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Reviews of Ella Jungle Resort

3 out of 5
Ella Jungle Resort
Karadagolla, Ella

Reviews

7.8

Good

Rating 10 - Excellent. 34 out of 86 reviews" "
Rating 8 - Good. 27 out of 86 reviews" "
Rating 6 - Okay. 10 out of 86 reviews" "
Rating 4 - Poor. 9 out of 86 reviews" "
Rating 2 - Terrible. 6 out of 86 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid like plague. Worst hotel ever. Rats in the rooms, exceptionally rude manager and rickety cable car to get to the property.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Amazing gem
Amazing hotel if you want to get away from it all, first car then jeep then cable car to the valley, amazing views, rice grown on site, amazingly friendly staff lovely accommodation just a bit to open for a wersterner I would have liked some glass and some walls but I throughly enjoyed my two days there and would recommend if you want to be disconnected from the world and back in touch with nature
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We were on our honeymoon and had been staying in very luxury places but we fancied something different for a couple of days which would be an experience that we would remember. To get to the resort you have to get a 4x4 ride which is very bumpy (but you are going into the jungle so what do you expect!). After about 20 mins you make it to near the bottom of the valley. We were then put into a small cable car with our luggage for the final part of the trip which took 5 minutes. This was a really nice experience. At the bottom we were greeted by the manager Tharindu who was extremely friendly and accommodating. We were shown to our accommodation which was an Eco Jungle Chalet. We were very impressed with the room as to be honest we were expecting something a bit more basic. The chalet was lovely; it had a four poster bed in the middle, a tiled bathroom and a balcony looking out onto a river. The gable end of the roof is open air so you do hear all the sounds of the jungle and there are bugs (but you are in the jungle!). Bring plenty of Deet as we were still bitten by mosquitos. All the noises of the river and the crickets you could hear from outside were quite calming and I have to say we slept amazingly well. Dinner is buffet style, vegetarian and delicious! We did not miss meat whatsoever. The rice amongst other ingredients are grown in the resort. Breakfast is simple but perfectly nice. In the morning of our first day we met at 9:30am to trek to the near
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
A stunning setting in the jungle,reached by dirt track and cable car.Rooms are clean,views and ambience are fabulous. The food is vegetarian only.
Stayed 1 night in Jan 2019

8/10 Good

Lucy, UK

Liked: Cleanliness, staff & service, room comfort
Our stay at Ella Jungle was really something else, it is an unforgettable experience in a setting that feels really wild! I was a bit disappointed that they were not running the yoga or meditation so be aware these activities are not a given, however the morning trek to the waterfall for a morning swim could be the most outstanding memory from the entire holiday. It was truly stunning.
Stayed 1 night in Nov 2018

10/10 Excellent

Sahitya, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort! Loved the activities offered! The trek, the natural pool were all exciting! We also zip lined across a river. The staff at the resort are very friendly. We were quite surprised by the rooms. No fans or air conditioners because they're open rooms. We were out most of the day and it got cold at night so we did not need either of them. There are nice cafes close to Jungle Resort incase you plan to step out for a bit to enjoy other parts of Ella. I would definitely stay in Jungle Resort again.
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2018

8/10 Good

Kesavan

Liked: Staff & service
Disliked: Room comfort
Excellent experience. Great outdoor activities. Rooms need a fan!!!!
Stayed 2 nights in Aug 2018

6/10 Okay

Brian, gold coast Austalia

Great concept
The idea for this hotel is great but unfortunately a lot of work still needs to be done. I am not sure how it got such a high rating but most things are not that great here. We stayed for 2 nights in supposedly the best and most expensive rooms on the ground floor but on our first night we hardly got any sleep as the floor boards above us were like a drum. We could hear everything they said upstairs and also see light through the floor boards. The next day we told them that we were leaving and they changed us to another section with no one above us. The power kept going out on us and I asked for a torch at least a dozen times but never got one. They kept saying ok ok I will get you a torch but we never got one. Some areas in this hotel including the steps to the rooms are very dangerous and definitely not a place for elderly or physically impaired guests. The staff are nice but struggled with English. The vegetarian food was easily the worst we have had in Sri Lanka. Overall not too many positives which is a shame because it could be so great and has great potential but really needs a good manager to understand what you need to make a good hotel, really lacking any class and reminds me more of a school camp.It is called a jungle resort but I think they should change it to a jungle camp.
Stayed 2 nights in Aug 2018

