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Reviews of ibis Wien Mariahilf

3 out of 5
ibis Wien Mariahilf
Mariahilfer Guertel 22-24, Vienna, Vienna

Reviews

8.2

Very good

Rating 10 - Excellent. 287 out of 925 reviews" "
Rating 8 - Good. 450 out of 925 reviews" "
Rating 6 - Okay. 139 out of 925 reviews" "
Rating 4 - Poor. 29 out of 925 reviews" "
Rating 2 - Terrible. 20 out of 925 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth, Waialua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel were great. It was very hot in the room, during the winter, due to absolutely no air flow without the window open. However, being on the front side of the hotel, you’re on the main road, so it was incredibly loud with traffic and construction going on ALL night. Bring ear plugs. Other than being noisey, it is a great place to stay!
Stayed 3 nights in Mar 2024
Response from ibis Wien Mariahilf on 10 Apr 2024
Dear ibis guest,thank you for taking the time to rate our hotel.We are sorry that you felt disturbed by the noise from the street. The windows will be exchanged before the end of this year. Your acknowledgement of our staff and the hotel is greatly appreciated. Thank you for your visit and the overall good rating.Looking forward to welcoming you back we send you best regards,Your ibis Mariahilf team

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel well located for Vienna and all it’s sights breakfast was great 👍
Response from ibis Wien Mariahilf on 27 Jan 2024
Dear ibis guest,thank you for taking the time to rate our hotel.What a pleasure that you enjoyed your stay and made good memories. Your acknowledgement of the convenient location and the ample breakfast is highly appreciated. Thank you for your visit and the excellent rating. Looking forward to welcoming you back we send you best regards,Your ibis Mariahilf team

6/10 Okay

Jose T

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not enough lighting in the room and the carpet was very dirty
Stayed 2 nights in Dec 2023
Response from ibis Wien Mariahilf on 11 Jan 2024
Dear ibis guest,thank you for taking the time to rate our hotel.We are sorry that we could not fulfil all your expectations. With the upcoming renovation the carpet will be removed and the lighting improved. Thank you for your feedback.Hoping to get a second chance we send you best regards,Your ibis Mariahilf team

8/10 Good

Andreas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from ibis Wien Mariahilf on 11 Jan 2024
Sehr geehrter ibis Gast,vielen Dank für Ihre Zeit unser Hotel zu bewerten.Wir freuen uns über die gute Gesamtwertung und danken Ihnen für Ihren Besuch. In der Hoffnung auf ein Wiedersehen wünschen wir Ihnen alles Gute,Ihr ibis Mariahilf Team

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chose this hotel based on price and other good reviews. It’s a nice hotel, a bit basic but comfortable and good for what you pay. I had a 9th floor connecting apartment with a bedroom and lounge area (that I presume converts to another bed) with great views over the city. Loads of room for a solo traveller. Despite it snowing the room was lovely and warm and the bed was comfy. Coffee pods were provided (no tea for the Brits!!) and a couple of bottles of water. Smart TV was all German but could stream Netflix from my phone. I ate in the restaurant once, which was delicious and decent portion sizes. I also spent one evening in the small bar which was nice and well priced. I was visiting for the Christmas Markets. Had a 72hr travel pass and there was a tram stop right outside the hotel, the HOHO bus stopped at the door and the U3 line and Westbahnhof station were a 5 minute walk away. Or it was a 40 minute walk to the city centre down the Mariahilferstrasse shopping street. Very convenient. It was a great base for what I wanted to do at a price I was comfortable paying. I would stay here again.
Stayed 3 nights in Dec 2023
Response from ibis Wien Mariahilf on 11 Jan 2024
Dear ibis guest,thank you for taking the time to share your experience with us.We greatly appreciate your lovely review and we are pleased that you enjoyed staying with us. Thank you for your recommendation and the excellent rating. Looking forward to welcoming you back we send you kind regards from Vienna,Your ibis Mariahilf team

