Outdoor pool, pool umbrellas

Reviews of The Frangipani Green Garden Hotel & Spa

3 out of 5
The Frangipani Green Garden Hotel & Spa
051, OUMKHUN STREET, MONDUL II,, SVAYDANGKUM, Siem Reap, Siem Reap (province)

Reviews

8.2

Very good

Rating 10 - Excellent. 17 out of 57 reviews" "
Rating 8 - Good. 29 out of 57 reviews" "
Rating 6 - Okay. 10 out of 57 reviews" "
Rating 4 - Poor. 1 out of 57 reviews" "
Rating 2 - Terrible. 0 out of 57 reviews" "

8.0/10

Cleanliness

9.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Steve, Australia

Liked: Cleanliness, staff & service, room comfort
Nice hotel with lovely staff
I would recommend this hotel to anyone staying in Siam Reap. Close to Pub Street and shopping and easy access to road to Ankor.

10/10 Excellent

NewYorican

Liked: Cleanliness, staff & service, room comfort
Wish I had more time
I booked a stay at this lovely hotel for an overnight stay in Siem Reap. I wish I had more time to truly enjoy the serene garden and beautiful pool. The staff was so pleasant and eager to answer any questions I had. The room was comfortable and quiet. The location is perfect. Walking distance to Pub Street and the Angkor Night Market. Everything you need is within walking distance. Plenty of tuk-tuk's out front. I plan to return to Siem Reap and when I do, I will book my stay at the Frangipani Green Garden Hotel.

8/10 Good

Shub, Essex

Liked: Cleanliness, staff & service, room comfort
Gecko paradise
Relaxing apart from some other guests

8/10 Good

Crispus, Singapore

Liked: Cleanliness, room comfort
Comfortable stay
Very friendly and helpful staff

10/10 Excellent

Yee Man C.

Liked: Cleanliness, staff & service, room comfort
Awesome staff
Honestly we didn't expect a lot at this low price. But the staff service really amuses us. Not only do they help us plan our trip and make booking, on the morning we left to Phnom Penh we woke up late, the staff help us book a tuk tuk to catch up the time and even seeet enough to make a takeaway breakfast for us. It is not uncommon that poor people in Cambodia can do anything for some tips. But you can feel the staff here truly is helpful abd sincere. HIGHLY RECOMMENDED!

8/10 Good

Couple from UK, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful, friendly and polite staff
When we arrived we were transferred to the sister Frangipani hotel across the river. The staff were extremely friendly and couldn't have been nicer to us. The sister hotel was well located and we were able to walk into town every night for dinner and look around the markets. It was very, very, very hot so we used the swimming pool a lot. 20 minute Tuk Tuk ride to Angkor Wat - Tip: take an umbrella to protect yourself from the sun because we under estimated how hot it was and walking around the temples all day will make you sweaty, warm and very tired

8/10 Good

Jeff, Kona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute property and Great location
Just off the main road, this little spot is only a 5-10 minute walk to the night markets and Pub Street. Very clean and a decent breakfast in the morning.

8/10 Good

Jeff, Kona

Liked: Cleanliness, staff & service, room comfort
Great location
Location is the best asset of this little hotel. Breakfast was good and the servers were friendly. The rooms were nice in that they had a sitting area and a separate sleeping area. The room was very clean.

8/10 Good

Olavi T.

Liked: Cleanliness, staff & service
great location
Had nice stay, staff friendly, breakfast good enough. Value for money is good. Could go avain!

4/10 Poor

Gerry, Perth Australia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Poor sister
This hotel was a poor sister to the Frangipani Living and Arts Hotel in Phnom Penh for the price. The welcoming garden and lovely staff were a good start but the room...particularly the bathroom was disappointing. The shower doesn't drain easily and wets the whole bathroom. There is no shelf for toiletries. There is no air flow. The nightclub behind is largely white noise but on Saturdays was doof doof and pesky to sleep with. The drain to the left of the hotel was unpleasant to walk past...so...for the money there is probably better value. We were there 5 nights and certainly the room was nicely cleaned daily and breakfast pleasant. But after the lovely hotel in Phnom Penh...where we also had a night at the Frangipani Fine Arts Villas it was disappointing.

8/10 Good

Gordon R., Chemainus, BC. Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Overbooked. Great outcome!
We were only at the hotel long enough for a drink as they had overbooked and they sent us to the sister hotel on the other side of the river. We were also upgraded to a huge suite with a balcony that overlooked a bigger pool and was in a lovely garden. The staff were extremely attentive and we could not have been more pleased with the outcome.