8/10 Good

dave, marrickville

Liked: Staff & service, property conditions & facilities
Wild place for adventurous tourists
Had a great time though it was not very comfortable. Room right on the river was exciting but very hot. Fans would be useful. Food was great, including veg Sri Lankan food we didn’t find elsewhere and jungle trek was fantastic. Lack of alcohol should be more prominently advertised on the website
Stayed 2 nights in Aug 2018

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful nature experience - so relaxing
We had the most amazing time highlighted by the best service I have experienced in a long time, from the initial exciting experience arriving by 4WD and the trolley car down to the resort to the most enjoyable and tasty Vegetarian food. This was my first experience with a full vegetarian menu and I loved it. Make sure you have the Hoppers with egg Yum:) We were taken on a most spectacular walk to the waterfall nearby and swam there as a relief from the heat. Our Guide was great and the rope climb up the rock face was so much fun. From the Zip line to the general surrounds and trails by the river it makes for a great experience. Evenings sitting around the huge bon fire was a treat, again a most relaxed environment. You must have the Juggary ( lol not sure of the spelling and the buffalo curd with local honey. Loved it Loved it Loved it - if you want to drink take your own alcohol. A real experience but don't whinge if you are looking for a five start resort, this is a different experience back to nature.
Stayed 2 nights in Jul 2018
Response from Viraj on 4 Aug 2018
Dear Alexander Thank you and appreciate your valuable comments as always. Please do let us know in advance if you are planing to come again. Also I appreciate if could comment us on Trip Advisory as well. Thank you again

10/10 Excellent

Carly, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an Amazing place to stay
My friend and I stayed here for two nights and it was my favourite place in Sri Lanka. It was also possibly one of the coolest places we have ever stayed at. The hotel is down in the valley of the mountain and is a get away from the hustle and bustle. The scenary is amazing and the river running past the rooms made for a very peaceful sleep. The private waterfall on the property is a hidden gem that you can swim in. The staff were also very friendly and went out of their way to help us. Also the food is grown on the property and you can tell because it tasted delicious. I would recommend this to everyone as we loved it.
Stayed 2 nights in Jul 2018
Response from Viraj on 3 Aug 2018
Thank you very much for the comment and appreciate if you could write about us in Trip Advisory. Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getting to the hotel itself was an experience through the jungle. Our favourite was going with Abi on a walk to a waterfall hidden away. This resort is a magical place!
Stayed 1 night in Jun 2018
Response from Viraj on 1 Aug 2018
Thank you and appreciate your valuable comments.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A night in Ella
Was one of the best stays ever, you get the jungle feel, you're isolated from the modern world, relaxing and was an amazing one!
Stayed 1 night in Jun 2018
Response from Viraj on 1 Aug 2018
Thank you and appreciate your valuable comments.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Pictures are deceiving, however beautiful setting!
We arrived at Ella Jungle Resort and were greeted by very friendly staff who were extremely accommodating and polite. We shortly after embarked on our exciting journey 2km down a dirt track to then get our cable car. We were amazed by the beautiful scenery and views, however this was as far as our enjoyment and excitement went. We arrived down into the “resort” to find the facilities to be very limiting. We asked for a couple of cold drinks, water or a bottle of coke to get some sugar into us and were told they have non. We were then able to get some fresh water melon juice which was a nice alternative. We asked where the restaurant was to buy lunch, we were informed that no lunch would be served we had to wait until dinner. We asked to have a look at the menu for dinner, we were then told no menu it’s vegetable curry and rice. That was it. No other alternatives, starter or desserts. it appeared to me that due to being low season it was running on low staff and they were doing the bare minimum they could get away with. Moving on to the rooms, at first glance it’s very beautiful by the river, however upon further inspection you can see there is large gaps between the walls and the roof big enough for birds/bats to fly into the room along with the hundreds of other insects living in the jungle. My girlfriend was immediately terrified watching dozens of insects and lizards crawling around the walls,roof and floor. Sheets dirty.We didn’t stay and checked out into another hotel.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Set in a magnificent natural environment. Experience a great adventure from begining to end
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Nature Retreat!
What a cool place!! Amazing location in the middle of the Ella Jungle. Disclaimer: NOT for the typical tourist. If you just want a normal, boring hotel - this is not it! This place was a great retreat into the beautiful nature of Sri Lanka's mountains. The property is breathtaking, the rooms are great, the food is delicious, and the staff is super friendly. Highly recommend the waterfall hike :)

