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Reviews of Sure Hotel by Best Western Spanga

2.5 out of 5
Sure Hotel by Best Western Spanga
Finspangsgatan 54, Spånga

Reviews

6.8
Rating 10 - Excellent. 95 out of 499 reviews" "
Rating 8 - Good. 150 out of 499 reviews" "
Rating 6 - Okay. 129 out of 499 reviews" "
Rating 4 - Poor. 61 out of 499 reviews" "
Rating 2 - Terrible. 64 out of 499 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Claude

Stayed 4 nights in Jun 2023

8/10 Good

Rasmus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 2 nights in Jul 2022

10/10 Excellent

Hadi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 7 nights in Jun 2022

10/10 Excellent

José

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Silence
Stayed 1 night in Jun 2022

8/10 Good

Fouad

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2022
Response from Sure Hotel Spånga on 14 Feb 2022
Tack och välkommen åter!

2/10 Terrible

Uche

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Racist,rude,discriminating,poor service
The receptionist was very rude,me and friend felt so discriminated. Very poor service. He even had to take my id and said we would get it the next day plus he made me pay 300 extra when a friend came to visit me in my room because he says we are not allowed to have visitors.. I HIGHLY DO NOT RECOMMEND this place for any PERSON OF COLOR.
Stayed 1 night in Jul 2021
Response from Sure Hotel Spånga on 20 Jul 2021
Hi Uche, sorry you had a bad experience at our hotel. The extra charge of SEK 300 was due to the fact that you had extra an guest in the room overnight, not just a short visit. Had your original booking been for 3 people instead of 2, there would have been no charge for an extra bed. We keep ID cards at the reception overnight for all guests as a security deposit and are given back at check-out.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worthwhile!
The staff was very nice and helpful and the room was clean with a newly renovated bathroom. Perfect for an overnight stay with a nice and sufficient breakfast. Minus for a somewhat worn interior of the common facilities and the less nice location.
Stayed 1 night in Jun 2020
Response from AC on 14 Jun 2020
Hej, Tack så mycket och vi önskar dig en härlig dag.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
First night stay.
Room with good space, but had dull lighting. Clean except for bathroom floor. Missing hooks on the walls to hang clothes and towels in the bathroom. Window was very difficult to close. Poor television quality and number of channels. OK buffet breakfast, do not expect gourmet. Over all, 20-30% over-priced.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

4/10 Poor

Fiona

Liked: Cleanliness
Disliked: Room comfort
Spoiled my holiday!
Vile little hell hole in the middle of an industrial estate. The room was acceptably clean but sparsely furnished. The TV wasn't tuned in. There was a single duvet in a double cover on a double bed! There were no tea making facilities etc and so out of the way from anywhere. Plus the noise from the car park below was just awful!! I wouldn't recommend this to anyone!!
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Functional hotel. Clean, comfortable and a good breakfast.
Stayed 3 nights in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
in the middle of a n industrial estate no easy transport links except a local bus on a busy Main route no wifi
Stayed 3 nights in Jun 2018
Response from Henrik on 29 Jun 2018
Hej, Tack för din recension, vi uppskattar det! Synd att din vistelse inte var bra, vi tar till oss det, Ha en fin sommar! Hälsningar Personalen

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2018
Response from Ibis Spånga on 29 Jun 2018
Hej, Tack för din recension, vi uppskattar det! Synd att din vistelse inte var bra, vi tar till oss det, Ha en fin sommar! Hälsningar Personalen

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good for short time
Nice for short time but price good

10/10 Excellent

Corneliu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The right choice for the price-quality ratio.
I lived in this place for 7 nights with my wife and our two children to visit Stokholm. We chose this hotel for the affordable price and about 30 minutes from the center of Stokholm, with public transport (bus and metro). We paid extra for breakfast and we were pleased with it. The hotel is clean, staffed courteous and receptive to all requests, spacious and clean room, comfortable beds, warmth and warm water without problems. I highly recommend those who have low budgets for accommodation and do not spend much time in the room. You won't regret.
Stayed 7 nights in Aug 2017

4/10 Poor

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old, delapidated, dirty and definitely not an Ibis
If you can stay somewhere else then really suggest you do!
Response from General Manager on 2 Nov 2016
Hello, Thanks for your comments we are renovating for the moment and will be completed next year rooms and lobby/reception/breakfast area as Ibis Standard 2016- wish you welcome back then!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

ANTHONY, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really loved staying in this hotel so quiet great stay

2/10 Terrible

Sam, Sweden

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the rooom was little calt

8/10 Good

PA, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Good location north of Stockholm, easy drive to and from airport, great rates for area. Have used before and will use again! It's nice when the staff remember you, Henrik does a good job with excellent customer service.

