After a disappointing experience at the Amari Watergate..we decided to change our hotel. The moment we stepped into the hotel premises we knew we entered paradise. It was an oasis in the middle of chaotic Bangkok. The staff were so..the best. A special thanks to Wym. We spent most of our time at the hotel. We got tennis lessons, lazed by the pool, got to try some wild game at the restaurant la scala. Back home now, having withdrawal symptoms...
This is a very nice hotel and I had a great stay there. Just about the only drawback was the distance to the nearest metro train; about a 10 minute walk. It was also about a 10 minute walk to the nearest water taxi.
Eric from Atlanta, GA
Centrally located in historic Silom near the Sathorn business district, Novotel Bangkok Fenix sits conveniently close to the …More
My husband & I stayed here for 4 nights to begin our Honeymoon. The staff were all so pleasant, helpful, friendly & fluent in English. We organized some tours through them & a private car collected us from the lobby, cold towels & water throughout the tour & the guide was very informative. We also did shopping & sightseeing on our own & the hotel staff were great in giving us directions & pointing us in the right direction. The food/drink service was amazing too. The highlight was drinks at the Sky Bar & dinner at Sirrucco but book in early! A truly amazing experience we would fully recommend!
melissa from sydney, australia
In Silom Road, this hotel is in the epicenter of shopping and entertainment districts, and in 500 meters (0.3 miles) of …More
This is a fantastic hotel that lives up to the brand and reputation of Banyan Tree. Room was spacious and bed was oh so comfortable. Fruits were replenished daily and the buffet breakfast did not disappoint. Staff were friendly and were always smiling and greeting us. Everything was great except for the purchase experience which I made at the Banyan Tree gallery. The staff was not proactive at informing us about the VAT refund which tourists like us are entitled to claim and the forms were not readily available. Had I not asked, I would have said goodbye to nearly 500 Baht in total! But the Manager was quick to call to apologize and offered to pay me the VAT refund in cash instead since the forms could not arrive in time prior to our departure. But, this is but a small hiccup and does little to dent my overall experience in Banyan Tree.
The hotel is also close by to local hawkers and within 10-15 mins walking distance to Central shopping mall and Silom (via small lanes and alleys). Taxis are fairly cheap too but make sure they turn on the meter before you hop in else you'll definitely get ripped off! We discovered the best Tum
Yum Goong located directly opposite the hotel where the local office crowd gathers for lunch. It was awesome and cheap. The hotel is situated away from the hustle and bustle of the main shopping district but still within close proximity to local food and hawkers - a fantastic balance of privacy and accessibility. Would strongly recommend everyone!
*For these packages, package savings is at least equal to the cost of the flight or hotel if booked separately. Note: For packages including flights, you will be charged by the airline for the flight, but your savings on the package will equal the cost of the flight.