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for main shopping street, took train from the station 4 euros each and used the underground the rest of the way to the hotel, was easy. wanted 65 euros for airport based taxi ride. Taking advantage of tourists. Hotel is fine. Breakfast has a good selection of cold buffet it’s the hot food that’s not great but it’s handy so used it for our stay. Used the hotel for dinner twice about 15 euros each and was good, tried the goulash which lovely, bar is decent too and not expensive, on the whole I did not find Vienna anymore expensive then any other big city I’ve been too including the UK Worth a visit
Stayed 3 nights in Nov 2023
Response from ibis Wien Mariahilf on 3 Dec 2023
Dear ibis guest,thank you for taking the time to rate our hotel.We are pleased that you enjoyed staying with us, including the convenient location, the cold selection at breakfast, having dinner and taking a drink in the bar. We highly appreciate your review and the recommendation. Thank you for having chosen our hotel.Looking forward to welcoming you back we send you best regards from Vienna,Your ibis Mariahilf team

10/10 Excellent

Ekaterina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ibis Wien Mariahilf is a nice hotel in a central location. It is close to the underground and in area with lots of shops and restaurants. The staff is nice and helpful. Rooms are also really comfortable with nice views. Breakfasts are not bad either. Highly recommended!
Stayed 3 nights in Oct 2023
Response from ibis Wien Mariahilf on 2 Nov 2023
Dear ibis guest,thank you for taking the time to rate our hotel.We are pleased that you enjoyed the convenient location, our attentive staff, the comfortable room with a good view and having breakfast. Thank you for your recommendation and the excellent rating both of which we highly appreciate.Looking forward to welcoming you back we send you kind regards from Vienna,Your ibis Mariahilf team

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in room 1006 x5 nights. The location was perfect, very walkable with good public transportation. I felt very safe walking around even after nightfall. I didn't choose the breakfast option so I can't account for that. The room was very spacious, shower floor was a bit slippery so I made use of the safety handle. The only downside: the sink would back up when I brushed my teeth and nobody wants to see that. All in all, the view from my room made the sink problem ok. I would definitely recommend!
Stayed 5 nights in Oct 2023
Response from ibis Wien Mariahilf on 22 Oct 2023
Dear ibis guest,thank you for taking the time to rate our hotel.We are pleased that the location and the view from the room enriched your stay. Your comment regarding the sink will be passed on to the department involved. We apologize for the delay in fixing it. Thank you for your recommendation and the overall excellent rating both of which we highly appreciate.Looking forward to welcoming you back we send you best regards from Vienna,Your ibis Mariahilf team

8/10 Good

MAHIR

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from ibis Wien Mariahilf on 9 Oct 2023
Dear ibis guest,thank you for taking the time to rate our hotel. What a delight that you spent a pleasant stay with us. We appreciate the good rating and thank you for having chosen us.Looking forward to welcoming you back we send you kind regards from Vienna,Your ibis Mariahilf team

10/10 Excellent

MR W J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from ibis Wien Mariahilf on 5 Oct 2023
Dear ibis guest,thank you for taking the time to rate our hotel.What a pleasure that you enjoyed staying with us. Your excellent rating is highly appreciated. Thank you for having chosen our hotel.Looking forward to welcoming you back we send you kind regards from Vienna,Your ibis Mariahilf team

10/10 Excellent

Wendy, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming lobby and staff. The breakfast was excellent and worth the price.
Stayed 1 night in Oct 2023
Response from ibis Wien Mariahilf on 5 Oct 2023
Dear ibis guest,thank you for taking the time to rate our hotel.We are pleased that you felt welcome and well taken care of by our staff. Your acknowledgement of the breakfast and the good value for money is highly appreciated. Thank you for your visit and the excellent rating. Looking forward to welcoming you back we send you best regards from Vienna,Your ibis Mariahilf team

4/10 Poor

Flavio

Liked: Cleanliness, staff & service, property conditions & facilities
Mr. Escobar helped me when I arrived. He wasn’t friendly. Also he assigned me a room with an AC that didn’t work. Next morning I asked a cleaning staff lady and she called for repair. A worker came and apparently fixed the AC but still didn’t work. I was too tired and wanted to focus my time getting around the city rather than complaining and wasting time. Will never comeback to this hotel. On the other side, most employees are friendly and helpful. Breakfast food wasn’t the best. I also had dinner at the restaurant and dinner has good
Stayed 3 nights in Sep 2023
Response from ibis Wien Mariahilf on 1 Oct 2023
Dear ibis guest,thank you for taking the time to rate our hotel.We are very sorry that we failed to give you the feeling of being welcome and provide you a pleasant stay. Unfortunately our air cooling system is not working as properly as you might have expected. Please accept our sincere apologies. Your acknowledgement of the dinner at the restaurant and the friendliness and helpfulness of most of our staff is very much valued. Usually Mr. Escobar is one of them and he is really sorry that he did not manage to make a better first impression. Thank you for your feedback and your visit. Hoping to get a second chance we send you best regards from Vienna,Your ibis Mariahilf team