4/10 Poor

Pam, Canada

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We wanted to love it
I backpack with a friend every year through India etc. We typically stay at hostels and moderately priced hotels, with one splurge per trip. This was our splurge at $275 CAD for the night. It was 1.5 miles down a very bumpy road by truck, then a cable car ride further down. This is fair enough, but we were unawre that it was $1500rupees for a ride back to the road to go for a bite to eat since dinner isn't available till 7:30pm. No alcohol if that matters to you. Food....not good at all. There was a large rodent in our room. They offered us a room, 1/2 the size, no fans and an outside toilet. We opted to put traps in our room. It ate 2 holes in my ftiends luggage. Once the rodent was caught, we let the staff know. Over an hour later we removed the trap ourselves because no one showed up. There were no concessions made what so ever for having this disgusting experience. There are no phones in the room, so anytime you need to communicate with staff, you have to go and find them. Once we were ready to leave, the brought the truck for pick up. We traveled to the top with 5 staff members and 2 large containers of diesel. The smell was brutal, again...unacceptable in my opinion for an expensive hotel. Far from princesses....but certainly not the experience we had in mind for that price. Staff are nice, but very young and lacking in experience perhaps. Take your money elsewhere!
Stayed 1 night in Mar 2018

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing rustic luxury experience.
Amazing place with lots of untapped potential, mostly around the service and the food (breakfast is the main thing that needs improvement and it should be fixed shortly). The people are amazing and the new managers (3 days in !) a pleasure to talk to. They will take this place to 5 stars so be sure to ask them questions to know the improvements when you book. The deluxe chalet was uber cool with beautiful wood floors, high ceilings, large bathroom with hot water with solar panels (was not there before) and sounds of the river to put you to sleep. Free activities include a great jungle walk to the water hole and a fantastic zip line above the river. Abe will take you to these places, he's a very kind and experienced guide from our experience. You got to be an adventurer and love rustic luxury, but if that's the case, dont't miss it !

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cable Car on arrival
After thinking I was spending time in the jungle and being awake all night at the previous hotel, this jungle resort required a 3km journey then a cable car to an oasis of zen. The staff were so helpful and friendly. I had meals specially prepared that were some of the best Sri Lankan food I have had to date. I only stayed one night but could have easily stayed longer. They were very helpful with transport so even though it’s a bit out of the way -whilst there you want for nothing and they can take you back to station quickly when needed. Recommend +++
Stayed 1 night in Nov 2017

8/10 Good

Barry, UK

Liked: Staff & service
Beautiful location, amazing walks.
Dry hotel, no alcohol which we didn't expect. Went in to town to buy some wine. Food was really good, local Sri Lankan. If you have kids might be a problem. Stayed for 2 nights, that was enough.
Stayed 2 nights in Aug 2017

2/10 Terrible

sukumia, malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poorly Managed, Over-priced
The place is not a resort - a dirty run-down farmhouse. The cable car was not working and we had to hike to get to the resort. At the dining, there were mice scampering about. They charged us for the transport to get into the 'resort' from the main entrance at LKR3650. The billing was also incorrect as they charged us LKR2900 for a dinner menu that was quoted at LKR1850 (??) What a rip-off....
Terrible

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Good and pesfull place
I was recommended this place to stay for holiday and good price

10/10 Excellent

Antonia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible jungle experience
This hotel has mixed reviews so it was a bit of a punt. Most of the good and not so good reviews are true but it is a unique experience that made my mum's and my trip to Sri Lanka. You take a 4wheel drive vehicle from the road down a steep track until you can get no further and from here you get the cable car over to the main hotel. The hotel is not posh and the layout quite strange. The noise of the stream, especially after a rainy day, is loud. The steps up to the bathroom from the room are steep and there is no safe in the room to lock up valuables (but you can give them to the manager). My mum is a very active 79 year old. The guided walking tours taken from the hotel are stunning and quite hard going even for the 25 year olds we were with, but so worth it. The guides were truly lovely and supportive of my mum. In the morning we climbed up a jungle path, across streams and at one point climbing up rock using a rope. Viewing monkeys chillaxing on a tree stump and butterflies. The path is about 2.5km of climbing before you reach an amazing natural swimming pool with a waterfall and deep enough to jump from about 2.5m. There are fishs that nibble at your dry skin so you get a spa treatment thrown in but I found it quite ticklish so kept moving. Views wow! The afternoons hike was to three waterfalls quite precarious but not as hard a hike as the morning but beautiful. To finish off we zip wired across the river about 300m. The food was excellent Sri Lankan set menu.

