La Seine, the hotel's buffet restaurant, is open for breakfast, lunch, and dinner. Other dining options include a German-style brewpub, a Chinese restaurant, and a bakery/deli. A lounge features live music and views of Lotte World.
A health club offers a gym, an indoor driving range, a men-only sauna, and an indoor pool with a skylight. Other amenities include 24-hour room service, grocery/convenience store, fully equipped business center, duty-free shop, and a concierge desk. A roundtrip airport shuttle is available during scheduled times and for a surcharge. This smoke-free hotel also offers complimentary wired and wireless Internet access in public areas, technology support staff, and secretarial services. Fines apply for smoke-free violations. Self parking is free, while valet is available for a surcharge. Accessible parking is also available.
- 24-hour front desk
- Air-conditioned public areas
- Airport transportation (surcharge)
- Total number of rooms - 469
- Number of floors - 31
- ATM/banking
- Audiovisual equipment
- Ballroom(s)
- Banquet facilities
- Bar/lounge
- Breakfast available (surcharge)
- Business center
- Business services
- Cell phone/mobile rental
- Coffee/tea in lobby
- Coffee shop or café
- Concierge services
- Currency exchange
- Doorman/doorwoman
- Dry cleaning/laundry service
- Elevator/lift
- Event catering
- Exhibit space
- Express check-in
- Express check-out
- Gift shops or newsstand
- Grocery store
- Hair salon
- Health club
- Technology support staff
- Designated smoking areas
- Half board rates available
- Full board rates available
- Grocery/convenience store
- Tours/ticket assistance
- Free Wi-Fi
- Free wired high-speed Internet
- Dial-up Internet access - surcharge
- Internet point
- Luggage storage
- One meeting/conference room
- Laundry facilities
- Shopping on site
- Medical assistance available
- Multilingual staff
- Free parking
- Self parking
- Valet parking
- Free guest parking during stay
- Free self parking
- Valet parking (surcharge)
- Porter/bellhop
- Restaurant
- Room service (24 hours)
- Safe-deposit box at front desk
- Conference center
- Sauna
- Secretarial services
- Shoe shine
- Smoke-free property
- Smoke-free property (fines apply)
- Number of buildings/towers - 1
- Spa tub
- Suitable for children
- Swimming pool - indoor
- Television in lobby
- Tour assistance
- Translation services
- Wedding services
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