Save

Keio Plaza Hotel Tokyo
4.5 star property

Family-friendly Tokyo hotel in Shinjuku with 10 restaurants

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Keio Plaza Hotel Tokyo

Photo gallery for Keio Plaza Hotel Tokyo

Exterior
1 bedroom, down duvets, in-room safe, individually decorated
Ballroom
View from property
Lobby

Overview of Keio Plaza Hotel Tokyo

VIP Access
9.0

Wonderful

Popular amenities

  • Breakfast available
  • Laundry
  • Free WiFi
  • Gym
  • Air conditioning
  • Parking available

Explore the area

2-2-1 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to, 160-8330
  • Popular LocationTokyo Metropolitan Government4 min walk
  • Popular LocationShinjuku Sumitomo Building6 min walk
  • Popular LocationShinjuku Gyoen National Garden2 min drive
  • AirportTokyo (HND-Haneda)38 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Plaza Superior South Wing Twin, Non Smoking, 20F above

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Large Single Beds

Superior Twin Room, Non Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 34 sq m
  • City view
  • Sleeps 6
  • 2 Large Single Beds

Deluxe Select Twin Connecting Room, Non Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2020
  • 71 sq m
  • Sleeps 8
  • 4 Large Single Beds

Deluxe Select Twin, Non Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2020
  • 35.5 sq m
  • Sleeps 4
  • 2 Large Single Beds

Standard Twin, Non Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2020
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Double Room, Non Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2020
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Premier Grand - Suite Family with the Club Lounge Access (breakfast, tea, and bar time)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
  • 71 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Luxury Deluxe Twin, Non Smoking (Universal Design)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 47 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

Deluxe Twin, Non Smoking (Universal Design)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

Junior Suite Twin, Non Smoking (Universal Design)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 67 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

Plaza Superior South Wing King, Non Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Plaza Deluxe Twin Room, Non Smoking (Main Tower)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

Superior Twin Room, Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2020
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

Standard Double, Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2020
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Twin, Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2020
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

Standard Plus Double, Non Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2020
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

Plaza Luxe Double, Non Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
  • 71 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

Superior Plus Twin, Non Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 34 sq m
  • City view
  • Sleeps 6
  • 2 Large Single Beds

Plaza Deluxe Twin Room, Smoking (Main Tower)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2020
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

Plaza Deluxe South Wing Triple, Non Smoking, 20F above

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 41 sq m
  • City view
  • Sleeps 8
  • 3 Large Single Beds

Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
  • 71 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Plus Twin, Non Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

Deluxe Plus Double, Non Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Plaza Superior South Wing Twin, Non Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Large Single Beds

Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Plaza Superior Twin, Non Smoking (Main Tower)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 34 sq m
  • City view
  • Sleeps 6
  • 2 Large Single Beds

Plaza Luxe King, Non Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 40.1 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Grand - Suite with the Club Lounge Access (breakfast, tea, and bar time)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
  • 70.1 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Luxury Fourth, Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2020
  • 46.3 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

Luxury Family Room, Non-Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 46.3 sq m
  • City view
  • Sleeps 9
  • 5 Large Single Beds

Plaza Deluxe South Wing Twin (Non-Smoking)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 40.1 sq m
  • City view
  • Sleeps 6
  • 2 Large Single Beds

Plaza Deluxe South King (Non-Smoking)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 40.1 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Plaza Superior South Wing Double, Non Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

Tokyo

Near a metro station, Keio Plaza Hotel Tokyo is in Shinjuku, a walkable area in Tokyo with good shopping. Notable landmarks in the area include Shinjuku I Land and Toto Tokyo Center Showroom. Shinjuku Mitsui Building and Pentax Square are two other places to visit that come recommended. Guests love the hotel's convenience for public transportation: Tochomae Station is 3 minutes on foot and Shinsen-Shinjuku Station is 7 minutes.

What's nearby

  • Shinjuku I Land - 4 min walk
  • Tokyo Metropolitan Government - 4 min walk
  • Shinjuku Sumitomo Building - 6 min walk
  • Shinjuku Gyoen National Garden - 2 min drive
  • Meiji Jingu Shrine - 4 min drive

Getting around

  • Tochomae Station - 3 min walk
  • Shinjuku Station - 8 min walk
  • Tokyo (HND-Haneda) - 38 min drive

Restaurants

  • あるでん亭新宿店 - 4 min walk
  • オールデイダイニング 樹林 - 2 min walk
  • Sizzler - 4 min walk
  • アートラウンジ デュエット - 2 min walk
  • 喫茶室ルノアール - 3 min walk

About this property

Keio Plaza Hotel Tokyo

Family-friendly hotel revitalised in 2020 and located near Tokyo Metropolitan Government
Located close to Shinjuku Mitsui Building and Pentax Square, Keio Plaza Hotel Tokyo provides a corner/local shop, an art gallery on-site and designer shops on-site. Be sure to enjoy a meal at any of the 10 on-site restaurants, which feature Fusion cuisine and more. Stay connected with free in-room WiFi, and guests can find other amenities, such as 3 coffee shops/cafes and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a free theme park shuttle and self-parking (surcharge)
  • A round-trip airport shuttle (surcharge), an electric car charging station and a lift
  • Multilingual staff, a banquet hall and a vending machine
  • Guest reviews speak highly of the proximity to public transport
Room features
All 1455 individually furnished rooms include thoughtful touches such as 24-hour room service and laptop-friendly workspaces, as well as amenities such as late-night room service and free WiFi. Guest reviews say good things about the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Highchairs, baby baths and childcare services
  • Separate baths/showers, bidets and free toiletries
  • 40-inch flat-screen TVs with satellite channels and DVD players
  • Wardrobes/cupboards, fridges and heating