8/10 Good

Shaking Shane

Liked: Cleanliness, staff & service, room comfort
Great place close to the night life
I only spent one night at Frangipani Green Hotel but I found the hotel to be very good. The room was very spacious and clean, breakfast was good with a lot of variety, the garden and pool area was excellent a very tranquil setting in a great location close to the centre of Siam Reap. I enjoyed my stay at Frangipani Green Hotel and have booked to stay there for another week when I return to Cambodia soon.

8/10 Good

Mark, Boquete, Panama

Liked: Staff & service
Good location, great staff
We stayed for a week. The staff is wonderful, the facilities generally are good if not lavish. Location is excellent, close to restaurants, a short ride to the old market. Would not hesitate to stay there again.

10/10 Excellent

lior, tel aviv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place amazing stuff
Love the hotel and the people who run it, the location is great,the rooms are big (our room was ), the treatment of the Managment and stuff, highly recommend

8/10 Good

EMN, London

Liked: Cleanliness, staff & service
Great service
We were very impressed by the friendliness of the staff here, who made our stay memorable. The hotel facilities were of satisfactory standard (This is not a luxury resort, you get what you pay for), but the staff definitely made our view of the hotel very high. Location was great too - local restaurants were very easily accessible. Would be happy to recommend the hotel to friends and family for a comfortable stay.

6/10 Okay

Ana, Sao Paulo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice hotel, great locatio and amazing staff
The hotel as quite nice and in a great location, in fairly quiet area, but still quite close to everything. The rooms smell a bit moldy though. The staff was really great and did the best to help, I changed rooms to a better one but it still smelt a little moldy. If you have allergies it can be a problem...

8/10 Good

Sahoo

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Jen, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, fab service
We stayed at the frangipani for 6 nights whilst exploring Angkor Wat and Siem Reap. The team were great - really friendly and helpful (English speaking ability a little mixed) but we really enjoyed it. The pool was a welcome relief after exiting the temples ( we actually had a break at lunch time and a swim then went back). Would definitely recommend. Get them to pick you up by free tuk-tuk. No need to pay for a taxi.

8/10 Good

Simon

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

anneepl, Siem Reap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service standard
LOVED this hotel - the staff was by far the best I've experienced in Siem Reap. Attentive, good humored, willing to help with any request, and extremely accommodating! I will stay at this hotel during future visits because of the lovely staff!

10/10 Excellent

anneepl, Siem Reap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service standard has been raised
This was my first, but won't be my last, stay at the Frangipani Green Garden in Siem Reap. The staff was among the friendliest and most accommodating I have yet to experience in all of my travels. My stay in Siem Reap was so good I decided to try one of the Frangipani hotels in Phnom Penh and wasn't disappointed. Impeccable service and I would recommend staying in their hotels!

8/10 Good

Malisa, Perth, Australia

Liked: Cleanliness, staff & service
Great budget boutique hotel with friendly staff
We thoroughly enjoyed our stay at the Frangipani Green Garden. Although it didn't have the spa and restaurant the sister hotel had it was very comfortable, in a good location and a nice pool area and gardens. The staff were lovely and very helpful and we enjoyed our buffet breakfast!
flower
entrance
lotus
balcony

10/10 Excellent

J.Chui, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Service!
At The Frangipani Green Garden Hotel and Spa with a valuable price, don't expect it to be like the typical higher-end hotel with large resort like pool and bar, computerized room key with sturdy hotel room door and spacious washroom with a bathtub. However, do expect to have superb friendly staff who provide great services. For a more local-like experience, this is a rather neat place to stay at a valuable price. This hotel even offers free rental of bikes which you could cycle around the area. One warning though, be careful with the key on the bike lock. Because I didn't need to lock the bike, I was not aware that the key could fall out of the lock and down to the ground somewhere. I had to pay for the lost. (A Guest who stayed one night on the G/F room)

8/10 Good

Joe Holmes, Edmonton Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Green garden
We thought it was really good value. The staff were really nice and very helpful. Would stay there again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and convenient stay for people on a budget
If I was in Siem Reap again, I'd definitely stay at this hotel again. It is very reasonably priced and conveniently located ~10min walk to pub street. The hotel staff are extremely friendly. The bungalow room was in decent shape and seemed to be newly remodeled. The free breakfast each morning was awesome.

10/10 Excellent

A Tourist, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A confortable place to stay
The hotel is clean and quiet. The staff is friendly. It is convenient to go to different places from the hotel.

8/10 Good

Eric, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Liked: Cleanliness, staff & service, room comfort
Excellent Service
The staffs are very courteous and friendly, very efficient as well. They never failed to greet you. Only the facilities needs some improvement.