6/10 Okay

Dawn

Liked: Cleanliness, room comfort
Unfulfilled potential
I really wanted to adore this place. I didn't. As he reviewer stated. Excellent concept, lousy execution. You arrive and a truck comes to pick you up for the start of your adventure. The bed on bench seat starts a ~3 kilometer drive down a very narrow hillside road. Twice the switchbacks were too narrow for the truck driver to manage so we back up to the edge - once while texting. (3 of our 4 trips up and down the driver will phone or text). At the bottom of the trail is a small gondola. The gondola are not impressive looking but the cables are in tip top shape the views are beautiful! The adventure continues. At the hotel site and the staff are lovely and gracious. But there are a lot of them for no apparent reason and it is a bit awkward to have them all stare expectantly. Check in involves having a cup of tea and chatting with the manager who appears to not have done this before. 4 porters for 3 bags appear. The food is good but on their schedule which means you can sleep in or eat, not both. Dinner is buffet at 8pm. The place is lovely but no trails to hike. You can do the waterfall hike but only with a guid. 20 min there, 30 back, 30 to swim. Our room was large & clean. The front door has a lock, sliders do not. I don't know who the target is. For the adventure sort nothing much to explore. For relaxation I would choose someplace with facilities (btw the wifi didn't work the 2.5 days we were there). It is difficult and time consuming to get in/out 30+ min each was.

6/10 Okay

nee , california

Liked: Staff & service
Disliked: Room comfort
Very nice sorroundings
An adventure to stay there, reaching by Safari jeep and cable cars. Super delux room also has open area so lots of bugs in the room. Food could be improved and dinner should be served earlier

2/10 Terrible

Howard , Charleston, SC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not honor Orbitz reservation
After driving 4 hours we were told they had no reservations for us and they would not give us an available room because reservations had to go through Colombo. We had a confirmed paid reservation. They said they do not deal with Orbitz. The only bad experience we had in Sri Lanka.

8/10 Good

Sonia , London

Liked: Cleanliness, staff & service, room comfort
Great, if you know what to expect!
The setting is incredible and the activities great (the guide was amazing), but be aware that that really is all you get. There's no bar to get any drinks, no customer service at all in terms of staff asking if you want anything. If you do, you have to go find them, which isn't always easy. The staff are lovely and will try and help you, but 'resort' is misleading, you're on your own in terms of being proactively looked after! Also note there's no alcohol so bring your own, and no hot water in any of the rooms, despite what it says on booking websites. Stunning place to relax and take in the scenery.

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once in a lifetime experience
Best hotel ever. Mr Sugarth is a great host!!!!

10/10 Excellent

Anura, Kandy Sri Lanka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in jungle.
One of very few places left in Sri Lanka with undisturbed un crowded forest atmosphere.

2/10 Terrible

Matt, Canada

Liked: Staff & service
Disliked: Property conditions & facilities
Do not waste your money

8/10 Good

Marielle, Guadeloupe

Liked: Cleanliness, room comfort
Amazing place to stay lost in the rainforest !
Very nice staff especially rhe hotzl manager who do all he can to please the guest, even entertain dinner singing and playing folks songs with flute !

8/10 Good

Verified traveller

Liked: Staff & service
Great hotel for adventurous travelers
After a late adventurous arrival we were excited by our cool multi level accommodation that overhung a stream on a hill. We had a great dinner with a cultural show by a talented manager! We all thought dinner was very good traditional Sri Lanken food. However, we were suprised with how far out of Ella we were, (which is my error when booking) so we had no choice but to eat on site. Luckily we were accommodated by the property, so if you choose this property make sure dinner is booked. Our breakfast was included in our cost. Food is strictly vegetarian, traditional & no alcohol is on the property. There is no tea or coffee making facilities or mini bar in the room which is a shame as our hut had a great balcony and it would have been nice to have enjoyed a cuppa or even better a G&T! Overall I believe my teenagers will remember the experience which is a little different from normal accommodations & that's fun.
Entering our cabin
Stream outlook from our balcony
Cable car only access

6/10 Okay

Alistair, forster

Liked: Cleanliness, room comfort
The primitive side of Sri Lanka
We enjoyed our stay very much ,it was an interesting and different experience. It is quite isolated which we enjoyed the tranquillity and the back to nature feel of the resort. Back to nature.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Incredible jungle experience
If you are looking for a nature experience this is for you. It is remote and beautiful. Certainly there are restrictions that come with this hotel. We were fortunate to have our own bathroom but there was no hot water. Overall the room was comfortable in a an amazing location by the river. The food was very delicious however it was vegetarian. Overall we enjoyed this retreat.

