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Reviews of The Bayswater Sydney

3.5 out of 5
The Bayswater Sydney
17 Bayswater Road, Kings Cross, Sydney, Potts Point, NSW

Reviews

7.8

Good

Rating 10 - Excellent. 250 out of 1004 reviews" "
Rating 8 - Good. 448 out of 1004 reviews" "
Rating 6 - Okay. 204 out of 1004 reviews" "
Rating 4 - Poor. 64 out of 1004 reviews" "
Rating 2 - Terrible. 38 out of 1004 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Graham

Liked: Staff & service
5th floor room with no lift beyond the 4th floor. Strange noises from ceiling and behind walls.
Stayed 2 nights in Mar 2024

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service
Ok
Response from The Bayswater Sydney on 22 Mar 2024
Thank you so much for choosing The Bayswater Sydney. It was a pleasure having you with us.

6/10 Okay

Morgan

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from The Bayswater Sydney on 5 Mar 2024
Thank you so much for choosing The Bayswater Sydney. It was a pleasure having you.

10/10 Excellent

Estelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place!
Stayed 1 night in Feb 2024
Response from The Bayswater Sydney on 5 Mar 2024
Thank you so much for choosing us for your recent stay in Sydney. It was a pleasure having you in the house.

8/10 Good

Vivien

Stayed 1 night in Feb 2024
Response from The Bayswater Sydney on 22 Mar 2024
Thank you for choosing The Bayswater Sydney Hotel.

6/10 Okay

Dylan

Response from The Bayswater Sydney on 16 Feb 2024
Thanks so much for choosing The Bayswater Sydney. We hope to see you again soon.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from The Bayswater Sydney on 7 Feb 2024
Thank you so much for choosing us and for leaving a review. We hope to see you again shortly!

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super affordable hotel in fantastic location. Incredibly friendly staff. King rooms are spacious with lovely leafy outlook. Beds are comfortable too.
Stayed 1 night in Feb 2024
Response from The Bayswater Sydney on 3 Feb 2024
Thank you so much for choosing The Bayswater Sydney, it was a pleasure having you with us!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff
Stayed 1 night in Jan 2024
Response from The Bayswater Sydney on 21 Jan 2024
Thanks so much for staying with us. It was a pleasure hosting you. We hope to welcome you back soon!

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great room, comfy bed, located close to CBD, very friendly and helpful staff.
Stayed 2 nights in Dec 2023
Response from The Bayswater Sydney on 21 Jan 2024
Thanks so much for staying with us. It was a pleasure hosting you.

10/10 Excellent

wayne

Stayed 2 nights in Dec 2023
Response from The Bayswater Sydney on 21 Jan 2024
Thanks so much for staying with us. It was a pleasure hosting you. We are looking forward to seeing you shortly.

6/10 Okay

Craig

Stayed 1 night in Dec 2023
Response from The Bayswater Sydney on 21 Jan 2024
Thanks so much for staying with us.

10/10 Excellent

Michael

Travelled with partner
Liked: Staff & service
The receptionist was welcoming and friendly. We had booked the Kind suite, but the room was dated, although the bed was very comfortable. The bathroom had a sliding door which was a little precarious. the noise form outside is typical with the location. Overall a comfortable stay.
Stayed 1 night in Dec 2023
Response from The Bayswater Sydney on 9 Dec 2023
Thank you so much for choosing us for your recent stay in Sydney and for taking the time to share this review. We are glad to hear you enjoyed your stay at Bayswater Sydney. Looking forward to welcoming you shortly.

2/10 Terrible

Xiaonan

Stayed 1 night in Dec 2023
Response from The Bayswater Sydney on 9 Dec 2023
Thanks for staying at The Bayswater Sydney Hotel

8/10 Good

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, the bed was comfortable, location was excellent and staff were very friendly. The air conditioning unit did not seem to work on cooling mode. A minor issue but made our stay uncomfortable
Stayed 1 night in Dec 2023
Response from The Bayswater Sydney on 8 Dec 2023
Thanks for choosing us and taking the time to write a review.

10/10 Excellent

Nerida

Stayed 1 night in Dec 2023
Response from The Bayswater Sydney on 21 Jan 2024
Thanks so much for staying with us. It was a pleasure hosting you. We hope to see you soon!

8/10 Good

Perry

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
No Aircond control , room freezing
Stayed 1 night in Dec 2023
Response from The Bayswater Sydney on 8 Dec 2023
Thanks so much for choosing The Bayswater Sydney. We sincerely apologize for any disturbance that occurred during your stay. We look forward to welcoming you back.