8/10 Good

Paul

Liked: Cleanliness, staff & service
A welcome oasis away from hustle and bustle.
Fairly priced, friendly staff and good tuk tuk drivers!

8/10 Good

yunjung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super lovely hotel
All staff including receptionists, cleaners were very friendly and helpful. I felt like a very valued guest. The hotel is in a great locatation - not far from pub street, short tuk tuk drive from airport and the hotel can organize tuk tuk to take you round temples. I stayed for 2 weeks around Vietnam and the hotels were more expensive and not so good quality as this hotel. I was very happy. Wifi is good speed, breakfast was good. The pool and garden area are very nice to chill out by. I will return to this hotel when I re visit siem reap.

6/10 Okay

Verified traveller

조용하고 소박한 호텔
pool view로 예약을 했으나, 처음 배치받은 방은 pool view가 아니었고, 문의를 하니 방이 없다고 내일 pool view인 108호로 바꿔준다고 했음. 그런데 처음 배치 받은 방이 문이 잠기지 않아서 또 문의를 했더니 문을 계속 잠궈 보더니 문이 잠기지 않자 108호로 옮겨줌. 108호는 pool view는 맞지만 1층이기 때문에 커튼을 열어 놓고 생활할 수가 없어서 계속 커튼을 쳐 놓은 상태로 생활함. 위치는 유적지와 가깝지만 시내와는 도보로 7분정도 떨어진 거리. 큰 길이라 위험하지는 않고, 학교 맞은편인데 조용함. 정원은 사진과 달리 예쁘지 않았음. 조식은 먹을만 했는데, 다채롭지는 않았음. 오믈렛이나 달걀프라이도 주문하면 가져다 줌.

8/10 Good

HSIU LING, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
美麗且和善的住宿
安靜的旅館,距離酒吧街步行10分鐘,附近有Lucky mall 早餐美味,服務人員非常和善,游泳池可提供適當的放鬆 庭院很美,非常有度假的感覺

6/10 Okay

yuki

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
立地良し
すぐ近くにアンコールマーケットというスーパーがあり、とても便利です。 オールドマーケットやパブストリートも徒歩10分ほどなので、立地はとても良いです。 ホテルはこじんまりしていますが、清潔感があり、部屋も毎日綺麗に整えてありました。 シャワーの水圧が少し弱いですが、総合的には快適に過ごすことができました。 朝食バイキング美味しいです。卵料理は出来たてをサービスしてくれます。 スタッフはみなさん親切で真面目に働いています。専属のトゥクトゥクも、信頼できる方でした。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Хороший отель
Хороший отель. Завтраки приличные, расположен очень удачно - всё рядом. Из недостатков: небольшие номера и маленький напор воды. В целом вполне можно рекомендовать для проживания.

10/10 Excellent

patrick, Chaville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice environment closed to downtown
A 2 rooms at garden level with a comfortable bed, big TV, fresh and a table with 2 armchairs just outside to have a drink The bathroom is very small and the ground is only concrete. Sufficiently closed to downtown but nevertheless quiet with garden and swimming pool

8/10 Good

FlyingIron, 日本

Liked: Cleanliness, staff & service, room comfort
リラックスできる街中のホテル
ロケーションは最高でした。たいていのものは徒歩圏内にありました。 敷地も狭いながらも緑豊かな庭があり、リラックスできました。 部屋は適度に広く、ベッドルームとリビングスペースが分かれていて便利でした。 プールビューを選んだところ、プールサイドのリラックススペースそばにベランダが面していました。プール利用にとても快適・便利でした。 シャワーは最高温度にしてもぬる目という程度でした。 朝食は品数は多くないですが、フルーツ、サラダ、シリアル、卵料理(リクエスト料理)とハム類、パン、ジュース類とコーヒー・お茶と1通りそろっていて、十分でした。 1点残念だったのは、室内のグラスを子どもが割ってしまい、清掃を頼んだところ、まずグラス代の話をされたことです。けがはなかったかとか、すぐに片付けますが先と思いますが...  全体としては、楽しく思い出深い滞在ができました。

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

hugues, Serris

Liked: Staff & service, room comfort
Bon hotel et bon rapport qualité / prix
tres bien

8/10 Good

YOONSEO, 한국

아담한 호텔
대로변이 아니라 조용했구요 5분거리에 식당과 음식점이 있어 정말 편했습니다 객실은 전등이 조금 어두운 편이였고 옷을 놔둘수 있는 공간이 욕실에 있어 불편했고 전기코드가 몇개 없어서 멀티탭 꼭 필요합니다.조식은 간단하게 나오는 편이고 수영장도 작지만 좋았습니다. 직원분들은 상당히 친절하구요 한국사람은 묵는기간동안 저 뿐이였네요. 조용한 호텔 원하시는분은 추천합니다.