10/10 Excellent

Sam, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely LOVED this special and unique resort!!
This resort is a serious must see! We were just gobsmacked by how special and unique this place was! You enter the resort via a private driveway and cable car (!) down the mountain and welcomed by the most lovely and gracious host. The whole place is so special and I would say it was my favourite part of our trip. We loved: 1) the walks to private waterfalls only the resort can access, private swims 2) the helpful and informative host, great english 3) the lovely rooms with views from all 4 walls of the river 4) The food and songs around the great circular outdoor dining area with a bonfire (I loved the jack fruit curry, with vegies grown on site). 5) the monkeys and peacocks roaming nearby. 6) the large grounds, winding paths, rice fields, green mountains surrounding you, outdoor games if you’re keen eg. Flying fox. It’s a little out of the main area of Ella but not hard to get a tok tok and it’s worth it. You won’t regret selecting this place!

10/10 Excellent

John C, Toronto Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique isolated jungle experience
This place was very special, you are met at the main gate, then transfered to a 4x4 for a 15 minute ride down the mountain and then you take a gondola for about 200 meters to finally reach the valley. Beautiful isolated resort, surrounded by birds and peacocks, a river runs through the property. Our cabin was great, 3 walls of glass, balcony facing the river, large bed. The bathroom was large with good shower. In the busy season you would share the bathroom with one other room, but because the resort was not sold out we had our own bathroom. They sell only beer, therefore if you want different liquor to drink I recommend that you bring your own. Dinner was inexpensive, it was vegetarian and it was good. We were seated under the stars facing a huge bonfire. We were greeted with Sri Lankan live music and signing. In the morning we were offered a traditional Sri Lankan breakfast as well as an omelet. We had a nice hike in the mountain with a guide, I wish we could had stayed one more night to experience the full nature experience. The staff was very welcoming and helpful.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Wish I could have read this before booking
The staff were all lovely and clearly doing their best, so I feel sorry to leave a negative review, but there were too many major shortcomings for me not to: no hot water in the resort in any room, bugs everywhere in the room (spiders, mosquitos, ants, caterpillars, cockroaches, etc.) as it's open from one side and near the river, the restaurant only serves vegetarian food, takes 45+ minutes to get to/from the main road from/to the actual hotel as its situated deep into a beautiful valley/jungle, only one manager spoke English, towels and sheets had an awful smell and were dirty, no WiFi in rooms. Only stay here if you are prepared to overlook all this.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nature, great view and excellent service!
We had a wonderful time spending a quiet New Years Eve tucked away in midst of nature and the jungle! The service is impeccable and the view from the room was breath-taking. On New Years Day morning the lovely staff also invited us to join them for a special celebration! It was such a warm and amazing experience of Sri Lankan hospitality!

8/10 Good

Jakob

Liked: Staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice Jungle Experience
ideal for an escape from city life. resort staff are very helpful and friendly. 2 of them took us for a hiking tour in the nearby area. authentic Sri Lankan meals are being served at the resort, with live music being played in the dining area!

10/10 Excellent

Pavanjit, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinary Chill Out Jungle experience
extraordinary living and sleeping surrounded by the jungle complete with sight (all walls of the rooms are clear glass with terraces overlooking the stream), sound (you can hear the running stream, crickets and other jungle sounds all thru the day and while sleeping at night), smell (rich jungle air), feel (we spent a lot of time bathing and then just sitting on the stones with feet in the stream), and taste (we got fresh tulsi leaves for tea growing near the paddy fields of the resort). The experience was further enhanced by the service and the host who sang for us at dinner (Jagjeet Singh ghazals are his favourite and he renders them wonderfully) and the team that us for a trek thru the jungle to a natural pond up the mountain, across strams and rapelling up large rock faces! it was a truly unforgettable experience of chill out to cast away the tensions of everyday electronic and work existence. Keep aside at least 3 nights and be prepared to switch off mobiles and other not so cool devices.