10/10 Excellent

Akos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from ibis Wien Mariahilf on 19 Sept 2023
Dear ibis guest,thank you for taking the effort to rate our hotel.We highly appreciate the excellent rating as it means you spent a fabulous time staying with us. Thank you for having chosen our hotel.Looking forward to welcoming you back we wish you all the best,Your ibis Mariahilf team

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet with spacious room. Got on an airport bus and 2 stops and I was in the area 5 minutes walk to the hotel. 3 stops of U3 to get to city centre. Very convenient. Didn’t have breakfast there so can’t comment
Stayed 3 nights in Sep 2023
Response from ibis Wien Mariahilf on 19 Sept 2023
Dear ibis guest,thank you for taking the time to rate our hotel.We are pleased that the convenient location enriched your stay. Your acknowledgement of the hotel and the room is highly appreciated. Thank you for your visit and the excellent rating. Looking forward to welcoming you back we send you kind regards from Vienna,Your ibis Mariahilf team

8/10 Good

Albert

Liked: Cleanliness, staff & service, amenities
Likes Good views of the city skyline from the higher level rooms Conveniently located close to WESTBahnhof Mariahilferstrasser, Vienna’s most famous shopping street is nearby Easy to get around by train or on foot to explore around vicinity. Dislikes - old style air-conditioning/cooling system is not responsive - The ibis current hotel and room decor are a little dated (looks like 70’s/80’s style). It could be updated to the new ibisSTYles standard to attract more customers, given its location and size of the premises.
Stayed 1 night in Sep 2023
Response from ibis Wien Mariahilf on 18 Sept 2023
Dear ibis guest,thank you for taking the time to rate our hotel.We are pleased that you enjoyed the good views from the room and that the convenient location enriched your stay. We cannot wait to start with renovations to renew the ground floor and the rooms including the air conditioning. Thank you for your visit and your feeback. Looking forward to welcoming you back we send you kind regards from Vienna,Your ibis Mariahilf team

10/10 Excellent

Pedro, Riverview

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Aug 2023
Response from ibis Wien Mariahilf on 9 Sept 2023
Dear ibis guest,thank you for taking the time to rate our hotel.We are pleased that you made good memories and we highly appreciate the excellent rating. Thank you for having chosen us.Looking forward to welcoming you back we send you kind regards from Vienna,Your ibis Mariahilf team

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Nice staff. My room keys stopped working a few times but it was easy enough to get a new one from the staff! Loved my stay
Stayed 3 nights in Jul 2023
Response from ibis Wien Mariahilf on 29 Jul 2023
Dear ibis guest,thank you for taking the effort to rate our hotel.What a pleasure to learn that you loved your stay. We are sorry that your key stopped working a few times and appreciate all the more your acknowledgement of the great location and the nice staff. Thank you for your visit and the excellent rating.We cannot wait to welcome you back! Kind regards from Vienna,Your ibis Mariahilf team

8/10 Good

Marcus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VIENNA
the only issue was no safe in room and air con unit did not cool the room overall room was ok and clean beds comfy and shower worked well close to the tram and station overall good value for money and would use again
Stayed 2 nights in Apr 2023
Response from ibis Wien Mariahilf on 13 May 2023
Dear ibis guest,thank you for taking the time to rate our hotel.What a pleasure to learn that you enjoyed your stay. The acknowledgement of the clean room, the comfy beds, the good value for money and the convenient location is highly appreciated. Due to the cold nights we had not yet switched from heating to air cooling. We provide safe deposit boxes at the reception. Thank you for your recommendation and the overall good rating. Looking forward to welcoming you back we send you kind regards from Vienna,Your ibis Mariahilf team

8/10 Good

Nancy

Stayed 3 nights in Mar 2023
Response from ibis Wien Mariahilf on 23 Mar 2023
Dear ibis guest,thank you for taking the time to rate our hotel.We are pleased to learn that you enjoyed your stay. Thank you for having chosen our hotel. We appreciate the good rating.Looking forward to welcoming you back we wish you all the best!Your ibis Mariahilf team