6/10 Okay

Brittany-jade

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff was lovely and the overall experience wasn’t bad only downside was there were multiple cockroaches running around.
Stayed 1 night in Dec 2023
Response from The Bayswater Sydney on 8 Dec 2023
Dear Brittany, thanks so much for staying with us. We are sorry to learn about the insects. This is not the experience we want our guests to have. We have forwarded your feedback to our hotel management to work on these points raised in your review to give you the best hotel experience in the future.

8/10 Good

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small hotel close to the city.
Stayed 1 night in Dec 2023
Response from The Bayswater Sydney on 8 Dec 2023
Thank you so much for choosing us and taking the time to write a review.

8/10 Good

Ian

Liked: Cleanliness, staff & service
Friendly welcome from staff and room clean and tidy. Lift u/s on this visit.
Stayed 1 night in Nov 2023
Response from The Bayswater Sydney on 8 Dec 2023
Thank you so much for choosing us and taking the time to write a review.

4/10 Poor

Nathan

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The lift was broken and we were on the 4th floor!!!
Stayed 1 night in Nov 2023
Response from The Bayswater Sydney on 8 Dec 2023
Thank you for choosing us and leaving a review. We sincerely apologize for any disturbance that occurred during your stay. We hope that this does not deter you from returning in the future.

6/10 Okay

Kelsie

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from The Bayswater Sydney on 8 Dec 2023
Thank you so much for choosing The Bayswater Sydney.

8/10 Good

Liza

Liked: Cleanliness, staff & service
We like the location walkable to everything what needed to do and we need to see. Hotel could used microwaved and safety box in the rooms . Microwave in the lobby could be useful as well. Staff are nice and friendly. House keeping they are working really hard maybe they are short of staffing. There are days that we did not get our room clean so I had to go down to the front desk to get toilet paper and towels it happened twice out of 14 nights stay’s.
Stayed 14 nights in Nov 2023
Response from The Bayswater Sydney on 8 Dec 2023
Thank you for choosing us. We appreciate you taking the time to share your review. It is through feedback such as yours which allows us to make the necessary improvements towards our service and product which ultimately determines the guest experience. We hope to welcome you back in the near future!

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is easy to get around from the hotel to the city and to Bondi beach. Clean room with wonderful and friendly staff
Stayed 3 nights in Nov 2023
Response from The Bayswater Sydney on 24 Nov 2023
Thank you so much for staying with us, it was a pleasure hosting you. We look forward to welcoming you back in the near future.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from The Bayswater Sydney on 19 Nov 2023
Thank you so much for choosing us. It was a pleasure hosting you. We are looking forward to seeing you again soon.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from The Bayswater Sydney on 17 Nov 2023
Thank you so much for choosing The Bayswater Sydney, we hope to see you again soon!

8/10 Good

Jessica

Stayed 1 night in Nov 2023
Response from The Bayswater Sydney on 8 Dec 2023
Thank you so much for choosing us and taking the time to write a review.

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Pleasantly surprised by the large room and comfortable King size bed. Quiet, clean rooms well insulated against busy traffic noise and street parties.
Stayed 1 night in Nov 2023
Response from The Bayswater Sydney on 16 Nov 2023
Thank you so much for choosing us. We are looking forward to welcoming you back soon!

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from The Bayswater Sydney on 11 Nov 2023
Thank you so much for choosing us! It was a pleasure having you in house.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price and location of the hotel it is very good value
Stayed 2 nights in Nov 2023
Response from The Bayswater Sydney on 9 Nov 2023
Thank you so much for choosing us, it was a pleasure having you.

10/10 Excellent

Eloise

Liked: Cleanliness, staff & service, property conditions & facilities
Great location comfortable room and friendly staff
Stayed 1 night in Oct 2023
Response from The Bayswater Sydney on 2 Nov 2023
Thank you so much for choosing The Bayswater Sydney Hotel. It was a pleasure having you with us.

4/10 Poor

Toshiaki

Disliked: Staff & service, property conditions & facilities
There was no view from the window and the wall of the building opposite made it difficult to sleep during the night because of noisy guests.
Stayed 3 nights in Oct 2023
Response from The Bayswater Sydney on 2 Nov 2023
Hello Toshiaki, Thanks for taking the time to write a review and for choosing The Bayswater Sydney Hotel. We apologize that your recent stay did not meet expectations. We do hope to have the opportunity to welcome you back in the future so that we can provide a better experience.