8/10 Good

rosie, london

Liked: Cleanliness, staff & service, room comfort
Beautiful resort in the heart of the jungle
We stayed here after Arugan bay wanting a change of scenery. The resort is at the bottom of a valley and very cut off, you get to the bottom via a beautiful gondola through the forest. The cottages are stunning and on the river and have everything you need. I would mention that whilst it is bed and breakfast you have no choice but to eat lunch and dinner there at quite a cost $20 for vegetarian curry, so be prepared to absorb the cost. The staff were kind of really helpful and the trek to the waterfall to swim was amazing. Overall we loved it but if you aren't comfortable with creepy crawlies or being so cut off (they do have wifi albeit weak) then this may not be for you.

6/10 Okay

Gerard Marque, Pinjarra, Western Australia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Lovely place once you got to accept the jungle set
Would have appreciated being warned at time of booking that there would be a jeep ride for 15-20 minutes and a trek for another 5-10 minutes to get to the hotel. Also would have liked to have known that the menu was Sri Lankan Vegetarian. We liked all of this, but it was a bit of a surprise! I note it is on the hotels website, but not on the booking info through your website. To the actual room: fantastic location and set out, but needs to have some wire mesh around the roof to prevent small animals getting into the room at night. Also need to have a better system of emergency lights/torches and information if during a rainstorm the fuse trips and turns off the lights. Finally, the friendliness of the staff was great, but the timeliness of dinner was not good.

10/10 Excellent

Lauren, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical Stay at Ella Jungle Resort - Highlight!!!
Ella Jungle resort was a truly magical place. This was the highlight of our two week trip through Sri Lanka. We only booked one night from previous reviews as we thought this would be enough. Boy were we wrong. Wished we booked at least a two night stay. Three would have been nice and relaxing. Rooms - Deluxe room. Beautiful!!! Floor to ceiling glass surrounding the bed. Feels like you are deluxe camping in the jungle with the luxury of a double bed and fly net. Great deck to sit by the creek and read a book by. Nothing like I have ever experienced before. True beauty. Staff - Service was amazing, they weren't above and beyond in service. Customer service was great. Tour to waterfall - great afternoon outing. Walk through the jungle with a guide and took us to see the waterfall. At the top was a great little swimming hole with a rock jump if your game enough. The views looking back down the valley were beautiful Food - Dinner was amazing. Great curry. We couldn't finish the meal off and felt bad. So much food. It was an amazing night. Dinner was set under the star by the camp fire. I have never seen so many stars before. We spent ages just star gazing after dinner. it was a beautiful site. They surprised us with a musician you played and sung us songs as we ate. Very romantic all in all. We bought a bottle of wine with us from the airport duty free and the resort were kind enough to chill it and serve it with dinner for us.

2/10 Terrible

AAA, Sheffield

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Difficult access
Access to the hotel was via a 5km jeep ride followed by a 0.5km walk along slippy rocks in the dark. The room had canvas walls. The bathroom facilities were shared with no roof and no locks on doors. Evening meal was cold and over-priced. Only 5amp sockets so unable to charge electrical gear. No fridge or coffee making facilities.

6/10 Okay

warren, Melbourne

Liked: Cleanliness
Disliked: Staff & service
Falling short at the moment
Interesting, but falling a bit short for me. On the down side - Very limited food options, no wifi. Plus side.. Beautiful location.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff but everything went wrong with our stay. No water at all when we arrived, the problem was fixed a few hours later but even the next day we could not flush the toilet. There was almost nothing to eat and we had mice in the room at night. No wifi. Bad experience for us.

6/10 Okay

Allais

Liked: Cleanliness, room comfort
Disliked: Staff & service
Sejour fantastique gâché
Experience tres speciale (no spoil)! malheureueent gachee par le gerant qui a voulu nous faire payer deux fois en disant qu'il navait pas de compte expedia/hotel.com, nous réclamant 250USD... Niveau anglais tres difficile, on a le sentiment qu'ils ont peu l'habitude avec les occidentaux Apres nous avoir laissé filer, plusieurs témoignages nous attestent que les conditions de travail des salaries ne sont pas optimales.quel dommage, tout etait bien sinon, mais ca gache vraiment tout
Stayed 2 nights in Jan 2023