4/10 Poor

よしぴー, 東京

Liked: Staff & service
Disliked: Property conditions & facilities
Business hotel
Staff very friendly and nothing too much trouble. Hotel however could do with a good makeover. Standard below that of ibis hotels in UK & France I have stated in.

8/10 Good

shirley, manchester

Liked: Cleanliness, staff & service, property conditions & facilities
Ibis hotel spanga.
Exellant staff ,large rooms ,very clean .food very nice also . bus stop outside hotel conects to train station making travel very easy.

6/10 Okay

Verified traveller

Liked: Staff & service

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was great
cool

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Spanga Hotel, far, but allright
The hotel was old but clean, the bed wasn't comfortable, but it was just an allright place for the price, if you know stockholm and don´t mind taking 30 mins from central to get to your hotel, this one is just nice.

8/10 Good

Ulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Annika

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Utifrån våra behov, ett bra boende med frukost i lugn miljö.
Stayed 2 nights in Nov 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Thomas

Stayed 2 nights in Nov 2023

10/10 Excellent

Eva

Stayed 1 night in Oct 2023

4/10 Poor

Klaus

Disliked: Property conditions & facilities, room comfort
Märklig hotellupplevelse!
Märklig hotellupplevelse överlag. Sköna sängar. Inte otrevlig personal, men det ska vara kul att gå till jobbet. Ett funktionshotell?, men för vilken funktion. Inte ett levande ljus någonstans, inga gröna blommor, en belysning som får oss att tänka på konferensmiljö. En incheckningsdisk med en dataskärm och inget annat, säkert 10 meter lång totalt. Inte ens ett försök att göra frukostmatsalen mysig. Vänder man sig till hantrverkarna är frukosten inte tilräcklig, inget varmt, inte ens dom kokta äggen, vänder man sig till övriga är det bara ett stort frågetecken. 2 sorter formfranska och ett sorts bakeoff som inte ens är bakeoffat första dagen. Känns konstigt och uppgivet. Vem är gästen?
Stayed 2 nights in Oct 2023

8/10 Good

Conny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idol 2023
Ett mer familjärt och avslappnat hotell. Toppen med enklare och snabbare mat med humana priser. Perfekt ställe när man är på inspelning på NEP studio. Värden är glad, service inriktad och gillar att skämta. Rummen är stora och helt ok. Vi kommer garanterat boka detta igen om behovet kommer.
Stayed 1 night in Oct 2023

6/10 Okay

Jan

Stayed 2 nights in Oct 2023

10/10 Excellent

Christer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevligt enkelt hotell med mycket bra bemötande.
Stayed 1 night in Oct 2023

2/10 Terrible

Erik

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Petri

Stayed 1 night in Sep 2023

4/10 Poor

Linn

Disliked: Property conditions & facilities
Hittade knappt till hotellet som blinkade lite trasigt på väggen. Hotellrummen var fina men själva hotellet var inte nåt man jublade över - lite omodernt. Frukosten var ändå ok men tråkig miljö
Stayed 1 night in Sep 2023

10/10 Excellent

Claes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Får gärna finnas riktigt smör till frukosten.
Stayed 1 night in Sep 2023

6/10 Okay

Martin

Stayed 1 night in Sep 2023

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt för billig övernattning inom räckhåll från Stockholm!
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saknade frukt vid frukosten och något sött till kaffet. Bta med gratis wifi, men krångligt med lösenorden.
Stayed 3 nights in Aug 2023

4/10 Poor

Greger

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

8/10 Good

Par

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enkelt men funktionellt
Vi var fyra personer som stannade två nätter. Ett stort rum som gott och väl rymde alla fyra. Rejäla och rätt hårda sängar, men inga klagomål. Rummet verkade rent. Prydligt utan att på något sätt erbjuda det lilla extra. Frukosten var inte överdådig men hade det som man kan förvänta sig av en enkel hotellfrukost. Bröd med många olika pålägg. Ett utbud av fil och flingor. Juice, kaffe och te. Det är inte särskilt mysigt, beläget i ett industriområde med receptionen två trappor upp. Men egentligen inget att klaga på. Jag kan tänka mig att komma tillbaka.
Stayed 2 nights in Aug 2023

10/10 Excellent

Mansur

Stayed 1 night in Aug 2023

8/10 Good

MajBritt

Liked: Cleanliness, staff & service
Hade en fin vistelse i Stocholm Alltid lika trevlig och hjälpsam personal Har bott här ett par ggr. tidigare Saknar dock ett litet kylutrmme på rummet M.v.h MajBritt Ganning
Stayed 2 nights in Aug 2023

2/10 Terrible

Samsom Mulubrhan

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Futsum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det var fantastisk upplevelse.
Stayed 1 night in Jun 2023

4/10 Poor

Barbara

Stayed 1 night in Jun 2023