time you're in Vienna.SincerelyFlorianAsst. FO ManagerHotel Josefshof am Rathaus

6/10 Okay

Peter

Travelled with partner
Liked: Staff & service
Property is central which is always a bonus. Room was basic and due refurbishment. Breakfast was nice but at 25 Euros was excessive and a third of that price in Eiles 100 Mtrs away.
Stayed 3 nights in Nov 2023
Response from Florian on 16 Dec 2023
Dear PeterThank you very much for taking the time to share your experience at our hotel. I'm pleased that you've enjoyed our central location, close to most of Vienna's main sightseeing spots and Christmas markets. It's true that the price for our breakfast might seem a little high but due to the fact that we offer a big variety of both international and regional products and our breakfast is served daily until 12:00 cet., it's worth the rate. I hope we can welcome you again soon!Greetings from ViennaFlorianAsst. FO ManagerHotel Josefshof am Rathaus

10/10 Excellent

Gina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel located a good distance from central markets and City hall. Breakfast included offering a good assortment of food. Special note to Tomas -the afternoon concierge. He was super helpful and attentive to our needs. Would definitely return.
Stayed 3 nights in Nov 2023
Response from Florian on 16 Dec 2023
Dear GinaThank you very much for your feedback. I'm pleased that you've enjoyed your stay at Josefshof and mentioned our central location, as well as the quality of our tasty breakfast and the kindness of rour staff. I hope we can welcome you again soon!Greetings from ViennaFlorianAsst. FO ManagerHotel Josefshof am Rathaus

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel and I would not hesitate to book in to stay again!
Stayed 2 nights in Nov 2023
Response from Florian on 16 Dec 2023
Dear RebeccaThank you very much for your feedback. I'm pleased that you've enjoyed your stay at Josefshof and hope we can welcome you again soon!Greetings from ViennaFlorianAsst. FO ManagerHotel Josefshof am Rathaus

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Florian on 16 Dec 2023
Dear GuestThank you very much for your feedback. I'm pleased that you've enjoyed your stay at Josefshof and hope we can welcome you again soon!Greetings from ViennaFlorianAsst. FO ManagerHotel Josefshof am Rathaus

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Charming hotel with a great breakfast.
Stayed 1 night in Nov 2023
Response from Valdenice - Front Desk on 5 Nov 2023
Dear Stephen,Thanks so much for your comment, we are happy to hear that you enjoyed our breakfast and that you had a good time with us. we hope to see you again at our hotel!Kind regards,Valdenice Front DeskJosefshof am Rathaus

10/10 Excellent

Deborah Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While all staff were competent and professional, we feel like they were friends. They were completely helpful, and we appreciate them. (And miss them a little!)
Stayed 17 nights in Oct 2023
Response from Florian on 23 Oct 2023
Dear Deborah LeeThank you very much for your nice feedback. I'm pleased that you've enjoyed your stay at Josefshof and mentioned especially the kindness of our staff. Our goal is to make our guests feel at home, rather than being in a hotel and it's nice to hear that we've succeeded in giving you such a familiar feeling. I hope we can welcome you again soon!Greetings from ViennaFlorianAsst. FO ManagerHotel Josefshof am Rathaus

10/10 Excellent

Mayuraa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from John - FD Agent on 4 Nov 2023
Dear GuestThank you for your kind Review.We would love to meet you again in our Hotel.SincerelyJohn - FD AgentHotel Josefshof am Rathaus

8/10 Good

Yuriy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good generally
Stayed 6 nights in Oct 2023
Response from Sabrina - Front Desk on 27 Oct 2023
Dear Yuriy,thank you for your feedback. I am happy to hear that you enjoyed your stay. We hope to greet you some time again. Best regards SabrinaFront Desk - Josefshof am Rathaus

8/10 Good

Yuriy

Stayed 3 nights in Oct 2023
Response from Sabrina - FD Agent on 3 Nov 2023
Dear Mr/Ms Yuriy,Thank you for this review and we appreciate the time you took yourself to let it for us.We would look forward to meet you soon again.SincerelySabrina - FD AgentHotel Josefshof am Rathaus

10/10 Excellent

joe

Liked: Staff & service, amenities, property conditions & facilities
No views outside but inside it’s very clean and bedding was like new just so fresh and pristine. Small room but enough für a bed but nice and clean. Good breakfast.
Stayed 1 night in Oct 2023
Response from Anna (Front Office) on 13 Oct 2023
Dear Joe,thank you for taking time and writing us a review. We are glad that you found our Bed nice and Breakfast - Tasty. Hopefully, we can host you again.Warm regards,

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff were very friendly and helpful.
Stayed 3 nights in Sep 2023
Response from Anna (Front Office) on 13 Oct 2023
Dear Lori,thank you very much! We hope that we can greet you again.Warm regards,

10/10 Excellent

Roland

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
staff were great, good location, loved Vienna
Stayed 7 nights in Oct 2023
Response from Liliana on 9 Oct 2023
Dear Gest, thanks for your lovly evaluation, i hob to see you as soon again to ouer Hotel Josefshof am Rathaus.