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from ibis Wien Mariahilf on 23 Mar 2023
Dear ibis guest,thank you for taking the effort to rate our hotel.What a pleasure to learn that you spent a fabulous time staying with us. We highly appreciate the excellent rating and thank you for having chosen our hotel.Looking forward to welcoming you back we send you best regards from Vienna,Your ibis Mariahilf team

10/10 Excellent

Relocation

Stayed 4 nights in Dec 2022
Response from ibis Wien Mariahilf on 22 Dec 2022
Dear ibis guest,thank you for taking the time to rate our hotel.We are delighted to learn that you spent a fabulous time staying with us and that we could fulfil your expectations. Your very good rating is highly valued. Thank you for having chosen our hotel.Looking forward to welcoming you back we send you kind regards from Vienna,Your ibis Mariahilf team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from ibis Wien Mariahilf on 4 Nov 2022
Dear ibis guest,thank you for taking the time to rate our hotel.What a pleasure to learn that you spent a fabulous time with us. Your very good rating is highly appreciated. Thank you for having chosen our hotel.Looking forward to welcoming you back we send you kind regards,Your ibis Mariahilf team

10/10 Excellent

Dzintars, Prague

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located near the Westbahnhof and shopping street that leads from the Westbahnhof direction city center. Hotel is in a good condition, room was clean and bed comfortable. Just bathroom could be a little bit larger. Hotel staff was very nice and helpful. We will stay again here once visit the beautiful Vienna next time.
Stayed 2 nights in Sep 2022
Response from ibis Wien Mariahilf on 9 Oct 2022
Dear ibis guest,thank you for taking the time to rate our hotel.We are pleased to learn that you spent a great time staying with us. Your acknowledgement of the convenient location, the clean room and the comfortable bed is highly valued. Our staff was excited receiving your praise. We are grateful for the very good rating and your recommendation.We cannot wait to welcome you back. Wishing you all the best we send you kind regards,Your ibis Mariahilf team

2/10 Terrible

Ali

Stayed 3 nights in Sep 2022
Response from ibis Wien Mariahilf on 8 Jun 2023
Dear ibis guest,thank you for taking the time to rate our hotel.We are sorry that we could not fulfil your expectations and would be eager to learn what you missed during your stay in order to improve our service.Hoping to get a second chance we send you best regards from Vienna,Your ibis Mariahilf team

10/10 Excellent

Kutiel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent team just Perfect
Stayed 3 nights in Sep 2022
Response from ibis Wien Mariahilf on 11 Sept 2022
Dear ibis guest,thank you for taking the time to rate our hotel.We are delighted to learn that you spent a perfect time staying with us. Our team was pleased to receive your praise. We appreciate your very good rating. Thank you for having chosen our hotel.Looking forward to welcoming you back we send you kind regards,Your ibis Mariahilf team

6/10 Okay

Adel

Travelled with family
Disliked: Property conditions & facilities
The air conditioner isn't working properly.. The room service didn't come to clean the rooms
Stayed 2 nights in Aug 2022
Response from ibis Wien Mariahilf on 21 Aug 2022
Dear ibis guest,thank you for your feedback which we will forward to the departments involved. We are sorry to learn that your room was not cleaned and you had the feeling the air cooling system was not working properly. We apologize for the inconvenience we may have caused. Please remember the reception is here for you 24/7. They are eager to help you.We hope we had the chance to be at your service for the rest of your stay. Thank you for having chosen our hotel.We would be honoured to welcome you again! Best regards from Vienna,Your ibis Mariahilf team

6/10 Okay

PORNTHEP

Stayed 2 nights in Aug 2022
Response from ibis Wien Mariahilf on 21 Aug 2022
Dear ibis guest,thank you for taking the time to rate our hotel.We hope you made good memories visiting Vienna. Thank you for having chosen our hotel.Looking forward to welcoming you back we send you kind regards,Your ibis Mariahilf team

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a short trip
I've stayed at the Ibis a number times before so know it would be clean we'd get a good breakfast. We weren't disappointed.
Stayed 1 night in Aug 2022
Response from ibis Wien Mariahilf on 18 Aug 2022
Dear ibis guest, thank you for taking the time to rate our hotel. What a pleasure to learn that you spent a fabulous time with us. We highly appreciate your loyalty and your acknowledgement ot the cleanliness and good breakfast. We are delighted that we could fulfill your expectations and are grateful for the very good rating and your recommendation. Looking forward to welcoming you back we wish you all the best and send you kind regards, Your ibis Mariahilf team