10/10 Excellent

Alison, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services
excellent services, the staff and friendly and helpful.

10/10 Excellent

Fabienne, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geniale!
Super hôtel, personnel adorable, aux petits soins. Je voyage beaucoup et ce petit hôtel est le meilleur de sa catégorie dans lequel j'ai été. L'emplacement aussi est parfait, à 5 minutes à pied du centre très animé de Siem Riep mais l'hôtel est dans un petit jardin calme et silencieux. La petite piscine est propre, la cuisine savoureuse bref j'en garde un magnifique souvenir et c'est sûr : j'y retournerai!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Hyvä sijainti
Huone huonossa kunnossa. Ei safetyboxia. Huone ei vastannut valokuvia. Sijainti hyvä, ostoksille ja yöelämään pääsi kävellen. Henkilökunta ystävällinen ja auttavainen.

10/10 Excellent

アリギリス, カンボジア、シュムイアップ

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
優れた利便性と、リゾートが両立している。
到着時には、ほぼ屋外にある机一つのフロントに不安のを感じたが、対応(英語)はとても良かった:トゥクトゥクの手配、部屋の変更等。 部屋は狭く薄暗い。シャワーは湯量温度共に不十分。しかし、広くて明るいバスタブ付きの部屋もあり、その部屋の滞在者は満足していた。プール、庭共に良い。 20m程で大通り出られて、マーケット、マッサージ、レストラン等長期滞在にも良い。 値段的には安くてよかったが、 次回は是非部屋を変えて、もっとゆっくり滞在したいリゾート(今回3泊)

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
조용하고 일반적인 숙소
주변은 매우 시끄럽지만 호텔 정원 안으로 들어가면 조용해집니다. 저렴한 가격에 쉴 수 있는 괜찮은 숙소입니다.

8/10 Good

Verified traveller

Liked: Staff & service

10/10 Excellent

Celine, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour
Endroit idéal comme point de base pour visiter Angkor. Hotel confortable et personnel très accueillant.

6/10 Okay

Sandy92, Courbevoie

Liked: Staff & service
Hotel Frangipani Siem Reap
Hotel bien placé à 2 pas du centre animé de Siem Reap. Personnel super charmant, vous saluant sytématiquement, accueil au petit déjeuner toujours agréable. L'hotel est propre, les chambres simples comme le petit déjeuner mais l'ensemble reste très correct par rapport à d'autres hôtels. On est loin d'un gros complexe mais justement, c'est le coté sympa d'une guesthouse. Attention quand même au niveau de la salle de bain, relativement médiocre (par contre, il y a toujours de l'eau chaude ce qui n'est pas le cas dans beaucoup d'hôtel au cambodge) et on entend quand même pas mal les bruits extérieurs (chiens la nuit qui aboient, bruit le matin super génant à 6h du matin dans la rue...). Au final, l'hôtel reste malgrés tout super convenable en terme de rapport qualité prix et j'y reviendrais sans soucis.

10/10 Excellent

Evelyne, Biot 06

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon emplacement
Très bon rapport qualité prix

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Leuke éénmalige ervaring
Ondanks het mooie foto-werk zag het hotel er in werkelijkheid heel anders uit. Je merkt dat er nog veel aan de weg getimmerd moet worden in Cambodja. De natuur en de tempels zijn schitterend mooi, maar de steden zoals Phnomn Pehn en Siep Riep is het een ontzettende hectiek en zit je in de tuktuk met je hart in je keel als je door het chaotische verkeer gaat. Koos Spee zou in hartje Siem Riep spontaan gaan hyperventileren. De armoede op straat en bedelende kinderen en invalide mensen zijn hartverscheurend.

6/10 Okay

ohishi77, Siem Reap

Disliked: Cleanliness, property conditions & facilities, room comfort
抜群の立地だけど、目の前に学校が。
とにかく、スタッフはフレンドリーで名前も顔も覚えてとても良かったのですが、設備ではバスタブが付いているのですが、お湯が出ず、修理を依頼してもまったく1週間ずっと出ませんでした。最初の修理依頼で、洗面台からはお湯が出ましたが、1週間ずっと水風呂、水シャワーで過ごしました。それと玄関の前がインターナショナルスクールで夕方は送迎のバスや車が多く、大渋滞を起こしていました。歩くので関係在りませんが、その時間帯に空港からタクシーで到着する場合を考えるとぞっとしました。