6/10 Okay

Guy

Business traveller
Disliked: Property conditions & facilities
Parking not available. Was told by staff would be certain $ and was double as they did not have their discount parking tickets. They did not provide correct information re parking and costs. Unimpressed!
Stayed 1 night in Oct 2023
Response from The Bayswater Sydney on 22 Oct 2023
Thank you for staying with us! We really appreciate your feedback, and we will make sure that we have parking tickets, and that staff are informed about the correct parking costs.

8/10 Good

Joseph

Stayed 3 nights in Oct 2023
Response from The Bayswater Sydney on 19 Oct 2023
Thank you for staying with us. We really appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good stay
Great location! Hotel is a little bare bones but it was comfortable and everyone who works there was very nice.
Stayed 4 nights in Sep 2023
Response from The Bayswater Sydney on 19 Oct 2023
Thank you for staying with us. We really appreciate your feedback!

6/10 Okay

Menna

Travelled with partner
Liked: Cleanliness
Great central location and selection of cafes/bars but very noisy. Stayed in a small double room and could hear everything on the street!
Stayed 5 nights in Sep 2023
Response from The Bayswater Sydney on 19 Oct 2023
Thank you for staying with us. We really appreciate your feedback!

8/10 Good

NGAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area very close to Kings Cross station and it’s easy to get to to city. LGBT friendly. Affordable price.
Stayed 2 nights in Sep 2023
Response from The Bayswater Sydney on 19 Oct 2023
Thank you for staying with us. We really appreciate your feedback!

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location. Staff was very friendly!
Stayed 1 night in Sep 2023
Response from The Bayswater Sydney on 19 Oct 2023
Thank you for staying with us. We really appreciate your feedback!

10/10 Excellent

Yuan Kuang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from The Bayswater Sydney on 17 Sept 2023
thank you for your review.

8/10 Good

Ashley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was small but ideal for the one night.
Stayed 1 night in Sep 2023
Response from The Bayswater Sydney on 19 Oct 2023
Thank you for staying with us. We really appreciate your feedback!

8/10 Good

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator was a bit rattly, but not a problem, nice facilities, overall very good
Stayed 2 nights in Sep 2023
Response from The Bayswater Sydney on 19 Oct 2023
Thank you for staying with us. We really appreciate your feedback!

8/10 Good

Fraser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were pleasant and they had the room ready based on when I noted I would be arriving via airplane. Only a 20min walk to downtown. Train station was half a block away too. Easy access to restaurants, grocery store and cafes.
Stayed 2 nights in Sep 2023
Response from The Bayswater Sydney on 19 Oct 2023
Thank you for staying with us. We really appreciate your feedback!

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and ran by great people.
Stayed 1 night in Sep 2023
Response from The Bayswater Sydney on 19 Oct 2023
Thank you for staying with us. We really appreciate your feedback!

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very supportive and friendly staff , extremely clean rooms and very close to sydeny CBD
Stayed 2 nights in Aug 2023
Response from The Bayswater Sydney on 2 Sept 2023
Hello Erick, Thanks so much for your lovely review. It was a pleasure having you with us.

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and great value for the room and location
Stayed 1 night in Aug 2023
Response from The Bayswater Sydney on 2 Sept 2023
Thank you so much for choosing The Bayswater Sydney Hotel. It was a pleasure hosting you Megan. We hope to see you again in the near future.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room didn't match the images on line
Stayed 1 night in Aug 2023
Response from The Bayswater Sydney on 19 Oct 2023
Thank you for staying with us. We really appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Aug 2023
Response from The Bayswater Sydney on 20 Aug 2023
Thank you so much for choosing The Bayswater Sydney Hotel.

8/10 Good

Kimball

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from The Bayswater Sydney on 20 Aug 2023
Thanks for choosing The Bayswater Sydney hotel. It was a pleasure having you with us.

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean and comfortable, staff very friendly and stay was overall very enjoyable.
Stayed 2 nights in Aug 2023
Response from The Bayswater Sydney on 17 Aug 2023
Hello Andrew, Thanks so much for taking the time to write such a lovely review. We look forward to welcoming you back in the near future.

6/10 Okay

Amin

Business traveller
Liked: Staff & service, amenities
Property is simple and practical. Area is well serviced and close to CBD. Staff we courteous and friendly. Facility has room for improvement, carpet is really old and dull, Lift was slow and then decided to breakdown day 2. Place is reasonably clean, however, could be better also with basic things around like not having an empty tissue box replaced.
Stayed 2 nights in Aug 2023
Response from The Bayswater Sydney on 17 Aug 2023
Thank you so much for choosing The Bayswater Sydney. We hope we have the opportunity to have you back in the near future.