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6:00 AM to 5:30 PM at scheduled times
  • Free theme park shuttle
  • Parking on site (JPY 1,000 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM–10:00 AM for a fee: JPY 4,500 for adults and JPY 4,500 for children
  • 10 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges

Restaurants on site

  • オールデイダイニング樹林
  • スーパーブッフェ グラスコート
  • 和食 かがり
  • 寿司 久兵衛
  • 鉄板焼 やまなみ

Things to do

  • Art gallery
  • Bicycle storage
  • Designer stores
  • Gym
  • Shopping

Family friendly

  • Baby bath
  • Baby toys
  • DVD player
  • Free theme park shuttle
  • Grocery/convenience store
  • Highchair
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (104 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 47 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated entire property - March 2020

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 years and younger who are included in the reservation.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 25000 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 4500 for adults and from JPY 4500 for children
  • Airport shuttle fee: JPY 1250 per person (one-way)
  • Airport shuttle fee per child: JPY 630 (one-way), (from 1 to 12 years old)
  • Self-parking fee: JPY 1000 per night (in/out privileges)
  • Rollaway bed fee: JPY 25000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the swimming pool and other public facilities, this property does not permit guests with tattoos to use the facilities.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Keio
Keio Hotel
Keio Hotel Tokyo Plaza
Keio Plaza Tokyo
Keio Tokyo Plaza
Keio Plaza Hotel Tokyo Shinjuku
Keio Plaza Shinjuku
Keio Plaza Hotel Tokyo
Keio Plaza Hotel
Keio Plaza
Keio Plaza Hotel Tokyo Hotel
Keio Plaza Hotel Tokyo Tokyo
Keio Plaza Hotel Tokyo Hotel Tokyo

Frequently asked questions

Is Keio Plaza Hotel Tokyo pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Keio Plaza Hotel Tokyo?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Keio Plaza Hotel Tokyo on 10 Apr 2024 start from RM 1,850.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Keio Plaza Hotel Tokyo?

Self-parking is available for JPY 1000 per night. Limited spots are available.

What time is check-in at Keio Plaza Hotel Tokyo?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Keio Plaza Hotel Tokyo?

Checkout is at 11:00 AM.

Does Keio Plaza Hotel Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM-5:30 PM at scheduled times. A fee of JPY 1250 per person applies.

Where is Keio Plaza Hotel Tokyo located?

This family-friendly Tokyo hotel is located in the shopping district, within a 5-minute walk of Shinjuku Mitsui Building, Pentax Square and Shinjuku Nomura Building. Shinjuku I Land and Tokyo Metropolitan Government are also within 5 minutes. Tochomae Station is only a 3-minute walk and Shinsen-Shinjuku Station is 7 minutes.

Keio Plaza Hotel Tokyo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 739 out of 1215 reviews" "
Rating 8 - Good. 325 out of 1215 reviews" "
Rating 6 - Okay. 83 out of 1215 reviews" "
Rating 4 - Poor. 45 out of 1215 reviews" "
Rating 2 - Terrible. 23 out of 1215 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in a luxury room the first night. It was amazing. Then we were in a regular room for groups and it was also great but smaller and slightly fewer extras. Both were outstanding.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, will go back again!
Stayed 2 nights in Mar 2024

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities
It’s well positioned and a nice 4 stars hotel, I don’t unterstand how it got the 5th star. Anyhow, it’s clean, staff nice, but updates need to be made, bathroom looked old.
Stayed 4 nights in Mar 2024

10/10 Excellent

Christina, Glendora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in/check out was easy. Great breakfast options. Clean and comfortable room. Staff was professional and helpful, especially when I needed a taxi to get to certain places. They have preprinted cards with barcode and name of the place to give to the driver so they know where to take you. Lobby was decorated beautifully. Great shopping options at walking distance from hotel. Overall my stay at Keio Plaza was wonderful and I recommend it to anyone staying in Tokyo.
Stayed 6 nights in Mar 2024

10/10 Excellent

Nely, Murrieta

Liked: Cleanliness, staff & service, property conditions & facilities
Japan is very nice, and friendly
Stayed 4 nights in Mar 2024

10/10 Excellent

Eng Kiat William, Honolulu

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our hotel of choice whenever we visit Tokyo, Japan! They added a new lounge on the 47th floor which is huge and offers a place to relax and to hang out. Premium Lounge service is excellent as always.
Stayed 7 nights in Mar 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Stacy, HIGHLAND

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Our room overlooked the metropolitan government building that featured an incredible light show every evening. Super convenient access to public transportation, dining, shopping, & major, sightseeing attractions. Staff was responsive to all of our requests. Highly recommend.
Stayed 4 nights in Mar 2024

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Self contained resort hotel with on site restaurants, close to shinjuku station, and fuji views from room on 25th floor south tower, ask for 2568 or close..sushi, hibatchi, chinese, hot pot on site..
Stayed 7 nights in Mar 2024

2/10 Terrible

Andrew

Travelled with group
Disliked: Cleanliness, staff & service
Wouldn’t recommend at all! The stuff are extremely rude and the rooms are very old with a horrible smell. The listing on Expedia is very deceptive & to be honest I should be compensated.
Stayed 3 nights in Mar 2024