10/10 Excellent

Rodolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location
Stayed 4 nights in Jul 2022
Response from ibis Wien Mariahilf on 29 Jul 2022
Dear ibis guest, thank you for taking the time to rate our hotel. What a pleasure to learn that you spent a fabulous time with us and the location was most convenient for you. We are grateful for the highest rating possible. Looking forward to welcoming you again we send you kind regards, Your ibis Mariahilf team

8/10 Good

Uri

Stayed 6 nights in Jun 2022
Response from ibis Wien Mariahilf on 27 Jun 2022
Dear ibis guest, thank you for taking the time to rate our hotel. We are pleased to learn that you enjoyed staying with us. Your good rating is highly appreciated. Thank you for having chosen our hotel. Looking forward to welcoming you back we send you kind regards, Your ibis Mariahilf team

8/10 Good

ELENI

Stayed 5 nights in Jun 2022
Response from ibis Wien Mariahilf on 8 Jun 2023
Dear ibis guest,thank you for taking the time to rate our hotel.We are pleased to learn that you spent a great stay with us. Your good rating is very much valued. Thank you for your visit.Looking forward to welcoming you again we send you kind regards from Vienna,Your ibis Mariahilf team

10/10 Excellent

Marketa, Mission Viejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay here and I’ll stay again next time I’m in Vienna. Location is excellent, room simple but clean with everything you need, very generous breakfast. Helpful and friendly staff.
Stayed 1 night in May 2022
Response from ibis Wien Mariahilf on 12 Jun 2022
Dear ibis guest, thank you for taking the time to rate our hotel. We appreciate your positive review and enjoy reading it as you spent a great time with us and made good memories. We value the best rating possible. Thank you for your (second) visit! Your return is eagerly awaited! With kind regards, Your ibis Mariahilf team

10/10 Excellent

Ernst-Günther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Time here has gone here too quickly.
Amazing
Stayed 4 nights in Apr 2022
Response from ibis Wien Mariahilf on 2 May 2022
Dear ibis guest, thank you for your time to rate our hotel. We appreciate your high voting as it confirms that you had a pleasant stay. We are glad that you will keep us in good memory. Looking forward to welcoming you again we send you kind regards from Vienna, Your ibis Mariahilf team

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff and a good breakfast buffet.
Stayed 3 nights in Mar 2022
Response from ibis Wien Mariahilf on 25 Mar 2022
Dear ibis guest, thank you for your high rating. We appreciate your comments and cannot wait to welcome you back. Kind regards from Vienna, Your ibis Mariahilf team

8/10 Good

Yejin

Stayed 6 nights in Dec 2021
Response from Ibis Wien Mariahilf on 30 Dec 2021
Dear ibis guest! Thank you for your visit and the time to rate the hotel. We are pleased to receive this good rating and conclude that your expectations were highly met. This is our aim and the reason we are working for. Take care! We are looking forward to welcoming you again. Best wishes and kind regards from Vienna, Your ibis Mariahilf team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking awful, screeched my car descending from parking and too small.
Stayed 2 nights in Dec 2021
Response from ibis Wien Mariahilf on 29 Dec 2021
Dear ibis guest! Thank you for your visit and your time to rate the hotel. We are very sorry to read that you scratched you car! On the other hand we highly appreciate the good rating in general and hope you will keep our hotel and Vienna in good memory. Looking forward to welcoming you back we send you kind regards, Your ibis Mariahilf team

6/10 Okay

Wendy

Travelled with family, Travelled with group
Liked: Staff & service
Good Value
Overall OK place to stay. Our purpose being in Vienna was to visit the christmas markets, that were all possible to walk to (20-40minutes), or a short Uber Staff were friendly and helpful. You get what you pay for so no complaints. Rooms were clean and warm, although the road noise in the rooms facing the church was very noisy. Did not read the room details with enough care. There are no tea and coffee making facilities in the room.
Stayed 2 nights in Nov 2021
Response from ibis Wien Mariahilf on 24 Nov 2021
Dear ibis guest! Thank you for your visit and your time to write a review. We appreciate your acknowledgement regarding the friendliness of the staff, the cleanliness, and the location of the hotel. We are sorry for any inconvenience caused by the noisy room. Coffee making facilities we offer in some rooms which are reservable through a different category. Thank you for your praise "good value". Looking forward to welcoming you back we send you best regards from Vienna, Your ibis Mariahilf team

10/10 Excellent

ARLEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hostess
Stayed 2 nights in Nov 2021
Response from ibis Wien Mariahilf on 20 Nov 2021
Dear ibis guest! Thank you for your time to write a review. We appreciate your high rating which shows that your expectations were fulfilled. We are very grateful for your kind comment regarding our hostess. Looking forward to welcoming you back we send you best regards from Vienna, Your ibis Mariahilf team

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort convenience and affordable
Very good ..comfortable and convenient ..wine and beer served ok but could be better...but a super choice anyway
Stayed 1 night in Nov 2021
Response from ibis Wien Mariahilf on 14 Nov 2021
Dear ibis guest! Thank you for your visit and the time to rate our hotel. We are pleased to receive 8 points and thank you for your good review regarding comfort and convenience. Your conlusion to have made a "super choice" makes us happy and grateful. We are looking forward to welcoming you back! All the best! Your ibis Mariahilf team

10/10 Excellent

moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from ibis Wien Mariahilf on 14 Nov 2021
Dear ibis guest! Thank you for your time to rate our hotel. We are so pleased and thankful receiving the full 10 points! It proves that you enjoyed staying with us! This is great! We cannot wait to welcome you back and send you kind regards from Vienna, Your ibis Mariahilf team

10/10 Excellent

Geraldine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great! The staff is really nicd and helpful. Room cozy and clean. Totally recommend.
Stayed 2 nights in Nov 2021
Response from ibis Wien Mariahilf on 8 Nov 2021
Dear ibis guest! Thank you for your time to write a review. We appreciate you kind words and high rating. We are thankful for recommending our hotel. Your expectations have been fulfilled. Nothing more we could wish for except welcoming you back! Take care! Kind regards from Vienna, Your ibis Mariahilf team

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing is good 👍
Stayed 2 nights in Oct 2021
Response from ibis Wien Mariahilf on 5 Nov 2021
Dear ibis guest! Thank you for your time to rate the hotel! What a pleasure to receive the highest rating! We are so proud and pleased. We conclude that all your expectations were met and you enjoyed staying with us. Well! See you next time! We cannot wait to welcome you back! Kind regards, Your ibis Mariahilf team

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021

10/10 Excellent

Connie C, Warrenville

Stayed 2 nights in Oct 2021

10/10 Excellent

Nneoma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021

8/10 Good

Sylviane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De ligging. Kort bij openbaar vervoer. Wegens corona werden de kamers niet gepoetst
Stayed 3 nights in Sep 2021
Response from ibis Wien Mariahilf on 17 Sept 2021
Dear guest of the ibis hotel! You took the time to write about your experience in our hotel. Thank you for doing so! In your case the feedback is extremely important to us. We are very sorry that you have not been informed properly regarding the cleaning of the room. Due to the pandemic, we are not back to normality. But if you would like to have cleaning, you will get it. Our colleagues work on demand and for each room where our guests decline cleaning we donate a monthly amount to a project called „Good for kids“. We are eager to read that the location of the hotel and the connection with public transportation met your expectations. We do hope to get a second chance. We would like to show you that we improved our service! We wish you all the best and cannot wait to welcome you again! Your ibis Mariahilf team

8/10 Good

Altin

Business traveller
Liked: Staff & service
Not sure if I will return.
It was acceptable.
Stayed 1 night in Aug 2021
Response from ibis Wien Mariahilf on 4 Sept 2021
Dear guest of the ibis hotel! Thank you for writing a review. We appreciate your high rating though you are not sure if you would return. If we could not meet your expectations, we are sorry for that. We would like to welcome you back no doubt about that, but we also accept your attitude. We wish you all the best and please keep in mind that our doors remain always open for you! Your team of the ibis Wien Mariahilf

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2021
Response from Patricia Streimelweger on 4 Aug 2021
Dear Ibis Guest! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. With kind regards from Vienna, Your Ibis Mariahilf team

2/10 Terrible

Graham

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
One ofyhe most unhelpful
Stayed 5 nights in Oct 2020

2/10 Terrible

Jie Khie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020